2011 Dodge Caravan

TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/18/15*CN UPDATED 06/09/15*JB

I HAVE BEEN SENT SEVERAL RECALL NOTICES AND HAVE CONTACTED DEALER 4 TIMES. THEY DISCONNECTED THE REAR QUARTER WINDOW BUT DID NOT HAVE PART TO REPAIR. THIS LAST TIME I CONTACTED THEY STILL DO NOT HAVE THE (GREEN LIGHT) PART REQUIRED TO CORRECT THE PROBLEM. SEEMS TO BE A PROBLEM GETTING THE PART. THEY EMAILED AN ORDER TO ME FOR THE PART BUT THEY JUST DID THAT. IT HAS BEEN MONTHS WAITING ON THIS PART AND I CANNOT RECALL THE FIRST TIME I RECEIVED THE FIRST NOTIFICATION. I WOULD REALLY LIKE TO GET THIS REPAIRED SO I CAN USE THE WINDOW. THANX *TR

TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE HESITATED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUSE NEEDED TO BE REPLACED. THE CONTACT DID NOT DISCLOSE IF THE VEHICLE WAS REPAIRED OR NOT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.

AT 7:40AM, THURSDAY 3/5/ 15 I WAS DRIVING MY VEHICLE TO GO DROP MY SON OFF AT SCHOOL THE WIPER BLADE STARTED GOING ON AND OFF BY THEMSELVES AND THEN SMOKE STARTED COMING FROM UNDERNEATH THE HORN ON THE STEERING WHEEL AND THEN THE AIRBAG DEPLOYED HITTING MY HAND AND BURNING MY LEFT HAND IT FILLED MY VAN FULL OF SMOKED WHERE WE COULDN'T SEE I ALMOST GOT INTO AN ACCIDENT I PULLED THE VEHICLE OVER ROLL THE WINDOWS DOWN CLEAR IT OUT ALL THE SMOKE THEN I DROPPED MY SON OFF AT SCHOOL DROVE THE VEHICLE TO THE CLOSEST DEALERSHIP TOOK PICTURES OF THE WIPER BLADES, THE AIRBAG DEPLOYING, THE TIME, THE TRAFFIC IN THE BACKGROUND, TO PROVE THAT I WAS NOT IN AN ACCIDENT. THE SERVICE ADVISOR AT LARRY H MILLER CHRYSLER JEEP WAS VERY RUDE TOLD ME THAT I WOULD PROBABLY END UP PAYING FOR THIS OR THAT I COULD CALL MY INSURANCE COMPANY I LEFT THE VEHICLE AT THE DEALERSHIP GOT A CALL LATER ON THIS EVENING SAYING THAT THEY WERE GOING TO CONTACT CHRYSLER SO I WENT AHEAD AND CALLED CHRYSLER MYSELF GOT INTO AN ARGUMENT WITH THEM. THEY TOLD ME THAT THEY WERE GOING TO INVESTIGATE IT AND THEY PUT THE VEHICLE ON HOLD FOR ANY REPAIRS UNTIL THE INVESTIGATION WAS DONE AND NOW IN THE MEANTIME I AM A SINGLE FATHER WITH FIVE CHILDREN I HAVE NO VEHICLE AND THEY WILL NOT OFFER ME A RENT A CAR WHEN I CALL AND LEAVE A MESSAGE FOR THE SERVICE ADVISOR OR THE SERVICE MANAGER AT THE DEALERSHIP THEY IGNORE MY PHONE CALLS AND DO NOT RETURN MY PHONE CALLS WHEN I CALL CHRYSLER THEY TELL ME THAT THEY HAVE SENT ME OVER TO THE ACCIDENT CLAIMS DEPARTMENT AND THAT THEY ARE WAITING FOR FURTHER WORD. I HEARD FROM ANOTHER DODGE CARAVAN ON HER THAT THIS COULD POSSIBLY TAKE UP TO 3 MONTHS OF ARBITRATION BEFORE I EVEN HAVE AN ANSWER AS TO WHEN OR HOW OR WHERE MY VEHICLE WILL BE REPAIRED FIXED OR REPLACED. *TR

THE ENGINE WOULD ONLY START AFTER MULTIPLE ATTEMPTS. I TOOK IT TO THE DEALER AND WAS ADVISED THAT THE TIPM WOULD NEED TO BE REPLACED. THE TIPM CONTROLS MANY OF THE SYSTEMS -INCLUDING THE STARTING SYSTEM AND OTHER SAFETY SYSTEMS. WE WERE FORTUNATE NOT TO HAVE THE ENGINE/POWER SYSTEMS FAIL WHILE THE VEHICLE WAS BEING DRIVEN. THIS IS A DESIGN/MANUFACTURING ISSUE THAT SHOULD BE RECALLED. THE VEHICLE NO LONGER STARTS. WE ARE WAITING ON THE TIPM TO BE BACKORDERED. THE PART PRICE IS $647 WITH ANOTHER $175 FOR LABOR AND $105 FOR DIAGNOSTIC AT THE DEALER. *TR

TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.