NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,967 reports100,000 miles · Nov 27, 2009
Electrical SystemExterior Lighting
TL* THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING AT NIGHT BETWEEN 45-50 MPH THE HEADLIGHTS FAILED WITHOUT WARNING. HE ACTIVATED THE HIGH BEAM HEADLIGHTS AND CONTINUED OPERATION. NO REPAIRS WERE MADE. THE FAILURE AND CURRENT MILEAGES WERE 100,000. UPDATED 01/15/10.*LJ THE CONSUMER STATED THE HEADLIGHTS WOULD NOT WOR…
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TL* THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING AT NIGHT BETWEEN 45-50 MPH THE HEADLIGHTS FAILED WITHOUT WARNING. HE ACTIVATED THE HIGH BEAM HEADLIGHTS AND CONTINUED OPERATION. NO REPAIRS WERE MADE. THE FAILURE AND CURRENT MILEAGES WERE 100,000. UPDATED 01/15/10.*LJ THE CONSUMER STATED THE HEADLIGHTS WOULD NOT WORK UNLESS HE MOVED THE TILT STEERING WHEN FIRST STARTING THE VEHICLE. THE DEALER FOUND A WIRE BURNT AT THE MULTI-FUNCTION SWITCH CONNECTOR. UPDATED 01/19/10
NHTSA ODI #10293720
123,000 miles · Nov 26, 2009
Electrical System
1999 DODGE DURANGO SLT 8CYL 5.9L AUTOMATIC- VEHICLE DIED WITHOUT WARNING -REPLACED BATTERY - DIED AGAIN -REPLACED BATTERY - CHECKED ALTERNATOR - CHECKED PCM - CHECK GAUGES LIGHT COMING ON AS BATTERY VOLTAGE TOO LOW - AIR BAG LIGHT INTERMITTENTLY TURNS ON WHILE DRIVING, CYCLING THE BEEPING ON AND OFF, RANDOMLY. FRUSTRATED AS HAVE…
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1999 DODGE DURANGO SLT 8CYL 5.9L AUTOMATIC- VEHICLE DIED WITHOUT WARNING -REPLACED BATTERY - DIED AGAIN -REPLACED BATTERY - CHECKED ALTERNATOR - CHECKED PCM - CHECK GAUGES LIGHT COMING ON AS BATTERY VOLTAGE TOO LOW - AIR BAG LIGHT INTERMITTENTLY TURNS ON WHILE DRIVING, CYCLING THE BEEPING ON AND OFF, RANDOMLY. FRUSTRATED AS HAVE BEEN TO SEVERAL MECHANICS AND NO ONE SEEMS TO KNOW HOW TO FIX THESE ISSUES. WANT TO BE SURE AIRBAG ISN'T GOING TO RANDOMLY ACTIVATE. CONCERNED WITH VEHICLE SUDDENLY TURNING OFF WHILE ON HIGHWAY. *TR
NHTSA ODI #10293643
119,278 miles · Nov 24, 2009
Electrical System
SAME PROBLEM AS HUNDREDS OF OTHERS, 1999 DURANGO SHUTS OFF, HAS BEEN DOING IT FOR ABOUT 1 MONTH NOW. NO PARTICULAR RHYME OR REASON AS TO WHEN IT IS GOING TO HAPPEN, AS IT WILL DO IT WHILE SITTING STILL OR GOING 55 MPH. GETTING THE NO BUS READING IN ODOMETER, USUALLY RESTARTS WITHIN SEVERAL MINUTES. I CAN NOT LET MY WIFE OR TEENA…
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SAME PROBLEM AS HUNDREDS OF OTHERS, 1999 DURANGO SHUTS OFF, HAS BEEN DOING IT FOR ABOUT 1 MONTH NOW. NO PARTICULAR RHYME OR REASON AS TO WHEN IT IS GOING TO HAPPEN, AS IT WILL DO IT WHILE SITTING STILL OR GOING 55 MPH. GETTING THE NO BUS READING IN ODOMETER, USUALLY RESTARTS WITHIN SEVERAL MINUTES. I CAN NOT LET MY WIFE OR TEENAGE SON DRIVE THIS VEHICLE. HAVE REPLACED BATTERY CABLES,DISCONNECTED ELECTRICAL CONNECTIONS GOING INTO ECM AND CLEANED, AND MADE SURE SAME CONNECTIONS ARE TIGHT. WILL PROBABLY END UP REPLACING ECM, BUT NOT TOO CONFIDENT ABOUT THE OUTCOME. NOW THAT WINTER IS COMING, THIS MAY GET SCARY !!! *TR
