NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
76 reportsClear category filter111,450 miles · Apr 6, 2009
Steering
I BOUGHT THIS 2002 MINI-VAN IN JANUARY FROM MY SISTER. SHE TOOK METICULOUS CARE OF IT. SO WHEN I FOUND MY STEERING FAILING, I NEVER THOUGHT IT WAS AN ISSUE WITH THE STEERING. I THOUGHT IT WAS THE POWER STEERING. I BLEW A POWER STEERING HOSE ONE DAY AFTER WEEKS OF SMELLING SOMETHING BURNING. GOT THAT FIXED AND THEN FOUND THE STE…
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I BOUGHT THIS 2002 MINI-VAN IN JANUARY FROM MY SISTER. SHE TOOK METICULOUS CARE OF IT. SO WHEN I FOUND MY STEERING FAILING, I NEVER THOUGHT IT WAS AN ISSUE WITH THE STEERING. I THOUGHT IT WAS THE POWER STEERING. I BLEW A POWER STEERING HOSE ONE DAY AFTER WEEKS OF SMELLING SOMETHING BURNING. GOT THAT FIXED AND THEN FOUND THE STEERING COLUMN WAS STILL LOCKING UP, NOT LETTING ME TURN THE CAR, RUNNING OVER THE CURB BECAUSE I COULD NOT STEER IT. AND I CAN STILL SMELL SOMETHING OUT OF THE ORDINARY, IT ALMOST SMELLS LIKE ANTI-FREEZE. NOT SURE WHAT IT IS. IT USUALLY HAPPENED WHEN I FIRST STARTED THE CAR AND DID NOT LET IT WARM UP FOR A LONG PERIOD OF TIME. NOW IT WILL DO IT WHEN I AM DRIVING.IT HAS HAPPENED AT LEAST 10 TIMES IN THE LAST MONTH. I AM GETTING ANNOYED WITH THIS. I HAVE HAD IT TO THE GARAGE 2 TIMES NOW AND THEY CAN NOT REPLICATE WHAT HAPPENS AND NOW I FEEL LIKE THEY THINK I AM A NUT CASE BECAUSE THEY SAY, THERE IS NOTHING WRONG. WE CAN NOT FIND A PROBLEM WITH IT. I CARRY 5-6 CHILDREN IN MY CAR AT ANY GIVEN TIME AND I FIND THIS TO BE VERY DANGEROUS. *TR
NHTSA ODI #10264294
Mileage unknown · Jun 27, 2008
Steering
MY TOWN AND COUNTRY HAS BEEN A LEMON FROM DAY ONE. IT HAS HAD A NUMBER OF STEERING PROBLEMS( IS NOW UNDRIVABLE AS IT IS LEAKING AND HEAT SHIELD IS DOWN) DEALER CLAIMS NO RECALL. IT HAS BEEN RUSTING SINCE BEFORE 30,000MILES. IT NOW HAS HOLES IN IT AND UNDERCARRIAGE RUSTED OUT. CHRYSLER HAS DONE NOTHING FOR ME. POWER WINDOW MECHAN…
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MY TOWN AND COUNTRY HAS BEEN A LEMON FROM DAY ONE. IT HAS HAD A NUMBER OF STEERING PROBLEMS( IS NOW UNDRIVABLE AS IT IS LEAKING AND HEAT SHIELD IS DOWN) DEALER CLAIMS NO RECALL. IT HAS BEEN RUSTING SINCE BEFORE 30,000MILES. IT NOW HAS HOLES IN IT AND UNDERCARRIAGE RUSTED OUT. CHRYSLER HAS DONE NOTHING FOR ME. POWER WINDOW MECHANISMS/MOTORS WERE INOPERATIONAL A YEAR AGO-AT THE SAME TIME. IT SHAKES. I AM AFRAID TO DRIVE IT. PAID PLENTY. HAS 68,000M.
