NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
245 reports60,000 miles · Jul 13, 2010
Air Bags
TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THE AIR BAG SERVICE LIGHT WOULD INTERMITTENTLY ILLUMINATE ON THE DASHBOARD EITHER WHILE DRIVING AT ANY SPEED OR UPON STARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED BECAUSE THE CAUSE OF THE FAILURE WAS UNKNOWN, THERE …
Read full complaint
TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THE AIR BAG SERVICE LIGHT WOULD INTERMITTENTLY ILLUMINATE ON THE DASHBOARD EITHER WHILE DRIVING AT ANY SPEED OR UPON STARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED BECAUSE THE CAUSE OF THE FAILURE WAS UNKNOWN, THERE WOULD BE SEVERAL REPAIR ATTEMPTS TO DETERMINE THE CAUSE OF THE ILLUMINED WARNING LIGHT. THE CONTACT WAS NOT COMFORTABLE WITH THE DEALER NOT BEING ABLE TO DETERMINE THE FAILURE AND DECLINED. THE FAILURE PERSISTED INTERMITTENTLY. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 80,000.
NHTSA ODI #10342967
59,000 miles · Jun 29, 2010
Tires
MY VEHICLE HAD A MASSIVE BLOWOUT AND TIRE FAILURE ON THE E-WAY WITH MY DAUGHTER IN LAW AND GRANDCHILDREN(2). THIS OCCURRED ON 6/19/10 ON HIGHWAY 74 TO PHOENIX AZ. AT APPROX. 1-P.M., VEHICLE SPEED WAS 65 M.P.H.THE TIRE INVOLVED WAS A GOODYEAR INTEGRITY 215/70/15. IT BLEW OUT FAST AND DANGEROUS. THE OTHER REAR TIRE ON INSPECTION L…
Read full complaint
MY VEHICLE HAD A MASSIVE BLOWOUT AND TIRE FAILURE ON THE E-WAY WITH MY DAUGHTER IN LAW AND GRANDCHILDREN(2). THIS OCCURRED ON 6/19/10 ON HIGHWAY 74 TO PHOENIX AZ. AT APPROX. 1-P.M., VEHICLE SPEED WAS 65 M.P.H.THE TIRE INVOLVED WAS A GOODYEAR INTEGRITY 215/70/15. IT BLEW OUT FAST AND DANGEROUS. THE OTHER REAR TIRE ON INSPECTION LATER HAD A SPLIT BETWEEN THE TREAD BOND TO THE TIRE CASINGTIRES HAD APPROX. 25-30K ON THEM WITH GOOD TREAD, THESE TIRES WERE ALWAYS ROTATED AND AIRED UP AS I AM A RETIRED APPRENTICED TRAINED FO. MO. CO. MECHANIC(RETIRED) AND TIRES WERE CHECKED OUT ON PRESSURE AND CONDITION ON THE LOAN OF THE CAR FOR THE TRIP (200 MILES FROM MY HOUSE) THESE TIRES ARE DANGEROUS IN MY OPINION AT FREEWAY SPEED.UPDATED 09/09/10. *LJ UPDATED 09/14/10 *TR
NHTSA ODI #10340656
68,000 miles · May 5, 2010
Air Bags
TL*THE CONTACT OWNS A 2002 DODGE CARAVAN. AFTER STARTING THE VEHICLE, THE CONTACT NOTICED THAT THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE AIR BAG WIRING WAS REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000. THE CURRENT MILEAGE WAS APPROXIMATELY…
Read full complaint
TL*THE CONTACT OWNS A 2002 DODGE CARAVAN. AFTER STARTING THE VEHICLE, THE CONTACT NOTICED THAT THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE AIR BAG WIRING WAS REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000. THE CURRENT MILEAGE WAS APPROXIMATELY 71,000.
NHTSA ODI #10329022
53,000 miles · Mar 25, 2010
Engine And Engine CoolingPower Train
TL*THE CONTACT OWNS A 2002 DODGE CARAVAN. THE VEHICLE WAS PARKED WHEN THE CONTACT DETECTED THAT THE AUTOMATIC TRANSMISSION AND WATER PUMP WERE LEAKING FLUIDS. ALSO, THE FLYWHEEL BROKE IN HALF. THE AUTHORIZED DEALER STATED THAT THE OWNER WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTA…
Read full complaint
TL*THE CONTACT OWNS A 2002 DODGE CARAVAN. THE VEHICLE WAS PARKED WHEN THE CONTACT DETECTED THAT THE AUTOMATIC TRANSMISSION AND WATER PUMP WERE LEAKING FLUIDS. ALSO, THE FLYWHEEL BROKE IN HALF. THE AUTHORIZED DEALER STATED THAT THE OWNER WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT THAT THE SERVICE WARRANTY WAS EXPIRED. THERE WAS NO RECALL RELATED TO THE DEFECT. THE FAILURE MILEAGE WAS 53,000.
