NHTSA owner reports · September 18, 2026 snapshot.
Latches/locks/linkages complaints
23 reportsClear category filter56,000 miles · Mar 1, 2006
Latches/locks/linkages
RH SIDE DOOR INTERMITTENTLY FAILS TO OPEN. IT WAS REPAIRED UNDER WARRANTY AT 30861 MILES. NOW FAILING AGAIN. DEALER SAYS OVER $400 TO REPAIR. I BELIEVE THIS IS A SAFETY ISSUE SINCE THE DOOR BECOMES NEARLY IMPOSSIBLE TO OPEN AND DOES NOT CLOSE PROPERLY AFTER IT FAILS TO OPEN ELECTRICALLY. I BELIEVE THAT CHRYSLER NEEDS TO REP…
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RH SIDE DOOR INTERMITTENTLY FAILS TO OPEN. IT WAS REPAIRED UNDER WARRANTY AT 30861 MILES. NOW FAILING AGAIN. DEALER SAYS OVER $400 TO REPAIR. I BELIEVE THIS IS A SAFETY ISSUE SINCE THE DOOR BECOMES NEARLY IMPOSSIBLE TO OPEN AND DOES NOT CLOSE PROPERLY AFTER IT FAILS TO OPEN ELECTRICALLY. I BELIEVE THAT CHRYSLER NEEDS TO REPAIR IT PROPERLY, OR HAVE A SAFETY RECALL ON THIS DEFECTIVE MECHANISM. *NM
NHTSA ODI #10151585
58,500 miles · Mar 1, 2006
Latches/locks/linkages
REAR HATCH LATCH, SUBJECT OF A PREVIOUS SAFETY RECALL IS FAILING. WHEN THE OPEN BUTTON IS PUSHED, THE LATCH OPENS PART WAY AND REMAINS LIKE THAT. DEALER WANTS HUNDREDS OF DOLLARS TO REPAIR IT. I HAVE NOT AUTHORIZED THAT REPAIR SINCE I BELIEVE AS A PREVIOUSLY DEFECTIVE AND RECALLED PART, IT SHOULD BE REPAIRED AT NO COST TO ME.…
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REAR HATCH LATCH, SUBJECT OF A PREVIOUS SAFETY RECALL IS FAILING. WHEN THE OPEN BUTTON IS PUSHED, THE LATCH OPENS PART WAY AND REMAINS LIKE THAT. DEALER WANTS HUNDREDS OF DOLLARS TO REPAIR IT. I HAVE NOT AUTHORIZED THAT REPAIR SINCE I BELIEVE AS A PREVIOUSLY DEFECTIVE AND RECALLED PART, IT SHOULD BE REPAIRED AT NO COST TO ME. *NM
NHTSA ODI #10151582
133,708 miles · Nov 28, 2005
Latches/locks/linkagesInjury
DT: THE CONTACT STATED THE SLIDING PASSENGER DOOR OF VAN CLOSED ON THE CONTACT'S LEG. HE OPENED THE DOOR REMOTELY, AND WHILE IT WAS OPENING, HIS SHOULDER BUMPED THE DOOR, CAUSING THE DOOR TO REVERSE. THE CAUSE OF THIS INCIDENT WAS UNKNOWN BECAUSE NO CONTACT HAS BEEN MADE WITH THE DEALER OR MANUFACTURER. AS A RESULT OF THI…
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DT: THE CONTACT STATED THE SLIDING PASSENGER DOOR OF VAN CLOSED ON THE CONTACT'S LEG. HE OPENED THE DOOR REMOTELY, AND WHILE IT WAS OPENING, HIS SHOULDER BUMPED THE DOOR, CAUSING THE DOOR TO REVERSE. THE CAUSE OF THIS INCIDENT WAS UNKNOWN BECAUSE NO CONTACT HAS BEEN MADE WITH THE DEALER OR MANUFACTURER. AS A RESULT OF THIS INCIDENT HE SUSTAINED MINOR INJURIES.*AK
NHTSA ODI #10143788
15,000 miles · Oct 25, 2005
Latches/locks/linkages
PRIOR TO 15K MILES, REAR HATCH ON VAN WILL NOT OPEN. BOUNCED BACK AND FORTH BETWEEN SEVERAL DEALERS AND NEVER REPAIRED. # YEARS AND 60K MILES LATER, CHRYSLER SAYS THE WARRANTY IS EXPIRED AND THAT THEY ARE NOT LIABLE. ALL COMPLAINTS AND REAIR ATTEMPTS ARE DOCUMENTED.
