NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
404 reports169,855 miles · Nov 13, 2011
Tires
MY MECHANIC NOTICED TIRE WARE DEFECTIVE. HE SHOWED ME WHERE THE SIDE WALLS HAD A SLICE GOING AROUND THE OUTER TIRE TOWARD THE TREAD SIDE OF THE SIDE WALL. THE TWO FRONT TIRES (FIRESTONE AFFINITY TOURING) HAD A SIGNIFICANT SLICE, AS IF THE TIRE WOULD SPLIT AND THE TWO BACK TIRES WERE SHOWING SIGNS OF DOING THE SAME THING ONLY N…
Read full complaint
MY MECHANIC NOTICED TIRE WARE DEFECTIVE. HE SHOWED ME WHERE THE SIDE WALLS HAD A SLICE GOING AROUND THE OUTER TIRE TOWARD THE TREAD SIDE OF THE SIDE WALL. THE TWO FRONT TIRES (FIRESTONE AFFINITY TOURING) HAD A SIGNIFICANT SLICE, AS IF THE TIRE WOULD SPLIT AND THE TWO BACK TIRES WERE SHOWING SIGNS OF DOING THE SAME THING ONLY NOT AS BAD YET. HE RECOMMENDED I GO BACK TO PLACE OF PURCHASE AND INQUIRE ABOUT THESE TIRES BEING DEFECTIVE. THIS WAS AUGUST, 26, 2011. FIRESTONE TOOK OFF THE TWO FRONT TIRES AND SOLD ME 2 NEW TIRES (FR710) , SAYING THE BACK TWO (AFFIINITY TOURING) WEREN'T BAD ENOUGH TO USE WARRANTY. HOWEVER, IF I CAN IN THE VERY NEXT WEEK, WHICH WAS A NEW MONTH, HE COULD HELP ME WITH MY BACK TWO TIRES. MY TIME WAS LIMITED AND I DID NOT GET MY CAR IN UNTIL 2 MONTHS LATER. NOW FIRESTONE WON'T HONOR REPLACING THE BACK TIRES. THE SLICE IS STILL THERE AND MY CONCERN IS IF THE TIRES ARE DEFECTIVE, AM I SAFE DRIVING AROUND ON THEM? THE TWO FRONT WERE APPARENTLY BAD ENOUGH TO REPLACE. *TR
NHTSA ODI #10435420
198,000 miles · Sep 29, 2011
Exterior Lighting
TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT NOTICED THAT THE HEADLIGHTS BEGAN TO FLICKER INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE AN INDEPENDENT MECHANIC FOR DIAGNOSTICS. THE MECHANIC STATED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE…
Read full complaint
TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT NOTICED THAT THE HEADLIGHTS BEGAN TO FLICKER INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE AN INDEPENDENT MECHANIC FOR DIAGNOSTICS. THE MECHANIC STATED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS THEN TAKEN TO A DIFFERENT MECHANIC FOR DIAGNOSTICS. THE MECHANIC STATED THAT THE FRONT CONTROL MODULE AND THE POWER MODULE WERE THE CAUSE OF THE FAILURE AND HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 198,000.