NHTSA ODI #10322092
103,000 miles · Feb 23, 2010
Electrical System
2002 DODGE CARAVAN I'VE HAD SINCE NEW, HAS A HORN THAT HAS PROGRESSIVELY LOST AREAS ON THE STEERING WHEEL WHERE IT CAN BE ACTIVATED. I'VE NEVER HAD AN ACCIDENT WITH IT, BUT NEARLY HAD A COUPLE BECAUSE OF THIS PROBLEM. IT HAS GOTTEN WORSE SINCE ITS INCEPTION OVER 4 YEARS BACK. DUE TO HIGH COST OF REPAIR BY DODGE I HAVE OPTED TO…
Read full complaint
2002 DODGE CARAVAN I'VE HAD SINCE NEW, HAS A HORN THAT HAS PROGRESSIVELY LOST AREAS ON THE STEERING WHEEL WHERE IT CAN BE ACTIVATED. I'VE NEVER HAD AN ACCIDENT WITH IT, BUT NEARLY HAD A COUPLE BECAUSE OF THIS PROBLEM. IT HAS GOTTEN WORSE SINCE ITS INCEPTION OVER 4 YEARS BACK. DUE TO HIGH COST OF REPAIR BY DODGE I HAVE OPTED TO LIVE WITH THE PROBLEM. BUT IF THIS IS SOMETHING ENDEMIC TO THIS, OR OTHER CHRYSLER VEHICLES, I'D LIKE TO HAVE IT FIXED. HORNS SHOULD NOT SPONTANEOUSLY DEGRADE LIKE THIS. THE PROBLEM IS OBVIOUSLY IN THE SWITCH IN THE STEERING WHEEL. *TR
NHTSA ODI #10312959
81,413 miles · Nov 3, 2009
Air Bags
AIRBAG CLOCK SPRING ON 02 DODGE CARAVAN HAD TO BE REPLACED FOR $207. CHRYSLER DENIED REIMBURSEMENT SAYING THE CAR IS OUT OF WARRANTY. I MAINTAIN THE AIRBAG SYSTEM IS A REQUIRED SAFETY ITEM THAT SHOULD LAST THE LIFE OF THE CAR. I SHOULD NOT HAVE TO PAY MORE THAN $200 EXTRA TO PROTECT AGAINST AN AIR BAG DEPLOYING ACCIDENTALLY W…
Read full complaint
AIRBAG CLOCK SPRING ON 02 DODGE CARAVAN HAD TO BE REPLACED FOR $207. CHRYSLER DENIED REIMBURSEMENT SAYING THE CAR IS OUT OF WARRANTY. I MAINTAIN THE AIRBAG SYSTEM IS A REQUIRED SAFETY ITEM THAT SHOULD LAST THE LIFE OF THE CAR. I SHOULD NOT HAVE TO PAY MORE THAN $200 EXTRA TO PROTECT AGAINST AN AIR BAG DEPLOYING ACCIDENTALLY WHILE I AM DRIVING OR FAILING TO DEPLOY IN CASE OF A COLLISION. *TR
NHTSA ODI #10290769
86,472 miles · Oct 6, 2009
Air Bags
THE AIR BAG LIGHT STAYS ON ALL THE TIME THE CLOCK SPRING WAS REPLACED THEN IT HAPPENED AGAIN. THIS IS A MAJOR SCREW UP. IT IS AMAZING SOMEONE HAS NOT BEEN HURT OR WORSE KILLED. UNLIKE MANY OTHERS WE STILL HAD CRUISE CONTROL AND THE HORN. WHAT IS IT GOING TO TAKE TO MAKE CHRYSLER STAND UP AND TAKE CONTROL OF THIS SITUATION. LORD …
Read full complaint
THE AIR BAG LIGHT STAYS ON ALL THE TIME THE CLOCK SPRING WAS REPLACED THEN IT HAPPENED AGAIN. THIS IS A MAJOR SCREW UP. IT IS AMAZING SOMEONE HAS NOT BEEN HURT OR WORSE KILLED. UNLIKE MANY OTHERS WE STILL HAD CRUISE CONTROL AND THE HORN. WHAT IS IT GOING TO TAKE TO MAKE CHRYSLER STAND UP AND TAKE CONTROL OF THIS SITUATION. LORD KNOWS THEY GOT ENOUGH OF OUR BAIL OUT MONEY TO FIX ALL THE CARS SEVERAL TIMES OVER. PLEASE DO THE RIGHT THING AND RECALL YOUR PRODUCT. *TR
NHTSA ODI #10286549
Mileage unknown · Aug 29, 2009
Visibility
WINDOW ON PASSENGER SIDE FAILS TO WORK. PRESSING THE WINDOW OPENED BUTTON LOWERED THE WINDOW, BUT THEN IT WOULDN'T RAISE IT. AFTER SOME TIME, THE BUTTON BEGAN WORKING AGAIN AND WE WERE ABLE TO RAISE IT. A FEW DAYS LATER WE LOWERED IT AGAIN AND IT AGAIN GOT STUCK. AFTER GETTING IT RAISED, WE DON'T LOWER THE WINDOW ANYMORE O…
Read full complaint
