IllustrationTWO MICHELIN MX4 215/65R16 TIRES HAVE NEEDED REPLACEMENT WITHOUT ANY ROAD HAZARD INVOLVED IN UNDER 20,000 MILES. FIRST WAS A BULGE IN THE SIDEWALL, THE SECOND WAS A SLOW LEAK THAT BECAME A FULL FLAT WITH NO VISIBLE DAMAGE. THESE BOTH OCCURRED ON A 2002 CHRYSLER TOWN AND COUNTRY ON THE RIGHT SIDE OF THE VEHICLE.*AK
2002 Chrysler Town And Country
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2002 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Town And Country years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
550–25K
6225–50K
6750–75K
4375–100K
34100–150K
13150K+
274 reports with mileage · 130 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 67 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 60 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
15 crash reports12 fire reports20 injury reports
What owners actually said
404 reportsCONSUMER COMPLAINED ABOUT BRAKING PROBLEMS. IT WAS DISCOVERED THAT THE PADS AND ROTORS WERE WARPED. DEALERSHIP HAD THE VEHICLE FOR SEVERAL DAYS , AND DID NOT REPAIR IT. CONSUME R STATED THAT THE WARNING LIGHTS NEVER CAME ON, AND WHEN IT WAS DISCOVERED, ALL THE BRAKES WERE WORN OUT. YET, THERE WAS NO WARNING THAT THE BRAKES NEED…
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CONSUMER COMPLAINED ABOUT BRAKING PROBLEMS. IT WAS DISCOVERED THAT THE PADS AND ROTORS WERE WARPED. DEALERSHIP HAD THE VEHICLE FOR SEVERAL DAYS , AND DID NOT REPAIR IT. CONSUME R STATED THAT THE WARNING LIGHTS NEVER CAME ON, AND WHEN IT WAS DISCOVERED, ALL THE BRAKES WERE WORN OUT. YET, THERE WAS NO WARNING THAT THE BRAKES NEEDED SERVICING. *AK
HAD TO CHANGE REGULATOR/MOTOR FOR THE DRIVER'S SIDE WINDOW IN THE AMOUNT OF $250 AND NOW THE PASSENGER SIDE WINDOW WON'T GO UP OR DOWN. *AK
2002 TOWN AND COUNTRY POWER SLIDING DOOR SAFETY CONCERN.*MR THE CONSUMERS CHILD REACHED DOWN TO GRAB A FALLING BOOK AS THE CONSUMER OPENED THE POWER SLIDING DOOR. THE MECHANISM WHICH OPERATES THE DOOR IS EXPOSED AND THE CHILD RIGHT HAND ACCIDENTALLY CONTACTED THE UNPROTECTED EQUIPMENT . THE CHILD SUSTAINED A BRUISE AND LACERA…
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2002 TOWN AND COUNTRY POWER SLIDING DOOR SAFETY CONCERN.*MR THE CONSUMERS CHILD REACHED DOWN TO GRAB A FALLING BOOK AS THE CONSUMER OPENED THE POWER SLIDING DOOR. THE MECHANISM WHICH OPERATES THE DOOR IS EXPOSED AND THE CHILD RIGHT HAND ACCIDENTALLY CONTACTED THE UNPROTECTED EQUIPMENT . THE CHILD SUSTAINED A BRUISE AND LACERATION OF THE NAIL AND TIP OF THE MIDDLE FINGER. THE CONSUMER BELIEVES THE VEHICLES SHOULD BE RECALLED IN ORDER TO COVER THE MECHANISM. *NM
WHILE DRIVING CHECK ENGINE LIGHT CAME ON, AND A GEAR SHIFT LIGHT ILLUMINATED. WHEN THIS OCCURRED AUTOMATIC TRANSMISSION FAILED TO SHIFT OUT OF SECOND GEAR. DEALERSHIP PERFORMED A DRB TEST, IN WHICH THE FAILURE CODE FOUND WAS A LOW VOLTAGE BATTERY AND LOOSE CABLE. THE CABLE WAS TIGHTENED. THEN, DEALERSHIP TEST DROVE THE VAN. …
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WHILE DRIVING CHECK ENGINE LIGHT CAME ON, AND A GEAR SHIFT LIGHT ILLUMINATED. WHEN THIS OCCURRED AUTOMATIC TRANSMISSION FAILED TO SHIFT OUT OF SECOND GEAR. DEALERSHIP PERFORMED A DRB TEST, IN WHICH THE FAILURE CODE FOUND WAS A LOW VOLTAGE BATTERY AND LOOSE CABLE. THE CABLE WAS TIGHTENED. THEN, DEALERSHIP TEST DROVE THE VAN. NO OTHER PROBLEM WAS FOUND. THE FAILURE RECURRED WITHIN 2,347 MILES. DEALERSHIP TEST DROVE THE VAN FOR 15 MILES, AND FOUND NO PROBLEMS. ALSO, THE ABS LIGHT CAME ON AND STAYED ON. DEALERSHIP REPLACED THE ABS SENSOR 3 TIMES. *AK *NM
