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2002 Chrysler Town And Country

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2002 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.

About this comparison →

When problems were reported

Mileage at the reported incident

274 reports with mileage · 130 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 67 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 60 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

15 crash reports12 fire reports20 injury reports

Service Brakes, Hydraulic complaints

16 reports
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176,000 miles · Jul 25, 2010
Fuel System, OtherService Brakes, Hydraulic

I HAVE TALKED TO SOMEONE ABOUT A COUPLE OF MONTHS AGO AT THE CHRYSLER DEALER CALL CENTER AND HAVE COMPLAINED ABOUT MY REAR TIRE LOCKING UP AND BRAKES HAS BEEN CHANGED TWICE IN ONE YEAR AND WHEN THEY LOCK UP ONLY ON THAT REAR TIRE IT STARTS TO SMOKE AND SMELL LIKE THE RUBBER IS BURNING AND MY OTHER COMPLAINT THAT STARTED YESTERDA…

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I HAVE TALKED TO SOMEONE ABOUT A COUPLE OF MONTHS AGO AT THE CHRYSLER DEALER CALL CENTER AND HAVE COMPLAINED ABOUT MY REAR TIRE LOCKING UP AND BRAKES HAS BEEN CHANGED TWICE IN ONE YEAR AND WHEN THEY LOCK UP ONLY ON THAT REAR TIRE IT STARTS TO SMOKE AND SMELL LIKE THE RUBBER IS BURNING AND MY OTHER COMPLAINT THAT STARTED YESTERDAY JULY 24,2010 I WAS RETURNING HOME AND PULLING OFF FROM WHERE I WAS PARKED AS I WAS PUSHING THE GAS FOR ACCELERATION IS WAS HESITATION LIKE IT WASN'T GETTING THE GAS. THEN AS I PROCEEDED TO CONTINUE TO ACCELERATE IT CONTINUOUSLY DONE THE SAME THING LIKE IT WAS GOING TO CUT OFF. I WAS AT THE STOP LIGHT IN A CITY AREA AND IT HAD MAJOR HESITATION AND IT WAS DANGEROUS AND VERY FRIGHTENING. JUST IMAGINE A CAR NOT GOING WHEN THE GAS IS PUSHED AND YOU GOT A BIG TRUCKER BEHIND YOU THOSE PEOPLE IN OTHER CARS DON'T KNOW WHAT IS GOING ON WITH YOU THEY ARE NOT GOING TO SLOW DOWN AND MAY CAUSE AN ACCIDENT. *TR

NHTSA ODI #10345173

106,000 miles · Jan 10, 2010
Parking BrakeService Brakes, Hydraulic

I WAS DRIVING ON THE HWY AND MY BRAKE ENGAGED NOT SURE IF IT WAS THE E-BRAKE OR REG BRAKE IT JERKED THE CAR FORWARD AND THE BRAKE LIGHT CAME ON AND AS FAST IT HAPPENED IT CORRECTED ITSELF AND THE LIGHT WENT OUT. I CALLED THE PLACE I BOUGHT IT AND ANSWER WAS BRING IT BACK AND I WILL REFUND YOUR MONEY, I HAVE ALREADY PAID OUT A GO…

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I WAS DRIVING ON THE HWY AND MY BRAKE ENGAGED NOT SURE IF IT WAS THE E-BRAKE OR REG BRAKE IT JERKED THE CAR FORWARD AND THE BRAKE LIGHT CAME ON AND AS FAST IT HAPPENED IT CORRECTED ITSELF AND THE LIGHT WENT OUT. I CALLED THE PLACE I BOUGHT IT AND ANSWER WAS BRING IT BACK AND I WILL REFUND YOUR MONEY, I HAVE ALREADY PAID OUT A GOOD DEAL JUST REGISTERING AND SALES TAX WHAT DO I DO. *TR

NHTSA ODI #10298886

28,150 miles · Feb 6, 2006
Service Brakes, Hydraulic

AT 28,00 MILES IT WAS NECESSARY TO REPLACE ALL ROTORS AND BRAKE PADS. THIS IS WAY TOO SOON FOR THIS TYPE OF REPAIR. *JB

NHTSA ODI #10149520

38,668 miles · Dec 19, 2005
Service Brakes, Hydraulic

THREE WARNING LIGHTS CAME ON SIMULTANEOUSLY - BRAKE, ABS AND TRACTION CONTROL OFF. ALTHOUGH NO ACCIDENT HAS OCCURRED, WE FELT IF PRUDENT TO NOTIFY YOU SINCE YOU HAVE AN INVESTIGATION UNDERWAY REGARDING AN EARLIER MODEL OF CHRYSLER MINI-VANS WITH THE SAME SYMPTOMS THAT HAVE RESULTED IN ACCIDENTS DUE TO COMPLETE BRAKING FAILURE. …

