NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
172 reports9,800 miles · Oct 11, 2015
Electrical SystemEngineFuel/propulsion System
SEPTEMBER 7, 2015, WAS ENTERING INTERSTATE, CAR CONTINUED TO ACCELERATE WITH ACCELERATOR DEPRESSED, PRESSING ON BRAKE WAS MINIMALLY FUNCTIONAL, MANAGED TO GET CAR ON OFFRAMP AND TO PARKING LOT, HOWEVER BRAKES WERE EXTREMELY HOT AND BRAKE LIGHT WAS ON. TURNED OFF THE IGNITION, AND RESTARTED CAR. ACCELERATOR WAS STILL DEPRESSED SO…
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SEPTEMBER 7, 2015, WAS ENTERING INTERSTATE, CAR CONTINUED TO ACCELERATE WITH ACCELERATOR DEPRESSED, PRESSING ON BRAKE WAS MINIMALLY FUNCTIONAL, MANAGED TO GET CAR ON OFFRAMP AND TO PARKING LOT, HOWEVER BRAKES WERE EXTREMELY HOT AND BRAKE LIGHT WAS ON. TURNED OFF THE IGNITION, AND RESTARTED CAR. ACCELERATOR WAS STILL DEPRESSED SO TURNED CAR OFF. CAME BACK AFTER TWO HOURS AND CAR FUNCTIONED NORMALLY. TOOK CAR TO DODGE SERVICE REPAIR, SHOWED A CODE P2299, BRAKE PEDAL POSITION-ACCELERATOR POSITION, AND CODE C0021 BRAKE BOOSTER PERFORMANCE. MECHANIC CLEARED CODES, STATED THAT HANDICAPPED HAND CONTROLS WERE ENGINEERED IMPROPERLY AND ALLOWED BOTH BRAKES AND ACCELERATOR TO BE USED AT SAME TIME. SERVICE MANAGER STATED THEY HAD NEVER HEARD OF A WIRELESS THROTTLE BODY CONTROL PROBLEM AND THAT I WAS THE FIRST TO COMPLAIN. LATER STATED THAT SEVERAL OTHER HAND CONTROL UNITS THEY HAD WORKED ON FUNCTIONED IMPROPERLY. IT WAS EXTREMELY EVIDENT THEY WERE COVERING A STUCK THROTTLE BODY PROBLEM THAT HAS BEEN SEEN BY A NUMBER OF NON-DODGE AUTHORIZED MECHANICS.
NHTSA ODI #10781320
Mileage unknown · Oct 6, 2015
Electrical System
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE. THE VIN WA…
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TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10780130
Mileage unknown · Sep 29, 2015
Air BagsElectrical System
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE A…
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TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10778549
Mileage unknown · Sep 28, 2015
Air BagsElectrical System
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED …
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TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10778018
72,000 miles · Sep 25, 2015
EnginePower TrainUnknown Or Other
THE CAR STARTED SHUTTING OFF IN THE MIDDLE OF AN OFF RAMP OR JUST GOING DOWN A STREET OR COMING TO A STOP. LEFT ME WITHOUT POWER STEERING OR BRAKES. VERY SCARY. I HAVE TAKEN IT INTO THE DEALER AND AT FIRST THEY SAID IT WAS A GUNKY THROTTLE, BUT PAID FOR IT, BROUGHT IT HOME AND IT DIED AGAIN THAT SAME DAY. MECHANIC TOOK IT OUT AN…
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THE CAR STARTED SHUTTING OFF IN THE MIDDLE OF AN OFF RAMP OR JUST GOING DOWN A STREET OR COMING TO A STOP. LEFT ME WITHOUT POWER STEERING OR BRAKES. VERY SCARY. I HAVE TAKEN IT INTO THE DEALER AND AT FIRST THEY SAID IT WAS A GUNKY THROTTLE, BUT PAID FOR IT, BROUGHT IT HOME AND IT DIED AGAIN THAT SAME DAY. MECHANIC TOOK IT OUT AND HE SAID HE WAS GOING 30 MILES AN HOUR AND IT DIED ON HIM AND HE ALMOST WRECKED MY CAR. NO CODES ARE SHOWING OR NO CHECK ENGINE LIGHT, SO THEY HAVE NOT BEEN ABLE TO FIGURE OUT WHAT IS GOING ON WITH IT. PLUS THE TRANSMISSION SLAMS INTO MY FRONT END IF I AM GOING NORMAL SPEED AND COME TO A STOP AT THE BOTTOM OF MY HILL AND TOLD THEM ABOUT THIS LAST YEAR AND WAS TOLD THAT WAS NORMAL FOR THAT CAR(I DON'T THINK SO). I AM AT A LOSS AND ON A FIXED INCOME. WHERE DO I GO FROM HERE?
