NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
118 reportsMileage unknown · May 29, 2015
Air BagsElectrical System
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWAR…
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TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10722336
60,000 miles · May 19, 2015
Engine
ENGINE SHUTS OFF DUE TO FAULTY IGNITION SWITCH
NHTSA ODI #10717272
Mileage unknown · May 15, 2015
Air BagsElectrical System
TL* THE CONTACT OWNS A 2009 DODGE CARVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V373000 (AIR BAGS) AND 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER…
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TL* THE CONTACT OWNS A 2009 DODGE CARVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V373000 (AIR BAGS) AND 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10716652
Mileage unknown · May 15, 2015
Air BagsElectrical System
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10716636
Mileage unknown · Apr 29, 2015
Air BagsElectrical System
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE A…
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TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
NHTSA ODI #10713655
76,500 miles · Apr 25, 2015
TiresWheels
GOOD EVENING, I WOULD LIKE TO ACTUALLY PUT IN A CLAIM MAYBE JUST LIKE THE REST. A MONTH AGO I WAS DRIVING ON A HIGHWAY AND WHEN I GOT OFF AT MY EXIT THANK GOD THE TIRE WAS COMPLETELY FLAT WHEN I CALLED ROADSIDE ASSISTANCE THEY SAID MY TIRE DID NOT HAVE NO HOLE AND WHEN HE LOOKED IT WAS THE TIRE STEM THAT WAS BROKEN THIS IS THE …
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GOOD EVENING, I WOULD LIKE TO ACTUALLY PUT IN A CLAIM MAYBE JUST LIKE THE REST. A MONTH AGO I WAS DRIVING ON A HIGHWAY AND WHEN I GOT OFF AT MY EXIT THANK GOD THE TIRE WAS COMPLETELY FLAT WHEN I CALLED ROADSIDE ASSISTANCE THEY SAID MY TIRE DID NOT HAVE NO HOLE AND WHEN HE LOOKED IT WAS THE TIRE STEM THAT WAS BROKEN THIS IS THE THIRD TIME THAT THIS HAPPEN TO MY TIRE STEMS AND ALL THREE TIMES I WAS DRIVING ON THE EXPRESSWAY. I WOULD APPRECIATE IF THERE WOULD BE A CLAIM OPEN FOR FAULTY TIRE STEMS WITH DODGE GRAND CARAVANS MY YEAR IS A 2009. I AM PLANNING ON CONTACTING A LAWYER I HAVE THREE KIDS AND I THANK GOD THAT MY CHILDREN WERE NOT IN THE CAR WITH ME. THIS HAS TO BE TAKEN SERIOUS SOMEONE COULD REALLY LOSE THEIR LIFE OVER THESE FAULTY TIRE STEMS. IN THE PAST TWO YEARS MY TIRE STEM BREAKS UP AND MY TIRE GOES COMPLETELY FLAT. PLEASE I AM BEGGING YOU TO BE HAVE A SURVEY ABOUT THESE TIRE STEMS. *TR
NHTSA ODI #10712883
100,000 miles · Apr 25, 2015
Electrical System
I HAVE PUT IN 3 COMPLAINTS SINCE OCTOBER AND HAVE SENT A COMPLAINT TO CHRYSLER. MY VAN HAS SHUT DOWN COMPLETELY 15 TIMES SINCE OCTOBER. THE ISSUES WITH THIS VAN ACTUALLY STARTED IN THE SUMMER OF 2012, WHEN WE WERE STRANDED BECAUSE THE VEHICLE WOULD NOT START. I HAD EVERYTHING CHECKED OUT, BATTERY REPLACED. NO ONE COULD FIND…
