THE POWER STEERING QUITS WORKING AT TIMES WHEN ITS RAINING. IT WILL NOT WORK MANY TIMES WHEN I CRANK IT UP IF ITS BEEN RAINING. ITS HAS STOPPED WORKING WHILE ON THE INTERSTATE, CITY STREETS, WHILE TURNING ONTO ANOTHER STREET OR ROAD, AND AT STOP SIGNS. I HAVE HAD THE DRIVE BELT, POWER STEERING PUMP, TENSION IDLER REPLACED AND NO…
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THE POWER STEERING QUITS WORKING AT TIMES WHEN ITS RAINING. IT WILL NOT WORK MANY TIMES WHEN I CRANK IT UP IF ITS BEEN RAINING. ITS HAS STOPPED WORKING WHILE ON THE INTERSTATE, CITY STREETS, WHILE TURNING ONTO ANOTHER STREET OR ROAD, AND AT STOP SIGNS. I HAVE HAD THE DRIVE BELT, POWER STEERING PUMP, TENSION IDLER REPLACED AND NOTHING HELPS. I HAVE TAKEN IT TO JOHN GREENE CHRYSLER DODGE IN MORGANTON NC, AND OTHER REPAIR CENTERS. NO ONE HAS BEEN ABLE TO FIX THE PROBLEM.
NHTSA ODI #11047992
120,000 miles · Mar 9, 2014
Steering
WHILE SLOWING FOR A TURN MY VAN STARTED MAKING WHINING NOISES THEN THE POWER STEERING STOPPED WORKING. GOT OUT AND LOOKED AND FOUND FLUID LEAKING ON THE GROUND. NOW THERES NO POWER STEERING. *TR
NHTSA ODI #10568009
122,000 miles · Dec 6, 2013
Steering
WHEN I TURNED THE CAR ON THE POWER STEERING DID NOT WORK. IT HAS HAPPENED BEFORE WHEN IT IS RAINING OUTSIDE. I WAITED A MINUTE AND THE POWER STEERING CAME BACK. I DROVE FOR ABOUT 5 MINUTES IN HEAVY RAIN AND AS I WAS PULLING INTO THE PARKING LOT AT ABOUT 20 MPH MY POWER STEERING STOPPED WORKING. I WAS LUCKY THAT I WAS GOING SO …
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WHEN I TURNED THE CAR ON THE POWER STEERING DID NOT WORK. IT HAS HAPPENED BEFORE WHEN IT IS RAINING OUTSIDE. I WAITED A MINUTE AND THE POWER STEERING CAME BACK. I DROVE FOR ABOUT 5 MINUTES IN HEAVY RAIN AND AS I WAS PULLING INTO THE PARKING LOT AT ABOUT 20 MPH MY POWER STEERING STOPPED WORKING. I WAS LUCKY THAT I WAS GOING SO SLOWLY AND THAT I COULD JUST PULL STRAIGHT INTO TWO PARKING SPOTS AND WAIT FOR THE POWER STEERING TO COME BACK. THIS WAS THE FIRST TIME THE POWER STEERING HAS STOPPED WORKING WHILE I WAS DRIVING THE CAR. IT WAS VERY SCARY AND I AM SO HAPPY THAT I WAS GOING SO SLOWLY. WHAT IF IT HAD HAPPENED AT 60 MPH ON THE HIGHWAY? *TR
NHTSA ODI #10555136
156,420 miles · Sep 13, 2013
Steering
POWER STEERING HOSE KEEP BREAKING, FLUID LEAKS OUT WHEN HOSE BREAKS. HARD TO TURN STEER WHEEL WHEN HOSE BROKE. *TR
NHTSA ODI #10543416
63,893 miles · Nov 26, 2012
Steering
JANUARY 2ND 2012 REPLACED HOSE FLUID AND CLAMPS BY AN ASE CERTIFIED MECHANIC. VAN WAS LEAKING POWER STEERING FLUID ON THE ENGINE AND SMOKING. MILEAGE 63,893 FEBRUARY 21ST 2012 HAD TO ADD MORE POWER STEERING FLUID APRIL 20TH 2012 VAN HOSE BUSTED AGAIN LEAVING FLUID ALL UNDER THE VEHICLE. WE REPLACED THE POWER STEERING PUMP, HOS…
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JANUARY 2ND 2012 REPLACED HOSE FLUID AND CLAMPS BY AN ASE CERTIFIED MECHANIC. VAN WAS LEAKING POWER STEERING FLUID ON THE ENGINE AND SMOKING. MILEAGE 63,893 FEBRUARY 21ST 2012 HAD TO ADD MORE POWER STEERING FLUID APRIL 20TH 2012 VAN HOSE BUSTED AGAIN LEAVING FLUID ALL UNDER THE VEHICLE. WE REPLACED THE POWER STEERING PUMP, HOSE AND FLUID BY AN ASE CERTIFIED MECHANIC . MILEAGE 66,091 TODAY THE VAN IS DOING THE SAME THING WITH A WHINING OF THE POWER STEERING AND SOMETIMES STIFFENS UP WHEN DRIVING AND YOU CAN SMELL THE FLUID BURNING ON THE ENGINE. SEEMS TO BE WORSE DURING COLDER WEATHER. THERE IS ALSO A POPPING NOISE IN THE FRONTEND WHEN YOUR TURNING. ACCORDING TO CHRYSLER MY VEHICLE VIN NUMBER IS NOT PART OF THE NATIONAL RECALL #04V386000. THIS VEHICLE IS AN ADA COMPLIANT VEHICLE AND IS USED TO TRANSPORT OUR SON WHO IS PERMANANTLY IN A WHEEL CHAIR. I BELIEVE THIS VAN IS A DANGER TO OUR FAMILY AND SHOULD BE PUT ON THE REGISTRY OF RECALLED VEHICLES FOR REPAIR. *TR