NHTSA ODI #10293429
Mileage unknown · Nov 5, 2009
Suspension
MY '99 DODGE DURANGO IS SITTING ON IT'S 3RD SET OF BALL JOINTS, AND I AM TOLD IT NEEDS ANOTHER. I'VE REPEATED BEEN TOLD "YOU'RE LUCKY YOUR WHOLE WHEEL DIDN'T COME OFF WHILE YOU WERE DRIVING". THIS IS RIDICULOUS! I AM TIRED OF FIXING THE SAME PROBLEM OVER AND OVER! I HAVE SEEN HUNDREDS OF COMPLAINTS AT VARIOUS SITES FROM OTHE…
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MY '99 DODGE DURANGO IS SITTING ON IT'S 3RD SET OF BALL JOINTS, AND I AM TOLD IT NEEDS ANOTHER. I'VE REPEATED BEEN TOLD "YOU'RE LUCKY YOUR WHOLE WHEEL DIDN'T COME OFF WHILE YOU WERE DRIVING". THIS IS RIDICULOUS! I AM TIRED OF FIXING THE SAME PROBLEM OVER AND OVER! I HAVE SEEN HUNDREDS OF COMPLAINTS AT VARIOUS SITES FROM OTHER CONSUMERS COMPLAINING OF THE SAME PROBLEM! WHY IS NOTHING BEING DONE? HOW MANY PEOPLE/FAMILIES/CHILDREN WILL HAVE TO DIE BEFORE THIS AUTO GIANT IS FORCED TO DO THE ETHICAL AND HONORABLE ACTION OF PROPERLY REPAIRING THIS PROBLEM? I DON'T CARE HOW MUCH IT COSTS THEM; THEY CREATED THE PROBLEM. ALMOST ALL AUTO GIANTS ARE RECEIVING BAIL OUT MONEY FROM THE GOVERNMENT...MILLION...THEY NEED TO USE SOME OF IT FOR A GOOD PURPOSE. *TR
NHTSA ODI #10291118
134,800 miles · Oct 27, 2009
Steering
CAR AUTO-STOPPED WHILE CONDUCTING DRIVING LESSON FOR MY 15-YEAR-OLD STEPDAUGHTER. WE WERE TRAVELING 40MPH ON A COUNTRY ROAD AT THE TIME. SHE DRIFTED OFF THE SIDE OF THE ROAD, SAID THE STEERING WHEEL WAS STUCK. I TOLD HER TO APPLY THE BRAKES. SHE SAID SHE WAS AND THEY WEREN'T WORKING EITHER. WE WENT THROUGH A STOP SIGN AND W…
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CAR AUTO-STOPPED WHILE CONDUCTING DRIVING LESSON FOR MY 15-YEAR-OLD STEPDAUGHTER. WE WERE TRAVELING 40MPH ON A COUNTRY ROAD AT THE TIME. SHE DRIFTED OFF THE SIDE OF THE ROAD, SAID THE STEERING WHEEL WAS STUCK. I TOLD HER TO APPLY THE BRAKES. SHE SAID SHE WAS AND THEY WEREN'T WORKING EITHER. WE WENT THROUGH A STOP SIGN AND WERE VERY NEARLY T-BONED BY CARS FROM BOTH DIRECTIONS. MY STEPDAUGHTER SENSIBLY DID AS I INSTRUCTED AND PUSHED AS HARD AS POSSIBLE ON THE BRAKE, MANAGED TO STOP THE CAR BEFORE PLUNGING INTO THE RIVER IN FRONT OF US. I HAD BEEN HAVING PROBLEMS WITH THE CAR FOR SIX MONTHS PREVIOUS TO THIS INCIDENT. TWO DIAGNOSTICS REPORTED THAT THE VEHICLE WAS AUTO-STOPPING BUT NOT WHY THIS WAS OCCURRING. A LOCAL MECHANIC SUGGESTED IT WAS PROBABLY THE GAS GAUGE SENSOR IN THE FUEL PUMP WHICH MADE SENSE TO ME BECAUSE EVERYTHING BUT THE GAS GAUGE WORKED WHENEVER THE CAR AUTO-STOPPED. IT WOULD TYPICALLY