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I HAVE PUT IN 3 COMPLAINTS SINCE OCTOBER AND HAVE SENT A COMPLAINT TO CHRYSLER. MY VAN HAS SHUT DOWN COMPLETELY 15 TIMES SINCE OCTOBER. THE ISSUES WITH THIS VAN ACTUALLY STARTED IN THE SUMMER OF 2012, WHEN WE WERE STRANDED BECAUSE THE VEHICLE WOULD NOT START. I HAD EVERYTHING CHECKED OUT, BATTERY REPLACED. NO ONE COULD FIND ANYTHING WRONG, YET AT TIMES, IT WOULD NOT START RIGHT AWAY. NOW THE VAN JUST TURNS OFF WHILE DRIVING. THIS IS A MAJOR SAFETY ISSUE FOR ME AND MY FAMILY, YET CHRYSLER OUT ME TO A HIGHER PRIORITY AND STILL HAS NOT CALLED ME IN TO FIX THE DEFECT. WHILE THIS VAN HAS OTHER ISSUES AS WELL, THIS IS THE MOST IMPORTANT THING THAT NEEDS TO BE ADDRESSED BY CHRYSLER. CAN ANYONE HELP ME GET THIS TAKING CARE OF? I SUGGESTED THEY GIVE ME A RENTAL UNTIL THIS IS RESOLVED. THAT WAS NOT EVEN CONSIDERED. I ASKED IF IT WAS THEN OK WITH THEIR ORGANIZATION IF AN ENTIRE FAMILY IS INJURED OR EVEN KILLED IN AN ACCIDENT BECAUSE OF THIS DEFECT. ONLY, ONE RESPONSE STATING WE WERE PRIORITY, BUT NEVER CALLED YET. *TR
NHTSA ODI #10712810
85,000 miles · Apr 7, 2015
EngineSteering
I 'VE HAD MULTIPLE TIMES THAT THIS HAS HAPPEN MOSTLY AT SLOW SPEEDS. I WOULD BE GOING ALONG AND HIT A HOLE OR BUMP OF SOME SORT AND I WOULD LOSE THE POWER STEERING, THUS THE ENGINE WOULD BE DEAD! LUCKY IT WAS ALWAYS AT LOW SPEED, HATE TO KNOW WHAT WOULD HAPPEN AT A FASTER SPEED. ANYWAY I GOT A RECALL NOTICE ABOUT THAT SAME TIME,…
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I 'VE HAD MULTIPLE TIMES THAT THIS HAS HAPPEN MOSTLY AT SLOW SPEEDS. I WOULD BE GOING ALONG AND HIT A HOLE OR BUMP OF SOME SORT AND I WOULD LOSE THE POWER STEERING, THUS THE ENGINE WOULD BE DEAD! LUCKY IT WAS ALWAYS AT LOW SPEED, HATE TO KNOW WHAT WOULD HAPPEN AT A FASTER SPEED. ANYWAY I GOT A RECALL NOTICE ABOUT THAT SAME TIME, AND HAVE BEEN IN 3 TIMES TO GET IT FIXED BUT TO NO AVAIL. I WAS IN JUST APRIL 2, 2015 AND THE DEALER CHECKED WHO KNOWS WHAT, BUT THEY TOLD ME I HAD TO CALL A 800 NUMBER AND TALK TO WHO EVER. SO I HAVE TRIED TO CALL 3 TIMES THE 1ST TIMES I WAS ON THE LINE FOR 2HRS AND 20MINS, THE SECOND TIME ALMOST 3HRS, AND THE 3RD TIME 4HRS 25MINS... ALL I GET IS "THANK YOU FOR HOLDING, YOUR CALL IS IMPORTANT TO US, WILL BE ANSWERED BY THE NEXT AVAILABLE REPRESENTATIVE" AND THAT COMES ON EVERY MINUTE WITH NO RESULTS. I WANT THE PART FIXED. WHAT ARE MY OPTIONS IF ANY??? THE DEALER TELLS ME I HAVE TO GET CHRYSLER TO OK THE FIX, BUT HOW DO YOU DO THAT IF THEY DON'T ANSWER MY CALLS?? THANKS MUCH. *TR
NHTSA ODI #10704283
178,000 miles · Mar 29, 2015
Electrical SystemElectronic Stability Control (esc)
I HAVE BEEN HAVING ISSUES WITH THE WIRELESS CONTROL MODULE FOR QUITE SOMETIME. IT CAME TO A HEAD THIS PAST TUESDAY 3/24 WHEN MY VEHICLE WOULD NOT START--HAD TO HAVE VEHICLE TOWED TWICE DUE TO ISSUES WITH CONTROL MODULE. THIS EXPERIENCE THE PAST YEAR HAS BEEN FRUSTRATING. DOORS LOCKED BY THEMSELVES WHEN THE CAR IS SHUT OFF; THERE…
