Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
420–25K
19625–50K
38850–75K
22875–100K
199100–150K
95150K+
1,148 reports with mileage · 819 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Suspension. Review the 1,102 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine And Engine Cooling. Review the 281 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 181 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
106 crash reports20 fire reports49 injury reports
What owners actually said
1,967 reports
135,460 miles · Apr 18, 2009
Electrical System
I WAS ON THE HIGHWAY AND MY VEHICLE SHUT DOWN. WHEN THIS HAPPENED I WAS DOING 65 M.P.H. AND LOST CONTROL OF THE STEERING AND BRAKING WHICH ALMOST RESULTED IN A CRASH WITH MY TODDLER IN THE VEHICLE. I FINALLY GOT SOME HELP FROM A PASSER BY TO GET IT OFF OF THE ROAD AND LET THE PCM COOL DOWN AND IT STARTED AGAIN. THIS HAPPENS WHEN…
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I WAS ON THE HIGHWAY AND MY VEHICLE SHUT DOWN. WHEN THIS HAPPENED I WAS DOING 65 M.P.H. AND LOST CONTROL OF THE STEERING AND BRAKING WHICH ALMOST RESULTED IN A CRASH WITH MY TODDLER IN THE VEHICLE. I FINALLY GOT SOME HELP FROM A PASSER BY TO GET IT OFF OF THE ROAD AND LET THE PCM COOL DOWN AND IT STARTED AGAIN. THIS HAPPENS WHENEVER IT IS ABOVE 70 DEGREES OUT SIDE. I HAVE CONTACTED DODGE AND THEY WILL NOT WARRANTY THIS PROBLEM NOR RECALL IT. WE NEED HELP. I HAVE FOUND OVER ONE HUNDRED CASES OF THIS HAPPENING AND DODGE WILL DO NOTHING ABOUT IT. PLEASE HELP BEFORE SOME ONE GETS KILLED IF THEY HAVEN'T ALREADY THIS IS SERIOUS. A NEW P.C.M. COST BETWEEN 800.00 AND 1200.00 DOLLARS AND THE SAME THING KEEPS HAPPENING. THE OTHER THING ON THE 1998 AND 1999 DURANGO IS THE OIL PUMP SCREENS ARE TO SMALL AND KEEPS CA]USING ENGINE FAILURE IN THE SAME MANNER AS THE PROBLEM ABOVE. PLEASE INVESTIGATE YOU ARE THE ONLY ONES THAT CAN SAVE A LIFE. THANK YOU. *TR
NHTSA ODI #10265954
160,000 miles · Apr 15, 2009
Suspension
I HAVE 99 DODGE DURANGO I HAVE HAD IT SINCE 2004 THEN I HAVE HAD TO PUT OVER 3,000 INTO THE FRONT END. I HAVE HAD THE BALL JOINTS (UPPER AND LOWER) REPLACED. MY BALL JOINTS BROKE THE FIRST TIME AND MY CAR ALMOST CRASHED INTO A TREE. I WAS JUST DOING 60 DOWN A HIGHWAY. I TURNED AND GOT ABOUT 200 FEET INTO A DRIVEWAY AND MY TIRE…
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I HAVE 99 DODGE DURANGO I HAVE HAD IT SINCE 2004 THEN I HAVE HAD TO PUT OVER 3,000 INTO THE FRONT END. I HAVE HAD THE BALL JOINTS (UPPER AND LOWER) REPLACED. MY BALL JOINTS BROKE THE FIRST TIME AND MY CAR ALMOST CRASHED INTO A TREE. I WAS JUST DOING 60 DOWN A HIGHWAY. I TURNED AND GOT ABOUT 200 FEET INTO A DRIVEWAY AND MY TIRE JUST FELL OFF AND MY WHOLE CAR HIT THE GROUND. I KNOW THAT THIS HAS BEEN CHECKED. EVERYONE I KNOW WHO HAS 99-2002 DURANGO HAS THIS PROBLEM. IF I WOULD HAVE BEEN GOING 60 AND THIS HAPPENED THEN... I WOULD NOT BE HERE TYPING THIS. IT SHOULD BE A RECALL, IT MAKES THIS VEHICLE UNSAFE. I JUST HAD MY BALL JOINT REPLACED AGAIN, NOT TO MENTION I HAD TO BUY BRAND NEW TIRES BECAUSE THE BAD BALL JOINT RUBBED MY BRAND NEW TIRES DOWN. THIS IS A MANUFACTURES MESS UP. THERE IS NO WAY THIS MANY PEOPLE HAVE HAD A PROBLEM WITH THIS AND NOTHING HAS BEEN DONE ABOUT IT. *TR
