IllustrationMY LIGHTS FLICKER ON AND OFF, REPLACED BATTERY AND ALTERNATOR.. NOT FIXED.. NOW I HAVE BEEN NOTICING THAT THE PANEL BEHIND MY HEADLIGHT SWITCH GETS VERY HOT TO THE TOUCH. AFRAID OF A FIRE... CAN'T FIND ANY INFO ON INTERNET AS TO WHAT CAN BE THE PROBLEM. *TR
2002 Chrysler Town And Country
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2002 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Town And Country years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
550–25K
6225–50K
6750–75K
4375–100K
34100–150K
13150K+
274 reports with mileage · 130 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 67 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 60 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
15 crash reports12 fire reports20 injury reports
Exterior Lighting complaints
24 reportsHEAD LIGHTS FLICKER THEN GO OUT, THEN COME BACK ON, TURN SIGNAL GOES OUT, THEN COMES BACK ON... *TR
TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT NOTICED THAT THE HEADLIGHTS BEGAN TO FLICKER INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE AN INDEPENDENT MECHANIC FOR DIAGNOSTICS. THE MECHANIC STATED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE…
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TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT NOTICED THAT THE HEADLIGHTS BEGAN TO FLICKER INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE AN INDEPENDENT MECHANIC FOR DIAGNOSTICS. THE MECHANIC STATED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS THEN TAKEN TO A DIFFERENT MECHANIC FOR DIAGNOSTICS. THE MECHANIC STATED THAT THE FRONT CONTROL MODULE AND THE POWER MODULE WERE THE CAUSE OF THE FAILURE AND HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 198,000.
HEADLIGHTS AND INTERIOR LIGHTS FLICKER. *TR
TOWN AND COUNTRY 2002 HAS HEADLIGHTS THAT FLICKER AND GO OFF WHILE THE MINIVAN IS MOVING. NHTSA WAS INVESTIGATING THIS IN 2005 (ASSOCIATED PRESS, 2.07.2005) AND WAS TALKING TO DAILMLERCHRYSLER ABOUT THIS. TRAVELING IN THE WINTER, AND THE EARLY EVENING THE LIGHTS WENT OFF SUDDENLY. I WAS ABLE TO FLICK THE SWITCH ON THE COLU…
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TOWN AND COUNTRY 2002 HAS HEADLIGHTS THAT FLICKER AND GO OFF WHILE THE MINIVAN IS MOVING. NHTSA WAS INVESTIGATING THIS IN 2005 (ASSOCIATED PRESS, 2.07.2005) AND WAS TALKING TO DAILMLERCHRYSLER ABOUT THIS. TRAVELING IN THE WINTER, AND THE EARLY EVENING THE LIGHTS WENT OFF SUDDENLY. I WAS ABLE TO FLICK THE SWITCH ON THE COLUMN AND MAKE THEM COME BACK ON. TOOK IT IN FOR SERVICE, BUT NO ERROR CODES WERE FOUND. NOW LAST WEEK, TRAVELING AT 70 MPH, THE LIGHTS WENT OFF NUMEROUS TIMES. THEY DO NOT GO OFF WHEN RAINING AND LIGHTS ARE REQUIRED DURING THE DAY; IT SEEMS TO OCCUR ONLY AT HIGH SPEEDS. THE LIGHTS HAVE THE ISSUE OF DIMMING AS NOTED IN NUMEROUS FORUMS, BUT THIS HAD NOT CAUSED THE LIGHTS TO GO OFF COMPLETELY. THIS VEHICLE IS THE ONE THAT MY 16 YEAR OLD DAUGHTER DRIVES, AND IT IS HIGHLY DANGEROUS SO NO DRIVING CAN BE DONE AFTER DARK AT PRESENT. CALLED DODGE SERVICE AND THEY SAID THEY HAD NO IDEA WHAT TO DO WITHOUT A CODE SAVED. *TR
TL*THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 50 MPH, THE HEADLIGHTS DIMMED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER AND THE HEADLIGHTS ILLUMINATED AFTER ONE MINUTE. THE LIGHTS WOULD ALSO FLICKER OCCASIONALLY. THE DEALER INSTALLED A FRONT CONTROL MODULE, BUT THE FAILURE RECURRED. THE CONTACT VERIFI…
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TL*THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 50 MPH, THE HEADLIGHTS DIMMED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER AND THE HEADLIGHTS ILLUMINATED AFTER ONE MINUTE. THE LIGHTS WOULD ALSO FLICKER OCCASIONALLY. THE DEALER INSTALLED A FRONT CONTROL MODULE, BUT THE FAILURE RECURRED. THE CONTACT VERIFIED HIS VIN, BUT IT APPEARS TO BE INVALID. THE ENGINE SIZE AND NUMBER OF CYLINDERS WERE UNKNOWN. THE FAILURE MILEAGE WAS 80,000 AND CURRENT MILEAGE WAS 82,000.
