IllustrationIF YOU EVEN VACUUM OUT THE VAN, IT WILL NOT START AGAIN. *NM
2004 Chrysler Town And Country
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2004 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Town And Country years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
250–25K
2625–50K
2650–75K
2175–100K
30100–150K
18150K+
146 reports with mileage · 21 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Fuel/propulsion System. Review the 33 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Fuel System, Gasoline. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
9 crash reports5 fire reports7 injury reports
What owners actually said
167 reportsCONSUMER 2004 CHRYSLER TOWN AND COUNTRY BALL SOCKETS WERE LOOSE, RACK AND PINION WAS LEAKING RED AND PINK FLUID. *TS THE BUSHINGS HAD WORN OUT, WHICH WAS DUE TO THE RATTLE THE CONSUMER WAS HEARING FROM THE FRONT OF THE VEHICLE. *JB
DT: THE CONTACT STATED THE EMERGENCY BRAKE LOCKED. THE VEHICLE WAS TAKEN TO A DEALERSHIP, AND THEY EXPLAINED TO THE CONTACT THAT THIS WAS A RESULT TO WATER GETTING INTO THE REAR DRUM AND FREEZING. ON DECEMBER 21, 2004 THE EMERGENCY BRAKE WAS REPAIRED UNDER WARRANTY. THE PROBLEM RECURRED. *AK UPDATED 01/25/06. *JB
RATTLING NOISE COMING FROM FRONT SUSPENSION WHEN DRIVING OVER UNEVEN ROAD. *JB
RECURRING BRAKE PROBLEMS VEHICLE HAS 40000 MILES ON IT AND LEFT FRONT BRAKE ROTOR HAS BEEN REPLACED 3 TIMES. BRAKE PADS HAVE BEEN REPLACED 6 TIMES. LAST TIME ROTOR WAS REPLACED AT 34000 MILES AND ONCE AGAIN THE ROTOR NEEDS TO BE REPLACED. DEALERS CAN NOT FIND ANY PROBLEM. *JB
I HAVE A 2004 AWD CHRYSLER PACIFICA WITH ABOUT 25K MILES. I HAVE BEEN ABLE TO START IT UP REGULARLY AND CONSISTENTLY SINCE EARLY JULY 2005. BEEN TO DEALERSHIP 5X TO HAVE PROBLEM FIXED. FIRST TIME COULD NOT DUPLICATE PROBLEM SO THEY TIGHTENED NEGATIVE BATTERY CABLE. 2ND TIME NO CODES FOUND, NO PROBLEM FOUND. 3RD TIME DUPLICATED …
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I HAVE A 2004 AWD CHRYSLER PACIFICA WITH ABOUT 25K MILES. I HAVE BEEN ABLE TO START IT UP REGULARLY AND CONSISTENTLY SINCE EARLY JULY 2005. BEEN TO DEALERSHIP 5X TO HAVE PROBLEM FIXED. FIRST TIME COULD NOT DUPLICATE PROBLEM SO THEY TIGHTENED NEGATIVE BATTERY CABLE. 2ND TIME NO CODES FOUND, NO PROBLEM FOUND. 3RD TIME DUPLICATED PROBLEM, BUT NO SOLUTION. 4TH TIME CAR TOWED TO DEALERSHIP, SENT BACK WITH A RECORDER TO RECORD CAR OVER THE WEEKEND. 5TH TIME REPLACED POWERTRAIN CONTROL MODULE. DID NOT FIX THE PROBLEM CAR BACK AGAIN. *JB
DT: THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATES THERE IS A STEERING PROBLEM . ALL THE DEALERSHIP THAT HE HAS TAKEN VEHICLE TO HAVE REPLACED THE RACK AND PINION. ONE OF THE DEALERSHIP REPLACED THE PUMP, RACK, PINION, AND THE HOSES. BUT PROBLEM RECURRED. THE STEERING VIBRATES THE ENTIRE CAR WHEN TURN…
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DT: THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATES THERE IS A STEERING PROBLEM . ALL THE DEALERSHIP THAT HE HAS TAKEN VEHICLE TO HAVE REPLACED THE RACK AND PINION. ONE OF THE DEALERSHIP REPLACED THE PUMP, RACK, PINION, AND THE HOSES. BUT PROBLEM RECURRED. THE STEERING VIBRATES THE ENTIRE CAR WHEN TURNING. CHRYSLER TRIED TO REPAIR THE CAR FOUR TIMES. THE FIRST TIME DEALER SAID IT WAS NORMAL,. SECOND TIME THEY SAID IT WAS NOT NORMAL, AND THEY REPLACED THE RACK AND PINION. CHRYSLER TOLD CONTACT TO PUT A 2005 RACK AND PINION IN THE VEHICLE, BUT IT DID NOT FIT. THEY HAD TO GO BACK AND PUT A 2004 BUT THAT STILL DID NOT SOLVE THE PROBLEM. ONE WEEK LATER, THEY REPLACED THE POWER STEERING PUMP, AND STILL IT DID NOT TAKE CARE OF THE PROBLEM. THE ZONE MANAGER TOLD CONTACT TO TAKE THE CAR TO ANOTHER DEALERSHIP. CAR WAS KEPT FOR ONE WEEK AND ALL THEY DID WAS REPLACE RACK AND PINION. HOWEVER, PROBLEM RECURRED. . ONE OF THE DEALERSHIP PLANNED TO ADVISE CONTACT OF THE LEMON LAW. BUT THEY HAVE NOT CONTACTED HIM YET. DEALERSHIP TOLD HIM THAT IF SOMEONE WANTED TO FIX VEHICLE TO TELL HIM TO DO SO BECAUSE THEY HAD ANOTHER VEHICLE. THE DEALERSHIP TOLD HIM TO PUT A SMALLER POWER STEERING PULLEY WHICH WOULD INCREASE THE SPEED OF THE PUMP WHICH WOULD, IN TURN, INCREASE THE PRESSURE OF THE PUMP BECAUSE THE PRESSURE WAS SLOW. *AK *NM
1. CRUISE CONTROL WILL NOT RELEASE WHEN APPLYING BRAKES WHILE ACCELERATING. 2. NO DAMAGE AS OF YET BUT ALMOST SLAMMED INTO GUARD RAILS THAT WAS LOCATED AT A DROP OFF OF ABOUT 1700 FT. 3. VEHICLE WAS LOOKED AT BY CHRYSLER AND WAS NOT REPAIRED. FAULT WAS DUPLICATED WITH THE TECH IN THE CAR. CHRYSLER ENGINEERING DEPT TOLD THE TEC…
