NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
79 reportsClear category filterMileage unknown · Jul 20, 2015
Air BagsElectrical System
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE O…
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TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10735099
80,000 miles · Jul 14, 2015
Electrical System
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE WITH NO ISSUES. ON A LATER DATE, WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE KEY FOBIKS AND WIN…
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TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE WITH NO ISSUES. ON A LATER DATE, WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE KEY FOBIKS AND WIN MODULE WERE REPAIRED AT THE OWNER'S EXPENSE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE DEALER STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES, BUT WAS UNABLE TO ADVISE THE CONTACT OF WHEN THE NECESSARY PARTS WOULD BECOME AVAILABLE. THE FAILURE MILEAGE WAS 80,000.
NHTSA ODI #10733938
Mileage unknown · Jun 9, 2015
Air BagsElectrical System
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE …
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TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10724269
Mileage unknown · Jun 9, 2015
Electrical SystemPower Train
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWA…
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TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10724246
107,100 miles · Apr 22, 2015
Electrical SystemExterior Lighting
HELLO, I OWN A 2010 DODGE CARAVAN. SUNDAY APRIL 19, 2015 I WAS DRIVING TOWARDS LAS VEGAS FROM KINGMAN, AZ AT NIGHT WHEN SUDDENLY MY HEADLIGHTS TURN OFF. KEEP IN MIND I HAVE MY 3 KIDS WITH ME, AGES 8,9 AND 10. I TURNED BACK AROUND AFTER DRIVING OVER 40 MILES, USING ONLY MY FOG LIGHTS THAT PROVIDE 40-50 FEET OF VISIBILITY. I CA…
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HELLO, I OWN A 2010 DODGE CARAVAN. SUNDAY APRIL 19, 2015 I WAS DRIVING TOWARDS LAS VEGAS FROM KINGMAN, AZ AT NIGHT WHEN SUDDENLY MY HEADLIGHTS TURN OFF. KEEP IN MIND I HAVE MY 3 KIDS WITH ME, AGES 8,9 AND 10. I TURNED BACK AROUND AFTER DRIVING OVER 40 MILES, USING ONLY MY FOG LIGHTS THAT PROVIDE 40-50 FEET OF VISIBILITY. I CAUTIOUSLY DRIVE HOME ALMOST IN THE DARK, MADE IT HOME AND GOOGLED THIS PROBLEM. LOOKS LIKE A TIPM ISSUE FROM WHAT I GATHERED. SO IN THE MORNING MY VEHICLE DOESN'T START. I CALLED MY LOCAL DODGE DEALER, THEY AREN'T AWARE OF A RECALL ON THIS AND HAS NEVER HEARD THIS BEFORE. ADDITIONALLY THEY WANT $110 TO TELL ME WHAT'S WRONG WITH MY VEHICLE. SO I HAD MY VEHICLE TOWED TO MARTIN SWANTY HYUNDAI TO DIAGNOSE THE PROBLEM FOR FREE, AND I SPENT $111 ON WHAT THEY SAID WAS A BAD POSITIVE BATTERY TERMINAL CONNECTION. WELL, GOT IT HOME, THE HEADLIGHTS WORKED AGAIN. NEXT DAY, IT'S NIGHT TIME AGAIN AND GUESS WHAT, NO HEADLIGHTS AGAIN! LOOKS LIKE IT WASN'T THE BATTERY CONNECTION, STILL HAVING THE FAMOUS TIPM M.O. THIS IS CLEARLY NOT THE FIRST VEHICLE TO HAVE THIS PROBLEM. I SEE THIS IS A CLASS ACTION LAWSUIT THAT DODGE AND CHRYSLER ARE SWEEPING UNDER THE RUG. SO NOW I HAVE A FAMILY OF 5 (SOON TO BE 6) TO SUPPORT, AND DRIVE AROUND IN MY FAMILY VEHICLE WITH NO HEADLIGHTS AND THIS IS NOT A RECALL YET WITH DODGE? AND YOU WANT ME TO SPEND OVER $1000 TO GET IT FIXED JUST TO PUT ANOTHER FAULTY PART IN MY VAN AGAIN? I HAVE MY FAMILY TO FEED, NOT $1000 TO FEED INTO MY CAR THAT'S ONLY 5 YEARS OLD AND PAID OFF. I WAS TOLD BY MY LOCAL DODGE DEALER TO CALL CHRYSLER AT 1-800-334-9200 AND SPOKE WITH A REPRESENTATIVE THAT SAID THAT THEY WILL NOT OFFER A COMPLEMENTARY DIAGNOSIS, I WOULD NEED TO PAY ANOTHER $110 TO HAVE IT LOOKED AT TO DIAGNOSE WHAT IS WRONG. I ASKED THEM IF THEY WERE FAMILIAR WITH THIS ISSUE AND THEY SAID THEY WERE NOT. *TR
NHTSA ODI #10712211
Mileage unknown · Apr 21, 2015
Electrical System
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISS…
