NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
72 reportsClear category filter85,000 miles · Sep 30, 2014
Electrical System
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT THE KEY WOULD REMAIN STUCK IN THE IGNITION AND PREVENT THE VEHICLE FROM SHUTTING OFF. AS A RESULT, THE KEY WAS UNABLE TO BE RELEASED AND THE ENGINE BATTERY DRAINED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE DEALER STATED THAT THE IGNITION NEEDED TO BE REPLA…
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TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT THE KEY WOULD REMAIN STUCK IN THE IGNITION AND PREVENT THE VEHICLE FROM SHUTTING OFF. AS A RESULT, THE KEY WAS UNABLE TO BE RELEASED AND THE ENGINE BATTERY DRAINED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE DEALER STATED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
NHTSA ODI #10640101
Mileage unknown · Sep 23, 2014
Electrical System
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE WINDSHIELD WIPERS ACTIVATED, AND THE HEADLIGHTS AND INSTRUMENT PANEL ILLUMINATED AFTER THE VEHICLE STALLED. THE CONTACT HAD TO DISCONNECT THE TERMINAL BATTERY TO GET THE VEHICLE TO …
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TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE WINDSHIELD WIPERS ACTIVATED, AND THE HEADLIGHTS AND INSTRUMENT PANEL ILLUMINATED AFTER THE VEHICLE STALLED. THE CONTACT HAD TO DISCONNECT THE TERMINAL BATTERY TO GET THE VEHICLE TO START. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNAVAILABLE.
NHTSA ODI #10638520
52,809 miles · Sep 16, 2014
Electrical System
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 30 MPH, THE KEY FOB STRUCK THE IGNITION KEY AND TURNED OFF THE VEHICLE. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V272000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,809.
NHTSA ODI #10633528
75,000 miles · Aug 5, 2014
Electrical SystemService BrakesSteering
AS I WAS DRIVING, MY CAR WOULD JUST DIE AND EVERYTHING WOULD SHUT DOWN AND LOCK UP. I THOUGHT I HAD RUN OUT OF GAS. IT WOULD START BACK UP. IT STARTED DOING THIS ALOT. I WAS ON HIGHWAY WITH A CAR BEHIND ME AND A SEMI TRUCK GOING 65-70 AN HOUR AND MY VAN SHUT DOWN AND EVERYTHING LOCKED UP. VERY SCARY BECAUSE I BARELY MADE IT…
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AS I WAS DRIVING, MY CAR WOULD JUST DIE AND EVERYTHING WOULD SHUT DOWN AND LOCK UP. I THOUGHT I HAD RUN OUT OF GAS. IT WOULD START BACK UP. IT STARTED DOING THIS ALOT. I WAS ON HIGHWAY WITH A CAR BEHIND ME AND A SEMI TRUCK GOING 65-70 AN HOUR AND MY VAN SHUT DOWN AND EVERYTHING LOCKED UP. VERY SCARY BECAUSE I BARELY MADE IT TO THE SIDE OF THE ROAD WITHOUT BEING HIT. VERY CLOSE TO BEING A SERIOUS THREE CAR WRECK. TOOK VAN IT AND THEY SAID IT WAS THE KEY AND EXTENSION SWITCH PIECE. COST ME $610.66. I DID NOT HAVE ANY MORE PROBLEM WITH IT UNTIL ABOUT 3 MONTHS AGO AND IT STARTED DOING IT AGAIN( TURNING OFF WHILE I WAS DRIVING) I TOOK IT IN AGAIN AND THEY SAID IT WAS THE KEY AGAIN. THEY TOLD ME TO TAKE KEY RING OFF OF MY KEY AND NOT HAVE ANYTHING ON IT. TRY THAT AND SEE IF THAT WORKS. IF NOT I WOULD HAVE TO REPLACE IT AGAIN. TRIED IT AND IT WORKED BUT STILL SHUTS DOWN EVERY ONCE IN A WHILE. CAN NOT AFFORD TO HAVE IT REPLACED AGAIN FOR $610.66. OBVIOUSLY THERE IS A DEFECT WITH THIS KEY IN MY DODGE CARAVAN SINCE IT HAS BEEN REPLACE AND DOING IT AGAIN. I FEEL THAT THERE NEEDS TO BE A RECALL WITH DODGE CARAVANS AND IF SO I NEED TO BE REFUNDED MY MONEY. MY AUNT SENT ME AN ARTICLE OUT OF THE STAR BUSINESS SECTION ON RECALLS AND IT MENTIONED DODGE CARAVANS BEING LOOKED INTO. WELL, I AM ONE THAT HAS EXPERIENCED THIS AND AM STILL EXPERIENCING THIS AFTER KEY AND SYSTEM HAVE BEEN REPLACED!! *TR
NHTSA ODI #10619010
500 miles · Jun 19, 2014
Electrical SystemEngine
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED WHILE DRIVING OVER A BUMP, THE ENGINE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT THE PROBLEM RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE BUT STATED THAT THE EVAPORATOR SYSTEM INTEGRITY M…
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TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED WHILE DRIVING OVER A BUMP, THE ENGINE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT THE PROBLEM RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE BUT STATED THAT THE EVAPORATOR SYSTEM INTEGRITY MONITOR SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 500.