NHTSA ODI #10486000
92,840 miles · Apr 7, 2012
Steering
WE NOTICED A NOISE AND FEELING LIKE THE POWER STEERING WAS BINDING,THEN WENT AWAY. IT CAME AND WENT AWAY, BUT START TO DO IT MORE OFTEN. IN MARCH. WHEN WE TOOK IN FOR A OIL CHANGE, WE TOLD THEM ABOUT IT,BUT IT WOULD NOT DO IT FOR THE SERVICE DEPT. THEY TOLD US TO BRING IT BACK WHEN IT WAS DOING IT. WE DID AND THEY AND THEY E…
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WE NOTICED A NOISE AND FEELING LIKE THE POWER STEERING WAS BINDING,THEN WENT AWAY. IT CAME AND WENT AWAY, BUT START TO DO IT MORE OFTEN. IN MARCH. WHEN WE TOOK IN FOR A OIL CHANGE, WE TOLD THEM ABOUT IT,BUT IT WOULD NOT DO IT FOR THE SERVICE DEPT. THEY TOLD US TO BRING IT BACK WHEN IT WAS DOING IT. WE DID AND THEY AND THEY EXPLAINED THE SAME PROBLEMS AND REPAIRS THAT WAS HAPPENING.TO THE 2003 MODELS. I HAD THEM DO THE HOSE REPAIR TO THE SUM OF $218.36. THE POWER STEERING REPAIR AND UPPER STRUT BEARING WOULD BE A TOTAL OF $962.70. I TOLD THEM I WOULD GET BACK TO THEM ON THAT PROBLEM.THAT'S WHEN I WENT TO THIS SITE ON THE ADVICE OF SOMEONE,AND FOUND OUT THAT ALL THESE PROBLEMS ARE THE SAME AS THE 2003 TOWN AND COUNTY WHEN I WENT BACK TO THE DEALERSHIP AND ASKED WHY THE CHARGED ME FOR THE SERVICE UPDATE. WHICH THEY TOLD ME ABOUT THEY GAVE ME SOME VAGUE STUPID ANSWER. WHAT ARE MY OPTIONS FOR THIS STEERING PROBLEM. MY WIFE AND I ARE BOTH ON SSI., AND SHE IS DISABLED AND WE REALLY CAN'T AFFORD THESE KIND OF REPAIRS . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10454432
120,000 miles · Dec 16, 2011
Steering
WHEN IT IS RAINING AND BELOW 45 DEGREES UPON STARTING THERE IS A LOUD SCREECHING SOUND THE SMELL OF BURNT ELECTRICITY AND THE POWER STEERING DOES NOT WORK. THE VAN MUST BE TURNED OFF AND RESTARTED TO REENGAGE THE POWER STEERING. ON 2 OCCASIONS THE STEERING STAYED OUT FOR ABOUT 15 MINUTES. HAVE TAKEN VEHICLE TO CHRYSLER/DODGE/JE…
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WHEN IT IS RAINING AND BELOW 45 DEGREES UPON STARTING THERE IS A LOUD SCREECHING SOUND THE SMELL OF BURNT ELECTRICITY AND THE POWER STEERING DOES NOT WORK. THE VAN MUST BE TURNED OFF AND RESTARTED TO REENGAGE THE POWER STEERING. ON 2 OCCASIONS THE STEERING STAYED OUT FOR ABOUT 15 MINUTES. HAVE TAKEN VEHICLE TO CHRYSLER/DODGE/JEEP DEALERSHIP AND THEY CAN NOT RE ENACT THE PROBLEM. HAVE LOOKED ON FORUMS AND TALKED WITH OTHER OWNERS THIS IS NOT JUST MY ISSUE. FEAR ONE DAY I WILL BE DRIVING AND LOOSE IT. *TR
NHTSA ODI #10440143
147,000 miles · Dec 22, 2010
Steering
POWER STEERING FAILS WHEN CAR IS BACKED UP AND TURNED TO THE LEFT. WHEN PULLING FORWARD THE POWER STEERING IS NOT FUNCTIONING. PLACING THE CAR IN NEUTRAL AND REVVING THE ENGINE SEEMS TO CORRECT THE PROBLEM. CAR HAS 147000+ MILES ON IT. *TR
NHTSA ODI #10372043
13,223 miles · Mar 17, 2010
Steering
TL*THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT SPEEDS OF 60-65 MPH ON A SLIGHTLY WET ROAD SURFACE, THE VEHICLE BEGAN PULLING TO THE EXTREME RIGHT WITHOUT DRIVER INTENT. THE CONTACT ATTEMPTED TO STRAIGHTEN THE STEERING WHEEL BUT THE FAILURE PERSISTED. THE CONTACT WAS UNABLE TO MAINTAIN CONTROL OF THE VEHIC…