THE VEHICLE I OWN, A 2002 CHRYSLER TOWN AND COUNTRY, IS JUST AN EXAMPLE OF A WIDESPREAD PROBLEM INDUSTRY WIDE. MANY, IF NOT MOST CASES THESE DAYS HAVE PLASTIC COVERS OVER THE HEADLIGHTS. WITHIN A FEW YEARS, DEPENDING ON MILEAGE AND DRIVING CONDITIONS THE COVERS GET SCRATCHED AND MORE IMPORTANTLY CLOUDY AND DISCOLORED. THI…
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THE VEHICLE I OWN, A 2002 CHRYSLER TOWN AND COUNTRY, IS JUST AN EXAMPLE OF A WIDESPREAD PROBLEM INDUSTRY WIDE. MANY, IF NOT MOST CASES THESE DAYS HAVE PLASTIC COVERS OVER THE HEADLIGHTS. WITHIN A FEW YEARS, DEPENDING ON MILEAGE AND DRIVING CONDITIONS THE COVERS GET SCRATCHED AND MORE IMPORTANTLY CLOUDY AND DISCOLORED. THIS DRAMATICALLY REDUCED THE LIGHT OUTPUT AND CREATED A SAFETY HAZARD AT NIGHT. THIS WOULD NOT BE SO BAD IF THE COVERS COULD BE READILY REPLACED AT NOMINAL COST. BUT THIS WAS NOT THE CASE. IN MOST CASES THE ENTIRE ASSEMBLY MUST BE REPLACED AT VERY HIGH COST. IN MY CASE, THE COST WAS IN EXCESS OF $1000 EACH. THUS, MOST PEOPLE SIMPLY WILL NOT REPLACE THEM. I THINK RULES SHOULD BE IN PLACE TO FORCE THE USE OF A LONGER LASTING MATERIAL, OR TO FORCE THE DESIGN TO ALLOW REPLACEMENT AT REASONABLE COST.*AK
I AM WANTING TO FILE A COMPLAINT ON HEADLIGHT LENS QUALITY/SAFETY. THE LENS I AM REFERRING TO ARE THE COMPOSITE "LEXAN"LENSES USED ON MOST VEHICLES TODAY. AFTER JUST A FEW VERY SHORT YEARS THE COATING PEELS AND THE PLASTIC BREAKS DOWN CAUSING POOR LIGHT TRANSFER AND VERY UNSAFE DRIVING CONDITIONS."CHRYSLER"HAS DENIED ANY ASSISTA…
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I AM WANTING TO FILE A COMPLAINT ON HEADLIGHT LENS QUALITY/SAFETY. THE LENS I AM REFERRING TO ARE THE COMPOSITE "LEXAN"LENSES USED ON MOST VEHICLES TODAY. AFTER JUST A FEW VERY SHORT YEARS THE COATING PEELS AND THE PLASTIC BREAKS DOWN CAUSING POOR LIGHT TRANSFER AND VERY UNSAFE DRIVING CONDITIONS."CHRYSLER"HAS DENIED ANY ASSISTANCE TO REPLACE THE LENSES ON MY 2002 VEHICLE WITH 62,000 MILES STATING THAT IT IS WAY BEYOND ANY WARRANTY PERIOD. I CONSIDER THIS BESIDE THE POINT. WE'RE TALKING ABOUT THE SAFETY OF MILLIONS WHO RELY ON SAFE LIGHTING TO OPERATE THEIR VEHICLES SAFELY. THE EXTREME COSTS OF THE LENS ASSEMBLIES MAKES SIMPLY REPLACING THEM AN UNACCEPTABLE OPTION. MINE ARE NOT YET HAZED OVER ON MY 2002 BUT THE COATING IS PEELING DUE TO UV BREAKDOWN, MY 1994 IS YELLOWED AND HAZED AND DEFINITELY SUFFERS FROM POOR LIGHT TRANSMISSION. I KNOW FOR A FACT THAT MOST OTHER MANUFACTURERS ALSO HAVE THIS PROBLEM(I AM AN AUTO TECHNICIAN)WHY DOES THE CONSUMER HAVE TO ALWAYS BEAR THE EXPENSE OF SOMETHING THAT IS SUCH A SAFETY CONCERN JUST BECAUSE THE MANUFACTURE DOES NOT CARE OR WANTS TO SELL CHEAPER GRADE PARTS TO INCREASE PROFIT. I NEVER HAD THIS PROBLEM WITH OLD GLASS SEALED BEAMS ON MY OLDER CARS AND THEY WERE JUST A FEW DOLLARS COMPARED TO HUNDREDS FOR COMPOSITES. I FEEL THE GOVT. NEEDS TO