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2004 Chrysler Town And Country

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2004 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.

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When problems were reported

Mileage at the reported incident

146 reports with mileage · 21 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Fuel/propulsion System. Review the 33 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel System, Gasoline. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

9 crash reports5 fire reports7 injury reports

What owners actually said

167 reports
81,000 miles · Sep 17, 2009
Air Bags

JUNE 24,2009 THE AIRBAG ON MY 2004 CARAVAN -DECIDED TO EXPLODE. I WAS NOT IN AN ACCIDENT (ALSO IT WAS THE PASSENGER SIDE AIR BAG). I WAS LEAVING MY HOUSE GOING MAYBE 10MPH ALL OF A SUDDEN I SMELLED SOMETHING LIKE RUBBER BURNING, RIGHT AFTER THAT THE AIR BAG EXPLODED. I CALLED CHRYSLER AND THEY HAD THE CARE INVESTIGATED. THEY …

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JUNE 24,2009 THE AIRBAG ON MY 2004 CARAVAN -DECIDED TO EXPLODE. I WAS NOT IN AN ACCIDENT (ALSO IT WAS THE PASSENGER SIDE AIR BAG). I WAS LEAVING MY HOUSE GOING MAYBE 10MPH ALL OF A SUDDEN I SMELLED SOMETHING LIKE RUBBER BURNING, RIGHT AFTER THAT THE AIR BAG EXPLODED. I CALLED CHRYSLER AND THEY HAD THE CARE INVESTIGATED. THEY FOUND THAT THE COMPUTER FOR THE AIR BAG WAS DEFAULTED. THEY WOULD NOT FIX MY CAR BECAUSE I DIDN'T HAVE A WARRANTY ANYMORE. THEY ALSO TOLD ME THAT THEY DISCONNECTED THE DRIVER SIDE ONE. SO RIGHT NOW I AM DRIVING A CAR WITH NO PROTECTION. *TR

NHTSA ODI #10284384

85,000 miles · Jul 13, 2009
Fuel System, Gasoline

IT SEEMS THAT AFTER FILLING THE VAN WITH FUEL THE ENGINE WANTS TO HESITATE OR STALL COMPLETELY. IT HAS ALWAYS RESTARTED BUT RUNS ROUGH FOR A FEW SECONDS AFTER RESTARTING. IT ALWAYS SEEMS TO HAPPEN AFTER IT IS REFUELED. MECHANIC DID A TUNE UP, REPROGRAMMED THE COMPUTER AND STILL THE SAME PROBLEM EXISTS. IT'S DANGEROUS AS THERE…

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IT SEEMS THAT AFTER FILLING THE VAN WITH FUEL THE ENGINE WANTS TO HESITATE OR STALL COMPLETELY. IT HAS ALWAYS RESTARTED BUT RUNS ROUGH FOR A FEW SECONDS AFTER RESTARTING. IT ALWAYS SEEMS TO HAPPEN AFTER IT IS REFUELED. MECHANIC DID A TUNE UP, REPROGRAMMED THE COMPUTER AND STILL THE SAME PROBLEM EXISTS. IT'S DANGEROUS AS THERE IS A SIGNIFICANT LOSS OF STEERING CONTROL. IT HAS HAPPENED MANY TIMES. TODAY MY WIFE AND DAUGHTER WERE IN IT GETTING READY TO TURN ACROSS TWO LANES OF TRAFFIC AND IT STALLED AS THEY WERE MAKING THE TURN. *TR

NHTSA ODI #10276532

66,852 miles · Jun 25, 2009
Engine And Engine Cooling

SPURIOUS ENGINE FAILURES. HAS HAPPENED APPROXIMATELY 10 TIMES IN PAST YEAR. ENGINE LOSES POWER (CHUGS) THEN QUITS COMPLETELY. NO PROBLEM RESTARTING ENGINE AND CONTINUING. DEALER UNABLE TO DUPLICATE PROBLEM. *TR

NHTSA ODI #10274935

55,000 miles · Jun 12, 2009
Electrical SystemPower Train

WHERE TO BEGIN? 1) WIRING THAT RUN ALONG PASSENGER SIDE DOOR TO CONTROL REAR HATCH, AND BACK SIDE SLIDING DOOR SEVERED BY OPENING SLIDER DOOR. CAR CAN NO LONGER BE LOCKED BECAUSE THE POWER DOOR LOOK SYSTEM CONTROLS WERE CUT WHEN THE WIRING WAS CUT. 2) COMPLETE LOSS OF DISPLAYS AND CONTROLS IN THE DASHBOARD, WITH NO WARNING T…

