NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,967 reports150,000 miles · Sep 22, 2009
Electrical System
HTTP://WWW.AUTOMOTIVEFORUMS.COM/T91464.HTML I HAVE A '99 DURANGO WITH ~45000 MILES. RECENTLY IT HAS BEEN BREAKING DOWN ON ME. I FEEL IT LOSE POWER UNTIL IT DIES ALL TOGETHER. AFTER ABOUT 20 MINUTES IT WILL START AGAIN. THIS HAS HAPPENED 5 TIMES. WHEN IT HAPPENED TODAY, I WAS GOING ABOUT 30 MPH, WHEN I FELT IT LOSE POWER. THE …
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HTTP://WWW.AUTOMOTIVEFORUMS.COM/T91464.HTML I HAVE A '99 DURANGO WITH ~45000 MILES. RECENTLY IT HAS BEEN BREAKING DOWN ON ME. I FEEL IT LOSE POWER UNTIL IT DIES ALL TOGETHER. AFTER ABOUT 20 MINUTES IT WILL START AGAIN. THIS HAS HAPPENED 5 TIMES. WHEN IT HAPPENED TODAY, I WAS GOING ABOUT 30 MPH, WHEN I FELT IT LOSE POWER. THE SPEEDOMETER WENT TO '0" - THE 'CHECK ENGINE LIGHT CAME ON', THE 'FUEL PUMP' LIGHT CAME ON (LIKE IT DOES WHEN YOU RUN OUT OF GAS), THEN I HAD THIS ODD MESSAGE ON THE ODOMETER THAT SAID "NO BUS". THIS TIME I HAD IT TOWED TO PEP BOYS W/O TRYING TO CRANK IT WITH THE HOPES THEY CAN GET A CODE. I TOLD THEM ABOUT THE "NO BUS" MESSAGE BUT THEY DID NOT SEEM TO KNOW ANYTHING ABOUT IT. I HAVE FOUND THIS MENTIONED ON A FEW BULLETINS BOARDS BUT NOT WITH MUCH INFO. I THINK PERHAPS A SERVICE BULLETIN FROM DODGE SAID SOMETHING ABOUT THIS. DOES ANYONE HAVE ANY IDEAS AS TO WHAT "NO BUS' MEANS AND PERHAPS IF THIS IS THE CAUSE OF ME BREAKING DOWN. WHAT CAN I DO TO GET IT FIXED ? PLEASE HELP. .THANKS! *TR
NHTSA ODI #10284956
130,000 miles · Sep 2, 2009
Electrical SystemFuel System, OtherPower Train
COMPONENT: ELECTRICAL SYSTEM DETAILS: I OWN A 1999 DODGE DURANGO IT HAS 130000 MILES ON FOR THE PAST 2 MONTHS IT JUST SHUTS OFF NO POWER TO GAUGES AND ENGINE DIES JUST LIKE I TURNED THE ENGINE OFF DOESN'T MATTER WHERE YOU ARE JUST HAVE TO WAIT ABOUT 30 MIN AND WILL START BACK UP THIS IS VERY DANGEROUS TO MY FAMILY AFTER SEARC…
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COMPONENT: ELECTRICAL SYSTEM DETAILS: I OWN A 1999 DODGE DURANGO IT HAS 130000 MILES ON FOR THE PAST 2 MONTHS IT JUST SHUTS OFF NO POWER TO GAUGES AND ENGINE DIES JUST LIKE I TURNED THE ENGINE OFF DOESN'T MATTER WHERE YOU ARE JUST HAVE TO WAIT ABOUT 30 MIN AND WILL START BACK UP THIS IS VERY DANGEROUS TO MY FAMILY AFTER SEARCHING THE WEB FOR THIS PROBLEM I NOTICED SEVERAL OTHER PEOPLE HAVE THE SAME PROBLEM THIS HAPPENS DAILY SEVERAL MECHANICS HAVE LOOKED FOR THE PROBLEM BUT IT HAS NOT BEEN FOUND DODGE NEEDS TO STEP UP TO THE PLATE AND REPAIR THERE DEFECTIVE VEHICLES. LAST YEAR I HAD TO REPLACED THE MASTER BRAIN WAS TOLD THIS WAS THE PROBLEM. NOW ONE YEAR LATER AFTER THE WARRANTY IS OUT IT IS DOING IT AGAIN, NO ONE CAN FIND OUT WHY IT IS CUTTING OUT AGAIN, BEEN IN SHOP SEVERAL TIME WITH TOLD NOTHING IS WRONG. I HAVE HAD THIS 1999 DODGE DURANGO SINCE 1999 AND ALWAYS TAKEN CARE OF IT AS FAR AS MAINTENANCE GOES. SOMEONE PLEASE TELL ME WHAT IS CAUSING THE PROBLEM. I DO NOT WANT ANOTHER SUV TO ROLL OVER BECAUSE OF CUTTING OUT AND NOT BEING ABLE TO CONTROL THE SUV. I BOUGHT A DODGE BECAUSE THIS HAPPEN ONCE TO MY FORD AND I ALMOST LOST MY FAMILY (3 CHILDREN AND HUSBAND) THAT TIME. I DID LOSE THE FULL USE OF MY LEFT HAND. THIS PROBLEM NEED TO BE TAKEN CARE OF PLEASE HELP I SEE I AM NOT THE ONLY ONE. *TR