REVIEW THIS CONDITION AND MAKE THE MANUFACTURERS STAND BEHIND SUCH AN IMPORTANT SAFETY ISSUE .I HAVE LITERALLY HAD HUNDRED OF CUSTOMERS COMPLAIN OF THIS PROBLEM OVER THE LAST 15 YEARS OR SO. BUT NOW IT HITS HOMES AND IT AFFECTS ME AND MY FAMILY SO I FIGURED IT WAS TIME TO MAKE WAVES,ESPECIALLY AFTER BEING TOLD BY THE DIST REP THEY WOULDN'T HELP AT ALL .I KNOW THE IMPORTS ALSO SUFFER FROM THIS HAZING PROBLEM BUT I ALSO KNOW THEY ARE WILLING TO ASSIST AS GOODWILL REPAIRS,ETC. I REALLY FEEL THERE SHOULD BE A RECALL INVESTIGATION DONE CONCERNING THIS AS A SAFETY ISSUE, ALL PERSONAL DISSATISFACTION ASIDE. THAT INCLUDES ALL MAKES/MODELS. THANK YOU FOR YOUR TIME. *JB
A ONE WEEK AGO, MY LEFT TURN SIGNAL WOULD NOT SHUT OFF AFTER MAKING A LEFT TURN. I HAVE TO SHUT IT OFF MANUALLY. WITHIN A COUPLE OF DAYS IT STARTED MAKING A CLICKING NOISE BEFORE I COULD GET IT IN TO BE FIXED. TONIGHT I WAS DRIVING THE CAR, MAKING A LEFT TURN AND AS THE STEERING WHEEL WAS RETURNING TO THE STRAIGHT POSITION (BEF…
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A ONE WEEK AGO, MY LEFT TURN SIGNAL WOULD NOT SHUT OFF AFTER MAKING A LEFT TURN. I HAVE TO SHUT IT OFF MANUALLY. WITHIN A COUPLE OF DAYS IT STARTED MAKING A CLICKING NOISE BEFORE I COULD GET IT IN TO BE FIXED. TONIGHT I WAS DRIVING THE CAR, MAKING A LEFT TURN AND AS THE STEERING WHEEL WAS RETURNING TO THE STRAIGHT POSITION (BEFORE THE WHEELS WERE STRAIGHT) IT LOCKED IN A LEFT TURN POSITION AND WOULD NOT RELEASE. THE CAR KEPT TURNING TO THE LEFT AND I HAD TO FORCE THE STEERING WHEEL TO THE RIGHT. FINALLY AFTER JERKING THE STEERING WHEEL TO THE RIGHT IT RELEASED AND WENT BACK TO A STRAIGHT POSITION. SOMETHING IN THE TURN SIGNAL LOCKED IT UP AND WOULD NOT ALLOW THE STEERING WHEEL TO FULLY RELEASE AFTER MAKING A LEFT TURN. AFTER THAT THE RIGHT TURN SIGNAL WILL NOT SHUT OFF. LUCKILY NOBODY WAS IN THE LANE TO MY LEFT OR ELSE I COULD HAVE HIT THEM. I AM NOW AFRAID TO DRIVE THE CAR UNTIL I GET IT FIXED. *NM
TL* - THE CONTACT STATED THAT THE HEADLIGHTS WORKED NTERMITTENTLY. THE VEHICLE HAS APPROXIMATELY 38,000 MILES. ON IT. THE CONTACT STATED IT USUALLY HAPPENED WHEN STARTSING THE VEHICLE. THE HEADLIGHTS USUALLY WENT OUT WHEN SHE PUT THE VEHICLE IN REVERSE. THERE WERE NO WARNING SIGNS OR INDICATOR LIGHTS ON PRIOR TO THE FAIL…
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TL* - THE CONTACT STATED THAT THE HEADLIGHTS WORKED NTERMITTENTLY. THE VEHICLE HAS APPROXIMATELY 38,000 MILES. ON IT. THE CONTACT STATED IT USUALLY HAPPENED WHEN STARTSING THE VEHICLE. THE HEADLIGHTS USUALLY WENT OUT WHEN SHE PUT THE VEHICLE IN REVERSE. THERE WERE NO WARNING SIGNS OR INDICATOR LIGHTS ON PRIOR TO THE FAILURE. THE CONTACT STATED SHE DID NOT ALWAYS KNOW IF THE HEAD LIGHTS WERE OUT UNLESS SHE SAW A REFLECTION. THE CONTACT STATED SHE COULD NOT RECALL IF THE DASHLIGHTS EVER WENT OUT DURING THE HEADLIGHT FAILURES. THE CONTACT TOOK THE VEHICLE TO DEALER FOR REPAIRS TWICE. THE CONTACT DID NOT REMEMBER WHEN THE FAILURES STARTED. *AK
