NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
302 reports33,000 miles · Dec 14, 2011
Electrical System
WHEN I TRIED TO UNLOCK IT THE HORN HONKED BUT IT DID UNLOCK AND WHEN I TURNED THE KEY IT STARTED BUT THE HORN HONKED AGAIN. I COULDN'T GET THE HEATER OR RADIO TO WORK. I PUT IT INTO REVERSE IT HONKED AND KEPTED HONKING. I TURNED IT OFF AND THOUGHT THAT WOULD CLEAR EVERYTHING. THEN I COULDN'T GET IT STARTED. WE WENT BACK INTO THE…
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WHEN I TRIED TO UNLOCK IT THE HORN HONKED BUT IT DID UNLOCK AND WHEN I TURNED THE KEY IT STARTED BUT THE HORN HONKED AGAIN. I COULDN'T GET THE HEATER OR RADIO TO WORK. I PUT IT INTO REVERSE IT HONKED AND KEPTED HONKING. I TURNED IT OFF AND THOUGHT THAT WOULD CLEAR EVERYTHING. THEN I COULDN'T GET IT STARTED. WE WENT BACK INTO THE STORE AND WHEN WE CAME BACK OUT I COULDN'T GET THE FROUNT DOORS TO UNLOCK. WHEN I PUSHED THE UNLOCK BUTTON IT HONKED AND THE WINDSHIELD WIPERS AND WASHER STARTED WORKING. I MANAGED TO GET BACK IN BY GETTING INTO THE BACK DOORS. I WAS TALKING TO THE TOW PERSON WHEN I TRIED TO START IT AGAIN AND IT STARTED BUT THE LIGHTS DIDN'T WORK. THE FOG LIGHTS WORKED SO I THOUGHT I MIGHT TRY TO LIMP IT HOME. I WENT A BACK WAY BUT IT WOULDN'T SHIFT OUT OF 2ND GEAR. I FINALLY STOPPED AND CALLED FOR THE TOW. THE NEXT MORNING I TOOK IT TO A MECHANIC. EVERYTHING WAS WORKING FINE. THEY LOOKED AT IT AND COULDN'T MAKE DO ANY OF THE THINGS I DISCRIBED. THE COMPUTER GUY CHECKED IT OUT AND SAID THE PART THAT NEEDED REPLACING WAS NOT AVAILABLE BECAUSE THERE HAVE BEEN SO MANY PROBLEMS WITH IT THERE IS A 2 YEAR BACKLOG MAKING THEM. DODGE KNOWS ABOUT THE PROBLEM SO IF THEY CAN'T GET THOSE PARTS OUT I THINK THEY SHOULD REPLACE THE CAR. WHY SHOULD THE BUYER BE PUT IN THE POSITION OF TRAIDING IN THE CAR WHEN WE BOUGHT IT IN GOOD FAITH AND INTENDED TO KEEP IT. *TR
NHTSA ODI #10439911
40,000 miles · Nov 29, 2011
Wheels
TL* THE CONTACT OWNS A 2008 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE EXHIBITED AN ABNORMAL HUMMING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC WHICH LOCATED THE FAILURE AT THE FRONT WHEEL BEARINGS. THE DEALER REPLACED THE WHEEL BEARINGS UNDER THE MANUFACTURER WARRANTY. THE REAR…
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TL* THE CONTACT OWNS A 2008 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE EXHIBITED AN ABNORMAL HUMMING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC WHICH LOCATED THE FAILURE AT THE FRONT WHEEL BEARINGS. THE DEALER REPLACED THE WHEEL BEARINGS UNDER THE MANUFACTURER WARRANTY. THE REAR WHEEL BEARINGS WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DENIED ASSISTANCE WITH THE REAR WHEEL BEARING REPLACEMENT. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 44,290.
