NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
172 reports86,300 miles · Dec 11, 2017
Service BrakesSteering
TAKATA RECALL. I WAS TAKING MY CHILDREN TO SCHOOL AND THE STEERING AND BREAKING SYSTEM COMPLETELY LOCKED UP ON ME ALMOST CAUSING US TO CRASH INTO A TREE. I WAS ABLE TO PUSH IN THE EMERGENCY BREAK AND GET THE CAR OUT OF DRIVE. I HAD NO CONTROL OVER THE STEERING NOR THE REGULAR BREAK. THE CAR WAS IN MOTION ON A CITY STREET WHE…
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TAKATA RECALL. I WAS TAKING MY CHILDREN TO SCHOOL AND THE STEERING AND BREAKING SYSTEM COMPLETELY LOCKED UP ON ME ALMOST CAUSING US TO CRASH INTO A TREE. I WAS ABLE TO PUSH IN THE EMERGENCY BREAK AND GET THE CAR OUT OF DRIVE. I HAD NO CONTROL OVER THE STEERING NOR THE REGULAR BREAK. THE CAR WAS IN MOTION ON A CITY STREET WHEN THE INCIDENT OCCURRED.
NHTSA ODI #11053880
133,000 miles · Nov 20, 2017
Engine
VAN ENGINE SHUT OFF WHILE DRIVING AT 40MPH ON THE HIGHWAY. THIS IS NOT THE FIRST TIME THE CAN HAS SHUT OFF. THE VAN HAS SHUT OFF ON NUMEROUS OCCASIONS, MOST OF THE TIME IT IS WITHIN A FEW HUNDRED YARDS OF THE STARTING POINT. THUS TIME THE CAN WAS WARM AND JUST QUIT LEAVING MY FAMILY AND I WITHOUT POWER BAKES OUR STEERING. VAN WA…
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VAN ENGINE SHUT OFF WHILE DRIVING AT 40MPH ON THE HIGHWAY. THIS IS NOT THE FIRST TIME THE CAN HAS SHUT OFF. THE VAN HAS SHUT OFF ON NUMEROUS OCCASIONS, MOST OF THE TIME IT IS WITHIN A FEW HUNDRED YARDS OF THE STARTING POINT. THUS TIME THE CAN WAS WARM AND JUST QUIT LEAVING MY FAMILY AND I WITHOUT POWER BAKES OUR STEERING. VAN WAS SHIFTED TO NEUTRAL WHILE COASTING AT 40 MPH ON THE HIGHWAY AND RESTARTED.
NHTSA ODI #11047661
91,000 miles · May 30, 2017
Electrical System
THE KEY IS STUCK IN THE IGNITION NOTHING WORKS AND IT IS STAYING "ON" WHEN KEY IS IN IGNITION KILLING THE BATTERY EVEN THOUGH NOTHING IS NOW WORKING. THERE WAS A RECALL ON THIS FOR 2010 DODGE VAN BUT MY VIN NUMBER DIDN'T SHOW UP. I FIND IT VERY STRANGE WHEN DOING RESEARCH THAT THIS IS THE SAME EXACT PROBLEM AS THE ONES ON RECALL…
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THE KEY IS STUCK IN THE IGNITION NOTHING WORKS AND IT IS STAYING "ON" WHEN KEY IS IN IGNITION KILLING THE BATTERY EVEN THOUGH NOTHING IS NOW WORKING. THERE WAS A RECALL ON THIS FOR 2010 DODGE VAN BUT MY VIN NUMBER DIDN'T SHOW UP. I FIND IT VERY STRANGE WHEN DOING RESEARCH THAT THIS IS THE SAME EXACT PROBLEM AS THE ONES ON RECALL. MY VAN WAS PARKED IN MY DRIVEWAY RAN PERFECT ONE EVENING THE NEXT MORNING NOTHING AND KEY GOT STUCK.
NHTSA ODI #10992196
15,000 miles · Mar 3, 2017
Exterior Lighting
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING 20 MPH, THE HEADLIGHT SWITCH BEGAN TO WORK INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT THE FAILURE COULD NOT BE REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 15,000.