NHTSA ODI #10282690
145,430 miles · Aug 27, 2009
Electrical System
I PURCHASED THE 1999 DODGE DURANGO 2/8/09. THE TRUCK RAN GOOD FOR ONE WEEK. THEN IT WOULD JUST STALL WITH NO WARNING AND A "NO BUS ERROR" WOULD FLASH ON THE ODOMETER. AFTER ABOUT 20 MINUTES THE TRUCK WOULD START BACK UP. BUT THAT IS UNACCEPTABLE. IT HAS BEEN STALLING EVERY WEEK SINCE MAY 12, 2009. IT QUIT 8/11/09 AND IT WAS STUC…
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I PURCHASED THE 1999 DODGE DURANGO 2/8/09. THE TRUCK RAN GOOD FOR ONE WEEK. THEN IT WOULD JUST STALL WITH NO WARNING AND A "NO BUS ERROR" WOULD FLASH ON THE ODOMETER. AFTER ABOUT 20 MINUTES THE TRUCK WOULD START BACK UP. BUT THAT IS UNACCEPTABLE. IT HAS BEEN STALLING EVERY WEEK SINCE MAY 12, 2009. IT QUIT 8/11/09 AND IT WAS STUCK IN TRAFFIC WITH NO WHERE TO GO. IT TOOK ONE HOUR AND 15 MINUTES FOR THE TRUCK TO START BACK UP. DODGE NEEDS TO BE HELD ACCOUNTABLE FOR THIS ISSUE. IF YOU JUST TAKE 3 MINUTES AND GOOGLE "NO BUS SIGNAL ON ODOMETER OF 1999 DODGE DURANGO" YOU'LL SPEND THE NEXT 3 DAYS READING ALL THE COMPLAINTS WITH NO SOLUTION TO FIXING THE PROBLEM. I AM A SINGLE PARENT AND I DEPEND ON THIS VEHICLE TO GET BACK AND FORTH TO WORK AND THE DOCTORS. I HAVE HAD THE DIAGNOSTICS RUN ON THE TRUCK AND IT DOESN'T EVEN READ. THEY DON'T KNOW ABOUT IT UNLESS THEY'RE IN THE TRUCK WITH YOU WHEN IT HAPPENS OR THERE WITHIN 15 MINS OF THE TRUCK STOPPING. ALL THIS MONEY FOR CASH FOR CLUNKERS AND COULDN'T EVEN DRIVE IT TO A CAR LOT IF I WANTED TO. IT WOULDN'T START. I AM VERY UPSET AND ANGRY AND FEEL THAT DODGE HAS DODGED ANOTHER BULLET. NEVER WILL I BUY A CAR FROM DODGE/CHRYSLER/JEEP AGAIN, BECAUSE THEY ARE NOT BEING RESPONSIBLE. BELIEVE ME, THEY ARE AWARE OF THE ISSUE. JUST DON'T GIVE A *^$! *TR
NHTSA ODI #10281978
115,000 miles · Aug 26, 2009
Electrical System
1999 DODGE DURANGO FAULTY ELECTRICAL/COMPUTER OPERATIONS. VEHICLE INTERMITTENTLY STALLS WHILE DRIVING. VEHICLE HAS STALLED WHEN STARTING FROM A STOP (0-5MPH), AT CRUISING SPEEDS (55MPH) OR RANDOMLY WHILE DRIVING IN THE CITY (25-3MPH). REPLACED PCM AND ISSUE SUBSIDED FOR 2 YEARS ONLY TO BEGIN AGAIN. DEALERSHIP STATED THE RECURREN…