RESTART WITHIN 15 MINUTES OR SO. I ASSUMED WE HAD SOLVED THE PROBLEM WHEN THE MECHANIC REPLACED THE FUEL PUMP. I KNOW NOW THAT THE FUEL PUMP WAS NOT THE PROBLEM ALTHOUGH I DON'T KNOW WHAT IS WRONG WITH THE CAR. I HAVE RESEARCHED THIS ON THE INTERNET AND FOUND THERE ARE HUNDREDS OF OTHER PEOPLE GOING THROUGH THE SAME DIFFICULTIES WITH 1999 DODGE DURANGOS. MY WIFE, STEPDAUGHTER AND I WERE VERY LUCKY NOT TO HAVE BEEN SERIOUSLY INJURED DURING THE DRIVING LESSON. THIS SITUATION NEEDS TO BE ADDRESSED BEFORE SOMEONE IS HURT (IF THEY HAVEN'T BEEN ALREADY). *TR
NHTSA ODI #10290039
70,000 miles · Oct 10, 2009
Suspension
1999 DODGE DURANGO SLT ( 5.9 ) REPLACING UPPER AND LOWER BALL JOINTS FOR THE 2ND TIME. 70,000 MILES ON VEHICLE. *TR
NHTSA ODI #10286976
120,000 miles · Oct 3, 2009
Electrical System
DURANGO SHUT OFF WITHOUT WARNING, WHILE DRIVING, MULTIPLE TIMES. ONCE SHUT OFF ON FREEWAY IN HEAVY TRAFFIC. POWER STEERING DID NOT WORK. COULD NOT TURN AWAY FROM OTHER VEHICLES. ONLY THING THAT WORKED WAS THE BRAKES. SHUT OFF AT LEAST 4 OR 5 OTHER TIMES IN PARKING LOTS, USUALLY AFTER INITIAL START. SOMETIMES STARTED RIGHT BACK U…
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DURANGO SHUT OFF WITHOUT WARNING, WHILE DRIVING, MULTIPLE TIMES. ONCE SHUT OFF ON FREEWAY IN HEAVY TRAFFIC. POWER STEERING DID NOT WORK. COULD NOT TURN AWAY FROM OTHER VEHICLES. ONLY THING THAT WORKED WAS THE BRAKES. SHUT OFF AT LEAST 4 OR 5 OTHER TIMES IN PARKING LOTS, USUALLY AFTER INITIAL START. SOMETIMES STARTED RIGHT BACK UP, SOMETIMES TOOK UP TO 30 MINUTES TO START AGAIN. BATTERY HAD GOOD CHARGE. NO DELAY TO START, JUST SHUTS OFF WITHOUT WARNING. WE DO NOT DRIVE IT ON THE FREEWAY ANYMORE FOR FEAR IT WILL SHUT OFF AND CAUSE AN ACCIDENT. TIMING FOR THE FAILURE IS UNPREDICTABLE. HUSBAND TRIED TO REPLAY THE CIRCUMSTANCES AND MAKE IT SHUT OFF, DIDN'T SHUT OFF. BLINKERS WORK INTERMITTENTLY. HAVE NOT TRIED REPAIRING IT YET. DID SOME RESEARCH ONLINE, SEEMS MANY PEOPLE HAVE THIS SAME PROBLEM WITH THE SAME VEHICLE AND NONE OF THE USUAL REMEDIES WORK. I AM PLANNING TO TAKE IT TO THE DEALERSHIP, BUT AM HESITANT TO WASTE MONEY ON SOMETHING THEY DON'T KNOW HOW TO FIX. DIAGNOSTIC TESTS FOR OTHERS HAVE BEEN NEGATIVE. THIS PROBLEM HAS OCCURRED SEVERAL TIMES AND BEGAN ABOUT 6 MONTHS AGO. FREEWAY INCIDENT WAS AROUND MAY THIS YEAR. *TR
NHTSA ODI #10286155
96,000 miles · Oct 3, 2009
Electrical System
99 DODGE DURANGO SLT 5.9L ENGINE. AFTER PURCHASING THIS CAR IN FEB. 2008, WHILE I WAS DRIVING IT JUST SHUT DOWN. NO WARNING WAS GIVEN. THIS STARTED HAPPENING SEVERAL TIMES A DAY WHILE I DROVE IT. I HAD TO HAVE IT TOWED IN BY THE MAN WHO I WAS BUYING IT FROM TO GO TO THE MECHANICS. THEY TRIED NUMEROUS TIMES TO FIND THE ISSUE. FIN…
