NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
404 reports176,000 miles · Jul 25, 2010
Fuel System, OtherService Brakes, Hydraulic
I HAVE TALKED TO SOMEONE ABOUT A COUPLE OF MONTHS AGO AT THE CHRYSLER DEALER CALL CENTER AND HAVE COMPLAINED ABOUT MY REAR TIRE LOCKING UP AND BRAKES HAS BEEN CHANGED TWICE IN ONE YEAR AND WHEN THEY LOCK UP ONLY ON THAT REAR TIRE IT STARTS TO SMOKE AND SMELL LIKE THE RUBBER IS BURNING AND MY OTHER COMPLAINT THAT STARTED YESTERDA…
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I HAVE TALKED TO SOMEONE ABOUT A COUPLE OF MONTHS AGO AT THE CHRYSLER DEALER CALL CENTER AND HAVE COMPLAINED ABOUT MY REAR TIRE LOCKING UP AND BRAKES HAS BEEN CHANGED TWICE IN ONE YEAR AND WHEN THEY LOCK UP ONLY ON THAT REAR TIRE IT STARTS TO SMOKE AND SMELL LIKE THE RUBBER IS BURNING AND MY OTHER COMPLAINT THAT STARTED YESTERDAY JULY 24,2010 I WAS RETURNING HOME AND PULLING OFF FROM WHERE I WAS PARKED AS I WAS PUSHING THE GAS FOR ACCELERATION IS WAS HESITATION LIKE IT WASN'T GETTING THE GAS. THEN AS I PROCEEDED TO CONTINUE TO ACCELERATE IT CONTINUOUSLY DONE THE SAME THING LIKE IT WAS GOING TO CUT OFF. I WAS AT THE STOP LIGHT IN A CITY AREA AND IT HAD MAJOR HESITATION AND IT WAS DANGEROUS AND VERY FRIGHTENING. JUST IMAGINE A CAR NOT GOING WHEN THE GAS IS PUSHED AND YOU GOT A BIG TRUCKER BEHIND YOU THOSE PEOPLE IN OTHER CARS DON'T KNOW WHAT IS GOING ON WITH YOU THEY ARE NOT GOING TO SLOW DOWN AND MAY CAUSE AN ACCIDENT. *TR
NHTSA ODI #10345173
130,000 miles · Jun 23, 2010
Electrical SystemFuel System, Gasoline
VAN STARTED RUNNING ROUGH AND SMOKING HEAVY BLUE/WHITE SMOKE OUT THE EXHAUST PIPE. THE SMOKE WAS FROM RAW UNBURNED FUEL THAT WAS POURING INTO THE ENGINE AND UNABLE TO BE BURNED OFF AT ANY RPM BELOW 3000. THE VAN WAS FINE WHEN LAST PARKED AT OUR RESIDENCE. NEXT DAY WIFE WAS GOING TO THE STORE AND VAN IMMEDIATELY HAD THE PROB…
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VAN STARTED RUNNING ROUGH AND SMOKING HEAVY BLUE/WHITE SMOKE OUT THE EXHAUST PIPE. THE SMOKE WAS FROM RAW UNBURNED FUEL THAT WAS POURING INTO THE ENGINE AND UNABLE TO BE BURNED OFF AT ANY RPM BELOW 3000. THE VAN WAS FINE WHEN LAST PARKED AT OUR RESIDENCE. NEXT DAY WIFE WAS GOING TO THE STORE AND VAN IMMEDIATELY HAD THE PROBLEM. COOL ENGINE, HAD BEEN SITTING OVERNIGHT. SHE DROVE ABOUT HALF A MILE THINKING THE VAN WOULD RUN SMOOTHER BEFORE SEEING AND SMELLING THE GAS AND SMOKE. SHE IMMEDIATELY RETURNED THE VAN TO THE HOUSE. I CHECKED THE DIAGNOSTIC CODE WHICH INDICATED P0201: #1 FUEL INJECTOR OPEN CIRCUIT. I AM FAIRLY HANDY WITH