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1999 DODGE DURANGO FAULTY ELECTRICAL/COMPUTER OPERATIONS. VEHICLE INTERMITTENTLY STALLS WHILE DRIVING. VEHICLE HAS STALLED WHEN STARTING FROM A STOP (0-5MPH), AT CRUISING SPEEDS (55MPH) OR RANDOMLY WHILE DRIVING IN THE CITY (25-3MPH). REPLACED PCM AND ISSUE SUBSIDED FOR 2 YEARS ONLY TO BEGIN AGAIN. DEALERSHIP STATED THE RECURRENCE WAS DUE TO FAULTY ABS CONTROL UNIT, REPLACED IN AUG '09, ONLY TO HAVE SAME ISSUE OCCUR AGAIN 2 DAYS AFTER RETRIEVING THE VEHICLE. PREVIOUSLY CAR WOULD RESTART AFTER ENGINE HAD TIME TO COOL DOWN. SINCE PCM WAS REPLACED, ISSUE HAS BECOME TWOFOLD - INTERMITTENT STALLING AND INTERMITTENT NOT STARTING. DROVE THE CAR TO SCHOOL, RETURNED HOME, CAR SAT FOR 1 HR, GO TO LEAVE, CAR WONT START. ENGINE CRANKS, PLENTY OF BATTERY (ALL ELECTRICAL WORKS) BUT ENGINE WONT TURN OVER. SINCE APRIL, THIS EXACT SAME SCENARIO HAS OCCURRED HALF DOZEN TIMES - AFTER DRIVING THE CAR FOR SOME PERIOD OF TIME AND THEN LETTING IT SIT, ONLY TO LEAVE AND IT WILL NOT START - WAIT FOR 30MIN-90MIN, AND CAR STARTS. THE LAST TWO TIMES THIS OCCURRED, WAITED FOR MORE THAN 2 HOURS AND CAR WOULDN'T START SO HAD THE VEHICLE TOWED TO DEALERSHIP. THIS APPEARS TO BE A COMMON COMPLAINT WITH THIS MAKE/MODEL AND YET MANUFACTURER CONTINUES TO TURN A BLIND EYE TO CONSUMERS AS WELL AS TURNING THEIR BACKS ON THE DEALERSHIPS. I HAVE BEEN THE SOLE OWNER OF THIS VEHICLE AND PURCHASED IT NEW TO MY SPECIFICATIONS (INTERNET ORDER) AND HAVE FOLLOWED THE SCHEDULED SERVICE/MAINTENANCE TO THE LETTER. 11 YEAR OLD VEHICLE IN NOV, WITH 151,000 MILES - THEY DON'T MAKE THEM LIKE THE USED TO. *TR
NHTSA ODI #10281875
102,000 miles · Aug 24, 2009
Engine And Engine Cooling
MY 1999 DODGE DURANGO JUST STOPS RUNNING BUT USUALLY STARTS BACK UP AGAIN. MY WIFE USUALLY DRIVES THIS CAR WITH OUR 3 CHILDREN AND PRESENTS A VERY DANGEROUS PROBLEM IF IT STOPS RUNNING AT THE WRONG TIME. THERE ARE MANY COMPLAINTS ON THE INTERNET ABOUT THE SAME PROBLEM WITH THIS MODEL. I FEEL THAT DODGE NEEDS TO INVESTIGATE TH…
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MY 1999 DODGE DURANGO JUST STOPS RUNNING BUT USUALLY STARTS BACK UP AGAIN. MY WIFE USUALLY DRIVES THIS CAR WITH OUR 3 CHILDREN AND PRESENTS A VERY DANGEROUS PROBLEM IF IT STOPS RUNNING AT THE WRONG TIME. THERE ARE MANY COMPLAINTS ON THE INTERNET ABOUT THE SAME PROBLEM WITH THIS MODEL. I FEEL THAT DODGE NEEDS TO INVESTIGATE THIS PROBLEM AND FIND A SOLUTION FOR ITS CUSTOMERS. *TR
NHTSA ODI #10281621
154,000 miles · Aug 11, 2009
Electronic Stability Control (esc)
1999 DODGE DURANGO SHUTS OFF WITHOUT WARNING. MECHANICS FAIL TO DIAGNOSE PROBLEM THAT WOULD INCLUDE DEALERS AND PRIVATE SHOPS. DODGE REFUSES TO ACKNOWLEDGE THE PROBLEM AS A MANUFACTURE DEFECT. *TR
NHTSA ODI #10280090
118,500 miles · Aug 3, 2009
Engine And Engine Cooling
1999 DODGE DURANGO HAS CONTINUOUSLY STALLED IN HEAVY TRAFFIC. ENGINE, ELECTRICAL SHUT DOWN WITH NO NOTICE. NO CODES APPEAR. WE HAVE REPLACED CAMSHAFT AND CRANKSHAFT SENSORS, REPLACED AND REWIRED STARTER BUT PROBLEM CONTINUES. THIS IS A VERY DANGEROUS OCCURRENCE AND WE HAVE MISSED NEAR (POSSIBLY FATAL) ACCIDENTS. SOMEONE NEE…