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99 DODGE DURANGO SLT 5.9L ENGINE. AFTER PURCHASING THIS CAR IN FEB. 2008, WHILE I WAS DRIVING IT JUST SHUT DOWN. NO WARNING WAS GIVEN. THIS STARTED HAPPENING SEVERAL TIMES A DAY WHILE I DROVE IT. I HAD TO HAVE IT TOWED IN BY THE MAN WHO I WAS BUYING IT FROM TO GO TO THE MECHANICS. THEY TRIED NUMEROUS TIMES TO FIND THE ISSUE. FINALLY AFTER DEALING WITH NOT HAVING THE CAR ON & OFF FOR THREE MONTHS, I FOUND OUT THAT OTHERS GOT THE SAME ERROR CODE I DID IN THE ODOMETER WINDOW WHICH SAID, "NO BUS." IT WAS THEN TOWED AGAIN, AND I WROTE THE MECHANIC A NOTE TELLING THEM THAT I FOUND OUT THAT OTHERS HAD THE SAME ISSUE. THOUSANDS & THOUSANDS. THEIR CAR SHUT DOWN AT ANY MOMENT. THE LAST TIME MY CAR SHUT DOWN ON ME WAS WHILE I WAS ON THE INTERSTATE GOING 65 MPH. IT JUST SHUT DOWN COMPLETELY, NO WARNING. WE WERE ALMOST IN A NEAR FATAL ACCIDENT. THANKFULLY THE CAR SWERVED AND SOME PEOPLE STOPPED AND HELPED ME PUSH IT OFF TO THE MEDIAN. ONCE AT THE MECHANICS, I RECEIVED A CALL STATING IT WAS IN FACT THE PCM, IT WAS REPLACED AND THEN THE CAR DID NOT DO THIS ANY LONGER. THAT IS A EXPENSIVE PART TO REPLACE. NOW AGAIN ONE YEAR LATER THIS SAME CAR IS AT THE MECHANICS AGAIN FOR THE PCM BEING REPLACED. I JUST HANDED THEM $450 ( TOTAL $800) TO GET IT. HE HAD MY CAR FOR 6 WEEKS BEFORE DETERMINING THAT THE PCM HAD FAILED ONCE AGAIN ON THIS CAR. DODGE NEEDS TO TAKE RESPONSIBILITY FOR THIS. I DO NOT UNDERSTAND WHY THEY WOULD DISMISS SUCH A ROAD HAZARD. WHILE A GREAT CAR IN LOOKS, IT IS NOT SAFE ON THE ROAD. WE NEED SOMETHING DONE ABOUT THIS. I HAVE CHILDREN WHO RIDE IN THIS CAR AND CAN'T AFFORD TO BUY A NEW CAR AT ANY MOMENT. THEY NEED TO RECALL THE 1999 DODGE DURANGOS AND REIMBURSE THOSE OF US WHO HAVE HAD TO REPLACE THIS PCM CAUSING THE CAR TO SHUT DOWN. THERE ARE TOO MANY PEOPLE OUT THERE WITH THE EXACT SAME PROBLEM FOR THIS TO BE CONTINUED TO BE IGNORED BY DODGE. SABRINA FOWLER *TR
NHTSA ODI #10286153
125,000 miles · Oct 1, 2009
Electrical System
I HAVE A 1999 DODGE DURANGO WHICH HAS STALLED WHILE DRIVING NUMEROUS TIMES. THE FIRST TIME I WAS IN STOP AND GO TRAFFIC AND IT DIED. 3 MINUTES LATER IT STARTED BACK UP AND RAN FINE. THEN, A MONTH LATER WHILE TRAVELING 65MPH ON THE FREEWAY IT DIED AGAIN. LUCKILY I WAS IN THE RIGHT LANE AND WAS ABLE TO COAST TO THE SHOULDER LA…
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I HAVE A 1999 DODGE DURANGO WHICH HAS STALLED WHILE DRIVING NUMEROUS TIMES. THE FIRST TIME I WAS IN STOP AND GO TRAFFIC AND IT DIED. 3 MINUTES LATER IT STARTED BACK UP AND RAN FINE. THEN, A MONTH LATER WHILE TRAVELING 65MPH ON THE FREEWAY IT DIED AGAIN. LUCKILY I WAS IN THE RIGHT LANE AND WAS ABLE TO COAST TO THE SHOULDER LANE. AFTER 10 MINUTES IT STARTED UP AGAIN AND RAN FINE. A WEEK LATER I WAS DRIVING IT AND IT SUDDENLY DIED AGAIN. THIS TIME IT TOOK OVER 2 HOURS TO GET IT STARTED AGAIN. IT