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WHERE TO BEGIN? 1) WIRING THAT RUN ALONG PASSENGER SIDE DOOR TO CONTROL REAR HATCH, AND BACK SIDE SLIDING DOOR SEVERED BY OPENING SLIDER DOOR. CAR CAN NO LONGER BE LOCKED BECAUSE THE POWER DOOR LOOK SYSTEM CONTROLS WERE CUT WHEN THE WIRING WAS CUT. 2) COMPLETE LOSS OF DISPLAYS AND CONTROLS IN THE DASHBOARD, WITH NO WARNING THAT IT WAS GOING TO HAPPEN. EVERYTHING WORKED IN THE EVENING, AND WAS LOST THE NEXT MORNING. NO WIPERS, LIGHTS, DISPLAYS, ETC. CAR SAT IN DRIVEWAY FOR 12 HOURS, FROM THE TIME IT WORKED, TO THE TIME THAT WE DISCOVERED NOTHING WORKED. 3) PROBLEM W/ POWER STEERING. CAR MAKES A WINING NOISE AND DRINKS POWER STEERING FLUID. SEVERAL DIFFERENT WEBSITES REPORT THIS AS A COMMON PROBLEM, AND THE DEALER WANTS A $1200 REPAIR. THIS SHOULD BE A RECALL. *TR

NHTSA ODI #10273586

92,000 miles · Jun 6, 2009
Fuel System, Gasoline

I HAVE A 2004 CHRYSLER TOWN AND COUNTRY. IT STALLS AFTER EVERY FILL UP. SOMETIMES WITHOUT WARNING WHILE DRIVING. WHAT THE '!@#$%?

NHTSA ODI #10272992

16,000 miles · Mar 14, 2009
Steering

WE HAD TO GET OUR STEERING RACK REPLACED (UNDER WARRANTY) AT ABOUT 16,000 MILES BECAUSE IT WAS GROANING AND HARD TO STEER. ABOUT 16 MONTHS AFTER THAT AT ABOUT 42,000 MILES THE VAN WAS IN FOR SOMETHING ELSE AND THE DEALER TOLD ME THE STEERING RACK WAS LEAKING AND NEEDED TO BE REPLACED FOR $1100. THEY DID NOT EVEN WARRANTY THE R…

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WE HAD TO GET OUR STEERING RACK REPLACED (UNDER WARRANTY) AT ABOUT 16,000 MILES BECAUSE IT WAS GROANING AND HARD TO STEER. ABOUT 16 MONTHS AFTER THAT AT ABOUT 42,000 MILES THE VAN WAS IN FOR SOMETHING ELSE AND THE DEALER TOLD ME THE STEERING RACK WAS LEAKING AND NEEDED TO BE REPLACED FOR $1100. THEY DID NOT EVEN WARRANTY THE REPLACEMENT PART ITSELF WHICH DID NOT LAST. *TR

NHTSA ODI #10261806

59,000 miles · Mar 7, 2009
Exterior Lighting

RIGHT REAR TAIL LIGHT ASSEMBLY CAME APART WHERE THE FRONT AND REAR PIECES ARE ADHERED TOGETHER. *TR

NHTSA ODI #10261001

101,695 miles · Feb 17, 2009
Steering

POWER STEERING PUMP WAS REPLACED, THEN STARTED MAKING NOISE. TURNED OUT TO BE A LEAKING UPPER POWER STEERING HOSE. THERE WAS A RECALL ON THIS VEHICLE FOR THIS HOSE BUT OUR VIN WAS NOT INCLUDED IN THE RECALL. WE PAID TO GET THE HOSE REPLACED, AND WE ARE WONDERING IF THIS IS A CONTINUING PROBLEM WITH THIS POWER STEERING HOSE TH…

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POWER STEERING PUMP WAS REPLACED, THEN STARTED MAKING NOISE. TURNED OUT TO BE A LEAKING UPPER POWER STEERING HOSE. THERE WAS A RECALL ON THIS VEHICLE FOR THIS HOSE BUT OUR VIN WAS NOT INCLUDED IN THE RECALL. WE PAID TO GET THE HOSE REPLACED, AND WE ARE WONDERING IF THIS IS A CONTINUING PROBLEM WITH THIS POWER STEERING HOSE THAT MAY AFFECT MORE VEHICLES THAN ORIGINALLY WERE RECALLED. I DO HAVE THE OLD POWER STEERING HOSE. *TR

NHTSA ODI #10258939

65,836 miles · Feb 13, 2009
Suspension

TL*THE CONTACT OWNS A 20045 CHRYSLER TOWN AND COUNTRY LX. WHILE DRIVING VARIOUS SPEEDS OVER BUMPS IN THE ROAD, THE VEHICLE MAKES LOUD NOISES. THE CONTACT TOOK THE VEHICLE TO THE DEALER ON NOVEMBER 15, 2007 AND THEY REPLACED THE SWAY BAR BUSHING; HOWEVER, THE REPAIR DID NOT PERMANENTLY CORRECT THE FAILURE. THE VEHICLE WAS TAKE…