VEHICLE REPAIRS AND DECIDED TO TAKE THE TOP HALF OF THE INTAKE OFF TO CHECK THE #1 INJECTOR AND INSPECT THE OTHER 5 AS WELL WHILE THERE. ALL INJECTORS COIL RESISTANCE CHECKED FINE AT 12.5 OHMS, NO OPEN CIRCUIT AS INDICATED. DECIDED TO CHECK THE FUEL RAIL WIRING HARNESS FOR A SHORT CIRCUIT AND SURE ENOUGH THE #1 CYLINDER WIRING INDICATED A SHORT CIRCUIT. WITH THE METER ON THE INJECTED PLUG, WIGGLED THE HARNESS AND THE SHORT WENT AWAY. SO I REMOVED THE ENTIRE INJECTED WIRING HARNESS FOR INSPECTION, THIS INVOLVED REMOVING ALL THE FACTORY WIRE WRAP AND PROTECTIVE SLEEVE. DISCOVERED THAT ALL THE WIRES INSIDE THE HARNESS HAD ALL THE INSULATION MISSING AT ONE SECTION NEXT TO THE MAIN HARNESS CONNECTOR. THE HARNESS WAS PROTECTED AND NOT TOUCHING ANY PART OF THE ENGINE YET FAILED. I CONTACTED LOCAL CHRYSLER PARTS DEPT. AND INQUIRED ABOUT A REPLACEMENT HARNESS, RESPONSE WAS NEW HARNESS OVER $200 AND HAD TO BE ORDERED. WAS ALSO TOLD THAT THIS PARTICULAR HARNESS WHICH FITS 2001 - 2003 CHRYSLER VANS, IS ORDERED BY CHRYSLER GARAGES AT 53 UNITS A WEEK. THIS IS WHERE THE PROBLEM LIES. THIS IS A FACTORY FLAW AND NEEDS TO BE RECALLED BEFORE A FIRE STARTS OR TOXIC FUMES FROM THE EXHAUST INJURES A PASSENGER. THERE IS NO HEAT SHIELD AT THIS CONNECTORS LOCATION WHICH I BELIEVE CAUSED THE HARNESS FAILURE. I REPAIRED THE HARNESS AND ENGINE RUNS. *TR
NHTSA ODI #10339808
50,000 miles · Jun 15, 2010
Air Bags
AIR BAG LIGHT IS LIT, WAS SUPPOSEDLY FIXED BUT CAME BACK ON AND WE WERE TOLD THAT WE WOULD NEED TO PAY FOR REPAIR. IT IS A 2002 TOWN AND COUNTRY, 2001 AND 2003 WERE RECALLED FOR SAME SAFETY DEFECT. WHY IS OUR YEAR EXEMPTED, IS CHRYSLER THAT INEPT TO FIX PROBLEMS??? *TR
NHTSA ODI #10336401
96,000 miles · Jun 9, 2010
Power Train
TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN & COUNTRY. WHILE DRIVING AT 55 MPH, THE CONTACT NOTICED THAT THE VEHICLE WOULD NO LONGER ACCELERATE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP WHERE THE TRANSMISSION WAS REPLACED. HOWEVER, 6 MILES AFTER THE REPAIR THE SAME FAILURE OCCURRED. PRIOR TO THE FAILURE, THE CONTACT HAD …
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TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN & COUNTRY. WHILE DRIVING AT 55 MPH, THE CONTACT NOTICED THAT THE VEHICLE WOULD NO LONGER ACCELERATE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP WHERE THE TRANSMISSION WAS REPLACED. HOWEVER, 6 MILES AFTER THE REPAIR THE SAME FAILURE OCCURRED. PRIOR TO THE FAILURE, THE CONTACT HAD THE TRANSMISSION FLUSHED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 96,000.