NHTSA ODI #10232554
38,000 miles · Apr 29, 2008
Steering
ON MY 2002 CHRYSLER TOWN & COUNTRY WITH 38,000 MILES, THE RACK AND PINION BEGAN LEAKING IN OCT 2007. THE INTERNAL 'FALLING APART' OF THE RACK CAUSED A CLOG OF THE STEERING PUMPS SCREEN FILTER WHICH CAUSED A LOUD WHINING NOISE WHEN TURNING THE WHEEL. IN APRIL 2008, BOTH THE RACK & PINION AND THE POWER STEERING RESERVOIR NEEDED …
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ON MY 2002 CHRYSLER TOWN & COUNTRY WITH 38,000 MILES, THE RACK AND PINION BEGAN LEAKING IN OCT 2007. THE INTERNAL 'FALLING APART' OF THE RACK CAUSED A CLOG OF THE STEERING PUMPS SCREEN FILTER WHICH CAUSED A LOUD WHINING NOISE WHEN TURNING THE WHEEL. IN APRIL 2008, BOTH THE RACK & PINION AND THE POWER STEERING RESERVOIR NEEDED TO BE REPLACED TO FIX THE LEAK AND THE WHINING NOISE: PARTS - $320, LABOR - $900. *TR
NHTSA ODI #10226054
Mileage unknown · Mar 13, 2008
Steering
POWER STEERING HAS FAILED AT LEAST FIVE TIMES. SOMETIMES WHEN DRIVING 30 MPH WITHOUT WARNING, SOMETIMES WHEN BACKING OUT OF A DRIVEWAY, SOMETIMES WHEN SLOWING DOWN TO MAKE A TURN RESULTING IN A NEAR- MISS AND JUMPING A CURB. TO THIS DATE STEERING CONTINUES TO EMIT A WHINING NOISE. HOSES WERE REPLACED, STEERING COLUMN REBUILT.…
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POWER STEERING HAS FAILED AT LEAST FIVE TIMES. SOMETIMES WHEN DRIVING 30 MPH WITHOUT WARNING, SOMETIMES WHEN BACKING OUT OF A DRIVEWAY, SOMETIMES WHEN SLOWING DOWN TO MAKE A TURN RESULTING IN A NEAR- MISS AND JUMPING A CURB. TO THIS DATE STEERING CONTINUES TO EMIT A WHINING NOISE. HOSES WERE REPLACED, STEERING COLUMN REBUILT. MORE THAN ONCE DEALER STATED THAT THEY COULD NOT REPLICATE THE PROBLEM RESULTING IN GREAT INCONVENIENCE TO US. *TR
NHTSA ODI #10221103
50,000 miles · Mar 3, 2008
Steering
TL*THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 35 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT WAS ABLE TO PULL THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO A MECHANIC AND THEY STATED THAT THE POWER STEERING HOSE FAILED DUE TO PRESSURE FROM THE STEERING RACK. THE PURCHASE …
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TL*THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 35 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT WAS ABLE TO PULL THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO A MECHANIC AND THEY STATED THAT THE POWER STEERING HOSE FAILED DUE TO PRESSURE FROM THE STEERING RACK. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 50,000.