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TL*THE CONTACT OWNS A 20045 CHRYSLER TOWN AND COUNTRY LX. WHILE DRIVING VARIOUS SPEEDS OVER BUMPS IN THE ROAD, THE VEHICLE MAKES LOUD NOISES. THE CONTACT TOOK THE VEHICLE TO THE DEALER ON NOVEMBER 15, 2007 AND THEY REPLACED THE SWAY BAR BUSHING; HOWEVER, THE REPAIR DID NOT PERMANENTLY CORRECT THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON FEB 12, 2009. THE DEALER STATED THAT THE FAILURE COULD RECUR TWO OR THREE TIMES IN THE LIFETIME OF THE VEHICLE. THE REPAIR WOULD COST $475. THE MANUFACTURER IS AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL; THEREFORE, THEY WOULD NOT ASSIST WITH THE REPAIR. THE FAILURE MILEAGE WAS 65,836 AND CURRENT MILEAGE WAS 85,132. UPDATED 3/16/09 *CN UPDATED 03/20/09. *JB

NHTSA ODI #10258567

60,000 miles · Oct 15, 2008
Power Train

TL*THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 50 MPH, THE SHIFTER WOULD NOT CHANGE INTO DIFFERENT GEARS. THE VEHICLE HESITATED AND DROVE ROUGHLY WHILE IN MOTION. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE WARNING INDICATOR REMAINED LIT UNTIL THE ENGINE WAS …

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TL*THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 50 MPH, THE SHIFTER WOULD NOT CHANGE INTO DIFFERENT GEARS. THE VEHICLE HESITATED AND DROVE ROUGHLY WHILE IN MOTION. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE WARNING INDICATOR REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FAILURE WAS RELATED TO THE TRANSMISSION. THE VEHICLE HAS NOT BEEN REPAIRED. THE VEHICLE WAS OPERABLE IF DRIVEN AT 35 MPH OR LESS. THE FAILURE AND CURRENT MILEAGES WERE 60,000.

NHTSA ODI #10245565

Official recalls

1

04V386000 · Steering:hydraulic Power Assist:hose, Piping, And Connections

Aug 5, 2004

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Consequence & remedy

Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

DP14002 · Engine Stall After Refueling

Opened Sep 5, 2014 · Closed Apr 6, 2015

Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly

This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information request and testing an RS minivan identified by its owner as experiencing post-refuel engine stalls.After completing this evaluation, NHTSA has concluded that further investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists.The stalls occurring in these vehicles only occur immediately after filling up the fuel tank and happen at low engine speeds. The failure rate is low, even after 8 to 13 years of the vehicles being in service, and there are no reports of crashes or injuries resulting from the stall condition.In the Agency's view, additional investigation is unlikely to result in finding the existence of a safety-related defect in the subject vehicles.Given the need to allocate and prioritize NHTSA's limited resources to best accomplish the Agency's safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will take further action if warranted by future circumstances. More details concerning our review can be found in the Federal Register Notice for this action.The following 161 VOQs are included in the petition evaluation: 10209242, 10229468, 10240708, 10260923, 10275939, 10276532, 10296487, 10298175, 10328669, 10330144, 10346517, 10349789, 10354758, 10363689, 10372112, 10372368, 10372514, 10378031, 10379764, 10382938, 10387448, 10394063, 10398877, 10413918, 10418652, 10420924, 10427063, 10437525, 10445392, 10446902, 10470028, 10471249, 10473733, 10502231, 10503114, 10504260, 10509862, 10511988, 10512120, 10512385, 10512650, 10513147, 10538154, 10549841, 10551763, 10555188, 10555418, 10556754, 10565367, 10574012, 10574398, 10586555, 10587212, 10587559, 10593433, 10607841, 10607913, 10608922, 10615810, 10622468, 10628141, 10632112, 10632128, 10632172, 10632175, 10632231, 10632262, 10632266, 10632270, 10632305, 10632316, 10632326, 10632370, 10632385, 10632399, 10632492, 10632542, 10632765, 10632833, 10632928, 10633197, 10633281, 10633409, 10633421, 10633483, 10633507, 10637752, 10637804, 10637950, 10637975, 10638032, 10638289, 10638290, 10638401, 10638968, 10639218, 10639623, 10641157, 10641603, 10641614, 10641836, 10644339, 10644705, 10649713, 10649895, 10649932, 10650313, 10652590, 10653147, 10653783, 10654533, 10655226, 10658900, 10659679, 10660320, 10662588, 10662645, 10662662, 10663473, 10667056, 10667437, 10668081, 10668094, 10668131, 10668612, 10668969, 10668970, 10669584, 10669678, 10669729, 10669775, 10669866, 10669895, 10669992, 10670422, 10670506, 10676348, 10676732, 10677120, 10679795, 10679934, 10680057, 10680290, 10680342, 10680714, 10681512, 10682584, 10682906, 10683022, 10683114, 10683549, 10683620, 10683697, 10683743, 10689898, 10690761, 10691284, 10691556, 10691751, 10693061, 10694300