IllustrationTHE SLIDING REAR DOOR ON DRIVER SIDE WON'T STAY LATCHED/ SHUT.
2004 Chrysler Town And Country
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2004 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Town And Country years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
250–25K
2625–50K
2650–75K
2175–100K
30100–150K
18150K+
146 reports with mileage · 21 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Fuel/propulsion System. Review the 33 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Fuel System, Gasoline. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
9 crash reports5 fire reports7 injury reports
Structure complaints
9 reportsAUTO
AUTOMATIC.
TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE JACK WAS USED TO REPLACE THE FRONT DRIVER'S SIDE TIRE WHEN THE VEHICLE CAVED IN ABNORMALLY. THE CONTACT NOTICED THAT THE FAILURE WAS CAUSED BY EXTREME RUST. THE VEHICLE HAD NOT BEEN INSPECTED BY THE DEALER. THE FAILURE AND THE CURRENT MILEAGES WER…
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TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE JACK WAS USED TO REPLACE THE FRONT DRIVER'S SIDE TIRE WHEN THE VEHICLE CAVED IN ABNORMALLY. THE CONTACT NOTICED THAT THE FAILURE WAS CAUSED BY EXTREME RUST. THE VEHICLE HAD NOT BEEN INSPECTED BY THE DEALER. THE FAILURE AND THE CURRENT MILEAGES WERE 95,000.
TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN COUNTRY. WHILE PARKED, THE CONTACT ATTEMPTED TO OPEN THE REAR PASSENGER SIDE SLIDING DOOR BUT IT WOULD NOT OPEN MANUALLY OR ELECTRONICALLY AND THE DOOR COULD NOT BE OPENED FROM THE INTERIOR OR EXTERIOR OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CO…
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TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN COUNTRY. WHILE PARKED, THE CONTACT ATTEMPTED TO OPEN THE REAR PASSENGER SIDE SLIDING DOOR BUT IT WOULD NOT OPEN MANUALLY OR ELECTRONICALLY AND THE DOOR COULD NOT BE OPENED FROM THE INTERIOR OR EXTERIOR OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT STATED THAT HE WAS A MECHANIC AND HAD INSPECTED THE VEHICLE. THE CONTACT FOUND THAT THE ELECTRONIC DOOR ACTUATOR WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.
SPORADICALLY, MY REAR HATCH WILL FAIL TO OPEN. IT TRIES TO RELEASE, BUT SOMETHING CATCHES, AND IT CLOSES. OTHER TIMES IT FUNCTIONS PROPERLY. THIS HAPPENS WHETHER I USE THE REMOTE BUTTON ON THE KEY OR THE BUTTON IN THE VAN. THIS HAS HAPPENED MANY TIMES, AND WHEN IT DOES, I JUST HAVE TO OPEN THE HATCH MANUALLY. IT WILL ALWAYS…
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SPORADICALLY, MY REAR HATCH WILL FAIL TO OPEN. IT TRIES TO RELEASE, BUT SOMETHING CATCHES, AND IT CLOSES. OTHER TIMES IT FUNCTIONS PROPERLY. THIS HAPPENS WHETHER I USE THE REMOTE BUTTON ON THE KEY OR THE BUTTON IN THE VAN. THIS HAS HAPPENED MANY TIMES, AND WHEN IT DOES, I JUST HAVE TO OPEN THE HATCH MANUALLY. IT WILL ALWAYS CLOSE WITH THE KEY OR BUTTON. *TR
DRIVERS SIDE POWER SLIDING DOOR WAS CLOSED AND WE WERE DRIVING DOWN THE ROAD. WHEN THE DOOR CAUGHT FIRE AND STARTED BLOWING SPARKS ON TO MY 2 YEAR OLD STRAPPED IN A CAR SEAT. BY THE TIME I STOPPED THE VEHICLE, GOT OUT, AND TRIED TO OPEN THE DOOR IT WOULD NOT OPEN. I HAD TO RUN TO THE OTHER SIDE AND OPEN THE OTHER SLIDING DOO…
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DRIVERS SIDE POWER SLIDING DOOR WAS CLOSED AND WE WERE DRIVING DOWN THE ROAD. WHEN THE DOOR CAUGHT FIRE AND STARTED BLOWING SPARKS ON TO MY 2 YEAR OLD STRAPPED IN A CAR SEAT. BY THE TIME I STOPPED THE VEHICLE, GOT OUT, AND TRIED TO OPEN THE DOOR IT WOULD NOT OPEN. I HAD TO RUN TO THE OTHER SIDE AND OPEN THE OTHER SLIDING DOOR. I THEN, HAD TO REACH ACROSS MY OTHER DAUGHTER TO UNBUCKLE MY BABY GIRL. IT WAS TAKEN APART AND REVEALED THAT THE ELECTRIC DOOR LATCHING SYSTEM CAUGHT FIRE AND FROZE THE DOOR SHUT. THIS WAS REVEALED TO CHRYSLER AND THEY DENIED THEY HAVE A PROBLEM. *TR
TL*THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE VEHICLE'S DOORS, INCLUDING THE REAR HATCH, ARE AUTOMATICALLY CLOSING. THE SIDE DOORS CLOSED WITHOUT WARNING AND THE CONTACT IS UNABLE TO STOP THEM WHEN SOMEONE IS ENTERING THE VEHICLE. ON FIVE ATTEMPTS, THE DEALER UNSUCCESSFULLY DIAGNOSED THE FAILURE. ONE MONTH AGO, A…