NHTSA ODI #10265517
90,000 miles · Apr 13, 2009
Engine And Engine Cooling
1999 DURANGO STALLS RANDOMLY WITHOUT WARNING. RECENTLY WHILE TRAVELING ON THE HIGHWAY WITH MY WIFE AND TWO KIDS IT STALLED AT 60 MPH ON ROUTE 15 IN CONNECTICUT. IT WAS EVERYTHING I COULD DO TO KEEP THE TRUCK ON THE ROAD AND GET IT RESTARTED. THE RESULTS COULD HAVE BEEN CATASTROPHIC. I WILL NO LONGER LET MY FAMILY RIDE WITH ME IN…
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1999 DURANGO STALLS RANDOMLY WITHOUT WARNING. RECENTLY WHILE TRAVELING ON THE HIGHWAY WITH MY WIFE AND TWO KIDS IT STALLED AT 60 MPH ON ROUTE 15 IN CONNECTICUT. IT WAS EVERYTHING I COULD DO TO KEEP THE TRUCK ON THE ROAD AND GET IT RESTARTED. THE RESULTS COULD HAVE BEEN CATASTROPHIC. I WILL NO LONGER LET MY FAMILY RIDE WITH ME IN THE VEHICLE. I HAVE DONE SOME SEARCHES ON-LINE AND AM SHOCKED TO SEE HUNDREDS OF POST ABOUT THE SAME PROBLEM AND NO RESOLUTION OR ACKNOWLEDGMENT FROM DODGE. I FEEL THERE NEEDS TO BE A RECALL AND CORRECTIVE ACTION. OF COURSE IF DODGE DOESN'T KNOW HOW TO FIX THE PROBLEM IT'S VERY DIFFICULT TO DO A RECALL. THEY SHOULD THEREFORE BUY THE VEHICLES BACK FROM THE CURRENT OWNERS. *TR
NHTSA ODI #10265098
160,000 miles · Apr 12, 2009
Engine And Engine Cooling
HERE IS A COPY OF MY COMPLAINT THAT I EMAILED DIRECTLY TO DODGE: I HAVE DONE ALOT OF RESEARCH AND HAVE FOUND THAT THE DEALERS DO NOT KNOW HOW TO FIX THIS PROBLEM AND THERE ARE NUMEROUS WEB SITES WITH FELLOW 1999 DODGE DURANGO OWNERS WHO ARE EXPERIENCING THE SAME PROBLEM AND WE ARE LOOKING FOR YOUR RECALL TO PERMANENTLY CORREC…
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HERE IS A COPY OF MY COMPLAINT THAT I EMAILED DIRECTLY TO DODGE: I HAVE DONE ALOT OF RESEARCH AND HAVE FOUND THAT THE DEALERS DO NOT KNOW HOW TO FIX THIS PROBLEM AND THERE ARE NUMEROUS WEB SITES WITH FELLOW 1999 DODGE DURANGO OWNERS WHO ARE EXPERIENCING THE SAME PROBLEM AND WE ARE LOOKING FOR YOUR RECALL TO PERMANENTLY CORRECT THE MATTER. YOUR DEALERS HAVE NOT BEEN ABLE TO CORRECT THE PROBLEM AT ANY PRICE. WHEN THE OUTSIDE TEMPERATURE OF WHERE EVER YOU LIVE GETS WARM, THE VEHICLE WILL STOP WITH NO WARNING AND YOU LOSE CONTROL OF YOUR VEHICLE. THE DASH SAYS "NO BUS" WHERE THE MILEAGE USUALLY IS. IT IS UNPREDICTABLE AND DANGEROUS TO DRIVE THIS VEHICLE ALTHOUGH I LOVE EVERYTHING ELSE ABOUT IT. I AM SAD TO SEE THAT THERE ARE SEVERAL YEARS OF CONSUMERS ASKING DODGE FOR HELP WITH THIS PROBLEM AND YET THERE IS NO ANSWER FROM YOU. PLEASE EXPLAIN TO ME WHAT YOU CAN DO ABOUT THIS. I DO NOT WANT TO BE A STATISTIC ABOUT DRIVING A 1999 DODGE DURANGO AND DYING FROM IT. PLEASE DO SOMETHING. I CAN'T DRIVE THE VEHICLE IN THE SPRING OR SUMMER BUT DON'T FEEL RIGHT ABOUT TRYING TO SELL IT AND PASS IT ON TO SOMEONE ELSE WHO DOESN'T KNOW ANY BETTER. I AM SURE THAT YOU ARE VERY AWARE OF THIS PROBLEM AND CAN FIND SEVERAL WEB SITES WITH CONSUMERS ASKING FOR HELP AND REPORTING SIMILAR PROBLEMS JUST BY GOOGLING 1999 DODGE DURANGO BUT HERE ARE A FEW LINKS FOR YOU TO VISIT TOO. HTTP://WWW-ODI.NHTSA.DOT.GOV/COMPLAINTS/RESULTS.CFM HTTP://WWW.CARCOMPLAINTS.COM/DODGE/DURANGO/1999/ELECTRICAL/VEHICLE_SHUTS_DOWN_WITHOUT_WARNING.SHTML PLEASE DO THE RIGHT THING AND OFFER YOUR CONSUMERS THE HELP THAT THEY NEED. THIS IS NOT AN ISOLATE PROBLEM AND YOU ARE SURELY AWARE OF IT. I WILL AWAIT YOUR ANSWER ABOUT A RECALL THAT WILL CORRECT THIS. *TR THANK YOU, LEAH
