NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
15 reportsClear category filter112,000 miles · Apr 24, 2018
Electronic Stability Control (esc)Service BrakesSteering
WHILE DRIVING ON A DRY ROAD, THE LIGHT ON THE DASH BOARD WENT ON TO INDICATE THE CAR WAS SLIDING... THE STEERING WHEEL LOCKED UP, I HAD NO BRAKES, I HAD TO GLIDE TO A STOP. THIS HAPPENED 4 TIMES IN ONE DAY. I WAS ABLE TO GLIDE TO A STOP, SHUT THE VAN OFF, RESTART IT ONLY FOR IT TO HAPPEN AGAIN. I TOOK IT TO MY MECHANIC WHO ST…
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WHILE DRIVING ON A DRY ROAD, THE LIGHT ON THE DASH BOARD WENT ON TO INDICATE THE CAR WAS SLIDING... THE STEERING WHEEL LOCKED UP, I HAD NO BRAKES, I HAD TO GLIDE TO A STOP. THIS HAPPENED 4 TIMES IN ONE DAY. I WAS ABLE TO GLIDE TO A STOP, SHUT THE VAN OFF, RESTART IT ONLY FOR IT TO HAPPEN AGAIN. I TOOK IT TO MY MECHANIC WHO STATED IT WAS A COMPUTER CHIP ISSUE AND THAT I WOULD HAVE TO GO TO A DEALER TO GET IT FIXED FOR APPROX $1,800.00. I COULD'VE SERIOUSLY INJURED AND/OR KILLED MYSELF AND THOSE AROUND ME.
NHTSA ODI #11089932
110,000 miles · Jan 26, 2018
Service Brakes
I HAVE OWNED MY DODGE CARAVAN SINCE APRIL 2016 AND HAVE NEEDED 3 EXTENSIVE BRAKE JOBS TOTALING OVER $3,000 WHICH INCLUDED NEW PADS, ROTORS AND CALIPERS. I HAVE READ ON OTHER SIGHTS I AM NOT THE ONLY ONE THAT HAS THIS PROBLEM WITH THE SAME VEHICLE. I AM ABOUT TO TAKE MY VEHICLE IN FOR THE FORTH TIME AND AM VERY FRUSTRATED WITH …
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I HAVE OWNED MY DODGE CARAVAN SINCE APRIL 2016 AND HAVE NEEDED 3 EXTENSIVE BRAKE JOBS TOTALING OVER $3,000 WHICH INCLUDED NEW PADS, ROTORS AND CALIPERS. I HAVE READ ON OTHER SIGHTS I AM NOT THE ONLY ONE THAT HAS THIS PROBLEM WITH THE SAME VEHICLE. I AM ABOUT TO TAKE MY VEHICLE IN FOR THE FORTH TIME AND AM VERY FRUSTRATED WITH THIS PROBLEM. I DRIVE MY FOUR CHILDREN AROUND IN THIS VEHICLE AND NEED IT TO BE SAFE. THAT IS WHY I ORIGINALLY BOUGHT THIS VEHICLE. NO BRAKES ARE NOT SAFE.
NHTSA ODI #11065246
86,300 miles · Dec 11, 2017
Service BrakesSteering
TAKATA RECALL. I WAS TAKING MY CHILDREN TO SCHOOL AND THE STEERING AND BREAKING SYSTEM COMPLETELY LOCKED UP ON ME ALMOST CAUSING US TO CRASH INTO A TREE. I WAS ABLE TO PUSH IN THE EMERGENCY BREAK AND GET THE CAR OUT OF DRIVE. I HAD NO CONTROL OVER THE STEERING NOR THE REGULAR BREAK. THE CAR WAS IN MOTION ON A CITY STREET WHE…
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TAKATA RECALL. I WAS TAKING MY CHILDREN TO SCHOOL AND THE STEERING AND BREAKING SYSTEM COMPLETELY LOCKED UP ON ME ALMOST CAUSING US TO CRASH INTO A TREE. I WAS ABLE TO PUSH IN THE EMERGENCY BREAK AND GET THE CAR OUT OF DRIVE. I HAD NO CONTROL OVER THE STEERING NOR THE REGULAR BREAK. THE CAR WAS IN MOTION ON A CITY STREET WHEN THE INCIDENT OCCURRED.