Official recalls
404V531000 · Equipment:electrical:radio/tape Deck/cd Etc.
Nov 2, 2004
ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A SPEAKER FIRE.
Remedy: DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
04V386000 · Steering:hydraulic Power Assist:hose, Piping, And Connections
Aug 5, 2004
ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.
Consequence & remedy
Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.
Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
02V274000 · Fuel System, Gasoline:storage:tank Assembly
Oct 8, 2002
ON CERTAIN MINI VANS, THE FUEL TANK CONTROL VALVE WELD JOINT COULD SEPARATE RESULTING IN A POSSIBLE FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE.
Remedy: DEALERS WILL INSPECT THE FUEL TANK AND REPLACE IT IF NECESSARY. OWNER NOTIFICATION BEGAN OCTOBER 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
01V310000 · Child Seat
Oct 4, 2001
VEHICLE DESCRIPTION: CERTAIN MINI VANS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER MANUALS SUPPLIED WITH THESE VEHICLES DO NOT INDICATE WHICH SEATING POSITIONS ARE EQUIPPED WITH TETHER ANCHORAGES AND CHILD RESTRAINT ANCHORAGE SYSTEMS AS REQUIRED BY THE STANDARD.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Remedy: OWNERS WILL BE PROVIDED WITH THE NECESSARY CHILD RESTRAINT SYSTEM INFORMATION. OWNER NOTIFICATION IS EXPECTED TO BEGIN OCTOBER 8, 2001. OWNERS WHO DO NOT RECEIVE THE FREE INFORMATION WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6EA05009 · Headlight Malfunction
Opened Jun 1, 2005 · Closed May 2, 2006
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
PE05004 · Headlight Malfunction
Opened Feb 2, 2005 · Closed Jun 1, 2005
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
PE04049 · Speaker Fire In The Rear Of The Vehicle
Opened Jul 7, 2004 · Closed Nov 5, 2004
Status: closed (inferred from source dates) · Electrical System:wiring: Rear Compartment/trunk; Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Electrical System:wiring: Rear Compartment/trunk
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
PE03012 · Power Steering Hose Failure
Opened Apr 9, 2003 · Closed May 29, 2003
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid; Steering:hydraulic Power Assist:pump; Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
Additional source detail variants (5)
Steering:hydraulic Power Assist:hose, Piping, And Connections
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:power Steering Fluid
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:pump
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist System
PLEASE SEE ATTACHED REPORT.
Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
PE02068 · Fuel Tank Leak
Opened Sep 24, 2002 · Closed Oct 9, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.