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1. CRUISE CONTROL WILL NOT RELEASE WHEN APPLYING BRAKES WHILE ACCELERATING. 2. NO DAMAGE AS OF YET BUT ALMOST SLAMMED INTO GUARD RAILS THAT WAS LOCATED AT A DROP OFF OF ABOUT 1700 FT. 3. VEHICLE WAS LOOKED AT BY CHRYSLER AND WAS NOT REPAIRED. FAULT WAS DUPLICATED WITH THE TECH IN THE CAR. CHRYSLER ENGINEERING DEPT TOLD THE TECH THAT THEY KNOW THERE IS A FAULT WITH THE SYSTEM BUT THE POSSIBILITY OF THE FAULT HAPPENING IS SO LOW THAT THEY WERE NOT TO CONCERNED ABOUT IT. THEIR SUGGESTION IS NOT TO USE THE CRUISE CONTROL WHEN THERE IS A POSSIBILITY OF VEHICLE ACCELERATION. (SAME WIRE CONTROLS DOWNSHIFT AND BRAKE CONTROL FOR CRUISE). *JB
WHEN DRIVING THE VAN AT ANY SPEED IT WILL JUMP GEARS REV UP AND THEN PUSH OUT TO DRIVE REAL FAST IT GOES FROM DRIVE TO NUTRAL REAL FAST WHILE DRIVING ON THE ROAD HAVE TAKEN IT TO THE DEALER 9 TIMES SINCE HAD THE VAN JUST GOT IT IN MARCH.
DT: 2004 CHRYSLER TOWN AND COUNTRY MINI VAN, THE SLIDING DOOR ON THE DRIVERS SIDE OPENS AND CLOSES BY ITS ITSELF WHILE THE CONSUMER DRIVING ON THE ROAD. THE DEALER SAID THEY COULD NOT FIND THE PROBLEM. *JB *NM
Official recalls
104V386000 · Steering:hydraulic Power Assist:hose, Piping, And Connections
Aug 5, 2004
ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.
Consequence & remedy
Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.
Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1DP14002 · Engine Stall After Refueling
Opened Sep 5, 2014 · Closed Apr 6, 2015
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly
This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information request and testing an RS minivan identified by its owner as experiencing post-refuel engine stalls.After completing this evaluation, NHTSA has concluded that further investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists.The stalls occurring in these vehicles only occur immediately after filling up the fuel tank and happen at low engine speeds. The failure rate is low, even after 8 to 13 years of the vehicles being in service, and there are no reports of crashes or injuries resulting from the stall condition.In the Agency's view, additional investigation is unlikely to result in finding the existence of a safety-related defect in the subject vehicles.Given the need to allocate and prioritize NHTSA's limited resources to best accomplish the Agency's safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will take further action if warranted by future circumstances. More details concerning our review can be found in the Federal Register Notice for this action.The following 161 VOQs are included in the petition evaluation: 10209242, 10229468, 10240708, 10260923, 10275939, 10276532, 10296487, 10298175, 10328669, 10330144, 10346517, 10349789, 10354758, 10363689, 10372112, 10372368, 10372514, 10378031, 10379764, 10382938, 10387448, 10394063, 10398877, 10413918, 10418652, 10420924, 10427063, 10437525, 10445392, 10446902, 10470028, 10471249, 10473733, 10502231, 10503114, 10504260, 10509862, 10511988, 10512120, 10512385, 10512650, 10513147, 10538154, 10549841, 10551763, 10555188, 10555418, 10556754, 10565367, 10574012, 10574398, 10586555, 10587212, 10587559, 10593433, 10607841, 10607913, 10608922, 10615810, 10622468, 10628141, 10632112, 10632128, 10632172, 10632175, 10632231, 10632262, 10632266, 10632270, 10632305, 10632316, 10632326, 10632370, 10632385, 10632399, 10632492, 10632542, 10632765, 10632833, 10632928, 10633197, 10633281, 10633409, 10633421, 10633483, 10633507, 10637752, 10637804, 10637950, 10637975, 10638032, 10638289, 10638290, 10638401, 10638968, 10639218, 10639623, 10641157, 10641603, 10641614, 10641836, 10644339, 10644705, 10649713, 10649895, 10649932, 10650313, 10652590, 10653147, 10653783, 10654533, 10655226, 10658900, 10659679, 10660320, 10662588, 10662645, 10662662, 10663473, 10667056, 10667437, 10668081, 10668094, 10668131, 10668612, 10668969, 10668970, 10669584, 10669678, 10669729, 10669775, 10669866, 10669895, 10669992, 10670422, 10670506, 10676348, 10676732, 10677120, 10679795, 10679934, 10680057, 10680290, 10680342, 10680714, 10681512, 10682584, 10682906, 10683022, 10683114, 10683549, 10683620, 10683697, 10683743, 10689898, 10690761, 10691284, 10691556, 10691751, 10693061, 10694300