NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
54 reportsClear category filter60,000 miles · Sep 17, 2015
Electrical SystemElectronic Stability Control (esc)Fuel/propulsion System
VEHICLE STARTED EXHIBITING PROBLEMS IN 2013. IT WOULD NOT START AT RANDOM TIMES FOR NO REASON. TOWED TO DEALERSHIP WHERE THEY DIAGNOSED IT AS A BATTERY PROBLEM AND THE BATTERY WAS REPLACED. THE PROBLEM PERSISTED AND WE RECEIVED REPLACEMENT BATTERY FORM THE DEALERSHIP. THE CAR WAS IT SET WARRANTY AT THE TIME. NOW, 2015 THE I…
Read full complaint
VEHICLE STARTED EXHIBITING PROBLEMS IN 2013. IT WOULD NOT START AT RANDOM TIMES FOR NO REASON. TOWED TO DEALERSHIP WHERE THEY DIAGNOSED IT AS A BATTERY PROBLEM AND THE BATTERY WAS REPLACED. THE PROBLEM PERSISTED AND WE RECEIVED REPLACEMENT BATTERY FORM THE DEALERSHIP. THE CAR WAS IT SET WARRANTY AT THE TIME. NOW, 2015 THE ISSUES HAS AGGRAVATED. THE CAR WILL START EARLY IN THE MORNING BUT ONCE TURNED OFF WILL NOT RESTART FOR HOURS AT A TIME. ELECTRICAL IS ALL WORKING BUT CAR JUST WON'T START. BATTERY HAS BEEN CHECKED IT IS FUNCTIONAL AND WORKING. WE HAVE EXPIRED OUR WARRANTY AND DON'T HAVE THE MONEY TO REPAIR WHATEVER THE PROBLEM IS.
NHTSA ODI #10764535
Mileage unknown · Aug 25, 2015
Electrical System
IT HAS BEEN ABOUT 2 YEARS WHEN I CONTACTED THE CAR DEALER WITH THE NOTICE YOU SENT ME. ALL THEY DID WAS DISCONNECTED THE REAR WINDOWS BUT NEVER CONNECTED THEM BACK. STILL NOW THEY ARE DISCONNECTED. THE DEALER TOLD ME THAT THEY WHERE GOING TO CALL ME AS SOON AS THE PARTS CAME IN IT IS AUGUST 25, 2015 AND STILL NO ANSWER FROM THEM…
Read full complaint
IT HAS BEEN ABOUT 2 YEARS WHEN I CONTACTED THE CAR DEALER WITH THE NOTICE YOU SENT ME. ALL THEY DID WAS DISCONNECTED THE REAR WINDOWS BUT NEVER CONNECTED THEM BACK. STILL NOW THEY ARE DISCONNECTED. THE DEALER TOLD ME THAT THEY WHERE GOING TO CALL ME AS SOON AS THE PARTS CAME IN IT IS AUGUST 25, 2015 AND STILL NO ANSWER FROM THEM. THE LAST TIME I CALLED THEM WAS IN JANUARY LEFT A MESSAGES BUT GOT NO RETURN CALL. WHAT CAN I DO SINCE IT IS AUGUST AND THE REAR WINDOWS ARE STILL DISCONNECTED. I HAVE NOT BEEN ABLE TO USE THEM. THEY DO NOT WORK. I DON'T THINK THAT THEY ARE STILL WAITING FOR THE PARTS. THEY ORDERED THEM BUT NEVER INSTALLED THEM IN MY VEHICLE.
NHTSA ODI #10759203
Mileage unknown · Aug 18, 2015
Electrical System
TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED T…
Read full complaint
TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
NHTSA ODI #10749557
Mileage unknown · Aug 14, 2015
Electrical System
TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE DEALER STATED THAT THE PART NEEDED WAS NOT AVAILABLE AND DISCONNECTED THE DEFECTIVE SWITCH TO PREVENT A FIRE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO …
Read full complaint
TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE DEALER STATED THAT THE PART NEEDED WAS NOT AVAILABLE AND DISCONNECTED THE DEFECTIVE SWITCH TO PREVENT A FIRE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10748823
73,000 miles · Jul 28, 2015
Electrical SystemFuel/propulsion System
VAN WONT START. AFTER TWO WEEKS I HAVE BEEN TOLD IT WAS THE TIPM MODULE THAT IS DEFECTIVE AND A ESTIMATE OF OVER $1,200 TO REPAIR. I HAVE SEEN ALL OVER THE INTERNET THAT THIS IS A KNOW PROBLEM TO CHRYSLER. WHEN IS A RECALL GOING TO BE STARTED?