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THREE WARNING LIGHTS CAME ON SIMULTANEOUSLY - BRAKE, ABS AND TRACTION CONTROL OFF. ALTHOUGH NO ACCIDENT HAS OCCURRED, WE FELT IF PRUDENT TO NOTIFY YOU SINCE YOU HAVE AN INVESTIGATION UNDERWAY REGARDING AN EARLIER MODEL OF CHRYSLER MINI-VANS WITH THE SAME SYMPTOMS THAT HAVE RESULTED IN ACCIDENTS DUE TO COMPLETE BRAKING FAILURE. WE BELIEVE THE GOAL IS TO PREVENT AN ACCIDENT FROM HAPPENING BEFORE THE FAILURE. *NM

NHTSA ODI #10145602

7,500 miles · Jul 6, 2005
Service Brakes, Hydraulic

DT: CONSUMER STATED THE LEFT REAR SPEED SENSOR MALFUNCTIONED 4 TIMES AND IT CAUSED THE ABS TO BECOME INEFFECTIVE. THE ABS LIGHT CAME ON . THE REGULAR BRAKES WORKED WHEN THIS HAPPENED, JUST NOT THE ABS. THE VAN HAS 47,500 MILES ON IT. THE FIRST TIME IT WENT OUT WAS AT 7,500 MILES, THE SECOND TIME WAS AROUND 15,000 MILES, T…

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DT: CONSUMER STATED THE LEFT REAR SPEED SENSOR MALFUNCTIONED 4 TIMES AND IT CAUSED THE ABS TO BECOME INEFFECTIVE. THE ABS LIGHT CAME ON . THE REGULAR BRAKES WORKED WHEN THIS HAPPENED, JUST NOT THE ABS. THE VAN HAS 47,500 MILES ON IT. THE FIRST TIME IT WENT OUT WAS AT 7,500 MILES, THE SECOND TIME WAS AROUND 15,000 MILES, THIRD TIME AROUND 23,000 MILES, AND MOST RECENTLY AT 47,000 MILES. SHE BOUGHT THE VAN BRAND NEW, AND 4 DIFFERENT DEALERSHIPS REPAIRED THE VEHICLE. ONE OF THE DEALERSHIPS SAID IT WAS VERY RARE FOR SPEED SENSORS TO GO OUT. THE MECHANIC AT WARNER ROBINS TOLD HER THAT CHRYSLER ENGINEERS WERE AWARE THERE WAS A PROBLEM WITH THE SPEED SENSOR, AND WERE WORKING ON IT. SHE SPOKE TO CHRYSLER TWICE ABOUT THIS PROBLEM. THEY SAID THEY WOULD GIVE HER A ONE TIME $50.00 CHARGE TO FIX IT. SHE DID GET IT FIXED AND PAID THE $50.00. SHE FELT THIS WAS A SAFETY ISSUE BECAUSE SHE DID NOT HAVE ABS *AK. UPDATED 11/29/05. *JB

NHTSA ODI #10127635

Mileage unknown · Feb 16, 2005
Service Brakes, Hydraulic

WHILE DRIVING 50 MPH THE ABS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE SPEED SENSOR NEEDED TO BE REPLACED, AND REPLACED IT. HOWEVER, THE PROBLEM RECURRED. *AK

NHTSA ODI #10111659

28,000 miles · Jul 14, 2004
Equipment Adaptive/mobilityService Brakes, Hydraulic

WE BOUGHT A USED 2002 CHRYSLER TOWN AND COUNTRY MINIVAN FROM A CAR RENTAL COMPANY HERE IN SACRAMENTO CALIFORNIA. THE VIN # IS [XXX]. THE VEHICLE WAS IN EXCELLENT CONDITION WITH ABOUT 24,000 MILES ON IT WE BOUGHT IT. A COUPLE OF MONTHS AFTER WE BOUGHT THE VEHICLE, THE ABS LIGHT WENT ON INDICATING THAT THE ABS BRAKE SYSTEM AND…

