2010 Dodge Caravan

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE VEHICLE FAILED TO START WHEN THE KEY WAS TURNED IN THE IGNITION AND ALL THE ELECTRICAL COMPONENTS FAILED. THE VEHICLE WAS TOWED TO A DEALER WHO STATED THAT THE WIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

WHILE DRIVING ON THE HIGHWAY IN NORTH EAST FLORIDA, I DROVE INTO A VERY HEAVY THUNDERSTORM. TRIED TO TURN ON WIPERS AND NOTHING HAPPENED. I WAS TRAVELING IN THE CENTER LANE AND COULD NOT MOVE OFF THE ROAD. MY VISIBILITY WAS REDUCED TO ZERO... I COULD NOT SEE PAST THE WINDSHIELD. I WAS FORCED TO SLOW DOWN RAPIDLY CAUSING PANIC WITH TRAFFIC BEHIND ME. I HAD TO DRIVE USING MY 2 SIDE MIRRORS TO GUIDE ME AND ONLY KNOWING THAT I WAS IN BETWEEN THE 2 WHITE LANE STRIPES. I EVENTUALLY MADE IT TO THE SIDE OF THE ROAD BUT COULD NOT PROCEED UNTIL THE RAIN STOPPED. 2 WEEKS LATER, I WAS ON OFFICIAL TRAVEL AND THE EXACT SAME THING HAPPENED AGAIN, ALMOST CAUSING AN ACCIDENT. THE DEALERSHIP SERVICE SHOP CHANGED THE WIPER MOTOR COSTING $450 ON THE FIRST REPAIR. NOW THEY ARE SAYING THAT IT IS THE "TIPM, TOTALLY INTEGRATED POWER MODULE", WHICH WILL FOR THE PART ALONE COST NEARLY $1000. THE DEALERSHIP WILL NOT CREDIT THE FIRST REPAIR THAT THEY CHARGED AND GOT WRONG AND IT HAS BEEN 6 DAYS ON THIS REPAIR AND THEY STILL DO NOT HAVE THE PART NEEDED. I DID DO SOME RESEARCH AND FOUND THAT THE TIPM HAS PENDING LAWSUITS AND CONTROLS MANY ITEMS IN THE VEHICLE THAT COULD CAUSE A MAJOR SAFETY ISSUE. RECOMMEND STAYING AWAY FROM THESE VEHICLES WITH TIPM ISSUES. RECOMMEND ALSO THAT GSA GET A REFUND ON THE FIRST REPAIR. *TR

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. IN ADDITION, THE CONTACT STATED THAT ONLY THE FRONT DRIVER'S AND PASSENGER'S SIDE DOORS WERE ABLE TO BE UNLOCKED. THE VEHICLE WAS TOWED TO A DEALER BUT THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,500.

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE PARKED, THE KEY BECAME STUCK IN THE IGNITION AND THE VEHICLE FAILED TO SHIFT GEARS WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

HEADLIGHTS WOULD NOT COME ON AFTER DARK. CAR HAD TO BE TOWED. THIS HAS HAPPENED ON NUMEROUS OCCASIONS, WHERE THE HEADLIGHTS DO COME ON THEN GO OFF. VERY UNSAFE!! IT WAS RETURNED TO THE DEALER AFTER THE FIRST INCIDENT TO FIX, BUT IT HAS HAPPENED AGAIN REPEATEDLY. NOW WE HAVE TO TAKE IT BACK TO THE DEALER FOR A $700 FIX. UNSAT!! *TR

UPON STARTING THE DODGE CARAVAN SE 2010 I CLOSED BOTH POWER PASSENGER DOORS WITH MY CHILDREN IN SAFETY BELTS, UPON ENTERING THE DRIVERS SIDE MY CHILD ASKED ME TO TURN ON THE OVERHEAD LIGHTS SO THAT SHE COULD FIND SOMETHING THAT DROPPED ON THE FLOOR WITH THE DRIVERS DOOR OPENED, AND THE VEHICLE RUNNING I TURNED ON THE OVERHEAD LIGHTS ONLY TO HAVE BOTH POWER PASSENGER DOORS OPEN ON THEIR OWN. I WAS ABLE TO REPLICATE THIS ERROR A NUMBER OF TIMES UNDER SIMILAR CONDITIONS, AND AM UNABLE TO PIN POINT A CAUSE. THIS COULD BE A LARGE SAFETY DEFECT. WHAT IF THIS WAS TO HAPPEN WHILE TRAVELING AT HIGHWAY SPEEDS ? THIS ISSUE COULD CAUSE A MINOR PASSENGER TO BE EJECTED FROM THE VEHICLE. I ASK FOR A RECALL / INVESTIGATION. *TR