NHTSA ODI #10140771
Mileage unknown · Jul 27, 2005
Latches/locks/linkages
2002 TOWN AND COUNTY LXI SOMETIMES LIFTGATE WILL NOT OPEN WITH POWER BUTTON, REMOTE CONTROL, NOR MANUALLY. A DINGING/BELL NOISE OCCURS WHEN IT FAILS. SOMETIMES POWER SLIDING DOOR WILL NOT CLOSE WITH POWER BUTTON NOR REMOTE CONTROL. DOOR BEGINS PROCESS TO CLOSE AND BEFORE IT LATCHES, IT KICKS BACK OPEN. I PURCHASED THIS VEHI…
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2002 TOWN AND COUNTY LXI SOMETIMES LIFTGATE WILL NOT OPEN WITH POWER BUTTON, REMOTE CONTROL, NOR MANUALLY. A DINGING/BELL NOISE OCCURS WHEN IT FAILS. SOMETIMES POWER SLIDING DOOR WILL NOT CLOSE WITH POWER BUTTON NOR REMOTE CONTROL. DOOR BEGINS PROCESS TO CLOSE AND BEFORE IT LATCHES, IT KICKS BACK OPEN. I PURCHASED THIS VEHICLE IN 2004 FROM MY PARENTS WHO PURCHASED IT NEW FROM THE DEALER. THEY HAD THE SAME PROBLEMS FROM TIME OF PURCHASE, BUT THE DEALER COULD NEVER GET IT TO DUPLICATE THE PROBLEM. IT SEEMS TO BE REOCCURRING AND HAPPENING MORE OFTEN.INCIDENT DATE AND FAILURES ONLY REFLECT MY EXPERIENCES, NOT MY PARENTS.INCIDENT DATE IS ONLY FOR THE FIRST, BECAUSE THERE HAVE BEEN MANY. I WOULD LIKE TO TAKE MY VEHICLE IN AND HAVE THIS FAILURE/PROBLEM RESOLVED, BUT WANTED TO FIND OUT ABOUT OTHER COMPLAINTS, SINCE THERE HAS NOT BEEN A RECALL. I DID READ ABOUT ANOTHER INVESTIGATION CONCERNING A SIMILAR PROBLEM WITH THE LIFTGATE.