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1999 DODGE DURANGO HAS CONTINUOUSLY STALLED IN HEAVY TRAFFIC. ENGINE, ELECTRICAL SHUT DOWN WITH NO NOTICE. NO CODES APPEAR. WE HAVE REPLACED CAMSHAFT AND CRANKSHAFT SENSORS, REPLACED AND REWIRED STARTER BUT PROBLEM CONTINUES. THIS IS A VERY DANGEROUS OCCURRENCE AND WE HAVE MISSED NEAR (POSSIBLY FATAL) ACCIDENTS. SOMEONE NEEDS TO STEP IN AND ASSIST OWNERS BEFORE A FATALITY OCCURS. THANK GOODNESS THE SEMI TRUCK DRIVER WHO WAS TRAVELING AT 45+ MPH SAW OUR STALLED VEHICLE AND WAS ABLE TO MOVE. IMAGINE THE SCENE IF IT HAD STALLED ON A RAILROAD CROSSING! *TR
NHTSA ODI #10279173
100,000 miles · Jul 27, 2009
Engine And Engine Cooling
1999 DODGE DURANGO CONSTANTLY STALLING OUT. MY WIFE WAS STUCK SIDEWAYS IN THE MIDDLE OF A BUSY INTERSECTION TODAY AFTER PULLING OUT AND THE VEHICLE DIED DURING ACCELERATION. HAS HAPPENED A NUMBER OF TIMES AND APPARENTLY IS HAPPENING TO A LOT OF THE SAME YEAR DURANGOS. SIMPLY GO TO CARCOMPLAINTS.COM AND REVIEW THE NUMBER OF SI…
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1999 DODGE DURANGO CONSTANTLY STALLING OUT. MY WIFE WAS STUCK SIDEWAYS IN THE MIDDLE OF A BUSY INTERSECTION TODAY AFTER PULLING OUT AND THE VEHICLE DIED DURING ACCELERATION. HAS HAPPENED A NUMBER OF TIMES AND APPARENTLY IS HAPPENING TO A LOT OF THE SAME YEAR DURANGOS. SIMPLY GO TO CARCOMPLAINTS.COM AND REVIEW THE NUMBER OF SIMILAR INCIDENTS. THERE IS LITTLE TO NO WARNING. WE HAVE SEEN A DIFFERENCE IN THE FREQUENCY OF THE OCCURRENCE WHEN IT IS RAINING OR HAS RAINED. IT DOES IT MORE FREQUENTLY WHEN IT HAS. IT IS VERY SPORADIC, SO WE NEVER KNOW WHEN IT IS SAFE TO DRIVE OR NOT. IF THERE ARE ANY WARNING SIGNS, WE WOULD KNOW TO USE EXTRA CAUTION PRIOR TO DRIVING IT THAT DAY OR TAKE OTHER FORMS OF TRANSPORTATION. I CERTAINLY HOPE NO ONE GETS KILLED WHILE THIS IS HAPPENING AND I HOPE IT IS NOT ONE OF MY FAMILY. PLEASE INVESTIGATE THIS SITUATION! *TR
NHTSA ODI #10278486
170,000 miles · Jul 20, 2009
Electrical SystemService Brakes, HydraulicSteering
TL*THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE HAD STOPPING ISSUES. WHILE DRIVING 70 MPH, THE VEHICLE STOPPED WITHOUT WARNING. THERE WAS A LOSS OF ALL ELECTRICAL COMPONENTS, POWER STEERING, AND ABS. SHE HAD TO POUR COLD WATER ON THE COMPUTER IN ORDER FOR THE VEHICLE TO RESTART AND WAS ALMOST ST…
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TL*THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE HAD STOPPING ISSUES. WHILE DRIVING 70 MPH, THE VEHICLE STOPPED WITHOUT WARNING. THERE WAS A LOSS OF ALL ELECTRICAL COMPONENTS, POWER STEERING, AND ABS. SHE HAD TO POUR COLD WATER ON THE COMPUTER IN ORDER FOR THE VEHICLE TO RESTART AND WAS ALMOST STRUCK BY A SEMI-TRUCK IN THE PROCESS. THE CONTACT WAS CONCERNED FOR HER SAFETY AND HER LIFE. THE MANUFACTURER WOULD NOT ASSUME ANY LIABILITY FOR THE FAILURES. A DODGE SPECIALIST STATED THAT THIS WAS A FREQUENT ISSUE. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 170,000.
