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2002 Chrysler Town And Country

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2002 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.

About this comparison →

When problems were reported

Mileage at the reported incident

274 reports with mileage · 130 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 67 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 60 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

15 crash reports12 fire reports20 injury reports

Air Bags complaints

67 reports
Clear category filter
59,000 miles · Mar 31, 2005
Air Bags

I HAVE HAD MANY THINGS GO WRONG WITH MY CHRYSLER T& C MINIVAN SINCE I PURCHASED IT NEW IN 2002. THE LATEST PROBLEM IS THE CLOCKSPRING WHICH HAS BEEN A PROBLEM IN OLDER MODELS. IN FACT A RECALL WAS ISSUED ON 1996-200 YR MODELS. I BELIEVE THE PART IS STILL DEFECTIVE AND SHOULD BE COVERED BY CHRYSLER. THEY INSIST ON CHARCHING M…

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I HAVE HAD MANY THINGS GO WRONG WITH MY CHRYSLER T& C MINIVAN SINCE I PURCHASED IT NEW IN 2002. THE LATEST PROBLEM IS THE CLOCKSPRING WHICH HAS BEEN A PROBLEM IN OLDER MODELS. IN FACT A RECALL WAS ISSUED ON 1996-200 YR MODELS. I BELIEVE THE PART IS STILL DEFECTIVE AND SHOULD BE COVERED BY CHRYSLER. THEY INSIST ON CHARCHING ME FOR THE REPAIR, $172.00. IT IS A SAFETY ISSUE AND SHOULD BE COVERED. PLEASE ADVISE.

NHTSA ODI #10116188

52,000 miles · Mar 22, 2005
Air Bags

I HAVE A 2002 CHRYSLER TOWN AND COUNTRY THAT HAS AN AIR BAG WARNING LIGHT THAT ILLUMINATES INTERMITTENTLY. UPON RESEARCHING THIS ISSUE I LEARNED THAT THERE HAD BEEN A RECALL ON SEVERAL OF THESE VEHICLES IN 2002 TO ADDRESS AN ISSUE WITH A CLOCKSPRING. THIS ISSUE CAUSES INTEGRAL SAFETY FEATURES, SUCH AS THE HORN AND AIR BAG, TO FA…

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I HAVE A 2002 CHRYSLER TOWN AND COUNTRY THAT HAS AN AIR BAG WARNING LIGHT THAT ILLUMINATES INTERMITTENTLY. UPON RESEARCHING THIS ISSUE I LEARNED THAT THERE HAD BEEN A RECALL ON SEVERAL OF THESE VEHICLES IN 2002 TO ADDRESS AN ISSUE WITH A CLOCKSPRING. THIS ISSUE CAUSES INTEGRAL SAFETY FEATURES, SUCH AS THE HORN AND AIR BAG, TO FAIL ON OCCASION. I FIRST CONTACTED MY LOCAL DEALER WHO INFORMED ME THAT MY VIN DID NOT COME UP AS BEING ELIGIBLE FOR THE RECALL. I CONTACTED CHRYSLER DIRECTLY AND GOT THE SAME ANSWER. THE ISSUE MAY NOT COME UP ON A VIN SEARCH, BUT IT CERTAINLY DOES IMPACT MY VEHICLE. I HAVE TRIED TO OBTAIN AUTHORIZATION TO HAVE THE CLOCKSPRING REPLACED AT CHRYSLER'S EXPENSE, TO NO AVAIL. AS THIS IS A POTENTIAL SAFETY HAZARD, I WOULD LIKE TO SEE THE MATTER INVESTIGATED.*AK

NHTSA ODI #10114478

33,000 miles · Mar 10, 2005
Air Bags

AIR BAG LIGHT ILLUMINATED WHILE DRIVING. CONSUMER CONTACTED THE DEALER, WHO INFORMED THE CONSUMER THAT THE PROBLEM THE VEHICLE WAS EXPERIENCING WAS NOT COVERED UNDER A MANUFACTURER'S RECALL.*AK

NHTSA ODI #10114907

83,500 miles · Nov 19, 2004
Air BagsVehicle Speed Control

AIR BAG LIGHT REMAINED ILLUMINATED WHILE DRIVING, AND CRUISE CONTROL WORKED INTERMITTENTLY. DEALER WAS NOTIFIED AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVERED UNDER THE CLOCK SPRING RECALL. *AK