NHTSA ODI #10130373
36,000 miles · Jun 21, 2005
Latches/locks/linkagesInjury
DT: CALLER'S SON WAS GETTING OUT OF VAN AND WITHOUT WARNING THE AUTOMATIC DOOR CLOSED ON HIS HEAD. CALLER SAID IT TOOK A LOT OF FORCE TO GET THE DOOR TO OPEN. THE MORE SHE PUSHED THE HARDER IT WAS TO OPEN DOOR. SHE BELIEVED HER SON WAS UNABLE TO SET OFF SENSOR TO STOP DOOR. HER SON WAS ALMOST 4 YEARS OLD ,AND WAS A BIT SHOOK U…
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DT: CALLER'S SON WAS GETTING OUT OF VAN AND WITHOUT WARNING THE AUTOMATIC DOOR CLOSED ON HIS HEAD. CALLER SAID IT TOOK A LOT OF FORCE TO GET THE DOOR TO OPEN. THE MORE SHE PUSHED THE HARDER IT WAS TO OPEN DOOR. SHE BELIEVED HER SON WAS UNABLE TO SET OFF SENSOR TO STOP DOOR. HER SON WAS ALMOST 4 YEARS OLD ,AND WAS A BIT SHOOK UP.UI*AK
NHTSA ODI #10126021
Mileage unknown · Dec 3, 2004
Latches/locks/linkages
THE AUTOMATIC REAR LIFTGATE FAILS TO OPEN WITH KEY PHOB. THE DOOR LOCKING MECHANISM MUST BE PLAYED WITH BY INSERTING THE KEY IN ORDER TO GET THE LOCKS TO FUNCTION. THIS OCCURS MOSTLY WHEN TEMPERATURE IS BELOW 45 DEGREES. THE DEALERSHIP STATED THAT THE REAR LATCH NEEDS TO BE REPLACED. *JB THE CONSUMER WAS INFORMED THAT CHRY…
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THE AUTOMATIC REAR LIFTGATE FAILS TO OPEN WITH KEY PHOB. THE DOOR LOCKING MECHANISM MUST BE PLAYED WITH BY INSERTING THE KEY IN ORDER TO GET THE LOCKS TO FUNCTION. THIS OCCURS MOSTLY WHEN TEMPERATURE IS BELOW 45 DEGREES. THE DEALERSHIP STATED THAT THE REAR LATCH NEEDS TO BE REPLACED. *JB THE CONSUMER WAS INFORMED THAT CHRYSLER HAD REPLACED NUMEROUS REAR LATCHES. *SC
NHTSA ODI #10099087
25,500 miles · Dec 17, 2003
Latches/locks/linkagesInjury
THE POWER SLIDING DOORS OPERATE ERRATICALLY. SOMETIMES THEY ACT LIKE SOMETHING IS IN THE WAY AND THE DOOR REVERSES DIRECTION. THIS OCCURRED RECENTLY AND MY DAUGHTER'S FOOT WAS SMASHED BY THE DOOR. IT DID NOT REQUIRE A DOCTOR'S VISIT BUT HER FOOT WAS BRUISED. WE TOOK THE VEHICLE TO THE DELAERSHIP AND THEY SAID THAT THERE WERE NO …
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THE POWER SLIDING DOORS OPERATE ERRATICALLY. SOMETIMES THEY ACT LIKE SOMETHING IS IN THE WAY AND THE DOOR REVERSES DIRECTION. THIS OCCURRED RECENTLY AND MY DAUGHTER'S FOOT WAS SMASHED BY THE DOOR. IT DID NOT REQUIRE A DOCTOR'S VISIT BUT HER FOOT WAS BRUISED. WE TOOK THE VEHICLE TO THE DELAERSHIP AND THEY SAID THAT THERE WERE NO ERROR CODES. THEY SAID THEY CONTACTED CHRYSLER HQ AND THEY SAID IF THERE ARE NO CODES THEN THERE IS NOTHING THEY CAN DO. THERE ARE OTHER TIMES WHEN THE SLIDING DOORS ARE CLOSING AND THE IGNITION KEY IS TURNED (TO START THE ENGINE) THE