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WE BOUGHT A USED 2002 CHRYSLER TOWN AND COUNTRY MINIVAN FROM A CAR RENTAL COMPANY HERE IN SACRAMENTO CALIFORNIA. THE VIN # IS [XXX]. THE VEHICLE WAS IN EXCELLENT CONDITION WITH ABOUT 24,000 MILES ON IT WE BOUGHT IT. A COUPLE OF MONTHS AFTER WE BOUGHT THE VEHICLE, THE ABS LIGHT WENT ON INDICATING THAT THE ABS BRAKE SYSTEM AND THE TRACTION CONTROL SYSTEMS WERE MALFUNCTIONING. WE TOOK IT INTO A DEALER HERE IN TOWN AND THEY REPLACED A REAR WHEEL SPEED SENSOR. A FEW MONTHS LATER THE ABS LIGHT CAME ON AGAIN AND WE TOOK IT BACK TO THE DEALER. THEY CHECKED IT OUT AND SAID THE WHEEL SENSOR WAS SHOWING BAD AGAIN. THEY REPLACED THE WHEEL SPEED SENSOR AGAIN. NOW IT IS ABOUT 3 WEEKS AFTER THAT MOST RECENT REPAIR AND THE ABS LIGHT CAME ON AGAIN. WE WERE ON VACATION AT THE TIME AND DROVE ABOUT 1000 MILES WITHOUT ABS BRAKES OR TRACTION CONTROL AS IT WAS INCONVENIENT TO TAKE IT IN WHILE ON VACATION. I DID NOT RECEIVE THE OLD PART EITHER TIME BEFORE BUT I WILL GET IT THIS TIME. BY THE WAY THE VEHICLE IS OUTSIDE OF WARRANTY NOW AND CHRYSLER HAS DECLINED TO REPAIR IT WITHOUT CHARGE. WE FEEL THIS IS A SAFETY ISSUE AS WE ARE DRIVING FOR CONSIDERABLE PERIODS OF TIME WITHOUT 2 IMPORTANT SAFETY FEATURES THAT CAME WITH THE VEHICLE; ANTILOCK BRAKES AND TRACTION CONTROL. WE ARE CONCERNED THAT THEY CAN'T SEEM TO GET THIS PROBLEM RESOLVED. WE ARE ALSO CONCERNED THAT OTHERS MAY BE EXPERIENCING THE SAME PROBLEM AND IT IS NOT GETTING RESOLVED. THIS SEEMS TO BE A DEFECT WITH THE ABS SYSTEM OR PARTS WITHIN THE ABS SYSTEM OF THIS CHRYLSER MODEL.*AK UPDATED 07/25/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #10081058

11,129 miles · Jun 8, 2004
Service Brakes, Hydraulic

CONSUMER COMPLAINED ABOUT BRAKING PROBLEMS. IT WAS DISCOVERED THAT THE PADS AND ROTORS WERE WARPED. DEALERSHIP HAD THE VEHICLE FOR SEVERAL DAYS , AND DID NOT REPAIR IT. CONSUME R STATED THAT THE WARNING LIGHTS NEVER CAME ON, AND WHEN IT WAS DISCOVERED, ALL THE BRAKES WERE WORN OUT. YET, THERE WAS NO WARNING THAT THE BRAKES NEED…

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CONSUMER COMPLAINED ABOUT BRAKING PROBLEMS. IT WAS DISCOVERED THAT THE PADS AND ROTORS WERE WARPED. DEALERSHIP HAD THE VEHICLE FOR SEVERAL DAYS , AND DID NOT REPAIR IT. CONSUME R STATED THAT THE WARNING LIGHTS NEVER CAME ON, AND WHEN IT WAS DISCOVERED, ALL THE BRAKES WERE WORN OUT. YET, THERE WAS NO WARNING THAT THE BRAKES NEEDED SERVICING. *AK

NHTSA ODI #10075918

2,347 miles · Jun 4, 2004
Power TrainService Brakes, Hydraulic

WHILE DRIVING CHECK ENGINE LIGHT CAME ON, AND A GEAR SHIFT LIGHT ILLUMINATED. WHEN THIS OCCURRED AUTOMATIC TRANSMISSION FAILED TO SHIFT OUT OF SECOND GEAR. DEALERSHIP PERFORMED A DRB TEST, IN WHICH THE FAILURE CODE FOUND WAS A LOW VOLTAGE BATTERY AND LOOSE CABLE. THE CABLE WAS TIGHTENED. THEN, DEALERSHIP TEST DROVE THE VAN. …

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WHILE DRIVING CHECK ENGINE LIGHT CAME ON, AND A GEAR SHIFT LIGHT ILLUMINATED. WHEN THIS OCCURRED AUTOMATIC TRANSMISSION FAILED TO SHIFT OUT OF SECOND GEAR. DEALERSHIP PERFORMED A DRB TEST, IN WHICH THE FAILURE CODE FOUND WAS A LOW VOLTAGE BATTERY AND LOOSE CABLE. THE CABLE WAS TIGHTENED. THEN, DEALERSHIP TEST DROVE THE VAN. NO OTHER PROBLEM WAS FOUND. THE FAILURE RECURRED WITHIN 2,347 MILES. DEALERSHIP TEST DROVE THE VAN FOR 15 MILES, AND FOUND NO PROBLEMS. ALSO, THE ABS LIGHT CAME ON AND STAYED ON. DEALERSHIP REPLACED THE ABS SENSOR 3 TIMES. *AK *NM