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TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10712074
94,000 miles · Apr 1, 2015
Electrical System
MY VAN, ON AT LEAST 5 OCCASIONS HAS HAD THE RADIO CUT OUT, THE WINDOWS NOT BE ABLE TO OPEN, AND THE WORST NO WIPERS, RADIO, LIGHTS IN OR OUTSIDE, HEAT, DEFROSTER FOR THE VEHICLE DURING A DOWN POUR. GETTING OFF THE ROAD MEANT I HAD TO OPEN THE WINDOW AND STICK MY HEAD OUT IN THE RAIN ALL WHILE I TRY TO CROSS A BUSY MILWAUKEE INT…
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MY VAN, ON AT LEAST 5 OCCASIONS HAS HAD THE RADIO CUT OUT, THE WINDOWS NOT BE ABLE TO OPEN, AND THE WORST NO WIPERS, RADIO, LIGHTS IN OR OUTSIDE, HEAT, DEFROSTER FOR THE VEHICLE DURING A DOWN POUR. GETTING OFF THE ROAD MEANT I HAD TO OPEN THE WINDOW AND STICK MY HEAD OUT IN THE RAIN ALL WHILE I TRY TO CROSS A BUSY MILWAUKEE INTERSECTION AND PULL THE VEHICLE OVER, TURN OFF THE ENGINE AND THEN RESTART IT. NOTHING ELSE WILL WORK. *TR
NHTSA ODI #10703239
81,146 miles · Mar 16, 2015
Electrical System
I TOOK MY VAN TO THE DEALER BECAUSE THE WINDOWS WOULD EITHER ROLL DOWN ON THEIR OWN AND THE SWITCH ON THE DOOR WORKED SOMETIMES. I PURCHASED A BATTERY FOR MY KEY FOB BECAUSE THE DOORS WOULD NOT LOCK OR UNLOCK ALL THE TIME. THE DEALER FIXED THE RECALL SWITCH FOR THE VENT WINDOWS, AND I WAS CHARGED $4.03, $400.00, LABOR AND TO…
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I TOOK MY VAN TO THE DEALER BECAUSE THE WINDOWS WOULD EITHER ROLL DOWN ON THEIR OWN AND THE SWITCH ON THE DOOR WORKED SOMETIMES. I PURCHASED A BATTERY FOR MY KEY FOB BECAUSE THE DOORS WOULD NOT LOCK OR UNLOCK ALL THE TIME. THE DEALER FIXED THE RECALL SWITCH FOR THE VENT WINDOWS, AND I WAS CHARGED $4.03, $400.00, LABOR AND TOTAL OF $179.56 IN PARTS. THEY DID NOT OFFER A LOANER CAR WHILE MY VAN WAS BEING WORKED ON. I HAD TO PAY 82.00 FOR A RENTAL. I HAD 3 QUARTERS OF A TANK OF GAS WHEN I DROPPED IT OFF, AND WHEN I GOT THE VEHICLE BACK IT WAS A LITTLE UNDER THE 1/2 MARK AND NO ONE OFFERED TO REPLACE IT. THE DEALER DID TAKE $200.00 OFF, AND I WAS TOLD THAT THEY DID IT BECAUSE I WAS A GOOD CUSTOMER. WELL, I DON'T THINK GOOD CUSTOMERS SHOULD BE TREATED THIS WAY. THE WINDOWS AND MIRRORS DO WORK NOW, HOWEVER; THEY MUST HAVE BROKE SOMETHING ELSE BECAUSE MY SIDE DOORS WILL NOT LOCK, THEY CHANGED THE BATTERY IN THE KEY FOB AND IT STILL DOES NOT WORK. I'VE HAD PROBLEMS WHERE AS THE FRONT WINDOWS WOULD GO DOWN 1/2 WAY ON THEIR OWN. I HAVE READ WHERE THERE HAVE BEEN NUMEROUS REPORTS ABOUT THE WINDOWS GOING DOWN ON THEIR OWN AND IT WOULD SEEM TO ME THAT THIS IS WERE THE PROBLEM STEMMED FROM. THE WINDOWS GO DOWN WHENEVER THEY WANT TO AND MOISTURE GETS IN SIDE THE VEHICLE AND CAUSES THIS TYPE OF PROBLEM. I CALLED THE DEALERSHIP BACK ON 3/13/2015 AND NO ONE ANSWERED AND I COULD NOT LEAVE A MESSAGE. I CALLED BACK ON 3/15/2015 AND SPOKE WITH A VERY NICE YOUNG LADY NAMED [XXX] AND SHE SAYS THEY WOULD NOT HAVE A LOANER UNTIL THURSDAY, 3/18/2015 EVEN THOUGH THEY HAVE A RELATIONSHIP WITH THE ENTERPRISE RENT A CAR COMPANY. WHAT AM I LOOKING FOR?? I AM EXPECTING TO BE REIMBURSED FOR THE $381.55. I FEEL STRONGLY THAT THIS WAS A FACTORY ISSUE AND THE DODGE CHRYSLER JEEP DEALER SHOULD BE RESPONSIBLE FOR ALL CHARGES, INCLUDING THE MONEY SPENT ON A RENTAL CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10694730
Mileage unknown · Feb 5, 2015
Electrical System
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR AN UNKNOWN MANUFACTURER RECALL; HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTA…
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TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR AN UNKNOWN MANUFACTURER RECALL; HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10681536
Mileage unknown · Feb 3, 2015
Electrical System
TL*THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE…
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TL*THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10680905
NHTSA investigations
1DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den