NHTSA ODI #10604509
89,255 miles · May 29, 2014
Electrical System
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE REAR DRIVER'S SIDE SLIDING DOOR OPENED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE RECURRED WHEN MAKING A TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LEFT SLIDING DOOR WIRING AND THE HARNES…
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TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE REAR DRIVER'S SIDE SLIDING DOOR OPENED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE RECURRED WHEN MAKING A TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LEFT SLIDING DOOR WIRING AND THE HARNESS NEEDED TO BE REPLACED. IN ADDITION, THE MODULES WERE UPDATED AND THE FAULT CODES WERE CLEARED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,255. UPDATED 09/02/14*LJ THE VEHICLE WAS REPAIRED UPDATED 09/11/2014 *JS
NHTSA ODI #10594896
85,000 miles · Mar 13, 2014
Electrical System
ENGINE WOULDN'T START, KEY KEPT COMING UP BAD KEY, TRIED TO GET NEW KEY AND THEY SAID IT'S THE WIN MODULE. I HAVE HEARD OF MANY OTHER WIN MODULES GOING BAD IN THE SAME VAN. WONDERING WHY THIS HASN'T BEEN RECALLED WHEN THE 2010 VANS WIN MODULES HAVE BEEN REPLACED. *TR
NHTSA ODI #10569014
72,000 miles · Oct 28, 2013
Electrical SystemVisibility/wiper
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN ALL OF THE WARNING LAMPS ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION, THE WINDSHIELD WIPERS AND WASHER FLUID MOTOR INDEPENDENTLY ACTIVATED SIMULTANEOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION BUT WAS NOT R…
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TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN ALL OF THE WARNING LAMPS ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION, THE WINDSHIELD WIPERS AND WASHER FLUID MOTOR INDEPENDENTLY ACTIVATED SIMULTANEOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 72000.
NHTSA ODI #10549751
91,000 miles · Oct 15, 2013
Electrical System
TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS NEITHER DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 91,000. UPDATED 11/12/13*CN
NHTSA ODI #10548016
73,000 miles · Sep 3, 2013
Electrical System
SEVERAL OCCASIONS PRIOR TO THIS, RADIO WOULD NOT COME ON,AND THEN SUDDENLY START WORKING, SEVERAL TIMES IN THE PAST 6 MONTHS, THE CAR WOULD NOT START RIGHT AWAY. AFTER WAITING AND SEVERAL ATTEMPTS IT WOULD THEN START. MECHANIC CHECKED AND COULD NOT SEE ANYTHING WRONG WITH BATTERY,ALTERNATOR OR STARTER. TRAVELED TO FLORIDA AN…
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SEVERAL OCCASIONS PRIOR TO THIS, RADIO WOULD NOT COME ON,AND THEN SUDDENLY START WORKING, SEVERAL TIMES IN THE PAST 6 MONTHS, THE CAR WOULD NOT START RIGHT AWAY. AFTER WAITING AND SEVERAL ATTEMPTS IT WOULD THEN START. MECHANIC CHECKED AND COULD NOT SEE ANYTHING WRONG WITH BATTERY,ALTERNATOR OR STARTER. TRAVELED TO FLORIDA AND THE ENGINE LIGHT CAME ON, ALL SYSTEMS WORKING, BUT LIGHT STAYED ON. WENT TO A SERVICE