2008 Dodge Caravan

2008 DODGE GRAND CARAVAN WITH MILEAGE AT 25,000 THE BRAKES AND ROTORS HAD TO BE REPLACED ON BOTH FRONT AND BACK AT A COST OF $815.00. NOT INCLUDED IN WARRANTY EVEN THOUGH VEHICLE PURCHASED NEW IN FEBRUARY, 2009. RIGHT REAR WHEEL BECAME VERY HOT AND SMOKING. THERE WAS A TERRIBLE SMELL LIKE METAL ON METAL AND WHEN WE PUT WATER ON IT - IT SIZZLED. WE STILL HAD 80MILES UNTIL HOME AND NO GARAGE OPENED ON SAT. EVENING. *TR

YEAR AND HALF AGO WE RECEIVED A RECALL LETTER FROM DODGE CONCERNING OUR 2008 DODGE CARAVAN, REFERENCE TO THE FRONT BRAKE PADS. ITS SEEMS THE BRAKE PADS WERE DEFECTIVE DUE TO EARLY WEAR OUT. THE RECALL PADS WERE REPLACE BY SCOTT EVANS DODGE ACCORDING TO SERVICE MANAGER WITH A PAD THAT MORE METAL IN THE COMPOSITION OF THE PAD. NOW A YEAR AND FEW MONTHS LATER , I TOOK MY CAR IN FOR FRONT END REALIGNMENT AND SCOTT EVANS IS SAYING THE BRAKE PADS THAT REPLACED THE RECALL PADS ARE NOW SHOWING EARLY WEAR OUT AND SHOULD BE REPLACED!!!!!! HOW IS THIS POSSIBLE, MY CAR ONLY HAS 31687 MILES ON IT AND NOW BRAKES PADS ARE BEING REPLACED TWICE. MY CONCERN IS THE PADS THEY PUT ON TO REPLACE THE RECALL PADS WERE ALSO DEFECTIVE DUE TO EARLY WEAR OUT ALSO. BEING THIS DEAL WITH VEHICLE BRAKE PLEASE INVESTIGATE AND FOUND IF DODGE IS REPLACING RECALL PADS AND POSSIBLE DEFECTIVE PADS DUE TO EARLY WEAR OUT ALSO. MY WIFE AND ARE IN OUR LATE 50'S AND DO NOT TRAVEL ALOT NOR ARE OUR DRIVING HABITS OUR OF THE NORM. THE MILES ON THE CAR REFLECT THIS. PLEASE INVESTIGATE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL*THE CONTACT OWNS A 2008 DODGE CARAVAN. THE CONTACT STATED THAT WHEN HE ATTEMPTED TO STOP THE VEHICLE, BOTH THE FRONT AND REAR BRAKES MADE A LOUD NOISE. THERE WAS ALSO A SMELL AND SMOKE COMING FROM THE BRAKING SYSTEM. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED TWICE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 10,000. THE CURRENT MILEAGE WAS 30,240.

BOTH FRONT AND REAR BRAKES OF THE VEHICLE HAVE WORN OUT PRIOR TO 30,000 MILES. THE FRONTS WERE GONE AT 18K, THE REARS GONE RIGHT AT 30K. THE FRONT BRAKES WERE REPLACED UNDER AN "EXTENDED WARRANTY", BUT, THE REARS HAD TO BE FIXED PERSONALLY, DEALER WANTED TO CHARGE ALMOST 300 DOLLARS TO FIX A PROBLEM THEY KNEW THEY HAD. I KNOW THE FRONT BRAKES PROBABLY ALREADY ARE HALF WAY WORN DOWN AGAIN AFTER ONLY 12K MILES ON THE REPLACEMENT PADS. *TR

2008 DODGE GRAND CARAVAN BRAKE WEAR. ON 10/01/09 MY 2008 DODGE CARAVAN WITH 13901 MILES ON THE SPEEDOMETER REQUIRED THE FRONT AND REAR BRAKE PADS BE REPLACED AND FRONT AND REAR ROTORS BE TURNED. IN AUGUST OF 2010 CHRYSLER GROUP LLC, THE MANUFACTURER OF DODGE CARAVAN, SENT ME A LIMITED WARRANTY EXTENSION FOR 2008 DODGE CARAVANS FRONT BRAKES.THE LETTER STATES IN PART THAT "SHOULD THE FRONT BRAKE COMPONENTS ON YOUR VEHICLE NEED TO BE REPLACED DUE TO A DEFECT IN MATERIALS, WORKMANSHIP OR FACTORY PREPARATION", "CHRYSLER WILL PAY FOR THE COST OF PARTS AND LABOR","LESS A $50 DEDUCTIBLE". ON 08/23/10 MY 2008 DODGE CARAVAN WITH 25494 REQUIRED THAT FRONT AND REAR BRAKE PADS AND FRONT AND REAR ROTORS BE SERVICED AGAIN. CHRYSLER AUTHORIZED THE REPLACEMENT OF THE FRONT BRAKE PADS AND ROTORS BUT WOULD NOT AUTHORIZE THE REPLACEMENT OF THE REAR BRAKE PADS OR ROTORS. CHRYSLERS CUSTOMER ASSISTANCE REPRESENTATIVE "BRITNEY" STATED THAT CHRYSLER WAS WORKING ON AN EXTENDED WARRANTY FOR THE REAR BRAKES. I BELIEVE THAT BY ISSUING THE EXTENDED WARRANTY ON THE FRONT BRAKES CHRYSLER IS WELL AWARE OF A PROBLEM WITH THE BRAKING SYSTEM ON THE 2008 DODGE CARAVAN. CHRYSLER, I BELIEVE, HAS INITIATED A SILENT RECALL, IF YOU WILL, DUE TO A FLAW IN THE ENGINEERING DESIGN OF IT'S BRAKING SYSTEM. *TR