NHTSA ODI #11053880
18,000 miles · Aug 17, 2016
Service Brakes
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND AN ABNORMAL NOISE EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER AND AN INDEPENDENT MECHANIC MULTIPLE TIMES WHERE IT WAS DIAGNOSED THAT BOTH FRONT BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS RE…
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TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND AN ABNORMAL NOISE EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER AND AN INDEPENDENT MECHANIC MULTIPLE TIMES WHERE IT WAS DIAGNOSED THAT BOTH FRONT BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON NUMEROUS OCCASIONS AND WITHIN SHORT INTERVALS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.
NHTSA ODI #10896498
Mileage unknown · Jan 22, 2016
Electrical SystemEngineService Brakes
I HAVE RECEIVED A RECALL NOTICE 3 TIMES. I HAVE CONTACTED THE DEALER NEMOURS TIMES TRYING TO RESOLVE THE ISSUE. THEY ARE TELLING ME THAT PARTS ARE NOT AVAILABLE. ALSO I HAVE REPLACED THE BREAKS 4 TIMES THE FIRST TIME WAS AT 17,659 MILES. I ALSO HAD TO REPLACE THE UPPER COOLING LINES. I JUST NOTICED THAT THE LOWER COOLING PIPE IS…
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I HAVE RECEIVED A RECALL NOTICE 3 TIMES. I HAVE CONTACTED THE DEALER NEMOURS TIMES TRYING TO RESOLVE THE ISSUE. THEY ARE TELLING ME THAT PARTS ARE NOT AVAILABLE. ALSO I HAVE REPLACED THE BREAKS 4 TIMES THE FIRST TIME WAS AT 17,659 MILES. I ALSO HAD TO REPLACE THE UPPER COOLING LINES. I JUST NOTICED THAT THE LOWER COOLING PIPE IS RUSTING VERY BAD TO THE POINT OF FAILURE. WE HAD TROUBLE WITH THE ELECTRONICS SINCE THE PURCHASE OF THE VAN. WE PURCHASED THE VAN BRAND NEW. THE DOORS WERE LOCKING BY THERE SELF THE HEATING/COOLING CONTROLS HAD TO BE REPLACED. I WOULD LIKE TO RESOLVE THESE ISSUES.
NHTSA ODI #10821619
100,400 miles · Mar 16, 2015
Service BrakesWheels
WHILE DRIVING ONE DAY, OUT OF THE BLUE MY CAN WOULD NOT GO OVER 25 TO 30 MPH. IT WOULD SHAKE VIOLENTLY IF WE WENT FASTER. WE GOT IT TO THE MECHANIC AND THE BRAKES HAD ALMOST CAUGHT ON FIRE. IT RUINED ONE TIRE AND THE BRAKES AND CALIPERS. THE MECHANIC SAID THAT THIS SHOULD HAVE NEVER HAPPENED. IT WAS EXTREMELY DANGEROUS. I …
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WHILE DRIVING ONE DAY, OUT OF THE BLUE MY CAN WOULD NOT GO OVER 25 TO 30 MPH. IT WOULD SHAKE VIOLENTLY IF WE WENT FASTER. WE GOT IT TO THE MECHANIC AND THE BRAKES HAD ALMOST CAUGHT ON FIRE. IT RUINED ONE TIRE AND THE BRAKES AND CALIPERS. THE MECHANIC SAID THAT THIS SHOULD HAVE NEVER HAPPENED. IT WAS EXTREMELY DANGEROUS. I REPORTED IT TO DODGE. THEY SAID IT HAD NEVER HAPPENED. I WANT TO MAKE SURE THAT IT DOES GET REPORTED. I FEEL LIKE I SHOULD BE COMPENSATED FOR THIS. THEY SAID THAT THERE WAS NOTHING THEY COULD DO SINCE IT NEVER ACTUALLY CAUGHT ON FIRE. REALLY? *TR
