NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
118 reports84,399 miles · Feb 4, 2015
Engine And Engine Cooling
THIS IS THE FIRST TIME THAT MY VAN LOST POWER WILL I WAS MOVING. THE WORST PART WAS LOSING POWER STEERING. I HAD IT HAPPEN AROUND 5 OR 6 TIMES SINCE THIS TIME. USUALLY WHEN I HIT A BUMP OR SOMETHING LIKE THAT. I HAVE SINCE GOT A RECALL ABOUT MY KEY SHUTTING OFF INADVERTENTLY, AND THAT THEY WILL REPLACE IT. I HAVE TRIED TO FIND …
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THIS IS THE FIRST TIME THAT MY VAN LOST POWER WILL I WAS MOVING. THE WORST PART WAS LOSING POWER STEERING. I HAD IT HAPPEN AROUND 5 OR 6 TIMES SINCE THIS TIME. USUALLY WHEN I HIT A BUMP OR SOMETHING LIKE THAT. I HAVE SINCE GOT A RECALL ABOUT MY KEY SHUTTING OFF INADVERTENTLY, AND THAT THEY WILL REPLACE IT. I HAVE TRIED TO FIND OUT WHEN AND THEY JUST SAY THE PART IS NOT AVAILABLE. WHAT DOSE A PERSON HAVE TO DO GET KILLED BEFORE THEY WILL DO ANYTHING. LUCKY FOR ME IT HAS BEEN AT LOW SPEEDS WHEN IT HAPPENED. IS THERE ANY ACTION I CAN TAKE TO GET THIS RESOLVED?? I'VE DONE WHAT THEY ADVISED TO DO BUT IT HAPPENED ONE TIME SINCE. THANKS! *TR
NHTSA ODI #10681282
79,000 miles · Feb 3, 2015
Electrical System
TL*THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE VEHICLE TURNED OFF WITHOUT WARNING AND FAILED TO TURN BACK ON FOR 2 HOURS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT ONLY THE 2010 MODEL YEAR WERE BEING REPAIRED AT THIS TIME. THE CONTACT RECEIVED A NO…
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TL*THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE VEHICLE TURNED OFF WITHOUT WARNING AND FAILED TO TURN BACK ON FOR 2 HOURS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT ONLY THE 2010 MODEL YEAR WERE BEING REPAIRED AT THIS TIME. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM) IN AUGUST OF 2014. THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT FOR THE RECALL REPAIRS. THE FAILURE MILEAGE WAS 79,000.
NHTSA ODI #10680817
Mileage unknown · Feb 2, 2015
Air BagsElectrical System
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWA…
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TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/24/15*LJ UPDATED 06/19/2015 *JS
NHTSA ODI #10680511
100,000 miles · Jan 18, 2015
Electrical SystemEngineVehicle Speed Control
ON SEVERAL OCCASIONS THE VAN HAS SHUT OFF WHEN DRIVING. I HAVE TO GO TO THE SIDE OF THE ROAD TO A COMPLETE STOP AND THEN RESTART THE VAN. I HAVE HAD IT IN TO SEVERAL MECHANICS TO TRY TO FIND OUT WHAT THE ISSUE IS AND HAVE BEEN TOLD TO BRING IT IN WHEN IT HAPPENS AGAIN, WHICH ALWAYS SEEMS TO BE WHEN I AM ON THE HIGHWAY OR AFTER…
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ON SEVERAL OCCASIONS THE VAN HAS SHUT OFF WHEN DRIVING. I HAVE TO GO TO THE SIDE OF THE ROAD TO A COMPLETE STOP AND THEN RESTART THE VAN. I HAVE HAD IT IN TO SEVERAL MECHANICS TO TRY TO FIND OUT WHAT THE ISSUE IS AND HAVE BEEN TOLD TO BRING IT IN WHEN IT HAPPENS AGAIN, WHICH ALWAYS SEEMS TO BE WHEN I AM ON THE HIGHWAY OR AFTER HOURS. I RECEIVED A RECALL NOTICE FOR THIS ISSUE (L25/NHTSA 14V-373) AND HAVE CALLED THE DEALER SEVERAL TIMES AND WAS TOLD THE PART WAS NOT AVAILABLE AND THEY WOULD CALL ME AS SOON AS IT BECAME AVAILABLE. THE LAST TIME I CALLED I WAS TOLD THEY NO LONGER ARE MAKING THE PART OF THIS YEAR VEHICLE. MY QUESTION IS, THAT IF I HAVE AN ACCIDENT AND AM INJURED OR KILLED BECAUSE THIS ISSUE HAS BEEN UNRESOLVED WHO SHOULD I LET MY FAMILY KNOW TO CONTACT, FOR DAMAGES? I DON'T FEEL WE SHOULD BE FORCED TO BUY A DIFFERENT VEHICLE JUST BECAUSE THE CORPORATION HAS FAILED TO MAKE SURE THIS VEHICLE IS SAFE. PLEASE ADVISE. *TR