NHTSA ODI #10744250
75,235 miles · Jul 1, 2015
Electrical SystemFuel System, Gasoline
TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. THE CONTACT STATED THAT THE TOTALLY INTEGRATED POWER MODULE FAILED TO WORK. THE CONTACT MENTIONED THAT THE VEHICLE WOULD NOT START AT TIMES, LOSES POWER AND DRAINS THE BATTERY. THERE WERE NO WARNING SIGNS THAT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN…
Read full complaint
TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. THE CONTACT STATED THAT THE TOTALLY INTEGRATED POWER MODULE FAILED TO WORK. THE CONTACT MENTIONED THAT THE VEHICLE WOULD NOT START AT TIMES, LOSES POWER AND DRAINS THE BATTERY. THERE WERE NO WARNING SIGNS THAT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN. MA 10/2 THE CONSUMER STATED THE VEHICLE SHUT OFF, WHILE DRIVING DOWN THE ROAD. THE FUEL PUMP STAYED ON WHEN THE WAS TURNED OFF, CAUSING THE BATTERY TO GO DIE. UPDATED 10/08/15*JB
NHTSA ODI #10731472
45,000 miles · Jul 1, 2015
Electrical SystemFuel/propulsion System
TIPM IS DEFECTIVE, FUEL PUMP RELAY OVERHEATS RESULTING IN ENGINE STOPPING ,CAN RESULT IN LOSS OF CONTROL OF VEHICLE,THIS IS A WHEELCHAIR VAN NOT A GOOD SITUATION,CHRYSLER REPLACED PART UNDER POLICY WARRENTY ,WOULD NOT STAND BEHIND LABOR COST TO REPLACE, THIS SHOULD BE THEIR RESPONSIBILITY AS IT IS A SAFETY ISSUE
NHTSA ODI #10731465
Mileage unknown · Jun 26, 2015
Electrical System
WE RECEIVED A RECALL IN OR AROUND DECEMBER 2014 ON OUR DODGE CARAVAN (2011). I CALLED LARRY MILLER DODGE DEALERSHIP ON 2-6-2015 WAS INFORMED THAT THE PARTS ARE A MONTH TO A MONTH IN A HALF OUT TO CALL BACK IN SIX WEEKS. ON 4-14-2015 I CALL LARRY MILLER DODGE DEALERSHIP AGAIN AND WAS TOLD THEY STILL HAVE NOTHING IN TO FIX THE REC…
Read full complaint
WE RECEIVED A RECALL IN OR AROUND DECEMBER 2014 ON OUR DODGE CARAVAN (2011). I CALLED LARRY MILLER DODGE DEALERSHIP ON 2-6-2015 WAS INFORMED THAT THE PARTS ARE A MONTH TO A MONTH IN A HALF OUT TO CALL BACK IN SIX WEEKS. ON 4-14-2015 I CALL LARRY MILLER DODGE DEALERSHIP AGAIN AND WAS TOLD THEY STILL HAVE NOTHING IN TO FIX THE RECALL. SO I CALL SAME DEALERSHIP ON 5-2-2015 AND WAS TOLD THAT IT IS STILL ON BACK ORDER AND THEY HAVE NO IDEA WHEN IT WILL BE IN. THIS IS UNCALLED FOR-- IT TO BE 6 MONTHS AND NOTHING BEING DONE!
NHTSA ODI #10730502
Mileage unknown · Jun 24, 2015
Air BagsElectrical SystemEngine
2011 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO VEHICLE COMPUTER AND AIRBAG ISSUES. *SMD THE CONSUMER STATED THE VEHICLE WOULD NOT START. IT WAS DETERMINED THERE WAS A STOP ENGINE ORDER ON THE COMPUTER, WHICH WAS REMOVED BY UPDATING THE COMPUTER AT THE CONSUMERS EXPENSE. *JB UPDATED 07/20/15. *JB UPDATED 11/06/15*L…
Read full complaint
2011 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO VEHICLE COMPUTER AND AIRBAG ISSUES. *SMD THE CONSUMER STATED THE VEHICLE WOULD NOT START. IT WAS DETERMINED THERE WAS A STOP ENGINE ORDER ON THE COMPUTER, WHICH WAS REMOVED BY UPDATING THE COMPUTER AT THE CONSUMERS EXPENSE. *JB UPDATED 07/20/15. *JB UPDATED 11/06/15*LJ THE DEALER REPLACED THE BATTERY. UPDATED 11/19/15. *JB UPDATED 11/24/15.*JB THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 2/3/2016 *JS UPDATED 10/20/2017*CN
NHTSA ODI #10725013
Mileage unknown · Jun 3, 2015
Electrical System
TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. THE CONTACT RECEIVED A RECALL NOTICE IN JUNE OF 2014 FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE …
Read full complaint
TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. THE CONTACT RECEIVED A RECALL NOTICE IN JUNE OF 2014 FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10723175
NHTSA investigations
1DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
Illustration