NHTSA ODI #10101345

Mileage unknown · Nov 16, 2004
Air Bags

AIR BAG LIGHT KEEPS ON TURNING ON. VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP TEN TIMES TO GET IT REPAIRED. THE VEHICLE HAS NO CURRENT RECALLS FOR THE AIR BAGS.*AK.....REQUESTED EXTENSION OF THE SAFETY RECALL FOR 1998-2000 MODEL YEARS TO INCLUDE CONSUMER'S MODEL YEAR 2002. *AK

NHTSA ODI #10101022

40,000 miles · Nov 3, 2004
Air BagsSteering

THE AIR BAG LIGHT CONTINUED TO STAY ON. THE CONSUMER WAS CONCERNED THAT THE AIR BAG WILL NOT DEPLOY UPON IMPACT. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB SENSOR LIGHT COMES ON AT ANY SPEED BUT MOSTLY WHEN TURNING THE STEERING WHEEL. *TC

NHTSA ODI #10096845

44,600 miles · Nov 1, 2004
Air Bags

THE CONSUMER STATED THE AIR BAG'S CLOCK SPRING FAILED INTERMITTENTLY. THE PART WAS REPAIRED THREE TIMES. HOWEVER THE PROBLEM RECURRED. AS A RESULT THE VEHICLE LOST POWER. *AK FAILURE IN THE ELECTRICAL SAFETY SYSTEM: AIRBAG LIGHT. *TC

NHTSA ODI #10089851

53,000 miles · Oct 13, 2004
Air BagsSteeringCrash

THE CONSUMER LOST CONTROL OF THE VEHICLE DUE TO A DEFECT IN THE POWER STEERING WHICH WAS BEING RECALLED BY THE MANUFACTURER. IN THE PROCESS, NOT ONLY DID THE CONSUMER LOOSE STEERING CONTROL BUT THE AIR BAGS FAILED TO DEPLOY UPON IMPACT. PROVIDE FURTHER DETAILS. *JB

NHTSA ODI #10096740

10,000 miles · Sep 27, 2004
Air BagsElectrical SystemPower Train

THE AIR BAG LIGHT ILLUMINATED AND THE TRANSMISSION SHIFT LEVER SHIFTED FROM DRIVE TO NEUTRAL WHILE DRIVING. *NM THERE WAS AN EXPLOSION WHILE THE VEHICLE WAS IN MOTION. THE ENGINE LIGHT HAD COME ON, THE TRANSMISSION WENT INTO PARK, THE GEAR SHIFTER LEVER DIDN'T MOVE, THE GAS PEDAL WORKED FINE BUT HAD FROZEN UP IN THE PARK PO…

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THE AIR BAG LIGHT ILLUMINATED AND THE TRANSMISSION SHIFT LEVER SHIFTED FROM DRIVE TO NEUTRAL WHILE DRIVING. *NM THERE WAS AN EXPLOSION WHILE THE VEHICLE WAS IN MOTION. THE ENGINE LIGHT HAD COME ON, THE TRANSMISSION WENT INTO PARK, THE GEAR SHIFTER LEVER DIDN'T MOVE, THE GAS PEDAL WORKED FINE BUT HAD FROZEN UP IN THE PARK POSITION. THE AIR BAG DID NOT WORK AND THE SEAT BELT DIDN'T WORK. *SC *JB

NHTSA ODI #10092406

Mileage unknown · Aug 25, 2004
Air Bags

THE AIRBAG LIGHT STARTED GOING ON AN OFF AT FIRST AND NOW IS ON CONSISTNTLY. DEALER CLAIMS THAT IT IS A FAULTY CLOCK SPRING WHICH I HAVE HEARD HAS BEEN RECALLED ON SOME OF THE OLDER MODELS. THIS IS A MAJOR SAFETY ISSUE AND SHOULD BE ADDRESSED IMMEDIATELY. THIS VAN HAS BEEN A BEAR SINCE THE BEGINNING AND IT JUST NEVER SEEMS TO…

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THE AIRBAG LIGHT STARTED GOING ON AN OFF AT FIRST AND NOW IS ON CONSISTNTLY. DEALER CLAIMS THAT IT IS A FAULTY CLOCK SPRING WHICH I HAVE HEARD HAS BEEN RECALLED ON SOME OF THE OLDER MODELS. THIS IS A MAJOR SAFETY ISSUE AND SHOULD BE ADDRESSED IMMEDIATELY. THIS VAN HAS BEEN A BEAR SINCE THE BEGINNING AND IT JUST NEVER SEEMS TO QUIT.*AK

NHTSA ODI #10088534

Official recalls

4

04V531000 · Equipment:electrical:radio/tape Deck/cd Etc.