NHTSA ODI #10694526
100,525 miles · Mar 9, 2015
Service Brakes
MY HUSBAND AND I WERE DRIVING ONE DAY, OUT OF THY BLUE, THE VAN BEGAN TO SHAKE TOWARDS THE FRONT OF THE VAN. WE COULDN'T GET THE SPEED OVER 25 MPH. WE GOT IT TO THE NEAREST MECHANIC SHOP. THEY SAID IT WAS THE CALIPERS. THEY SAID THAT IT WAS VERY CLOSE TO CATCHING ON FIRE. I HAD TO HAVE BOTH CALIPERS REPLACED AND A BRAKE JOB…
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MY HUSBAND AND I WERE DRIVING ONE DAY, OUT OF THY BLUE, THE VAN BEGAN TO SHAKE TOWARDS THE FRONT OF THE VAN. WE COULDN'T GET THE SPEED OVER 25 MPH. WE GOT IT TO THE NEAREST MECHANIC SHOP. THEY SAID IT WAS THE CALIPERS. THEY SAID THAT IT WAS VERY CLOSE TO CATCHING ON FIRE. I HAD TO HAVE BOTH CALIPERS REPLACED AND A BRAKE JOB. I ALSO HAD TO PURCHASE A NEW TIRE. I CALLED AND REPORTED IT TO DODGE/CHRYSLER. THEY SAID THAT THERE HAD NOT BEEN ANY PROBLEMS WITH OTHER VANS. IT WAS AN EXTREMELY SCARY INCIDENT TO GO THROUGH. THEY SAID THAT THEY MIGHT BE ABLE TO DO SOMETHING IF THE VAN HAD ACTUALLY CAUGHT ON FIRE. THAT'S JUST CRAZY. THIS HAS COST ME ABOUT $800.00. I JUST WANT TO MAKE SURE THAT THIS GETS REPORTED IN CASE OTHER VANS HAVE SIMILAR PROBLEMS. THE MECHANICS WERE SHOCKED AT WHAT THEY SAW. THEY SAID THAT IT SHOULD NOT HAVE DONE WHAT IT DID. *TR
NHTSA ODI #10693151
35,628 miles · Oct 15, 2013
Electrical SystemEngine And Engine CoolingPower Train
THE WIN MODULE HAS BEEN REPLACED ON FOUR DIFFERENT OCCASIONS. MY VEHICLE STALLED WITHOUT WARNING EACH TIME. IN ONE INSTANCE I WAS IN THE FAST LANE ON THE FREEWAY! I RECEIVED A RECALL NOTICE AFTER THE SECOND INCIDENT. ON SEVEN (7), OCCASIONS I HAVE HAD TO REPLACE THE BRAKES AND/OR ROTORS. THESE ARE VERY SERIOUS ISSUES. UPDATED …
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THE WIN MODULE HAS BEEN REPLACED ON FOUR DIFFERENT OCCASIONS. MY VEHICLE STALLED WITHOUT WARNING EACH TIME. IN ONE INSTANCE I WAS IN THE FAST LANE ON THE FREEWAY! I RECEIVED A RECALL NOTICE AFTER THE SECOND INCIDENT. ON SEVEN (7), OCCASIONS I HAVE HAD TO REPLACE THE BRAKES AND/OR ROTORS. THESE ARE VERY SERIOUS ISSUES. UPDATED 11/04/13 THE CONSUMER IS ALSO SEEKING REIMBURSEMENT FOR REPAIRS TO THE TRANSMISSION, AND THE ENGINE LIGHT ILLUMINATING. UPDATED 06/29/15.*JB
NHTSA ODI #10547891
33,850 miles · Jul 5, 2013
Service Brakes
TRAVELING AT 55MPH HUMMING /GROWLING NOISE FROM REAR. PULLED OVER NOISE STOPPED BOTH REAR WHEELS VERY HOT FRONTS WARM BUT COULD TOUCH DROVE CAR NOISE RETURNED 5DAYS LATER SAME ISSUE WITH HEAT. BOTH TIMES HAD BEEN TRAVELING FOR 1/2HOUR OR MORE AT SPEED.CAR WOULD ROLL FREELY NO WARNING LIGHTS. *TR
NHTSA ODI #10523320
25,000 miles · Jun 19, 2013
Service Brakes