WINDOW ON PASSENGER SIDE FAILS TO WORK. PRESSING THE WINDOW OPENED BUTTON LOWERED THE WINDOW, BUT THEN IT WOULDN'T RAISE IT. AFTER SOME TIME, THE BUTTON BEGAN WORKING AGAIN AND WE WERE ABLE TO RAISE IT. A FEW DAYS LATER WE LOWERED IT AGAIN AND IT AGAIN GOT STUCK. AFTER GETTING IT RAISED, WE DON'T LOWER THE WINDOW ANYMORE OUT OF CONCERN THAT IT'LL GET STUCK IN THE LOWERED POSITION. *TR
NHTSA ODI #10282231
80,000 miles · Jul 24, 2009
Visibility
MY 2002 DODGE CARAVAN DRIVERS SIDE WINDOW BROKE AT 70K MILES, (NEW MOTOR) I HAD IT REPLACED AND NOW PASSENGER SIDE WINDOW IS BROKE 130K MILES. THIS IS A DEFECT IN THE MOTOR... MY SISTER HAS THE SAME VAN AND HERS IS BROKE TOO.I WOULD LIKE THIS RECALLED SO THAT I CAN OPEN THE WINDOW. *TR
NHTSA ODI #10278251
72,000 miles · May 18, 2009
Suspension
73,000 MILES AND THE ORIGINAL STRUTS AND CAPS BOTH NEED TO BE REPLACED. *TR
NHTSA ODI #10269082
Official recalls
4Nov 2, 2004
ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A SPEAKER FIRE.
Remedy: DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Aug 5, 2004
ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.
Consequence & remedy
Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.
Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Mar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Consequence & remedy
Consequence: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
Remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Oct 4, 2001
VEHICLE DESCRIPTION: CERTAIN MINI VANS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER MANUALS SUPPLIED WITH THESE VEHICLES DO NOT INDICATE WHICH SEATING POSITIONS ARE EQUIPPED WITH TETHER ANCHORAGES AND CHILD RESTRAINT ANCHORAGE SYSTEMS AS REQUIRED BY THE STANDARD.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Remedy: OWNERS WILL BE PROVIDED WITH THE NECESSARY CHILD RESTRAINT SYSTEM INFORMATION. OWNER NOTIFICATION IS EXPECTED TO BEGIN OCTOBER 8, 2001. OWNERS WHO DO NOT RECEIVE THE FREE INFORMATION WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
5EA05009 · Headlight Malfunction
Opened Jun 1, 2005 · Closed May 2, 2006
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
PE05004 · Headlight Malfunction
Opened Feb 2, 2005 · Closed Jun 1, 2005
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
PE04049 · Speaker Fire In The Rear Of The Vehicle
Opened Jul 7, 2004 · Closed Nov 5, 2004
Status: closed (inferred from source dates) · Electrical System:wiring: Rear Compartment/trunk; Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Electrical System:wiring: Rear Compartment/trunk
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
PE03012 · Power Steering Hose Failure
Opened Apr 9, 2003 · Closed May 29, 2003
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid; Steering:hydraulic Power Assist:pump; Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
Additional source detail variants (5)
Steering:hydraulic Power Assist:hose, Piping, And Connections
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:power Steering Fluid
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:pump
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist System
PLEASE SEE ATTACHED REPORT.
Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
PE02068 · Fuel Tank Leak
Opened Sep 24, 2002 · Closed Oct 9, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.