NHTSA ODI #10958368
Mileage unknown · Mar 1, 2017
Unknown Or OtherCrash
MY KEY JUST TURNED TO THE ACC POSTION WHILE I WAS DRIVING LOST MY POWER STEARING AND BRAKES. IT HAPPENED TWICE NOW FIRST TIME I THOUGHT IT WAS JUST A FLUKE BUT WHEN IT HAPPENED AGAIN AND A CAR HIT INTO THE BACK OFF ME I KNEW SOMETHING WASN'T RIGHT. I WAS DRIVING ABOUT 25MPH THERE IS ABOUT 85000 MILES ON THE VAN. I ONLY OWN IT FO…
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MY KEY JUST TURNED TO THE ACC POSTION WHILE I WAS DRIVING LOST MY POWER STEARING AND BRAKES. IT HAPPENED TWICE NOW FIRST TIME I THOUGHT IT WAS JUST A FLUKE BUT WHEN IT HAPPENED AGAIN AND A CAR HIT INTO THE BACK OFF ME I KNEW SOMETHING WASN'T RIGHT. I WAS DRIVING ABOUT 25MPH THERE IS ABOUT 85000 MILES ON THE VAN. I ONLY OWN IT FOR ABOUT 3 MONTHS.I GOOGLE IT TO SEE WHAT IT CAN BE TO FIND OUT THERE WAS A RECALL ON THIS SAME ISSUE FOR THAT YEAR,MAKE AND MODEL OF MY VAN. WHEN I CALLED THEY SAID MY VIN NUMBER WAS NOT INCLUDED IN THAT RECALL. SO HOW IS IT THAT FOR THE SAME YEAR SAME PROBLEM IT'S NOT COVERED. I HAVE NEVER HAD A CAR THAT KEY WOULD JUST SLIP BACK AND JUST SHUT DOWN MY CAR WHILE DRIVING. I DEFENTLY THINK THIS SHOULD BE LOOKED INTO AND IF I WAS ON A INTERSTATE WHEN IT HAPPENED I WOULD OF BEEN KILLED. I AM NOW AFRAID TO EVEN DRIVE THE CAR. NO CODES CAME ON OR NOTHING IT WAS RUNNING PERFECTLY AND THE KEY JUST WENT BACK TO THE ACC SPOT IT STARTED RIGHT BACK UP.
NHTSA ODI #10957946
88,000 miles · Feb 22, 2017
Air BagsElectrical System
ALL OF MY PROBLEMS STARTED ABOUT 30-45 DAYS AGO. I WAS DRIVIN ALONG AT 65 MPH AND LIGHTS STARTED LIGHTING UP ON MY DAS AND THEN STARTED FLICKERING. NOT LONG AFTER THAT THE DASH WOULD LIGHT UP AND THE ALL OF A SUDDEN DIE AND HAVE NO POWER AT ALL. EVERYTHING STOPPED WORKING, RADIO, CLOCK, SPPEDOMETER, ETC. SINCE THEN THE VAN HAS B…
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ALL OF MY PROBLEMS STARTED ABOUT 30-45 DAYS AGO. I WAS DRIVIN ALONG AT 65 MPH AND LIGHTS STARTED LIGHTING UP ON MY DAS AND THEN STARTED FLICKERING. NOT LONG AFTER THAT THE DASH WOULD LIGHT UP AND THE ALL OF A SUDDEN DIE AND HAVE NO POWER AT ALL. EVERYTHING STOPPED WORKING, RADIO, CLOCK, SPPEDOMETER, ETC. SINCE THEN THE VAN HAS BEEN BACK TO THE DEALERSHIP. THE FIRST DIAGNOSIS WAS A BRAKE SWITH RELAY AND THEY SAID THAT SHOULD FIX IT. WELL THE SAME PROBLEMS OCCURED A FEW MORE TIMES WITH NO COMMON DENOMINATOR AS TO WHY IT WAS NOT RUNNING. I TOOK IT BACK TO THE CHRYSLER DEALER AND THEY UNPLUGGED THE TIPM (TOTAL INTEGRATED POWER MODULE). THEY SAID THAT CLEARED ALL CODES AND A RESET FIXES THE PROBLEM SOME TIMES. I PICKED IT UP THE NEXT AND EVERYTHING WAS FOR MY TRIP TO ST. LOUIS AND BACK. I GOT IN THE VAN LATER THAT EVENING AND WHILE DRIVING DOWN THE DRIVEWAY THE ENGINE SHUT OFF AND THE VAN LOST ALL POWER. I ALMOST TOO OUT MY FENCE WHEN THIS HAPPENED. I PUT IT IN PARK AND THE KEY WOULDN'T COME OUT. AFTER A LITTLE WHILE THE KEY CAME OUT ANBD THE VAN FINALLY STARTED. I CALLED THE TOW TRUCK AND HAD IT HAULED DIRECTLY TO THE DEALER. AFTER A FEW DAYS THE DETERMINED IT WAS HE TIPM AND THE BILL WAS APP. $1000.00. I HAVE A CASE OPENED WITH CHRYSLER (CASE #: 31057897) WITH THERESA. AFTER GOOGLING THE TIPM I HAVE DISCOVERED THAT THIS IS A COMMON PROBLEM WITH CARAVANS, TOWN & COUNTRY'S, DODGE RAMS, DURANGOS AND SOME JEEP MODELS. THIS IS A VERY DANGEROUS PROBLEM AND NEEDS TO RECTIFIED BY CHRSLER.ALL OF THESE INCIDENTS HAVE OCCURED IN VARIOUS LOCATION (PAKKING LOTS, DRIVEWAY, RURAL HIGHWAYS WITH NO SHOULDER, STOP LIGHTS AND STOP SIGNS.)