NHTSA ODI #10277500
Mileage unknown · Jul 18, 2009
Seats
DRIVERS SEAT WHICH IS ELECTRICAL IS LOOSE FROM THE TRACK. IT MOVES ON THE TRACK WHEN YOU BRAKE OR MOVE SUDDENLY. THE ONLY WAY IT DOES NOT MOVE IS WHEN IT IS ALL THE WAY FORWARD OR BACK. IT APPARENTLY IS A VERY COMMON PROBLEM. I WAS TRYING TO FIND SOLUTIONS WHEN I CAME ACROSS THIS WEBSITE HTTP://WWW.CARSURVEY.ORG/REVIEWS/DOD…
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DRIVERS SEAT WHICH IS ELECTRICAL IS LOOSE FROM THE TRACK. IT MOVES ON THE TRACK WHEN YOU BRAKE OR MOVE SUDDENLY. THE ONLY WAY IT DOES NOT MOVE IS WHEN IT IS ALL THE WAY FORWARD OR BACK. IT APPARENTLY IS A VERY COMMON PROBLEM. I WAS TRYING TO FIND SOLUTIONS WHEN I CAME ACROSS THIS WEBSITE HTTP://WWW.CARSURVEY.ORG/REVIEWS/DODGE/DURANGO/R33777/COMMENTS/ . I BOUGHT THIS VEHICLE USED AND IT HAS HAD THE SAME PROBLEM SINCE I HAVE OWNED IT. I DID NOT REALIZE AT THE TIME THAT IT WAS NOT SUPPOSED TO DO IT. *TR
NHTSA ODI #10277300
Official recalls
3May 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Apr 11, 2001
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 2, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL TANK STRAP CAN SEPARATE DUE TO FATIGUE DURING OPERATION. IF THIS OCCURS, THE TANK WILL BE UNSUPPORTED, INCREASING THE RISK OF A FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE DOUBLE TOGGLE LOCK FUEL TANK STRAPS WITH SINGLE TOGGLE LOCK DESIGN. NOTE: AFFECTED VEHICLES BUILT THROUGH MAY 21, 1998, ALSO REQUIRE THE REAR BRAKE TUBE INSPECTION/REPAIR. AS A RESULT, THE FUEL TANK STRAP AND BRAKE TUBE REPAIR WILL BE PERFORMED ON THESE VHEICLES IN A SINGLE SERVICE PROCEDURE UNDER RECALL 99V-341/DAIMLERCHRYSLER #841. AFFECTED VEHICLES BUILT FROM MAY 22, 1998 THROUGH SEPTEMBER 25, 1999, ONLY REQUIRE THE FUEL TANK STRAP REPAIR, WHICH WILL BE PERFORMED UNDER RECALL 99V-342/DAIMLERCHRYSLER #842.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA03023 · Upper Ball Joint Separation
Opened Nov 19, 2003 · Closed Feb 11, 2005
Status: closed (inferred from source dates) · Suspension; Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (5)
Suspension
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
PE03032 · Front Susp. Upper Ball Joint Failure
Opened Jul 16, 2003 · Closed Nov 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Additional source detail variants (4)
Suspension:front
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
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