CHRYSLER T&C. FOR NO APPARENT REASON, THE SLIDING DOOR OPENED. ALSO, SEPARATE ISSUE, WHILE STOPPED AND IN PARK, THE SLIDING DOOR WOULD NOT OPEN WHEN THE CONSOLE BUTTON WAS PUSHED. I NOTICED THAT THE TRANSMISSION SELECTOR LIGHTS WERE ALL LIGHTED (P, R, N, D, L). I TURNED OFF THE IGNITION. RESTARTED THE VEHICLE. DROVE 10 FT…
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CHRYSLER T&C. FOR NO APPARENT REASON, THE SLIDING DOOR OPENED. ALSO, SEPARATE ISSUE, WHILE STOPPED AND IN PARK, THE SLIDING DOOR WOULD NOT OPEN WHEN THE CONSOLE BUTTON WAS PUSHED. I NOTICED THAT THE TRANSMISSION SELECTOR LIGHTS WERE ALL LIGHTED (P, R, N, D, L). I TURNED OFF THE IGNITION. RESTARTED THE VEHICLE. DROVE 10 FT. EVERYTHING WAS OK. DEALER COULD NOT FIND ANYTHING WRONG. *NM
WHILE DRIVING, THE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED ON THE DASHBOARD. AS A RESULT, THE AIR BAGS BECAME INOPERATIVE AND PROBABLY WOULD NOT DEPLOY WHEN NEEDED. THE DEALERSHIP REPLACED THE CLOCK SPRING AT THE CONSUMER'S EXPENSE. *AK THE AIR BAG LIGHT WAS INTERMITTENT DEPENDING ON THE POSITION OF THE STEERING WH…
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WHILE DRIVING, THE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED ON THE DASHBOARD. AS A RESULT, THE AIR BAGS BECAME INOPERATIVE AND PROBABLY WOULD NOT DEPLOY WHEN NEEDED. THE DEALERSHIP REPLACED THE CLOCK SPRING AT THE CONSUMER'S EXPENSE. *AK THE AIR BAG LIGHT WAS INTERMITTENT DEPENDING ON THE POSITION OF THE STEERING WHEEL. THE STEERING COLUMN HAD BEEN PREVIOUSLY REPAIRED. *SC *JB
WE PURCHASED A 2002 CHRYSLER TOWN & COUNTRY WITH 22000 MILES ON IT IN NOVEMBER 2003. SINCE THEN WE HAVE HAD IT IN THE SERVICE DEPARTMENT 6 TIMES FOR MULTIPLE PROBLEMS. WE FIRST REPORTED A VIBRATION IN THE FRONT END AND A CLICKING/KNOCKING NOISE WHEN TURNING THE STEERING TO THE RIGHT. THE DEALER SERVICE DEPT. REPLACED THE SWAY…
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WE PURCHASED A 2002 CHRYSLER TOWN & COUNTRY WITH 22000 MILES ON IT IN NOVEMBER 2003. SINCE THEN WE HAVE HAD IT IN THE SERVICE DEPARTMENT 6 TIMES FOR MULTIPLE PROBLEMS. WE FIRST REPORTED A VIBRATION IN THE FRONT END AND A CLICKING/KNOCKING NOISE WHEN TURNING THE STEERING TO THE RIGHT. THE DEALER SERVICE DEPT. REPLACED THE SWAY BAR LINKS AND BUSHINGS AND COULD NOT "DUPLICATE" THE VIBRATION PROBLEM. WE TOOK IT BACK AGAIN 3 MORE TIME FOR THE VIBRATION PROBLEM UNTIL THEY FINALLY REPLACCED ALL 4 TIRES. IT STIIL HAS A VIBRATION TO THIS DAY. IN BETWEEN ALL OF THESE VISITS WE HAD IT IN FOR A FUEL SMELL THET FILLED THE ENTIRE HOUSE WHEN PARKED IN THE GARAGE. THE REPLACED THE FUEL RAIL AND O-RINGS. STILL HAVE A GAS SMELL WHEN THE TANK IS FULL. ALSO HAD IS BACK IN FOR A STEERING PROBLEM AFTER THEY DID RECALL WORK ON THE POWER STEERING LINES THAT DID NOT GET DONE WHILE ON THE LOT. WHEN WE TOOK IT BACK IN THE POWER STEERING RACK SIEZED UP IN THE PARKING LOT AT THE DEALER. THEY REPLACED THE RACK AND PINION STEERING BOX. NOW WE JUST HAD TO TAKE IT BACK AGAIN FOR A CLICKING NOISE IN THE FRONT. THEY REPLACED THE SWAY BAR LINKS AND BUSHINGS AGAIN. THEY VAN CURRENTLY HAS 26000 MILES ON IT. AFTER WE PURCHASED THE VAN I DID SOME RESEARCH AND FOUND OUT THAT IT WAS A RENTAL VEHICLE BEFORE IT WAS ACTIONED TO THE DEALER THAT WE WENT TO. THE DEALER DID NOT DIVULGE THIS INFORMATION TO US BEFORE SIGNING THE DEAL. THEY HAD THE VAN FOR A TOTAL OF 3 WEEKS FOR THE FIRST 2 MONTHS THAT WE HAD IT. THINGS WERE GOING WELL UNTIL IT ALL STARTED OVER AGAIN WITH THE SWAY BAR.