NHTSA ODI #10437693
59,000 miles · Nov 28, 2011
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2008 DODGE CARAVAN. THE CONTACT STATED THAT THE FRONT PASSENGER TIRE BEGAN TO WOBBLE WHILE DRIVING APPROXIMATELY 55. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIANS STATED THAT THE BRAKES FAILED, CAUSING THE WHEEL TO REACH A TEMPERATURE OF 900 DEGREES AND WOBBLE. THE TE…
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TL* THE CONTACT OWNS A 2008 DODGE CARAVAN. THE CONTACT STATED THAT THE FRONT PASSENGER TIRE BEGAN TO WOBBLE WHILE DRIVING APPROXIMATELY 55. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIANS STATED THAT THE BRAKES FAILED, CAUSING THE WHEEL TO REACH A TEMPERATURE OF 900 DEGREES AND WOBBLE. THE TECHNICIAN STATED THAT THE FRONT ROTORS AND CALIPERS WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 59,000. UPDATED 01/05/12*LJ UPDATED 01/11/12
NHTSA ODI #10437469
82,000 miles · Nov 14, 2011
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2008 DODGE CARAVAN. THE CONTACT WAS DRIVING 50 MPH WHEN THE ANTILOCK BRAKE ACTIVATED WITHOUT WARNING, CAUSING THE VEHICLE TO BECOME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE CLOCK SPRING IN THE STEERING WHEEL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT THE ENGINEE…
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TL* THE CONTACT OWNS A 2008 DODGE CARAVAN. THE CONTACT WAS DRIVING 50 MPH WHEN THE ANTILOCK BRAKE ACTIVATED WITHOUT WARNING, CAUSING THE VEHICLE TO BECOME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE CLOCK SPRING IN THE STEERING WHEEL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT THE ENGINEERING DEPARTMENT WOULD RETURN HIS CALL AT A LATER DATE AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 82,000.
NHTSA ODI #10435553
37,000 miles · Nov 10, 2011
Service Brakes, Hydraulic
VEHICLE IS A SHUTTLE VAN. VEHICLE SUDDENLY EXPERIENCED LOSS OF BRAKE PEDAL FIRMNESS FOLLOWED BY THE BRAKE PEDAL GOING TO THE FLOOR AND NOT RAISING COMPLETELY BACK UP. ALSO EXPERIENCED SUDDEN IDLE SPEED DROP FOLLOWED BY A NEAR STALL. VEHICLE SPEED APPROXIMATELY 55MPH. FOUND VACUUM BRAKE CHECK VALVE CRACKED WITH THE PIPE EXTEN…
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VEHICLE IS A SHUTTLE VAN. VEHICLE SUDDENLY EXPERIENCED LOSS OF BRAKE PEDAL FIRMNESS FOLLOWED BY THE BRAKE PEDAL GOING TO THE FLOOR AND NOT RAISING COMPLETELY BACK UP. ALSO EXPERIENCED SUDDEN IDLE SPEED DROP FOLLOWED BY A NEAR STALL. VEHICLE SPEED APPROXIMATELY 55MPH. FOUND VACUUM BRAKE CHECK VALVE CRACKED WITH THE PIPE EXTENSION TO THE VACUUM BRAKE HOSE SNAPPED OFF. PLASTIC MATERIAL OF THE VALVE ITSELF HAD DETERIORATED, LEAVING A WHITE CHALKY RESIDUE. VALVE REPLACED AND VEHICLE RETURNED TO NORMAL OPERATION. *TR
NHTSA ODI #10435123
49,000 miles · Oct 24, 2011
Service Brakes, Hydraulic
WHILE DRIVING AT 25 MPH TOWARDS A STOP SIGN. I APPLIED THE BRAKES AND I HAD NO BRAKES. NONE, WITHOUT WARNING THE BRAKES COMPLETELY FAILED. WENT THROUGH THE STOP SIGN. FORTUNATELY THERE WERE NO VEHICLES COMING AND NO PEDESTRIANS CROSSING. HAVE DRIVEN FOR 40 YEARS AND NEVER HAD ANYTHING LIKE THIS HAPPEN. VERY VERY DANGEROUS. HAD…
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WHILE DRIVING AT 25 MPH TOWARDS A STOP SIGN. I APPLIED THE BRAKES AND I HAD NO BRAKES. NONE, WITHOUT WARNING THE BRAKES COMPLETELY FAILED. WENT THROUGH THE STOP SIGN. FORTUNATELY THERE WERE NO VEHICLES COMING AND NO PEDESTRIANS CROSSING. HAVE DRIVEN FOR 40 YEARS AND NEVER HAD ANYTHING LIKE THIS HAPPEN. VERY VERY DANGEROUS. HAD VEHICLE TAKEN TO DEALER IN SPOKANE. DO NOT KNOW WHAT THE PROBLEM IS YET. THIS IS THE FIRST YEAR OF A REDESIGNED BODY STYLE. MAYBE THIS IS JUST THE BEGINNING OF TROUBLE FOR THIS VEHICLE. *TR
NHTSA ODI #10432684