NHTSA ODI #10335566
110,300 miles · Jun 7, 2010
Latches/locks/linkages
WHILE REMOVING A BIKE RACK FROM THE TRUNK OF MY 2002 TOWN & COUNTRY MINI VAN, MY HAND SLIPPED SHUTTING AND TRAPPING THE FINGERS ON MY RIGHT HAND IN THE DOOR JAM. SINCE MY FINGERS WERE IN THE WAY, THE TRUNK WOULDN'T SHUT SECURELY AND THEREFORE, THE TRUNK RELEASE WOULD NOT WORK. WHEN I TRIED TO OPEN THE TRUNK WITH MY LEFT HAND, …
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WHILE REMOVING A BIKE RACK FROM THE TRUNK OF MY 2002 TOWN & COUNTRY MINI VAN, MY HAND SLIPPED SHUTTING AND TRAPPING THE FINGERS ON MY RIGHT HAND IN THE DOOR JAM. SINCE MY FINGERS WERE IN THE WAY, THE TRUNK WOULDN'T SHUT SECURELY AND THEREFORE, THE TRUNK RELEASE WOULD NOT WORK. WHEN I TRIED TO OPEN THE TRUNK WITH MY LEFT HAND, IT JUST DINGED AT ME THREE TIMES AND STAYED TIGHT ON MY HAND. MY FINGERS QUICKLY BEGAN LOOSING FEELING. SEEING AS I HAD NO ADULTS AVAILABLE TO ASSIST, I STARTED TRYING TO PULL MY HAND OUT AS MY DAUGHTER CALLED 911. THE RING ON MY RIGHT HAND WAS KEEPING THE TRUNK OPENED JUST BARELY FAR ENOUGH WHERE I COULD PULL MY HAND OUT, BUT IN DOING SO I MANAGED TO SCRAPE A LARGE PORTION OF SKIN OFF ONE OF MY FINGERS AND MY KNUCKLES WERE BLEEDING. IF IT HADN'T BEEN FOR THAT RING, I AM CERTAIN I WOULD HAVE NEEDED THE PARAMEDIC' ASSISTANCE TO BREAK OPEN THE DOOR. THIS WOULD HAVE LEFT ME TRAPPED FOR AT LEAST 5 MORE MINUTES. AS IT IS, MY INDEX FINGER HAS BEEN NUMB FOR THREE DAYS. BY THE GRACE OF GOD, I ONLY SUFFERED THIS TEMPORARY NUMBNESS AND MINOR SCRATCHES. I AM DEEPLY CONCERNED FOR MY CHILDREN'S SAFETY AS IT WOULD HAVE CRUSHED THEIR LITTLE HANDS. YOU WOULD THINK A 2002 MODEL WOULD HAVE THE SAFETY FEATURE THAT WOULD DETECT AN OBSTRUCTION AND NOT CLOSE OR AT LEAST BE ABLE TO REOPEN IMMEDIATELY. VERY CONCERNING. *TR
NHTSA ODI #10334938
74,000 miles · Apr 8, 2010
Suspension
2002 CHRYSLER TOWN & COUNTRY LXI FRONT TIRES WORN, RATTLING WHEN MOVING OVER AND UNEVEN SUFACE, CHECKED BALL JOINTS BADLY WORN LESS THAN 80,000 MI. LOWER BALL JOINT FAILURE. *TR
NHTSA ODI #10324524
Mileage unknown · Mar 25, 2010
Air Bags
AIRBAG LIGHT COMES ON AND GOES OFF CONSTINTLY
NHTSA ODI #10322134
13,223 miles · Mar 17, 2010
Steering
TL*THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT SPEEDS OF 60-65 MPH ON A SLIGHTLY WET ROAD SURFACE, THE VEHICLE BEGAN PULLING TO THE EXTREME RIGHT WITHOUT DRIVER INTENT. THE CONTACT ATTEMPTED TO STRAIGHTEN THE STEERING WHEEL BUT THE FAILURE PERSISTED. THE CONTACT WAS UNABLE TO MAINTAIN CONTROL OF THE VEHIC…
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TL*THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT SPEEDS OF 60-65 MPH ON A SLIGHTLY WET ROAD SURFACE, THE VEHICLE BEGAN PULLING TO THE EXTREME RIGHT WITHOUT DRIVER INTENT. THE CONTACT ATTEMPTED TO STRAIGHTEN THE STEERING WHEEL BUT THE FAILURE PERSISTED. THE CONTACT WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PROCEEDED TO CRASH INTO A NEARBY GUARDRAIL. THE FIRE DEPARTMENT AND POLICE WERE CALLED TO THE SCENE. THERE WERE NO INJURIES. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO THE CONTACTS RESIDENCE. THE FAILURE WAS CAUSED BY THE TIE ROD. THE VIN WAS PROVIDED; HOWEVER, IT WAS NOT ACCEPTED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 13,223.