WHILE DRIVING CONSUMER HEARD A NOISE AND VIBRATION COMING FROM THE FRONT END, VEHICLE WAS TAKEN TO THE DEALERSHIP, AND MECHANIC DETERMINED THAT ALL SIX NUTS WHICH HELD THE AXLE AND THE TRANSFER CASE WERE MISSING AND DAMAGED THE AXLE. ALSO, THEY ADVISED THE CONSUMER TO FILE A COMPLAINT WITH NHTSA. *AK
WHILE DRIVING OUR BACK WINDOW JUST EXPLODED. IT'S A 2002 CHRYSLER TOWN AND COUNTRY EX TOURING EDITION. WE IMMEDIATELY STOPPED THE VEHICLE AND THERE WAS NO EVIDENCE OF ANYTHING HITTING THE WINDOW AND THE WINDOW WAS BOWED OUT. WE DID FILE A POLICE REPORT WITH THE COLUMBUS POLICE DEPARTMENT.WE CALLED RICART CHRYSLER, WHERE WE PURC…
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WHILE DRIVING OUR BACK WINDOW JUST EXPLODED. IT'S A 2002 CHRYSLER TOWN AND COUNTRY EX TOURING EDITION. WE IMMEDIATELY STOPPED THE VEHICLE AND THERE WAS NO EVIDENCE OF ANYTHING HITTING THE WINDOW AND THE WINDOW WAS BOWED OUT. WE DID FILE A POLICE REPORT WITH THE COLUMBUS POLICE DEPARTMENT.WE CALLED RICART CHRYSLER, WHERE WE PURCHASED THE VEHICLE, AND WAS TOLD THE WARRANTY ONLY COVERS 12 MONTHS AND WAS TOLD IT WAS PROBABLY HEAT BUILD UP (IT WAS 57 DEGREES THAT DAY) OR A STRESS FRACTURE. WHICH I WOULD ASSUME TO BE A DEFECT AS WE DID NOTHING TO CAUSE THE WINDOW TO EXPLODE.*AK
Official recalls
404V531000 · Equipment:electrical:radio/tape Deck/cd Etc.
Nov 2, 2004
ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A SPEAKER FIRE.
Remedy: DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
04V386000 · Steering:hydraulic Power Assist:hose, Piping, And Connections
Aug 5, 2004
ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.
Consequence & remedy
Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.
Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
02V274000 · Fuel System, Gasoline:storage:tank Assembly
Oct 8, 2002
ON CERTAIN MINI VANS, THE FUEL TANK CONTROL VALVE WELD JOINT COULD SEPARATE RESULTING IN A POSSIBLE FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE.
Remedy: DEALERS WILL INSPECT THE FUEL TANK AND REPLACE IT IF NECESSARY. OWNER NOTIFICATION BEGAN OCTOBER 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
01V310000 · Child Seat
Oct 4, 2001
VEHICLE DESCRIPTION: CERTAIN MINI VANS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER MANUALS SUPPLIED WITH THESE VEHICLES DO NOT INDICATE WHICH SEATING POSITIONS ARE EQUIPPED WITH TETHER ANCHORAGES AND CHILD RESTRAINT ANCHORAGE SYSTEMS AS REQUIRED BY THE STANDARD.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Remedy: OWNERS WILL BE PROVIDED WITH THE NECESSARY CHILD RESTRAINT SYSTEM INFORMATION. OWNER NOTIFICATION IS EXPECTED TO BEGIN OCTOBER 8, 2001. OWNERS WHO DO NOT RECEIVE THE FREE INFORMATION WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6EA05009 · Headlight Malfunction
Opened Jun 1, 2005 · Closed May 2, 2006
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
PE05004 · Headlight Malfunction
Opened Feb 2, 2005 · Closed Jun 1, 2005
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
PE04049 · Speaker Fire In The Rear Of The Vehicle
Opened Jul 7, 2004 · Closed Nov 5, 2004
Status: closed (inferred from source dates) · Electrical System:wiring: Rear Compartment/trunk; Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Electrical System:wiring: Rear Compartment/trunk
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
PE03012 · Power Steering Hose Failure
Opened Apr 9, 2003 · Closed May 29, 2003
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid; Steering:hydraulic Power Assist:pump; Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
Additional source detail variants (5)
Steering:hydraulic Power Assist:hose, Piping, And Connections
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:power Steering Fluid
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:pump
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist System
PLEASE SEE ATTACHED REPORT.
Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
PE02068 · Fuel Tank Leak
Opened Sep 24, 2002 · Closed Oct 9, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.