NHTSA ODI #10956252
126,000 miles · Jan 18, 2017
Electrical System
WHILE DRIVING ON A STREET AND HITTING A LARGE BUMP OR DRIVING OVER BUMPY RAILROAD TRACKS THE VEHICLE WILL JUST SHUT OFF LIKE SOMEONE TURNED OFF THE IGNITION. YOU HAVE TO PUT THE CAR BACK IN PARK AND TURN THE IGNITION SWITCH ON TO START THE CAR AGAIN. THIS HAS HAPPENED SEVERAL TIMES IN THE LAST MONTH. *TR
NHTSA ODI #10946166
65,000 miles · Dec 22, 2016
Electrical SystemUnknown Or Other
UNEXPECTED SHUT DOWN WHILE DRIVING ON A HIGHWAY,TAKE FOOT OFF GAS PEDAL VEHICLE STALLS OUT,LOSE STEERING CONTROL AND BRAKES,IT WOULD HAPPEN AT LEAST 10 TIMES IN A 10 MILE STRETCH,TOOK VEHICLE TO DODGE DEALER NO CODES TO LOCATE PROBLEM ASK ABOUT IGNITION MODULE REPLACEMENT IT WAS TOLD ALREADY REPLACED,THEY ARE MASKING A HAZARD FO…
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UNEXPECTED SHUT DOWN WHILE DRIVING ON A HIGHWAY,TAKE FOOT OFF GAS PEDAL VEHICLE STALLS OUT,LOSE STEERING CONTROL AND BRAKES,IT WOULD HAPPEN AT LEAST 10 TIMES IN A 10 MILE STRETCH,TOOK VEHICLE TO DODGE DEALER NO CODES TO LOCATE PROBLEM ASK ABOUT IGNITION MODULE REPLACEMENT IT WAS TOLD ALREADY REPLACED,THEY ARE MASKING A HAZARD FOR THAT VEHICLE,PLEASE DO SOMETHING FOR THAT VEHICLE BEFORE SOME DIES OR ARE SERIOUS INJURED,THAT PROBLEM HAS HAPPEN SEVERAL TIMES IN A WEEK,TOOK VEHICLE OFF THE ROAD FOR WINTER DRIVING. *TR
NHTSA ODI #10937086
44,466 miles · Oct 24, 2016
EngineSteering
WHILE DRIVING THE VAN, THE VEHICLE CUTS OFF, STEERING BECOMES DIFFICULT AND THE TRACTION CONTROL LIGHT COMES ON. I HAVE TO RESTART THE CAR IN ORDER TO DRIVE. THIS IS VERY DANGEROUS TO HAVE A CAR TO JUST "SHUT-OFF" WHILE DRIVING. THIS HAS OCCURRED AT LEAST 5 TIMES WITHIN THE LAST WEEK. I HAVE BEEN DRIVING ON DIFFERENT CITIES STRE…
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WHILE DRIVING THE VAN, THE VEHICLE CUTS OFF, STEERING BECOMES DIFFICULT AND THE TRACTION CONTROL LIGHT COMES ON. I HAVE TO RESTART THE CAR IN ORDER TO DRIVE. THIS IS VERY DANGEROUS TO HAVE A CAR TO JUST "SHUT-OFF" WHILE DRIVING. THIS HAS OCCURRED AT LEAST 5 TIMES WITHIN THE LAST WEEK. I HAVE BEEN DRIVING ON DIFFERENT CITIES STREET AND ONCE WHILE TURNING INTO MAJOR TRAFFIC. I CONTACTED A CHRYSLER DEALERSHIP SERVICE DEPARTMENT AND WAS TOLD THIS PARTICULAR CAR WAS NOT IN A RECALL BUT THIS HAS BEEN AN ISSUE FOR DODGE CARAVANS FOR MANY YEARS FROM MY RESEARCH. *TR
NHTSA ODI #10918624
102,377 miles · Oct 19, 2016
EngineUnknown Or OtherInjury
I WAS WALKING BACK TO MY RUNNING, SET IN PARK VAN, AS I WALKED THROUGH THE FRONT OF MY VAN, AND BACK OF ANOTHER VEHICLE, I TOUCHED MY VAN HOOD, AND MY CAR WENT FORWARD BY ITSELF PINNING ME BETWEEN BOTH CARS CRUSHING MY KNEES! IT WENT UPHILL SET IN PARK WHILE RUNNING IN A DRIVEWAY.
NHTSA ODI #10917322
NHTSA investigations
1DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
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