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I HAVE BEEN HAVING ISSUES WITH THE WIRELESS CONTROL MODULE FOR QUITE SOMETIME. IT CAME TO A HEAD THIS PAST TUESDAY 3/24 WHEN MY VEHICLE WOULD NOT START--HAD TO HAVE VEHICLE TOWED TWICE DUE TO ISSUES WITH CONTROL MODULE. THIS EXPERIENCE THE PAST YEAR HAS BEEN FRUSTRATING. DOORS LOCKED BY THEMSELVES WHEN THE CAR IS SHUT OFF; THERE ARE TIMES WHEN THE WINDOWS WOULD COME DOWN BY THEMSELVES DUE TO ISSUES WITH CONTROL MODULE. I AM UNABLE TO USE MY KEY EVEN AFTER CHANGING THE BATTERY. *TR
NHTSA ODI #10702463
140,000 miles · Mar 23, 2015
Electrical System
TL*THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE WINDSHIELD WIPER WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE KEY IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIE…
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TL*THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE WINDSHIELD WIPER WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE KEY IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE WAS 140,000.
NHTSA ODI #10701104
Official recalls
2Apr 23, 2010
THE BRAUN CORPORATION IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2010 CHRYSLER TOWN & COUNTRY AND DODGE CARAVAN MOBILITY CONVERSIONS WHICH WERE ALTERED BY BRAUN BETWEEN JANUARY 21, 2009 AND MARCH 19, 2010. DURING CONVERSION, THE CHASSIS WAS RAISED AND THE FLOOR WAS LOWERED TO ACCOMMODATE WHEELCHAIR ACCESSIBILITY FEATURES. IN RAISING THE CHASSIS, THE REAR SPRING HATS COME INTO CLOSER PROXIMITY TO THE REAR TIRES. IN ROUGH OR AGGRESSIVE DRIVING SITUATIONS THE TIRES MAY INTERMITTENTLY CONTACT THE REAR SPRING HATS.
Consequence & remedy
Consequence: CONTACT BETWEEN THE TIRE SPRING HAT MAY WEAR A HOLE IN THE TIRE OVER TIME. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL IN THE EVENT OF TIRE PRESSURE LOSS INCREASING THE RISK OF A CRASH.
Remedy: BRAUN WILL NOTIFY OWNERS AND REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 4, 2010. OWNERS MAY CONTACT BRAUN TOLL-FREE AT 1-800-488-0359.
Apr 13, 2010
THE BRAUN CORPORATION IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2010 CHRYSLER TOWN & COUNTRY AND DODGE CARAVAN COMMERCIAL ENTERVANS WHICH WERE ALTERED BY BRAUN BETWEEN JANUARY 21, 2009 AND MARCH 19, 2010. DURING CONVERSION, THE CHASSIS WAS RAISED AND THE FLOOR WAS LOWERED TO ACCOMMODATE WHEELCHAIR ACCESSIBILITY FEATURES. IN RAISING THE CHASSIS, THE FUEL FILL PIPE COMES INTO CLOSER PROXIMITY TO THE LEFT REAR TIRE. IN ROUGH OR AGGRESSIVE DRIVING SITUATIONS, THE TIRE MAY INTERMITTENTLY CONTACT THE FUEL FILL PIPE.
Consequence & remedy
Consequence: CONTACT BETWEEN THE TIRE AND FUEL FILL PIPE MAY WEAR A HOLE IN ONE OR THE OTHER COMPONENTS OVER TIME. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL IN THE EVENT OF TIRE PRESSURE LOSS, OR A VEHICLE FIRE IN THE EVENT THE FUEL PIPE IS COMPROMISED.
Remedy: BRAUN WILL NOTIFY OWNERS AND REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 4, 2010. OWNERS MAY CONTACT BRAUN TOLL-FREE AT 1-800-488-0359.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den