PASSENGER REAR WHEEL BECAME EXTREMELY HOT WITH LOUD HUMMING NOISE AFTER TRAVELING AT 67 MPH FOR A FEW MINUTES. CAME TO FIND OUT THAT THE BRAKE CALIPER HAD BEEN STICKING. THE PADS AND ROTORS MUST BE REPLACED. THE DEALER KNOWS THE STICKING CALIPER IS THE PROBLEM BUT REFUSES TO TAKE RESPONSIBILITY AND REPAIR IT. I AM AFRAID I W…
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PASSENGER REAR WHEEL BECAME EXTREMELY HOT WITH LOUD HUMMING NOISE AFTER TRAVELING AT 67 MPH FOR A FEW MINUTES. CAME TO FIND OUT THAT THE BRAKE CALIPER HAD BEEN STICKING. THE PADS AND ROTORS MUST BE REPLACED. THE DEALER KNOWS THE STICKING CALIPER IS THE PROBLEM BUT REFUSES TO TAKE RESPONSIBILITY AND REPAIR IT. I AM AFRAID I WILL HAVE TO CONTINUE TO FIX MY BRAKES EVERY 25,000 MILES OR EVEN LESS. *TR
NHTSA ODI #10520622
Official recalls
2Apr 23, 2010
THE BRAUN CORPORATION IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2010 CHRYSLER TOWN & COUNTRY AND DODGE CARAVAN MOBILITY CONVERSIONS WHICH WERE ALTERED BY BRAUN BETWEEN JANUARY 21, 2009 AND MARCH 19, 2010. DURING CONVERSION, THE CHASSIS WAS RAISED AND THE FLOOR WAS LOWERED TO ACCOMMODATE WHEELCHAIR ACCESSIBILITY FEATURES. IN RAISING THE CHASSIS, THE REAR SPRING HATS COME INTO CLOSER PROXIMITY TO THE REAR TIRES. IN ROUGH OR AGGRESSIVE DRIVING SITUATIONS THE TIRES MAY INTERMITTENTLY CONTACT THE REAR SPRING HATS.
Consequence & remedy
Consequence: CONTACT BETWEEN THE TIRE SPRING HAT MAY WEAR A HOLE IN THE TIRE OVER TIME. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL IN THE EVENT OF TIRE PRESSURE LOSS INCREASING THE RISK OF A CRASH.
Remedy: BRAUN WILL NOTIFY OWNERS AND REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 4, 2010. OWNERS MAY CONTACT BRAUN TOLL-FREE AT 1-800-488-0359.
Apr 13, 2010
THE BRAUN CORPORATION IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2010 CHRYSLER TOWN & COUNTRY AND DODGE CARAVAN COMMERCIAL ENTERVANS WHICH WERE ALTERED BY BRAUN BETWEEN JANUARY 21, 2009 AND MARCH 19, 2010. DURING CONVERSION, THE CHASSIS WAS RAISED AND THE FLOOR WAS LOWERED TO ACCOMMODATE WHEELCHAIR ACCESSIBILITY FEATURES. IN RAISING THE CHASSIS, THE FUEL FILL PIPE COMES INTO CLOSER PROXIMITY TO THE LEFT REAR TIRE. IN ROUGH OR AGGRESSIVE DRIVING SITUATIONS, THE TIRE MAY INTERMITTENTLY CONTACT THE FUEL FILL PIPE.
Consequence & remedy
Consequence: CONTACT BETWEEN THE TIRE AND FUEL FILL PIPE MAY WEAR A HOLE IN ONE OR THE OTHER COMPONENTS OVER TIME. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL IN THE EVENT OF TIRE PRESSURE LOSS, OR A VEHICLE FIRE IN THE EVENT THE FUEL PIPE IS COMPROMISED.
Remedy: BRAUN WILL NOTIFY OWNERS AND REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 4, 2010. OWNERS MAY CONTACT BRAUN TOLL-FREE AT 1-800-488-0359.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
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