DOORS REVERSE DIRECTION. THERE HAVE BEEN OTHER TIMES WHERE THE DOOR STARTED TO OPEN BUT THEN STOPPED AND HAD TO BE CLOSED MANUALLY. THIS HAPPENED FOUR TIMES IN A ROW BUT WHEN TAKEN INTO THE DELAERSHIP THEY SAID THERE WAS NO CODE SO THEY COULDN'T DO ANYTHING. THE LAST TIME THE CAR WAS IN THE SHOP THE SERVICE TECHNICIAN SAID THE CHRYSLER TECH SUPPORT TOLD THEM TO RESET ALL THE MODULES EVEN THOUGH THERE WAS NO CODE INDICATING A PROBLEM. WE KNOW THIS IS A PROBLEM SINCE THESE SYMPTOMS JUST STARTING HAPPENING IN THE PAST FEW MONTHS. THE DEALERSHIP KEEPS TELLING US THAT THEY KNOW SOMETHING IS WRONG BUT WITHOUT A CODE THERE IS NOTHING THEY CAN DO.*AK
NHTSA ODI #10050675
Mileage unknown · Aug 11, 2003
Latches/locks/linkages
I OWN A 2002 CHRYSLER TOWN & COUNTRY LIMITED, I FEEL THAT THE DOOR LOCK SYMBOL ON THE DRIVER AND PASSENGER DOORS IS A SECURITY AND SAFETY ISSUE, WHEN YOU LOCK THE DOORS THE BUTTON IS PUSHED DOWN, TO UNLOCK THE DOORS YOU PUSH UP. THE DOOR LOCK SYMBOL ON THE 2002 CHRYSLER TOWN & COUNTRY LIMITED IS ABOVE THE BUTTON: IT READS: LOC…
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I OWN A 2002 CHRYSLER TOWN & COUNTRY LIMITED, I FEEL THAT THE DOOR LOCK SYMBOL ON THE DRIVER AND PASSENGER DOORS IS A SECURITY AND SAFETY ISSUE, WHEN YOU LOCK THE DOORS THE BUTTON IS PUSHED DOWN, TO UNLOCK THE DOORS YOU PUSH UP. THE DOOR LOCK SYMBOL ON THE 2002 CHRYSLER TOWN & COUNTRY LIMITED IS ABOVE THE BUTTON: IT READS: LOCK, A PERSON WHO COULD BE IN A PERSONAL, SECURITY, AND SAFETY SITUATION, WANTING TO LOCK THE DOOR, AND WAS IN A PANICKY SITUATION AND WANTED TO LOCK THE DOORS WOULD PUSH THE BUTTON UP BECAUSE THE LOCK SYMBOL IS ON THE TOP, BUT INSTEAD THEY ARE UNLOCKING THE DOORS. I ALSO OWN A 2002 DODGE CLASS B VAN/CAMPER, AND THE DOOR LOCK SYMBOL IS BELOW THE BUTTON, SO YOU KNOW WHEN YOU LOOK AT THE DOOR LOCK SYMBOL, AND YOU PUSH THE BUTTON DOWN TOWARDS LOCK, THE DOORS ARE LOCKED. DID CONTACT DAIMLER CHRYSLER IN JUNE 2003, AND ON JUNE 20, 2003, RECEIVED A REPLY FROM AN INDIVIDUAL CALLED GLENN WHO STATED THAT MY THOUGHTS WOULD BE PASSED ALONG TO THEIR VEHICLE SAFETY DEPARTMENT, HE ALSO FORWARDED A REFERENCE # 11372235, TO DATE I HAVE NOT HEARD FROM DAIMLER CHRYSLER I BELIEVE THAT AN INDIVIDUAL BEING IN A SITUATION REQUIRING THEM TO QUICKLY LOCKING THE DOORS, AND BEING IN A CHRYSLER TOWN & COUNTRY QUICKLY LOOKING AT THE DOOR LOCK COULD POSSIBLY PUSH THE BUTTON UP THINKING THE DOORS ARE GOING TO LOCK AS THE SYMBOL FOR LOCK IS ON THE TOP, BUT THE DOORS ARE GOING TO BE UNLOCKED. I FEEL THAT DAIMLERCHRYSLER SHOULD TAKE ACTION AND CHANGE THE SYMBOL FOR THE DOOR LOCK, WOULD APPRECIATE YOUR INVESTIGATING THIS.