NHTSA ODI #10320540
83,000 miles · Jan 19, 2010
Latches/locks/linkages
I HAVE A 2002 CHRYSLER TOWN AND COUNTRY VAN AND COME TO FIND THAT THE PASSENGER SLIDING DOOR IS UNABLE TO OPEN AT ALL. I TRIED TO DISCONNECT THE BATTERY AND OPEN IT, NOTHING WORKS, IT IS LOCKED SO TIGHT THE DOOR WILL NOT UNLOCK. *TR
NHTSA ODI #10300286
106,000 miles · Jan 10, 2010
Parking BrakeService Brakes, Hydraulic
I WAS DRIVING ON THE HWY AND MY BRAKE ENGAGED NOT SURE IF IT WAS THE E-BRAKE OR REG BRAKE IT JERKED THE CAR FORWARD AND THE BRAKE LIGHT CAME ON AND AS FAST IT HAPPENED IT CORRECTED ITSELF AND THE LIGHT WENT OUT. I CALLED THE PLACE I BOUGHT IT AND ANSWER WAS BRING IT BACK AND I WILL REFUND YOUR MONEY, I HAVE ALREADY PAID OUT A GO…
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I WAS DRIVING ON THE HWY AND MY BRAKE ENGAGED NOT SURE IF IT WAS THE E-BRAKE OR REG BRAKE IT JERKED THE CAR FORWARD AND THE BRAKE LIGHT CAME ON AND AS FAST IT HAPPENED IT CORRECTED ITSELF AND THE LIGHT WENT OUT. I CALLED THE PLACE I BOUGHT IT AND ANSWER WAS BRING IT BACK AND I WILL REFUND YOUR MONEY, I HAVE ALREADY PAID OUT A GOOD DEAL JUST REGISTERING AND SALES TAX WHAT DO I DO. *TR
NHTSA ODI #10298886
NHTSA investigations
6EA05009 · Headlight Malfunction
Opened Jun 1, 2005 · Closed May 2, 2006
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
PE05004 · Headlight Malfunction
Opened Feb 2, 2005 · Closed Jun 1, 2005
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
PE04049 · Speaker Fire In The Rear Of The Vehicle
Opened Jul 7, 2004 · Closed Nov 5, 2004
Status: closed (inferred from source dates) · Electrical System:wiring: Rear Compartment/trunk; Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Electrical System:wiring: Rear Compartment/trunk
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
PE03012 · Power Steering Hose Failure
Opened Apr 9, 2003 · Closed May 29, 2003
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid; Steering:hydraulic Power Assist:pump; Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
Additional source detail variants (5)
Steering:hydraulic Power Assist:hose, Piping, And Connections
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:power Steering Fluid
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:pump
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist System
PLEASE SEE ATTACHED REPORT.
Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
PE02068 · Fuel Tank Leak
Opened Sep 24, 2002 · Closed Oct 9, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.
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