Nov 2, 2004

ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.

Consequence & remedy

Consequence: THIS COULD RESULT IN A SPEAKER FIRE.

Remedy: DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

04V386000 · Steering:hydraulic Power Assist:hose, Piping, And Connections

Aug 5, 2004

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Consequence & remedy

Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

02V274000 · Fuel System, Gasoline:storage:tank Assembly

Oct 8, 2002

ON CERTAIN MINI VANS, THE FUEL TANK CONTROL VALVE WELD JOINT COULD SEPARATE RESULTING IN A POSSIBLE FUEL LEAK.

Consequence & remedy

Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE.

Remedy: DEALERS WILL INSPECT THE FUEL TANK AND REPLACE IT IF NECESSARY. OWNER NOTIFICATION BEGAN OCTOBER 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

01V310000 · Child Seat

Oct 4, 2001

VEHICLE DESCRIPTION: CERTAIN MINI VANS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER MANUALS SUPPLIED WITH THESE VEHICLES DO NOT INDICATE WHICH SEATING POSITIONS ARE EQUIPPED WITH TETHER ANCHORAGES AND CHILD RESTRAINT ANCHORAGE SYSTEMS AS REQUIRED BY THE STANDARD.

Consequence & remedy

Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.

Remedy: OWNERS WILL BE PROVIDED WITH THE NECESSARY CHILD RESTRAINT SYSTEM INFORMATION. OWNER NOTIFICATION IS EXPECTED TO BEGIN OCTOBER 8, 2001. OWNERS WHO DO NOT RECEIVE THE FREE INFORMATION WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

6

EA05009 · Headlight Malfunction

Opened Jun 1, 2005 · Closed May 2, 2006

Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch

OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.

Additional source detail variants (3)

Electrical System

OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.

Exterior Lighting:headlights

OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.

Exterior Lighting:headlights:switch

OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.

PE05004 · Headlight Malfunction

Opened Feb 2, 2005 · Closed Jun 1, 2005

Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.

Additional source detail variants (3)

Electrical System

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.

Exterior Lighting:headlights

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.

Exterior Lighting:headlights:switch

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.

EA04031 · Power Liftgate Latch

Opened Nov 22, 2004 · Closed Apr 7, 2005

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

Additional source detail variants (2)

Latches/locks/linkages

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

Latches/locks/linkages:tailgate:latch

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

PE04049 · Speaker Fire In The Rear Of The Vehicle

Opened Jul 7, 2004 · Closed Nov 5, 2004

Status: closed (inferred from source dates) · Electrical System:wiring: Rear Compartment/trunk; Equipment:electrical:radio/tape Deck/cd Etc.

ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.

Additional source detail variants (2)

Electrical System:wiring: Rear Compartment/trunk

ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.

Equipment:electrical:radio/tape Deck/cd Etc.

ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.

PE03012 · Power Steering Hose Failure

Opened Apr 9, 2003 · Closed May 29, 2003

Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid; Steering:hydraulic Power Assist:pump; Steering:linkages:drag:power Assist System

PLEASE SEE ATTACHED REPORT.

Additional source detail variants (5)

Steering:hydraulic Power Assist:hose, Piping, And Connections

PLEASE SEE ATTACHED REPORT.

Steering:hydraulic Power Assist:power Steering Fluid

PLEASE SEE ATTACHED REPORT.

Steering:hydraulic Power Assist:pump

PLEASE SEE ATTACHED REPORT.

Steering:hydraulic Power Assist System

PLEASE SEE ATTACHED REPORT.

Steering:linkages:drag:power Assist System

PLEASE SEE ATTACHED REPORT.

PE02068 · Fuel Tank Leak

Opened Sep 24, 2002 · Closed Oct 9, 2002

Status: closed (inferred from source dates) · Vehicle Speed Control:linkages

No summary supplied.