NHTSA ODI #10676328
98,000 miles · Jan 12, 2015
Electrical SystemService BrakesSteering
I HAVE FILED 2 COMPLAINTS REGARDING RECALL L25 FOR DODGE/CHRYSLER VEHICLES. 2009 DODGE GRAND CARAVAN COMPLETELY SHUTTING DOWN WHILE DRIVING. STEERING GOES OUT, BRAKES OUT. COMPLETE POWER OUT WHILE DRIVING. THIS IS VERY DANGEROUS AND SCARY. I HAVE CHILDREN I HAVE TO TAKE TO MULTIPLE PLACES. BY THE GRACE OF GOD, THE 5 TIMES …
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I HAVE FILED 2 COMPLAINTS REGARDING RECALL L25 FOR DODGE/CHRYSLER VEHICLES. 2009 DODGE GRAND CARAVAN COMPLETELY SHUTTING DOWN WHILE DRIVING. STEERING GOES OUT, BRAKES OUT. COMPLETE POWER OUT WHILE DRIVING. THIS IS VERY DANGEROUS AND SCARY. I HAVE CHILDREN I HAVE TO TAKE TO MULTIPLE PLACES. BY THE GRACE OF GOD, THE 5 TIMES THIS HAPPENED, WE .WERE ON SLOW MOVING, NON BUSY ROADS NEAR HOME. I HAVE NOT YET EXPERIENCED THIS ON THE HIGHWAY. IT WOULD BE POTENTIALLY FATAL. I USUALLY DRIVE IN THE LANES ON THE OUTSIDE SO IF IT OCCURS, I MAY BE ABLE. TO PULL OFF TO THE SIDE. I HAVE TO TAKE THE HIGHWAY DAILY TO WORK.THERE WERE 5 OCCURRENCES, 2 IN OCTOBER 2014 AND NOW RECENTLY 3 MORES TIMES CLOSE TOGETHER, DEC.20, 23 AND JAN 11, 2015. I HAVE CONTACTED CHRYSLER CUSTOMER SERVICE 3 TIMES. I WAS ADVISED TO REMOVE KEYS OR ANYTHING HANGING FROM FOB, I HAVE AND THIS DOES NOT HELP THE ISSUE OR IS EVEN THE CAUSE. I DO NOT THINK THEY KNOW WHY THIS PROBLEM IS OCCURRING. CHRYSLER REALLY NEEDS TO SPEED UP THE RECALL PROCESS BEFORE THERE ARE FATALITIES. *TR
NHTSA ODI #10671719
150,000 miles · Jan 6, 2015
Electrical SystemCrashInjury
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED, CRASHED INTO A BRICK WALL, AND STRUCK A LIGHT POLE. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS MADE A…
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TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED, CRASHED INTO A BRICK WALL, AND STRUCK A LIGHT POLE. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
NHTSA ODI #10670391
125,000 miles · Jan 5, 2015
EngineEngine And Engine Cooling
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE EMISSION CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEA…
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TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE EMISSION CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10670281
Mileage unknown · Jan 2, 2015
Electrical System
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE…
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TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10669741
150,000 miles · Dec 29, 2014
Electrical System
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RE…
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TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
NHTSA ODI #10668820
Mileage unknown · Dec 22, 2014
Suspension
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11139000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE DELAY. THE CONTA…
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TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11139000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10667649
NHTSA investigations
1DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den