NHTSA ODI #10032561
Mileage unknown · Jul 30, 2003
Latches/locks/linkages
I OWN A 2002 CHRYSLER TOWN & COUNTRY LIMITED, I FEEL THAT THE DOOR LOCK SYMBOL ON THE DRIVER AND PASSENGER DOORS IS A SECURITY AND SAFETY ISSUE, WHEN YOU LOCK THE DOORS THE BUTTON IS PUSHED DOWN, TO UNLOCK THE DOORS YOU PUSH THE BUTTON UP. THE DOOR LOCK SYMBOL IS ABOVE THE BUTTON: IT READS: LOCK, A PERSON COULD BE IN A PERSONAL,…
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I OWN A 2002 CHRYSLER TOWN & COUNTRY LIMITED, I FEEL THAT THE DOOR LOCK SYMBOL ON THE DRIVER AND PASSENGER DOORS IS A SECURITY AND SAFETY ISSUE, WHEN YOU LOCK THE DOORS THE BUTTON IS PUSHED DOWN, TO UNLOCK THE DOORS YOU PUSH THE BUTTON UP. THE DOOR LOCK SYMBOL IS ABOVE THE BUTTON: IT READS: LOCK, A PERSON COULD BE IN A PERSONAL, SECURITY, AND SAFETY SITUATION, WANTING TO LOCK THE DOORS, AND WAS IN A PANICKY SITUATION, AND WANTED TO LOCK THE DOORS WOULD PUSH THE BUTTON UP BECAUSE THE LOCK SYMBOL IS ON THE TOP OF THE BUTTON, BUT INSTEAD THEY WOULD BE UNLOCKING THE DOORS. I HAVE CONTACTED CHRYSLER DAIMLER ON JUNE 20, 03, THEY GAVE ME A REFRENCE NUMBER: 11372235, NEVER HEARD FROM THEM AGAIN, CONTACTED THEM AGAIN, AND STILL HAVE NOT HEARD FROM THEM. I FEEL THAT THEY SHOULD CHANGE THE LOCK SYMBOL ABOVE THE BUTTON, AND PLACE IT BELOW THE BUTTON. I ALSO OWN A 2002 DODGE, CLASS B VAN/CAMPER AND THE LOCK SYMBOL IS IN THE PROPER POSITION, BELOW THE LOCK & UNLOCK DOOR BUTTON. I HAVE RECENTLY RETIRED FROM THE NEW BEDFORD, MA POLICE DEPARTMENT, SERVED 38 1/2 YEARS, AND I FEEL THAT A WOMAN ENTERING HER VEHICLE IN A SHOPPING CENTER, AND WAS APPROACHED BY AN INDIVIDUAL WHO WAS GOING TO CAR JACK HER VEHICLE, THIS WOMAN BEING IN A PANICK SITUATION THINKING SHE IS LOCKING HER VEHICLE BECAUSE SHE SEES THE LOCK SYMBOL ABOVE THE DOOR LOCK/UNLOCK BUTTON PUSHES THE BUTTON UP WOULD BE INSTEAD UNLOCKING HER DOORS.
NHTSA ODI #10030479
NHTSA investigations
6EA05009 · Headlight Malfunction
Opened Jun 1, 2005 · Closed May 2, 2006
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
PE05004 · Headlight Malfunction
Opened Feb 2, 2005 · Closed Jun 1, 2005
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
PE04049 · Speaker Fire In The Rear Of The Vehicle
Opened Jul 7, 2004 · Closed Nov 5, 2004
Status: closed (inferred from source dates) · Electrical System:wiring: Rear Compartment/trunk; Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Electrical System:wiring: Rear Compartment/trunk
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
PE03012 · Power Steering Hose Failure
Opened Apr 9, 2003 · Closed May 29, 2003
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid; Steering:hydraulic Power Assist:pump; Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
Additional source detail variants (5)
Steering:hydraulic Power Assist:hose, Piping, And Connections
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:power Steering Fluid
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:pump
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist System
PLEASE SEE ATTACHED REPORT.
Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
PE02068 · Fuel Tank Leak
Opened Sep 24, 2002 · Closed Oct 9, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.
Illustration