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TL*THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT SPEEDS OF 60-65 MPH ON A SLIGHTLY WET ROAD SURFACE, THE VEHICLE BEGAN PULLING TO THE EXTREME RIGHT WITHOUT DRIVER INTENT. THE CONTACT ATTEMPTED TO STRAIGHTEN THE STEERING WHEEL BUT THE FAILURE PERSISTED. THE CONTACT WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PROCEEDED TO CRASH INTO A NEARBY GUARDRAIL. THE FIRE DEPARTMENT AND POLICE WERE CALLED TO THE SCENE. THERE WERE NO INJURIES. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO THE CONTACTS RESIDENCE. THE FAILURE WAS CAUSED BY THE TIE ROD. THE VIN WAS PROVIDED; HOWEVER, IT WAS NOT ACCEPTED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 13,223.
NHTSA ODI #10320540
93,000 miles · Jun 24, 2009
Steering
TL*THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE STEERING WHEEL MADE NOISE WHENEVER IT WAS TURNED. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE POWER STEERING HOSE WAS TOO SHORT AND NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN…
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TL*THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE STEERING WHEEL MADE NOISE WHENEVER IT WAS TURNED. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE POWER STEERING HOSE WAS TOO SHORT AND NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V386000. THE CURRENT MILEAGE WAS APPROXIMATELY 94,000 AND FAILURE MILEAGE WAS APPROXIMATELY 93,000.
ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A SPEAKER FIRE.
Remedy: DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.
Consequence & remedy
Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.
Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINI VANS, THE FUEL TANK CONTROL VALVE WELD JOINT COULD SEPARATE RESULTING IN A POSSIBLE FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE.
Remedy: DEALERS WILL INSPECT THE FUEL TANK AND REPLACE IT IF NECESSARY. OWNER NOTIFICATION BEGAN OCTOBER 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: CERTAIN MINI VANS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER MANUALS SUPPLIED WITH THESE VEHICLES DO NOT INDICATE WHICH SEATING POSITIONS ARE EQUIPPED WITH TETHER ANCHORAGES AND CHILD RESTRAINT ANCHORAGE SYSTEMS AS REQUIRED BY THE STANDARD.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Remedy: OWNERS WILL BE PROVIDED WITH THE NECESSARY CHILD RESTRAINT SYSTEM INFORMATION. OWNER NOTIFICATION IS EXPECTED TO BEGIN OCTOBER 8, 2001. OWNERS WHO DO NOT RECEIVE THE FREE INFORMATION WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
PE04049 · Speaker Fire In The Rear Of The Vehicle
Opened Jul 7, 2004 · Closed Nov 5, 2004
Status: closed (inferred from source dates) · Electrical System:wiring: Rear Compartment/trunk; Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Electrical System:wiring: Rear Compartment/trunk
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
PE03012 · Power Steering Hose Failure
Opened Apr 9, 2003 · Closed May 29, 2003
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid; Steering:hydraulic Power Assist:pump; Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
Additional source detail variants (5)
Steering:hydraulic Power Assist:hose, Piping, And Connections
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:power Steering Fluid
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:pump
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist System
PLEASE SEE ATTACHED REPORT.
Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
PE02068 · Fuel Tank Leak
Opened Sep 24, 2002 · Closed Oct 9, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.
2002 Chrysler Town And Country Problems, Complaints & Recalls | Skip That Year
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