DIED AGAIN 10 MINUTES LATER. ANOTHER 15 MINUTES TO GET IT STARTED AGAIN AND IT DIED PULLING IN TO MY DRIVEWAY. I AM AFRAID TO DRIVE THIS VEHICLE, AND DON'T KNOW WHAT TO DO TO FIX IT. I WAS TOLD BY A MECHANIC IT MIGHT BE THE FUEL FILTER, AND WHEN I LOOKED FOR THE PART ONLINE, I CAME ACROSS A WEBSITE WITH HUNDREDS OF CONSUMER COMPLAINTS FOR THE SAME PROBLEM. PEOPLE ARE AFRAID TO DRIVE THIS VEHICLE SINCE IT IS A SAFETY ISSUE THAT IT WILL JUST DIE UNEXPECTEDLY IRREGARDLESS OF WHERE YOU ARE DRIVING IT OR HOW FAST OR SLOW IT'S GOING. DIAGNOSTIC TESTS REVEAL NO ERROR CODES, PEOPLE ARE BEING TOLD TO TRY CHANGING OUT SEVERAL DIFFERENT PARTS ON THE VEHICLE, AT GREAT COST, WITH NO CONSISTENT SUCCESS AT SOLVING THIS PROBLEM. I CANNOT AFFORD TO SPEND MONEY GUESSING WHAT THE PROBLEM MAY BE, AND IT SEEMS DODGE IS WELL AWARE OF THIS PROBLEM WITH 1998-99 DODGE DURANGOS ACROSS THE COUNTRY. ALL SEEM TO THINK IT IS A MANUFACTURER DEFECT IN DESIGN OF THIS VEHICLE, AS THE PCM IS LOCATED IN A VERY HIGH HEAT LOCATION UNDER THE HOOD WHICH SEEMS TO FRY THE PCM AS WELL AS NUMEROUS OTHER PARTS IT IS RUNNING IN CONJUNCTION WITH. LINK TO SITE WITH COMPLAINTS LISTED: HTTP://WWW.CARCOMPLAINTS.COM/DODGE/DURANGO/1999/ELECTRICAL/VEHICLE_SHUTS_DOWN_WITHOUT_WARNING.SHTML. *TR
NHTSA ODI #10285950
Mileage unknown · Sep 28, 2009
Steering
I OWN A 1999 DURANGO AND A 2001 DAKOTA BOTH HAVE LOOSE INTERMEDIATE SHAFTS. THE STEERING IS VERY LOOSE IN BOTH TRUCKS. I SPOKE WITH MANY OWNERS OF THESE TYPES OF TRUCKS AND ALL HAVE THE SAME PROBLEM MAY CAUSE A SERIOUS ACCIDENT WHEN SOMEONE LOOSES STEERING GOING 55 MPH I THINK WE SHOULD MAKE THIS PROBLEM KNOWN BEFORE SOMEBODY GE…
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I OWN A 1999 DURANGO AND A 2001 DAKOTA BOTH HAVE LOOSE INTERMEDIATE SHAFTS. THE STEERING IS VERY LOOSE IN BOTH TRUCKS. I SPOKE WITH MANY OWNERS OF THESE TYPES OF TRUCKS AND ALL HAVE THE SAME PROBLEM MAY CAUSE A SERIOUS ACCIDENT WHEN SOMEONE LOOSES STEERING GOING 55 MPH I THINK WE SHOULD MAKE THIS PROBLEM KNOWN BEFORE SOMEBODY GETS IN AN ACCIDENT AND GETS SOMEONE KILLED. *TR
NHTSA ODI #10285583
Official recalls
3May 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Apr 11, 2001
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 2, 1999
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL TANK STRAP CAN SEPARATE DUE TO FATIGUE DURING OPERATION. IF THIS OCCURS, THE TANK WILL BE UNSUPPORTED, INCREASING THE RISK OF A FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE DOUBLE TOGGLE LOCK FUEL TANK STRAPS WITH SINGLE TOGGLE LOCK DESIGN. NOTE: AFFECTED VEHICLES BUILT THROUGH MAY 21, 1998, ALSO REQUIRE THE REAR BRAKE TUBE INSPECTION/REPAIR. AS A RESULT, THE FUEL TANK STRAP AND BRAKE TUBE REPAIR WILL BE PERFORMED ON THESE VHEICLES IN A SINGLE SERVICE PROCEDURE UNDER RECALL 99V-341/DAIMLERCHRYSLER #841. AFFECTED VEHICLES BUILT FROM MAY 22, 1998 THROUGH SEPTEMBER 25, 1999, ONLY REQUIRE THE FUEL TANK STRAP REPAIR, WHICH WILL BE PERFORMED UNDER RECALL 99V-342/DAIMLERCHRYSLER #842.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA03023 · Upper Ball Joint Separation