STATION,BUT THE LIGHT JUST WENT OUT,SO WE DIDN'T WORRY. NOW, IN THE PARKING LOT OF MY SONS BASEBALL, ALL THE ELECTRICAL SYSTEMS STOPPED WORKING, THE VEHICLE JUST SHUT OFF, I COULD NOT GET IT TO START, IT FINALLY STARTED AND I DROVE IT TO AUTOZONE AND THE SYSTEMS CHECK SHOWED AGAIN BATTERY, ALTERNATOR AND STARTER ARE FINE. IT DID START UP TODAY AFTER SITTING FOR A DAY AND NOW THE DOORS AND TAILGATE ARE NOT OPERATING. I AM FRUSTRATED AND NERVOUS TO DRIVE THIS VAN. IT IS ONLY 4 YEARS OLD AND I HAVE READ ALL THE ISSUES AND COMPLAINTS AND THIS IS A MAJOR SAFETY ISSUE. IF THE ELECTRICAL SYSTEM SHUTS DOWN WHILE DRIVING, WE COULD GET IN A FATAL ACCIDENT. I TRAVEL A LOT WITH THE CHILDREN AND I HAVE GREAT CONCERNS NOW ABOUT THE SAFETY OF THIS VAN. I READ ABOUT THE L25 RECALL ON THE WIN MODULE FOR THE 2010 CARAVANS. I BELIEVE THIS IS THE DEFECT IN MY 2009. THIS IS MANUFACTURER ISSUE AND SHOULD BE COVERED FOR REPAIR. *JB
NHTSA ODI #10538517
Official recalls
2Apr 23, 2010
THE BRAUN CORPORATION IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2010 CHRYSLER TOWN & COUNTRY AND DODGE CARAVAN MOBILITY CONVERSIONS WHICH WERE ALTERED BY BRAUN BETWEEN JANUARY 21, 2009 AND MARCH 19, 2010. DURING CONVERSION, THE CHASSIS WAS RAISED AND THE FLOOR WAS LOWERED TO ACCOMMODATE WHEELCHAIR ACCESSIBILITY FEATURES. IN RAISING THE CHASSIS, THE REAR SPRING HATS COME INTO CLOSER PROXIMITY TO THE REAR TIRES. IN ROUGH OR AGGRESSIVE DRIVING SITUATIONS THE TIRES MAY INTERMITTENTLY CONTACT THE REAR SPRING HATS.
Consequence & remedy
Consequence: CONTACT BETWEEN THE TIRE SPRING HAT MAY WEAR A HOLE IN THE TIRE OVER TIME. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL IN THE EVENT OF TIRE PRESSURE LOSS INCREASING THE RISK OF A CRASH.
Remedy: BRAUN WILL NOTIFY OWNERS AND REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 4, 2010. OWNERS MAY CONTACT BRAUN TOLL-FREE AT 1-800-488-0359.
Apr 13, 2010
THE BRAUN CORPORATION IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2010 CHRYSLER TOWN & COUNTRY AND DODGE CARAVAN COMMERCIAL ENTERVANS WHICH WERE ALTERED BY BRAUN BETWEEN JANUARY 21, 2009 AND MARCH 19, 2010. DURING CONVERSION, THE CHASSIS WAS RAISED AND THE FLOOR WAS LOWERED TO ACCOMMODATE WHEELCHAIR ACCESSIBILITY FEATURES. IN RAISING THE CHASSIS, THE FUEL FILL PIPE COMES INTO CLOSER PROXIMITY TO THE LEFT REAR TIRE. IN ROUGH OR AGGRESSIVE DRIVING SITUATIONS, THE TIRE MAY INTERMITTENTLY CONTACT THE FUEL FILL PIPE.
Consequence & remedy
Consequence: CONTACT BETWEEN THE TIRE AND FUEL FILL PIPE MAY WEAR A HOLE IN ONE OR THE OTHER COMPONENTS OVER TIME. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL IN THE EVENT OF TIRE PRESSURE LOSS, OR A VEHICLE FIRE IN THE EVENT THE FUEL PIPE IS COMPROMISED.
Remedy: BRAUN WILL NOTIFY OWNERS AND REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 4, 2010. OWNERS MAY CONTACT BRAUN TOLL-FREE AT 1-800-488-0359.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
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