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TL*THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE VEHICLE'S DOORS, INCLUDING THE REAR HATCH, ARE AUTOMATICALLY CLOSING. THE SIDE DOORS CLOSED WITHOUT WARNING AND THE CONTACT IS UNABLE TO STOP THEM WHEN SOMEONE IS ENTERING THE VEHICLE. ON FIVE ATTEMPTS, THE DEALER UNSUCCESSFULLY DIAGNOSED THE FAILURE. ONE MONTH AGO, AFTER ENGAGING THE KEYLESS RELEASE TO OPEN THE REAR HATCH, IT HESITATED, LOWERED, AND REOPENED TO FULL CAPACITY. ON ANOTHER OCCASION, THE REAR HATCH WOULD NOT CLOSE. THE DEALER NOTIFIED A TECHNICIAN WHO ADVISED THE CONTACT TO CLOSE THE DOOR MANUALLY. AFTER SEVERAL ATTEMPTS, THE PASSENGER HAD TO REMOVE THE ARM TO CLOSE THE HATCH. DURING A SCHEDULED APPOINTMENT TO REPLACE THE TIRES AND REPAIR THE HATCH, THE DEALER REPLACED THE ARM WITHOUT REPAIRING IT AND STATED THAT IT WAS OPERATING NORMALLY. ON MAY 14, 2007, THE HATCH WAS STUCK IN THE UP POSITION AND AFTER TURNING THE VEHICLE ON AND OFF, IT CLOSED. ON MAY 15, 2007, AFTER ENGAGING THE BUTTON TO OPEN THE HATCH, IT FULLY EXTENDED AND CLOSED ON ITS OWN WITHOUT WARNING. THE HATCH HIT HER CHILD IN THE HEAD CAUSING A MINOR INJURY. THE DEALER AND THE MANUFACTURER STATED THAT THEY DO NOT ISSUE RECALLS AND ADVISED HER TO CALL NHTSA. THE CONTACT WILL SCHEDULE ANOTHER APPOINTMENT WITH THE DEALER TO MAKE THE NECESSARY REPAIRS. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 54,669 AND FAILURE MILEAGE WAS 52,000.
DT: 2004 CHRYSLER TOWN AND COUNTRY MINI VAN, THE SLIDING DOOR ON THE DRIVERS SIDE OPENS AND CLOSES BY ITS ITSELF WHILE THE CONSUMER DRIVING ON THE ROAD. THE DEALER SAID THEY COULD NOT FIND THE PROBLEM. *JB *NM
Official recalls
104V386000 · Steering:hydraulic Power Assist:hose, Piping, And Connections
Aug 5, 2004
ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.
Consequence & remedy
Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.
Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1DP14002 · Engine Stall After Refueling
Opened Sep 5, 2014 · Closed Apr 6, 2015
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly
This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information request and testing an RS minivan identified by its owner as experiencing post-refuel engine stalls.After completing this evaluation, NHTSA has concluded that further investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists.The stalls occurring in these vehicles only occur immediately after filling up the fuel tank and happen at low engine speeds. The failure rate is low, even after 8 to 13 years of the vehicles being in service, and there are no reports of crashes or injuries resulting from the stall condition.In the Agency's view, additional investigation is unlikely to result in finding the existence of a safety-related defect in the subject vehicles.Given the need to allocate and prioritize NHTSA's limited resources to best accomplish the Agency's safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will take further action if warranted by future circumstances. More details concerning our review can be found in the Federal Register Notice for this action.The following 161 VOQs are included in the petition evaluation: 10209242, 10229468, 10240708, 10260923, 10275939, 10276532, 10296487, 10298175, 10328669, 10330144, 10346517, 10349789, 10354758, 10363689, 10372112, 10372368, 10372514, 10378031, 10379764, 10382938, 10387448, 10394063, 10398877, 10413918, 10418652, 10420924, 10427063, 10437525, 10445392, 10446902, 10470028, 10471249, 10473733, 10502231, 10503114, 10504260, 10509862, 10511988, 10512120, 10512385, 10512650, 10513147, 10538154, 10549841, 10551763, 10555188, 10555418, 10556754, 10565367, 10574012, 10574398, 10586555, 10587212, 10587559, 10593433, 10607841, 10607913, 10608922, 10615810, 10622468, 10628141, 10632112, 10632128, 10632172, 10632175, 10632231, 10632262, 10632266, 10632270, 10632305, 10632316, 10632326, 10632370, 10632385, 10632399, 10632492, 10632542, 10632765, 10632833, 10632928, 10633197, 10633281, 10633409, 10633421, 10633483, 10633507, 10637752, 10637804, 10637950, 10637975, 10638032, 10638289, 10638290, 10638401, 10638968, 10639218, 10639623, 10641157, 10641603, 10641614, 10641836, 10644339, 10644705, 10649713, 10649895, 10649932, 10650313, 10652590, 10653147, 10653783, 10654533, 10655226, 10658900, 10659679, 10660320, 10662588, 10662645, 10662662, 10663473, 10667056, 10667437, 10668081, 10668094, 10668131, 10668612, 10668969, 10668970, 10669584, 10669678, 10669729, 10669775, 10669866, 10669895, 10669992, 10670422, 10670506, 10676348, 10676732, 10677120, 10679795, 10679934, 10680057, 10680290, 10680342, 10680714, 10681512, 10682584, 10682906, 10683022, 10683114, 10683549, 10683620, 10683697, 10683743, 10689898, 10690761, 10691284, 10691556, 10691751, 10693061, 10694300