NHTSA ODI #10427915
Mileage unknown · Sep 15, 2011
Air BagsElectrical System
AIRBAG WARNING LIGHT REMAINS ON AT ALL TIMES AFTER STARTING VEHICLE AND THE STEERING WHEEL MOUNTED CRUISE CONTROLS DOES NOT OPERATE. *KB
NHTSA ODI #10425666
Mileage unknown · Sep 11, 2011
Air Bags
SINCE AIRBAG WARNING LIGHT REMAINS ON AT ALL TIMES WHEN VEHICLE STARTS UP EVEN WHILE DRIVING, THE STEERING WHEEL HORN DOES NOT OPERATE AT ANY TIME AND THE STEERING WHEEL MOUNTED RADIO CONTROLS DOES NOT OPERATE. *TR
NHTSA ODI #10424679
108,345 miles · Aug 22, 2011
Electrical System
DRIVERS WINDOW NOT WORKING ALONG WITH RADIO, THE WINDSHIELD WIPERS WILL NOT SHUT OFF EVEN WITH KEY OUT OF IGNITION, REMOVED FUSE AND THEN THE CAR WOULD NOT START, ONCE WE HAD THE CAR JUMPED THE REAR WINDSHIELD WIPER STARTED AND WOULDN'T STOP AND THE DIALS IN THE DASHBOARD STARTING SPINNING AND CAR NEEDS TO GET A JUMP EACH TIME I…
Read full complaint
DRIVERS WINDOW NOT WORKING ALONG WITH RADIO, THE WINDSHIELD WIPERS WILL NOT SHUT OFF EVEN WITH KEY OUT OF IGNITION, REMOVED FUSE AND THEN THE CAR WOULD NOT START, ONCE WE HAD THE CAR JUMPED THE REAR WINDSHIELD WIPER STARTED AND WOULDN'T STOP AND THE DIALS IN THE DASHBOARD STARTING SPINNING AND CAR NEEDS TO GET A JUMP EACH TIME IT IS SHUT OFF. NO ONE CAN SEEM TO FIND THE PROBLEM WITH IT. I CALLED CHRYSLER AND THEY STATED THAT THERE WAS NOTHING THEY COULD DO BECAUSE THE RECALLS ARE VIN SPECIFIC AND THAT ONE HAS NOT BEEN RECALLED, DESPITE THE FACT I AM READING THIS HAPPENING TO OTHERS WHO ALSO HAVE 2002 CHRYSLER TOWN & COUNTRY. *TR
NHTSA ODI #10421022
150,000 miles · Jul 25, 2011
Air Bags
WE HAD OUR 2002 TOWN AND COUNTRY TO THE DEALER IN JOHNSON CITY TN A FEW YEARS BACK FOR THE SAME COMPLAINT (AIR BAG LIGHT STAYS ON). 2001 AND I THINK 2003 WERE RECALLED FOR THIS PROBLEM BUT NOT 2002. THIS DEALER TOO WANTED US TO FOOT THE BILL A THIRD TIME. SAID NO. DID NOT KNOW THAT THEY WERE NOT TO SELL A VEHICLE WITH THE AI…
Read full complaint
WE HAD OUR 2002 TOWN AND COUNTRY TO THE DEALER IN JOHNSON CITY TN A FEW YEARS BACK FOR THE SAME COMPLAINT (AIR BAG LIGHT STAYS ON). 2001 AND I THINK 2003 WERE RECALLED FOR THIS PROBLEM BUT NOT 2002. THIS DEALER TOO WANTED US TO FOOT THE BILL A THIRD TIME. SAID NO. DID NOT KNOW THAT THEY WERE NOT TO SELL A VEHICLE WITH THE AIR BAG LIGHT ON. *TR
NHTSA ODI #10415081
68,000 miles · Jul 6, 2011
Electrical SystemEngine And Engine CoolingPower Train
TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. WHILE THE CONTACT WAS AT DRIVING VARIOUS SPEEDS THE ENGINE STALLED WITHOUT PRIOR WARNING. THE ENGINE RESTARTED AND THE CONTACT RESUMED NORMALLY. THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEY WERE UNABLE TO LOCATE THE PROBLEM. TH…
Read full complaint
TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. WHILE THE CONTACT WAS AT DRIVING VARIOUS SPEEDS THE ENGINE STALLED WITHOUT PRIOR WARNING. THE ENGINE RESTARTED AND THE CONTACT RESUMED NORMALLY. THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEY WERE UNABLE TO LOCATE THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. UPDATED 8/29/11 *CN THE CONSUMER ALSO STATED THE VEHICLE HAD ELECTRICAL PROBLEMS AND THE PCM FAILED. UPDATED 10/05/11