NHTSA ODI #10071961

9,000 miles · Oct 17, 2003
Power TrainService Brakes, Hydraulic

BRAKES SQUEAK WHILE DRIVING AT ANY SPEED. DEALER REPLACED THE BRAKES TWICE, BUT THE SQUEAKING NOISE COULD STILL BE HEARD. ALSO, WHEN THE AUTOMATIC TRANSMISSION WAS SHIFTED INTO REVERSE VEHICLE ROLLEED FORWARD. *AK

NHTSA ODI #10044173

Official recalls

4

04V531000 · Equipment:electrical:radio/tape Deck/cd Etc.

Nov 2, 2004

ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.

Consequence & remedy

Consequence: THIS COULD RESULT IN A SPEAKER FIRE.

Remedy: DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

04V386000 · Steering:hydraulic Power Assist:hose, Piping, And Connections

Aug 5, 2004

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Consequence & remedy

Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

02V274000 · Fuel System, Gasoline:storage:tank Assembly

Oct 8, 2002

ON CERTAIN MINI VANS, THE FUEL TANK CONTROL VALVE WELD JOINT COULD SEPARATE RESULTING IN A POSSIBLE FUEL LEAK.

Consequence & remedy

Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE.

Remedy: DEALERS WILL INSPECT THE FUEL TANK AND REPLACE IT IF NECESSARY. OWNER NOTIFICATION BEGAN OCTOBER 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

01V310000 · Child Seat

Oct 4, 2001

VEHICLE DESCRIPTION: CERTAIN MINI VANS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER MANUALS SUPPLIED WITH THESE VEHICLES DO NOT INDICATE WHICH SEATING POSITIONS ARE EQUIPPED WITH TETHER ANCHORAGES AND CHILD RESTRAINT ANCHORAGE SYSTEMS AS REQUIRED BY THE STANDARD.

Consequence & remedy

Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.

Remedy: OWNERS WILL BE PROVIDED WITH THE NECESSARY CHILD RESTRAINT SYSTEM INFORMATION. OWNER NOTIFICATION IS EXPECTED TO BEGIN OCTOBER 8, 2001. OWNERS WHO DO NOT RECEIVE THE FREE INFORMATION WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

6

EA05009 · Headlight Malfunction

Opened Jun 1, 2005 · Closed May 2, 2006

Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch

OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.

Additional source detail variants (3)

Electrical System

OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.

Exterior Lighting:headlights

OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.

Exterior Lighting:headlights:switch

OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.

PE05004 · Headlight Malfunction

Opened Feb 2, 2005 · Closed Jun 1, 2005

Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.

Additional source detail variants (3)

Electrical System

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.

Exterior Lighting:headlights

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.

Exterior Lighting:headlights:switch

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.

EA04031 · Power Liftgate Latch

Opened Nov 22, 2004 · Closed Apr 7, 2005

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

Additional source detail variants (2)

Latches/locks/linkages

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

Latches/locks/linkages:tailgate:latch

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

PE04049 · Speaker Fire In The Rear Of The Vehicle

Opened Jul 7, 2004 · Closed Nov 5, 2004

Status: closed (inferred from source dates) · Electrical System:wiring: Rear Compartment/trunk; Equipment:electrical:radio/tape Deck/cd Etc.

ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.

Additional source detail variants (2)

Electrical System:wiring: Rear Compartment/trunk

ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.

Equipment:electrical:radio/tape Deck/cd Etc.

ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.

PE03012 · Power Steering Hose Failure

Opened Apr 9, 2003 · Closed May 29, 2003

Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid; Steering:hydraulic Power Assist:pump; Steering:linkages:drag:power Assist System

PLEASE SEE ATTACHED REPORT.

Additional source detail variants (5)

Steering:hydraulic Power Assist:hose, Piping, And Connections

PLEASE SEE ATTACHED REPORT.

Steering:hydraulic Power Assist:power Steering Fluid

PLEASE SEE ATTACHED REPORT.

Steering:hydraulic Power Assist:pump

PLEASE SEE ATTACHED REPORT.

Steering:hydraulic Power Assist System

PLEASE SEE ATTACHED REPORT.

Steering:linkages:drag:power Assist System

PLEASE SEE ATTACHED REPORT.

PE02068 · Fuel Tank Leak

Opened Sep 24, 2002 · Closed Oct 9, 2002

Status: closed (inferred from source dates) · Vehicle Speed Control:linkages

No summary supplied.