NHTSA ODI #10219875
75,000 miles · Feb 13, 2008
Steering
POWER STEERING WHINING DUE TO IMPROPER HOSE DESIGN. HOSES HAVE BEEN REPLACED BY DEALER WITH TEMPORARY RESULTS. PUMP OK. THERE SHOULD BE ALOT MORE COMPLAINTS ON THIS ISSUE, THE DEALER SEEMED WELL AWARE OF IT. *TR
NHTSA ODI #10217906
95,000 miles · Jan 12, 2008
Steering
MY POWER STEERING IS BEGINNING TO GO OUT AGAIN AFTER HAVING TO HAVE THE HOSES REPLACED FOR A 2ND TIME. I BELIEVE THE HOSES ARE REALLY DEFECTIVE AND THEY HAVEN'T BEEN CORRECTED YET! *TR
NHTSA ODI #10214585
Mileage unknown · Dec 15, 2007
Engine And Engine CoolingEquipmentSteering
THERE WAS A RECALL FOR CHRYSLER POWER STEERING HOSES AND MINE WAS FIXED TWO YEARS AGO & THEY REFUSE TO FIX IT AGAIN SAYING WEAR & TEAR. ALSO, THEY PUT OUT A NOTICE (BUT NOT TO OWNERS) THAT THE OIL PLATE ON THESE VEHICLES ARE LEAKING & THERE IS NO RECALL FOR THAT PROBLEM WHICH I'VE ALREADY CONSULTED 50 PEOPLE WITH THE SAME VAN A…
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THERE WAS A RECALL FOR CHRYSLER POWER STEERING HOSES AND MINE WAS FIXED TWO YEARS AGO & THEY REFUSE TO FIX IT AGAIN SAYING WEAR & TEAR. ALSO, THEY PUT OUT A NOTICE (BUT NOT TO OWNERS) THAT THE OIL PLATE ON THESE VEHICLES ARE LEAKING & THERE IS NO RECALL FOR THAT PROBLEM WHICH I'VE ALREADY CONSULTED 50 PEOPLE WITH THE SAME VAN AND SAME PROBLEM. *TR
NHTSA ODI #10211993
77,000 miles · May 22, 2007
Steering
POWER STEERING FAILED WHEN VEHICLE WAS COLD AND TURNING TO THE LEFT. NO EVENTS LED UP TO THE FAILURE, IT JUST DID IT. WE BOUGHT THE 2002 T&C IN MARCH 2007... GOT A GREAT DEAL. BUT THEN, AFTER ONE WEEK, THE POWER STEERING BEGAN TO FAIL. TOOK IT TO DEALER AND THEY TEST DROVE THE VEHICLE, BUT COULD NOT FIND THE CAUSE OF THE PROB…
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POWER STEERING FAILED WHEN VEHICLE WAS COLD AND TURNING TO THE LEFT. NO EVENTS LED UP TO THE FAILURE, IT JUST DID IT. WE BOUGHT THE 2002 T&C IN MARCH 2007... GOT A GREAT DEAL. BUT THEN, AFTER ONE WEEK, THE POWER STEERING BEGAN TO FAIL. TOOK IT TO DEALER AND THEY TEST DROVE THE VEHICLE, BUT COULD NOT FIND THE CAUSE OF THE PROBLEM. IT HAS GOTTEN WORSE AND EVERY MORNING STEERING WHEEL LOCKED UP AND COULD NOT BE TURNED, BUT ONLY WHEN MAKING LEFT TURNS, AND IN DRIVE. TAKING BACK TO DEALER TO FIND THE CAUSE OF THE PROBLEM AGAIN TODAY. *AK
NHTSA ODI #10191411
90,000 miles · Mar 2, 2007
Air BagsSteering
1) AT LOW SPEEDS, ESPECIALLY TURNING THERE WAS NOISE AND SHAKING IN THE FRONT OF THE CHRYSLER 2002 TOWN AND COUNTRY. IT WAS IDENTIFIED AT A GARAGE AS A POWER STEERING COOLER HOSE PROBLEM AND IN FACT THERE WAS A RECALL FOR THIS. I THEN TOOK IT TO A CHRYSLER DEALER - DOAN IN ROCHESTER NY - WHO AGREED THAT WAS THE PROBLEM, BUT M…
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1) AT LOW SPEEDS, ESPECIALLY TURNING THERE WAS NOISE AND SHAKING IN THE FRONT OF THE CHRYSLER 2002 TOWN AND COUNTRY. IT WAS IDENTIFIED AT A GARAGE AS A POWER STEERING COOLER HOSE PROBLEM AND IN FACT THERE WAS A RECALL FOR THIS. I THEN TOOK IT TO A CHRYSLER DEALER - DOAN IN ROCHESTER NY - WHO AGREED THAT WAS THE PROBLEM, BUT MY VEHICLE IDENTIFICATION NUMBER WAS NOT ON THE LIST FOR REPLACEMENT. I FOUND IT VERY HARD TO BELIEVE THAT THE CORRECT PROBLEM DID NOT QUALIFY. I CALLED CHRYSLER CUSTOMER SERVICE AND GOT THE SAME STORY. THEY SAID THAT THE VIN NUMBERS LISTED WERE DETERMINED BY NHTSA AND THEY - IN SO MANY WORDS - WERE OFF THE HOOK. I DID HAVE IT REPLACED WITH MY OWN MONEY, BUT I AM UPSET ABOUT IT. 2) MY AIR BAG LIGHT STARTED TO GO ON TELLING ME THAT THE AIR BAGS WERE TURNED OFF. THEN THE LIGHT WOULD GO OFF FOR A LITTLE AND COME BACK ON FOR NO REASON , SPEED, OR OUTSIDE TEMPERATURE. AGAIN I WAS TOLD IT WAS CLOCK SPRINGING IN THE MECHANISM IN THE STEERING COLUMN. I FELT THAT THIS WAS A VERY DANGEROUS PROBLEM INVOLVING THE LIFE OR DEATH OF MY FAMILY SHOULD AN ACCIDENT OCCUR. THE DEALER AGAIN AGREED THAT THIS WAS THE PROBLEM, ENCOURAGED ME TO GET IT FIXED, AND GAVE ME AN INDICATION THAT THIS WAS COMMON AND THAT AGAIN MY VEHICLE DID NOT QUALIFY FOR ANY RECALL. I HAD IT FIXED, BUT FEEL THAT THIS IS A DANGEROUS SITUATION. *JB
NHTSA ODI #10184039
Official recalls
4Nov 2, 2004
ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A SPEAKER FIRE.
Remedy: DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Aug 5, 2004
ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.
Consequence & remedy
Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.
Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Oct 8, 2002
ON CERTAIN MINI VANS, THE FUEL TANK CONTROL VALVE WELD JOINT COULD SEPARATE RESULTING IN A POSSIBLE FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE.
Remedy: DEALERS WILL INSPECT THE FUEL TANK AND REPLACE IT IF NECESSARY. OWNER NOTIFICATION BEGAN OCTOBER 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Oct 4, 2001
VEHICLE DESCRIPTION: CERTAIN MINI VANS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER MANUALS SUPPLIED WITH THESE VEHICLES DO NOT INDICATE WHICH SEATING POSITIONS ARE EQUIPPED WITH TETHER ANCHORAGES AND CHILD RESTRAINT ANCHORAGE SYSTEMS AS REQUIRED BY THE STANDARD.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Remedy: OWNERS WILL BE PROVIDED WITH THE NECESSARY CHILD RESTRAINT SYSTEM INFORMATION. OWNER NOTIFICATION IS EXPECTED TO BEGIN OCTOBER 8, 2001. OWNERS WHO DO NOT RECEIVE THE FREE INFORMATION WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6EA05009 · Headlight Malfunction
Opened Jun 1, 2005 · Closed May 2, 2006
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
PE05004 · Headlight Malfunction
Opened Feb 2, 2005 · Closed Jun 1, 2005
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
PE04049 · Speaker Fire In The Rear Of The Vehicle
Opened Jul 7, 2004 · Closed Nov 5, 2004
Status: closed (inferred from source dates) · Electrical System:wiring: Rear Compartment/trunk; Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Electrical System:wiring: Rear Compartment/trunk
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
PE03012 · Power Steering Hose Failure
Opened Apr 9, 2003 · Closed May 29, 2003
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid; Steering:hydraulic Power Assist:pump; Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
Additional source detail variants (5)
Steering:hydraulic Power Assist:hose, Piping, And Connections
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:power Steering Fluid
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:pump
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist System
PLEASE SEE ATTACHED REPORT.
Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
PE02068 · Fuel Tank Leak
Opened Sep 24, 2002 · Closed Oct 9, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.
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