Opened Nov 19, 2003 · Closed Feb 11, 2005
Status: closed (inferred from source dates) · Suspension; Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (5)
Suspension
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Arm
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:front:control Arm:upper Ball Joint
DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE JOINT INTEGRITY CONCERNS AND HAVE SUBSTANTIALLY IMPROVED JOINT RETENTION CAPACITY (NHTSA RECALL NO. 04V-596).THOUGH DCC DOES NOT ADMIT TO A SAFETY-DEFECT IN THE SUBJECT COMPONENTS, ODI BELIEVES THAT THE FACTS IN THIS INVESTIGATION SHOW OTHERWISE.BECAUSE OF THE LOW RATES OF SEPARATION INCIDENTS IN THE REMAINING SUBJECT VEHICLES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED IN THOSE POPULATIONS AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THOSE VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
PE03032 · Front Susp. Upper Ball Joint Failure
Opened Jul 16, 2003 · Closed Nov 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:upper Arm; Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Additional source detail variants (4)
Suspension:front
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Arm
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
Suspension:front:control Arm:upper Ball Joint
IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATING FROM THE VEHICLE.SINCE OPENING THE PE, ODI HAS RECEIVED 23 ADDITIONAL COMPLAINTS RELATED TO BALL JOINT SEPARATION. DAIMLERCHRYSLER HAS IDENTIFIED A WEAROUT CONCERN IN THE SUBJECT BALL JOINTS THAT IS BELIEVED TO OCCUR AFTER WATER INTRUSION EVACUATES THE JOINT LUBRICANT.DAIMLERCHRYSLER DOES NOT BELIEVE THE CONDITION POSES AN UNREASONABLE RISK TO SAFETY BECAUSE THE SUSPENSION DESIGN IN THE SUBJECT VEHICLES SIGNIFICANTLY REDUCES THE LIKELIHOOD OF JOINT SEPARATION.OVER 99 PERCENT OF THE FAILURES ARE RELATED TO WORN BALL JOINTS (E.G., NOISE COMPLAINTS).DAIMLERCHRYSLER REVISED THE REPAIR PROCEDURE IN AUGUST 2003 TO ALLOW THE UPPER BALL JOINTS TO BE SERVICED SEPARATELY FROM THE UPPER CONTROL ARM AND REDUCE REPAIR COSTS. DAIMLERCHRYSLER CHANGED THE SUPPLIER OF THE SUBJECT BALL JOINTS FROM TRW TO NEW CASTLE MACHINING & FORGE FOR MY 2000 VEHICLES.MY 2000 DURANGO VEHICLES ACCOUNT FOR 25 OF THE 37 SEPARATION COMPLAINTS.THE UPPER BALL JOINT WAS REDESIGNED IN MY 2003.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN MY 2000-02 DURANGO VEHICLES.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
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