I PURCHASED A BRAND NEW 2008 DODGE GRAND CARAVAN IN OCT. 2008.AT 22,226 MILES THE DEALERSHIP REPLACED FRONT BRAKE PADS AND MACHINED FRONT ROTORS. AT 29,595 THEY MACHINED THE FRONT BRAKE ROTORS AGAIN. THERE WAS STILL SHIMMING IN THE BRAKES SO AT 29,847 I TOOK THE CAR BACK TO DEALERSHIP. THEY REPLACED FRONT BRAKE ROTORS, MACHINES REAR BRAKE ROTORS AND REPLACED REAR BRAKE PADS. AT 31,854 MY BRAKES WERE CONSTANTLY SQUEAKING. DEALERSHIP INSPECTION BRAKES AND SAID "NORMAL CHARACTERISTIC OF THIS MODEL/BRAKE. UNDER CERTAIN CONDITIONS DUE TO MATERIAL TYPE AND GLAZING BRAKE LIFE IS APPROXIMATELY 90% LIFE REMAINING FRONT AND REAR." THEN AT 35,665 I BROUGHT BACK TO DEALERSHIP FOR ANOTHER INSPECTION. I REPORTED "EXCESSIVE BRAKE NOISE." THEIR RESPONSE WAS "BRAKES OK. APPROXIMATELY 65% LIFE REMAINING. NOISE DETECTED WAS CHARACTERISTIC. NO ABNORMAL CONDITIONS DETECTED AT THIS TIME." SO BASICALLY IN JUST 3,800 MILES I WENT THROUGH 30% OF THE BRAKES LIFE. THIS IS AFTER HAVING FRONT AND REAR PADS AND ROTORS REPLACED. I HAVE RECEIVED A LETTER STATING CHRYSLER IS EXTENDING WARRANTY OF FRONT BRAKES TO 36,000 MILES. MY PROBLEM IS THAT WHAT HAPPENS AFTER 36,000 MILES AND WHAT ABOUT THE REAR BRAKES? HOW DO I KNOW I AM DRIVING WITH SAFE BRAKES? THE DEALERS RESPONSE WAS TO BRING THE VEHICLE IN FOR INSPECTIONS. I CALLED AND SPOKE TO THE "CHRYSLER RECALL TEAM" AND WAS TOLD THERE ARE UPGRADED PARTS FOR THE BRAKES ON MY VEHICLE BUT THE DEALERSHIP SAYS THAT BECAUSE I'M PAST THE 36,000 MILES THEY WILL NOT CORRECT THE PROBLEM WITH THE UPGRADED PARTS. *TR

BRAKE SYSTEM ISSUES AND POSSIBLE FRONT-END ISSUES IN GENERAL, ELECTRICAL ISSUES. HAD TO REPLACE FRONT TIRES AT 18729 MILES. BRAKES PADS AND ROTORS NEEDED REPLACED AT 24130 MILES. DEALER ONLY AGREED TO COVER ROTORS AFTER MUCH DISAGREEMENT. STATED EVERYTHING ELSE WAS NORMAL WEAR AND TEAR. CHECK ENGINE LIGHT BEEN COMING ON SINCE LATE 2009, KEEP TAKING IT IN- STATED PROBLEMS WITH O2 SENSORS. PROBLEM STILL NOT FIXED. DEALER STATES WE MUST NEED NEW COMPUTER, AND THAT WILL BE COVERED BY WARRANTY. BRAKES HAVE BEEN MAKING SCREECHING/RATTLING NOISES AGAIN, AND MILEAGE IS NOW AT 29000 MILES. DEALER STATES NOTHING WRONG WITH BRAKES, THAT IT MUST BE BRAKE DUST. DEALER JUST DOES NOT WANT TO TAKE OWNERSHIP OR PAY TO COVER- THERE IS ABSOLUTELY AN ISSUE THAT THEY WILL NOT ADMIT. INSTRUMENT PANEL HAS FAILED 4 TIMES WHILE DRIVING, INCLUDING LOSS OF POWER STEERING. THERE IS SOMETHING VERY WRONG WITH THIS VAN. *TR