NHTSA ODI #10410735
127,800 miles · Jun 22, 2011
Electrical SystemFuel System, Other
CONTACT STATES THAT FUEL INJECTION WIRING HARNESS FAILED AT 127,800 MILES DUE TO MELTING AND DISINTEGRATION OF INSULATION INSIDE INJECTOR WIRING HARNESS. VEHICLE LOST POWER AND DRIVER WAS FORCED TO SEEK ASSISTANCE. PROPERTY DAMAGE TO VEHICLE DUE TO MISFIRING AND ENGINE OVERHEATING RESULTED IN REPAIR BILLS OVER $2,200 FOR NEW HEA…
Read full complaint
CONTACT STATES THAT FUEL INJECTION WIRING HARNESS FAILED AT 127,800 MILES DUE TO MELTING AND DISINTEGRATION OF INSULATION INSIDE INJECTOR WIRING HARNESS. VEHICLE LOST POWER AND DRIVER WAS FORCED TO SEEK ASSISTANCE. PROPERTY DAMAGE TO VEHICLE DUE TO MISFIRING AND ENGINE OVERHEATING RESULTED IN REPAIR BILLS OVER $2,200 FOR NEW HEAD GASKET INSTALLATION, REPLACEMENT OF FUEL INJECTION WIRING HARNESS AND ECM. REPAIRS CORRECTED ELECTRICAL PROBLEMS. SEEKING RECALL ON CHRYSLER INJECTOR WIRING HARNESS AT FAULT ON MANY OF THESE VEHICLES. *TR
NHTSA ODI #10408553
76,486 miles · Jun 10, 2011
Air Bags
ON JUNE 28, 2008 WE PURCHASED A 2002 CHRYSLER TOWN & COUNTRY VAN FROM A LOCAL DEALER. WHEN I TEST DROVE IT I NOTICED A CHIP IN THE WINDSHIELD, FRONT HEADLIGHT FOGGED UP FROM MOISTURE INSIDE IT AND THE AIRBAG LIGHT STAYED ON CONTINUOUSLY. I POINTED THIS OUT TO THE SALESPERSON WHO STATED SHE WOULD MAKE SURE THESE THINGS WERE FIX…
Read full complaint
ON JUNE 28, 2008 WE PURCHASED A 2002 CHRYSLER TOWN & COUNTRY VAN FROM A LOCAL DEALER. WHEN I TEST DROVE IT I NOTICED A CHIP IN THE WINDSHIELD, FRONT HEADLIGHT FOGGED UP FROM MOISTURE INSIDE IT AND THE AIRBAG LIGHT STAYED ON CONTINUOUSLY. I POINTED THIS OUT TO THE SALESPERSON WHO STATED SHE WOULD MAKE SURE THESE THINGS WERE FIXED AS THEY INTERFERED WITH THE SAFETY OF THE VEHICLE. WHEN I TOOK DELIVERY OF THE VEHICLE ALL THINGS SEEMED TO BE ALRIGHT AND THEN AFTER A FEW MILES THE AIRBAG LIGHT AGAIN ILLUMINATED AND STAYED THAT WAY. I TOOK THE VAN BACK IN AND TOLD THE SALES MANAGER ABOUT THE LIGHT. AT FIRST HE REFUSED TO FIX IT FOR FREE. EVENTUALLY HE STATED THAT THEY WOULD FIX IT IF WE PAID $100 TOWARDS THE REPAIR. I DECIDED TO ACCEPT THIS OFFER. WHEN I RETURNED TO PICK UP THE VAN ALL SEEMED WELL BUT AFTER A FEW MILES OF DRIVING THE LIGHT AGAIN CAME ON AND STAYED ON. THINKING THAT THERE WAS NOTHING FURTHER WE COULD DO, WE DROVE IT THAT WAY. WE STILL OWN THE VAN AND ONLY RECENTLY I WAS TOLD THAT AS LONG AS THAT LIGHT WAS ON THE AIRBAGS WOULD NOT DEPLOY. WE ARE NOW WANTING TO SELL THE VAN BUT CAN'T DUE TO THIS SAFETY PROBLEM. I ALSO ONLY LEARNED RECENTLY THAT A DEALER CAN NOT LEGALLY SELL A VEHICLE WHILE THE AIRBAG LIGHT WAS ON LIKE THAT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10405930
130,000 miles · Mar 14, 2011
Electrical SystemFire
TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND RUNNING WHEN SMOKE BEGAN EMITTING FROM UNDER THE INSTRUMENT PANEL. THE VEHICLE WAS TURNED OFF AND THE CONTACT INSPECTED THE VEHICLE TO DISCOVER SMOKE BELLOWING FROM UNDER THE HOOD BUT NO FLAMES. THE FUSE BOX WAS DISCONNECTE…
Read full complaint
TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND RUNNING WHEN SMOKE BEGAN EMITTING FROM UNDER THE INSTRUMENT PANEL. THE VEHICLE WAS TURNED OFF AND THE CONTACT INSPECTED THE VEHICLE TO DISCOVER SMOKE BELLOWING FROM UNDER THE HOOD BUT NO FLAMES. THE FUSE BOX WAS DISCONNECTED AND THE CONTACT FOUND BURNED WIRES WITHIN THE FUSE BOX. THE VEHICLE WAS REPAIRED YET THE FAILURE RECURRED IN LESS THAN ONE YEAR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HER TO TAKE THE VEHICLE TO THE DEALER FOR FURTHER INSPECTION. THE CURRENT MILEAGE WAS APPROXIMATELY 150,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
NHTSA ODI #10390120
Official recalls
4Nov 2, 2004
ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A SPEAKER FIRE.
Remedy: DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Aug 5, 2004
ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.
Consequence & remedy
Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.
Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Oct 8, 2002
ON CERTAIN MINI VANS, THE FUEL TANK CONTROL VALVE WELD JOINT COULD SEPARATE RESULTING IN A POSSIBLE FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE.
Remedy: DEALERS WILL INSPECT THE FUEL TANK AND REPLACE IT IF NECESSARY. OWNER NOTIFICATION BEGAN OCTOBER 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Oct 4, 2001
VEHICLE DESCRIPTION: CERTAIN MINI VANS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER MANUALS SUPPLIED WITH THESE VEHICLES DO NOT INDICATE WHICH SEATING POSITIONS ARE EQUIPPED WITH TETHER ANCHORAGES AND CHILD RESTRAINT ANCHORAGE SYSTEMS AS REQUIRED BY THE STANDARD.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Remedy: OWNERS WILL BE PROVIDED WITH THE NECESSARY CHILD RESTRAINT SYSTEM INFORMATION. OWNER NOTIFICATION IS EXPECTED TO BEGIN OCTOBER 8, 2001. OWNERS WHO DO NOT RECEIVE THE FREE INFORMATION WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6EA05009 · Headlight Malfunction
Opened Jun 1, 2005 · Closed May 2, 2006
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
PE05004 · Headlight Malfunction
Opened Feb 2, 2005 · Closed Jun 1, 2005
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
PE04049 · Speaker Fire In The Rear Of The Vehicle
Opened Jul 7, 2004 · Closed Nov 5, 2004
Status: closed (inferred from source dates) · Electrical System:wiring: Rear Compartment/trunk; Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Electrical System:wiring: Rear Compartment/trunk
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
PE03012 · Power Steering Hose Failure
Opened Apr 9, 2003 · Closed May 29, 2003
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid; Steering:hydraulic Power Assist:pump; Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
Additional source detail variants (5)
Steering:hydraulic Power Assist:hose, Piping, And Connections
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:power Steering Fluid
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:pump
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist System
PLEASE SEE ATTACHED REPORT.
Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
PE02068 · Fuel Tank Leak
Opened Sep 24, 2002 · Closed Oct 9, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.
Illustration