NHTSA ODI #10265023
117,000 miles · Mar 30, 2009
Air BagsCrashFireInjury
TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING LESS THAN 55 MPH, A DEER RAN IN FRONT OF THE VEHICLE. THE CONTACT ATTEMPTED TO AVOID THE DEER AND SWERVED HIS VEHICLE TO THE RIGHT. HE SIDESWIPED TREES ON THE PASSENGER SIDE OF THE VEHICLE AND SLIGHTLY OFF CENTER ON THE DRIVER'S SIDE. THE VEHICLE STOPPED WHEN IT CRASHED…
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TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING LESS THAN 55 MPH, A DEER RAN IN FRONT OF THE VEHICLE. THE CONTACT ATTEMPTED TO AVOID THE DEER AND SWERVED HIS VEHICLE TO THE RIGHT. HE SIDESWIPED TREES ON THE PASSENGER SIDE OF THE VEHICLE AND SLIGHTLY OFF CENTER ON THE DRIVER'S SIDE. THE VEHICLE STOPPED WHEN IT CRASHED HEAD-ON INTO A TREE. THE RADIATOR WAS FORCED INTO THE ENGINE AND THE ENGINE WAS PUSHED INTO THE VEHICLE, WHICH CAUSED THE CONTACT TO SUSTAIN MAJOR INJURIES TO HIS LOWER BODY, INCLUDING A BROKEN KNEE CAP. SMOKE EXPELLED FROM THE ENGINE. THE AIR BAGS FAILED TO DEPLOY AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 117,000.
NHTSA ODI #10263635
35,000 miles · Mar 27, 2009
Seats
FRONT DRIVERS SEAT MOVES 1- 2 IN. THIS IS SLACK IN SEAT RAIL. *TR
NHTSA ODI #10263252
111,799 miles · Feb 10, 2009
Electrical System
1999 DODGE DURANGO STALLS AND READS NO BUS ON DASH. I HAVE REPLACE THE PCM AND IT WORKED FOR A WHILE NOW PROBLEM BACK. STALLED IN BUSY INTERSECTION. *TR
NHTSA ODI #10258274
Mileage unknown · Feb 10, 2009
Electrical SystemPower TrainSuspension
1999 DODGE DURANGO-SO MANY PROBLEMS WITH THIS VEHICLE. HAD TO REPLACE THE COMPUTER DUE TO OVERHEATING-COMMON PROBLEM I HEAR. NOW THE UPPER AND LOWER BALL JOINTS ARE BAD AND NEED REPLACED OR MY TIRES COULD FALL OFF? LOTS OF INFORMATION THAT THIS IS AN EXTREMELY COMMON PROBLEM AND VERY VERY DANGEROUS. OTHER YEARS OF DERANGE HA…
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1999 DODGE DURANGO-SO MANY PROBLEMS WITH THIS VEHICLE. HAD TO REPLACE THE COMPUTER DUE TO OVERHEATING-COMMON PROBLEM I HEAR. NOW THE UPPER AND LOWER BALL JOINTS ARE BAD AND NEED REPLACED OR MY TIRES COULD FALL OFF? LOTS OF INFORMATION THAT THIS IS AN EXTREMELY COMMON PROBLEM AND VERY VERY DANGEROUS. OTHER YEARS OF DERANGE HAVE BEEN RECALLED BECAUSE OF BALL JOINTS BEING BAD. I HAVE NOT HAD AN ACCIDENT YET AND AM HOPING NOT TO. CAN'T AFFORD ALL THESE REPAIRS FOR THINGS THAT SEEM TO BE A COMMON ISSUE WITH THIS VEHICLE. *TR
NHTSA ODI #10258236
Mileage unknown · Feb 7, 2009
Electrical System
1999 DODGE DURANGO 5.9 V8 STALLS FOR NO REASON WITH NO BUS DISPLAYED WHERE THE MILEAGE WOULD NORMALLY BE. I HAVE HAD DIFFERENT SENSORS REPLACED. AND UNIT STILL SHUTS DOWN AND IS VERY HARD TO STEER OR STOP THE VEHICLE AFTER THE LOSS OF POWER. NO ONE HURT OR KILLED, BUT VEHICLE IS UNSAFE TO DRIVE. AS FAR AS INCIDENT DATE. IT HAPPE…