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THE VEHICLE HAD SEVERAL ELECTRICAL FAILURES. THE BRAKE LIGHT AND TURN SIGNAL LIGHTS BECAME INOPERABLE. THE POWER WINDOWS BEGAN TO OPERATE INDEPENDENTLY, THE HAZARD LIGHTS FAILED INTERMITTENTLY, THE RADIO FAILED TO FUNCTION WHEN ENGAGED AND THE IGNITION KEY WOULD SPORADICALLY FAIL TO EXTRACT FROM THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TURN SIGNAL BULBS AND BRAKE LIGHT BULBS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE CONTACT DID NOT HAVE THE DEALER INSPECT THE VEHICLE TO DETERMINE THE CAUSE OF THE OTHER ELECTRICAL FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 45,521 AND THE CURRENT MILEAGE WAS 48,800.

FIRST INCIDENT WAS MAY OF 2012 WHEN DRIVE AT I LOST POWER TO WINDOW WIPERS, TURN SIGNALS ,WINDOWS, DOOR LOCKS AND RADIO. I FILED A COMPLAINT WITH THE NHTSA ON 09/28/2012 NO.10490319. SINCE THEN THE DEALER REPLACED THE CONTROL MODULE WITH REPLACEMENT FIX ON 01/03/2013 PER YOUR RECALL NOTICE. THE NEW MODULE IS NOW HAVING THE SAME ISSUE AS THE OLD DESIGN. *TR

2010 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL PROBLEMS. *SMD IN AUGUST 2012, WHILE TRAVELING AT NIGHT, ALL THE OF THE DRIVING LIGHTS WENT OUT ON THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE A DIAGNOSTIC TEST REVEALED, THE HEADLAMP SWITCH NEEDED TO BE REPLACED. IN OCTOBER 2012, WHILE DRIVING AGAIN AT NIGHT, ALL OF THE LIGHTS WENT OUT. AFTER TAKING THE VEHICLE BACK TO THE DEALER IT WAS NOTED THAT AT TIMES THE LIGHTS WOULD WORK INTERMITTENTLY. THEY DETERMINED THROUGH DIAGNOSTICS TESTING IT AGAIN NEEDED A HEADLAMP SWITCH AS WELL AS AN INTEGRATED POWER MODULE. SINCE THE LIGHTS WERE OPERATIONAL AT THAT TIME, THE CONSUMER WAS INFORMED TO CONTINUE DRIVING AND THE NECESSARY PARTS WOULD BE ORDERED. THE FIRST WEEK OF NOVEMBER WHILE DRIVING, THE LIGHTS WENT OUT AGAIN. THE CONSUMER RETURNED TO THE DEALER, WHERE SHE WAS GIVEN A LOANER VEHICLE, WHICH SHE HAD FOR 10 DAYS, BECAUSE THE PARTS HAD NOT ARRIVED. ON FRIDAY OCTOBER 4, 3013, WHILE DRIVING, ALL OF THE ELECTRICAL POWER CONTROLLING THE TURN SIGNALS, AIR CONDITIONING, POWER WINDOWS, RADIO, WINDSHIELD WIPERS, ETC. STOPPED WORKING. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THEY DISCOVERED THE VEHICLE NEEDED AN IGNITION SWITCH. THE CONSUMER WAS INFORMED, IT WAS AN APPARENT PROBLEM WITH THE 2010 MODELS. THE DEALER INFORMED THE CONSUMER, THERE WAS A SHORTAGE OF PARTS, AS THE COMPANY THAT MANUFACTURED IT, HAD GONE OUT OF BUSINESS.