NHTSA ODI #10777790
96,000 miles · Sep 22, 2015
Electrical SystemUnknown Or Other
THE IGNITION SWITCH WAS FINALLY REPLACED AS A RESULT OF A RECALL. SHORTLY AFTER THE REPLACEMENT WE BEGAN EXPERIENCING A SITUATION IN WHICH THE VAN WOULD NOT START. ALL WE COULD GET WAS A "CLUNK" SOUND FROM THE FRONT OF THE VEHICLE. IT HAS A BATTERY THAT IS LESS THAN A YEAR OLD AND USUALLY STARTS FINE. THE SITUATION EXISTS WHEN W…
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THE IGNITION SWITCH WAS FINALLY REPLACED AS A RESULT OF A RECALL. SHORTLY AFTER THE REPLACEMENT WE BEGAN EXPERIENCING A SITUATION IN WHICH THE VAN WOULD NOT START. ALL WE COULD GET WAS A "CLUNK" SOUND FROM THE FRONT OF THE VEHICLE. IT HAS A BATTERY THAT IS LESS THAN A YEAR OLD AND USUALLY STARTS FINE. THE SITUATION EXISTS WHEN WE TRY TO USE EITHER KEYS. SO FAR, WE HAVE BEEN LUCKY IN THAT IT STARTS FINE AFTER AFTER 8 OR MORE TRIES; THE ENGINE WILL START AND FOR SEVERAL DAYS TO A COUPLE OF WEEKS THINGS ARE FINE AND THEN THE SAME THING HAPPENS AGAIN. ALL ELECTRICAL SYSTEMS SEEM TO BE OPERATING PROPERLY EXCEPT FOR THE TIRE PRESSURE LIGHT. IT, TOO, HAS STARTED ACTING UP WITH ABOUT THE SAME FREQUENCY. THE DODGE SERVICE DEPARTMENT FEELS IT MAY BE THE BATTERY IN THE PRESSURE SENSOR VALVE. FUNNY THAT THEY BOTH STARTED ABOUT A MONTH OR TWO AFTER THE IGNITION SWITCH WAS REPLACED.
NHTSA ODI #10767416
19,000 miles · Sep 22, 2015
Air BagsCrash
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING AT 55 MPH, THE CONTACT T-BONED THE PRECEDING VEHICLE ON THE DRIVER SIDE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO THE IMPOUND LOT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE M…
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TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING AT 55 MPH, THE CONTACT T-BONED THE PRECEDING VEHICLE ON THE DRIVER SIDE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO THE IMPOUND LOT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000.
NHTSA ODI #10767384
Mileage unknown · Sep 14, 2015
Air BagsElectrical System
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWAR…
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TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10763549
120,000 miles · Aug 28, 2015
Electrical System
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE KEY WAS LOOSE IN THE IGNITION SWITCH AND THE VEHICLE WAS DIFFICULT TO START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE DEALER WAS CONTACT MULTIPLE TIMES…
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TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE KEY WAS LOOSE IN THE IGNITION SWITCH AND THE VEHICLE WAS DIFFICULT TO START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE DEALER WAS CONTACT MULTIPLE TIMES AND INFORMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
NHTSA ODI #10759925
57,800 miles · Aug 26, 2015
Electrical SystemUnknown Or Other
THERE IS A KNOWN RECALL NOW FOR 2008-2010 DODGE CARAVANS FOR THE IGNITION SWITCH OR WIN MODULE MALFUNCTIONING. MY VAN STARTED WITH NOT TURNING COMPLETELY OFF WHEN THE KEY WAS IN OFF MODE AND REMOVED FROM THE IGNITION. THE RADIO WOULD STILL BE ON AND LIGHTS ON THE DASH WITH THE KEY COMPLETELY OUT OF IGNITION. I HAD TO REMOVE THE …
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THERE IS A KNOWN RECALL NOW FOR 2008-2010 DODGE CARAVANS FOR THE IGNITION SWITCH OR WIN MODULE MALFUNCTIONING. MY VAN STARTED WITH NOT TURNING COMPLETELY OFF WHEN THE KEY WAS IN OFF MODE AND REMOVED FROM THE IGNITION. THE RADIO WOULD STILL BE ON AND LIGHTS ON THE DASH WITH THE KEY COMPLETELY OUT OF IGNITION. I HAD TO REMOVE THE BATTERY CABLE TO GET THE VAN TO TURN OFF COMPLETELY. THIS WORKED FOR A COUPLE DAYS BUT NOW IT WILL NOT START OR RUN AT ALL. THE ERROR ON THE DASH DISPLAY SAYS "BAD KEY" AND I AM UNABLE TO START OR USE MY VAN AT ALL. WHEN ASKED ABOUT RECALL THEY SAY MY VAN DOESN'T FALL INTO THE MONTHS THEY ISSUED THE RECALL FOR IN 2010? I AM GOING TO HAVE TO GET THIS FIXED BECAUSE I CANNOT USE THE VAN OTHERWISE AND TO REPLACE THE WIN MODULE IT IS GOING TO COST ME AROUND $600 (WHICH I DO NOT HAVE!). I JUST PURCHASED THE VAN ON MEMORIAL DAY WEEKEND 05/2015 SO I HAVE ONLY HAD THIS VEHICLE ROUGHLY 3 MONTHS AND IT IS ALREADY BROKEN DOWN. NOT A HAPPY CUSTOMER!
NHTSA ODI #10759456
NHTSA investigations
1DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den