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1999 DODGE DURANGO 5.9 V8 STALLS FOR NO REASON WITH NO BUS DISPLAYED WHERE THE MILEAGE WOULD NORMALLY BE. I HAVE HAD DIFFERENT SENSORS REPLACED. AND UNIT STILL SHUTS DOWN AND IS VERY HARD TO STEER OR STOP THE VEHICLE AFTER THE LOSS OF POWER. NO ONE HURT OR KILLED, BUT VEHICLE IS UNSAFE TO DRIVE. AS FAR AS INCIDENT DATE. IT HAPPENS JUST ABOUT EVERY TIME I DRIVE THE DURANGO AND SOMETIMES A 30 MINUTE RIDE THE VEHICLE CAN STALL AS MANY AS 2-3 TIMES. *TR
NHTSA ODI #10257788
79,000 miles · Jan 28, 2009
Engine And Engine Cooling
1999 DODGE DURANGO. BOUGHT USED IN 2003 W/70K MILES. BEFORE IT HIT 80K THE MOTOR HAD BLOWN AND LOST ALL POWER WHILE DRIVING DOWN I-95. NO WARNINGS. TOWED TO GARAGE AND NEEDED TOP END REBUILT DUE TO LACK OF LUBRICANT IN THE TOP END. PRIVATE WARRANTY COMPANY COVERED HALF THE COST CLAIMING MY LACK OF MAINTANACE. JUST BEFORE 100K IT…
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1999 DODGE DURANGO. BOUGHT USED IN 2003 W/70K MILES. BEFORE IT HIT 80K THE MOTOR HAD BLOWN AND LOST ALL POWER WHILE DRIVING DOWN I-95. NO WARNINGS. TOWED TO GARAGE AND NEEDED TOP END REBUILT DUE TO LACK OF LUBRICANT IN THE TOP END. PRIVATE WARRANTY COMPANY COVERED HALF THE COST CLAIMING MY LACK OF MAINTANACE. JUST BEFORE 100K IT WOULD LOSE OIL PRESSURE WHEN WARMED UP AND THE VEHICLE CAME TO A STOP. TOOK IT TO GARAGE AND THEY REPLACED THE OIL PRESSURE SENDING UNIT CLAIMING IT WAS BLOCKED WITH SLUDGE. WITHIN 500 MILES THE MOTOR BLEW AGAIN. HAD ENTIRE MOTOR REBUILT WITH NEW TOP END AND BOTTOM END, NEW BEARINGS ETC. FLUSHED AND CHANGED OIL EVERY 3K MILES FROM THEN TILL IT REACHED 125K MILES. ONCE AGAIN WHILE STOP AT TOLL BOOTH VEHICLE LOST OIL PRESSURE BUT WOULD COME BACK UP WHEN I APPLIED A LITTLE THROTTLE. TRIED TO PULL OFF THE ROAD BUT WITHIN 100 FEET THE MOTOR STARTED BANGING AND THEN LOST POWER AND SHUT DOWN. TOWED IT BACK HOME AND CHECKED OIL. DIPSTICK SHOWED NOTHING. 2 DAYS LATER WHEN I CHECKED THE OIL THE LEVEL WAS GOOD. OIL MUST HAVE GOTTEN TRAPPED IN THE TOP END AND CAUSED THE BOTTOM END TO BE UNLUBRICATED AND FAIL. WHAT A POORLY DESIGNED ENGINE. VEHICLE SITS IN MY BACKYARD WITH ANOTHER BLOWN MOTOR. THANKS CHRYSLER. *TR
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL TANK STRAP CAN SEPARATE DUE TO FATIGUE DURING OPERATION. IF THIS OCCURS, THE TANK WILL BE UNSUPPORTED, INCREASING THE RISK OF A FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE DOUBLE TOGGLE LOCK FUEL TANK STRAPS WITH SINGLE TOGGLE LOCK DESIGN. NOTE: AFFECTED VEHICLES BUILT THROUGH MAY 21, 1998, ALSO REQUIRE THE REAR BRAKE TUBE INSPECTION/REPAIR. AS A RESULT, THE FUEL TANK STRAP AND BRAKE TUBE REPAIR WILL BE PERFORMED ON THESE VHEICLES IN A SINGLE SERVICE PROCEDURE UNDER RECALL 99V-341/DAIMLERCHRYSLER #841. AFFECTED VEHICLES BUILT FROM MAY 22, 1998 THROUGH SEPTEMBER 25, 1999, ONLY REQUIRE THE FUEL TANK STRAP REPAIR, WHICH WILL BE PERFORMED UNDER RECALL 99V-342/DAIMLERCHRYSLER #842.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (5)
Suspension
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Additional source detail variants (4)
Suspension:front
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
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