52,000 miles · Sep 15, 2011
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THE FRONT DRIVER SIDE CALIPER BRACKET CAUSED THE BRAKES TO WEAR PREMATURELY AND CAUSE AN INCREASE IN STOPPING DISTANCE AND TIME. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER ADVISED THAT THERE WAS NOTHING THEY COULD DO BECAUSE THE VEHICLE WAS OUT …
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TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THE FRONT DRIVER SIDE CALIPER BRACKET CAUSED THE BRAKES TO WEAR PREMATURELY AND CAUSE AN INCREASE IN STOPPING DISTANCE AND TIME. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER ADVISED THAT THERE WAS NOTHING THEY COULD DO BECAUSE THE VEHICLE WAS OUT OF WARRANTY. ONE YEAR PRIOR THE THE FAILURE, THE DEALER REPLACED THE ENTIRE BRAKE CALIPER BUT THE UNIT MALFUNCTIONED AGAIN. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHERE THE MECHANIC REPLACED THE CALIPER BRACKET UNIT. THE FAILURE MILEAGE WAS 52,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10425613
50,500 miles · Sep 13, 2011
Vehicle Speed Control
TL* THE CONTACT OWNS A 2008 DODGE CARAVAN. THE CONTACT WAS DRIVING 5 MPH WITH THE BRAKES APPLIED WHEN THE VEHICLE SUDDENLY ACCELERATED AND THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS. THE CONTACT WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE BY ENGAGING THE EMERGENCY BRAKE AND SHIFTING TO PARK. THE VEHICLE WAS TOWED TO THE DEALE…
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TL* THE CONTACT OWNS A 2008 DODGE CARAVAN. THE CONTACT WAS DRIVING 5 MPH WITH THE BRAKES APPLIED WHEN THE VEHICLE SUDDENLY ACCELERATED AND THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS. THE CONTACT WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE BY ENGAGING THE EMERGENCY BRAKE AND SHIFTING TO PARK. THE VEHICLE WAS TOWED TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 50,500.
NHTSA ODI #10425294
50,000 miles · Sep 8, 2011
Electrical System
VEHICLE HAS BEEN SHUTTING OFF WHILE DRIVING. ELECTRICAL SYSTEM HAS BEEN POWERING DOWN THEN REPOWERING. BRAKES HAVE BEEN REPLACED FOUR TIMES ROTORS TWICE. POWER DOOR LOCKS WORK HALF THE TIME. AIR CONDITIONING HAS PROBLEMS. POWER SLIDING DOORS ONLY OPEN BY HAND. *TR
NHTSA ODI #10424348
78,892 miles · Sep 2, 2011
Electrical SystemService Brakes, Hydraulic
VEHICLE PURCHASED IN PUERTO RICO WITH 40,000+ MILES; REPLACED A ROTOR & ALL PADS ABOUT 65,000 MILES. COULD HEAR NOISES COMING FROM BRAKE MECHANISM (NOISES WENT AWAY UPON REPLACEMENT OF BRAKES WITH OEM PARTS). AROUND 70,000 MILES THE VEHICLE STARTED LOCKING ITSELF WITHOUT WARNING, AT LEAST TWICE WITH KEYS INSIDE. IMAGINE A HOT…
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VEHICLE PURCHASED IN PUERTO RICO WITH 40,000+ MILES; REPLACED A ROTOR & ALL PADS ABOUT 65,000 MILES. COULD HEAR NOISES COMING FROM BRAKE MECHANISM (NOISES WENT AWAY UPON REPLACEMENT OF BRAKES WITH OEM PARTS). AROUND 70,000 MILES THE VEHICLE STARTED LOCKING ITSELF WITHOUT WARNING, AT LEAST TWICE WITH KEYS INSIDE. IMAGINE A HOT DAY AND A CHILD IN A RESTRAINT SEAT AND THE CAR LOCKED. I DID NOTICE THAT ABOUT THE SAME TIME, THE POWER LOCK SWITCH ON THE DRIVERS SIDE BECAME INOPERABLE. NOW AT 78,892 THE WHOLE ELECTRICAL INSTRUMENT PANEL WENT ON THE BLINK (BLANK), EXCEPT FOR THE DIGITAL MILEAGE INDICATOR & 'GATE AJAR' . I STOPPED FOR GROCERIES & WHEN I WENT TO CRANK THE STARTER SOLENOID, NOTHING HAPPENS. HAD TO TOW HOME & AM TOLD THAT LOCAL DEALERS ARE CHARGING $1,000 TO REPROGRAM THE COMPUTER.... NO WONDER LESS & LESS PEOPLE ARE BUYING AMERICAN BRAND CARS. ANY SUGGESTIONS? I DO APPRECIATE THE NHTSA EFFORTS. THANKYOU! *TR
NHTSA ODI #10423111
NHTSA investigations
1DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den