NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
67 reportsClear category filter70,000 miles · Jul 28, 2007
Air Bags
MY AIRBAG LIGHT IS ON, IT IS A KNOW PROBLEM IN THE CHRYSLER TOWN & COUNTRY HOWEVER THIS YEAR (2002) DOESN'T HAVE A RECALL. I ALSO HAVE A 2005 TOWN & COUNTRY THAT IS COVERED UNDER THE RECALL. I WANT MY AIRBAG PROBLEM COVERED UNDER THE RECALL, THIS IS OBVIOUSLY A BIG PROBLEM AND I NO LONGER FEEL SAFE IN MY VEHICLE. THE AIRBAG COUL…
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MY AIRBAG LIGHT IS ON, IT IS A KNOW PROBLEM IN THE CHRYSLER TOWN & COUNTRY HOWEVER THIS YEAR (2002) DOESN'T HAVE A RECALL. I ALSO HAVE A 2005 TOWN & COUNTRY THAT IS COVERED UNDER THE RECALL. I WANT MY AIRBAG PROBLEM COVERED UNDER THE RECALL, THIS IS OBVIOUSLY A BIG PROBLEM AND I NO LONGER FEEL SAFE IN MY VEHICLE. THE AIRBAG COULD DEPLOY OR MAY NOT DEPLOY BECAUSE OF THIS ISSUE. PLEASE CONTACT ME AND TELL ME HOW I CAN HAVE THIS SAFETY ISSUE RESOLVED. *TR
NHTSA ODI #10197743
62,375 miles · Jun 14, 2007
Air Bags
AIRBAG LIGHT CAME ON AND DOESN'T GO OFF. I TOOK IT TO A REGULAR REPAIR SHOP AND THEIR COMPUTERS CAN'T ANALYZE THE PROBLEM, IT HAS TO BE RETURNED TO A CHRYSLER DEALERSHIP. IS THIS A SAFETY HAZARD AND IS THERE A RECALL FOR THIS PROBLEM? *TR
NHTSA ODI #10193379
84,600 miles · May 19, 2007
Air Bags
THE AIRBAG WARNING LIGHT COMES ON IN THE 2002 TOWN & COUNTRY LIMITED SHORTLY AFTER STARTING IT AND AS WE DROVE INTERMITTENTLY. IT STAYED LIT FOR 5-20 SECONDS EACH TIME. I TOOK VEHICLE TO THE DEALER TO ASK THE QUESTION, AND WAS TOLD THE AIRBAG WARNING LIGHT WAS PROBABLY CAUSED BY THE CLOCK SPRING. I WAS TOLD THAT THEY WERE…
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THE AIRBAG WARNING LIGHT COMES ON IN THE 2002 TOWN & COUNTRY LIMITED SHORTLY AFTER STARTING IT AND AS WE DROVE INTERMITTENTLY. IT STAYED LIT FOR 5-20 SECONDS EACH TIME. I TOOK VEHICLE TO THE DEALER TO ASK THE QUESTION, AND WAS TOLD THE AIRBAG WARNING LIGHT WAS PROBABLY CAUSED BY THE CLOCK SPRING. I WAS TOLD THAT THEY WERE ON BACK ORDER, ESPECIALLY FOR STEERING WHEELS WITH THE RADIO CONTROLS BUILT IN WHICH MINE HAD. THE PARTS REPRESENTATIVE SAID HE COULD ORDER IT BUT DIDNT KNOW WHEN IT WOULD BE IN. IN ADDITION, I THERE WAS A COST FOR INSTALLATION AS WELL AS THE PART. I EXPRESSED MY CONCERN ABOUT AN AIRBAG MISFIRE OR FAILURE TO FIRE, AND HE SAID THAT THE AIRBAG DEACTIVATED WHEN THE LIGHT WAS ON, BUT AS LONG AS THE LIGHT WAS OFF IT SHOULD WORK FINE. ALSO THERE SHOULDN'T BE ANY RISK OF MISFIRE, BUT HE COULDNT GUARANTEE IT. IS THIS CONSIDERED A SAFETY ISSUE, ESPECIALLY SINCE WHILE THE LIGHT WAS ON THE AIRBAG WON'T FIRE? SHOULD I BE CHARGED FOR SUCH A REPAIR IF IT WAS SAFETY RELATED? I JUST PURCHASED THE VEHICLE FROM A PRIVATE OWNER AND JUST WANTED TO MAKE SURE IT WAS SAFE SINCE I TRAVEL WITH MY FAMILY IN IT.*AK
NHTSA ODI #10191236
90,000 miles · Mar 2, 2007
Air BagsSteering
1) AT LOW SPEEDS, ESPECIALLY TURNING THERE WAS NOISE AND SHAKING IN THE FRONT OF THE CHRYSLER 2002 TOWN AND COUNTRY. IT WAS IDENTIFIED AT A GARAGE AS A POWER STEERING COOLER HOSE PROBLEM AND IN FACT THERE WAS A RECALL FOR THIS. I THEN TOOK IT TO A CHRYSLER DEALER - DOAN IN ROCHESTER NY - WHO AGREED THAT WAS THE PROBLEM, BUT M…
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1) AT LOW SPEEDS, ESPECIALLY TURNING THERE WAS NOISE AND SHAKING IN THE FRONT OF THE CHRYSLER 2002 TOWN AND COUNTRY. IT WAS IDENTIFIED AT A GARAGE AS A POWER STEERING COOLER HOSE PROBLEM AND IN FACT THERE WAS A RECALL FOR THIS. I THEN TOOK IT TO A CHRYSLER DEALER - DOAN IN ROCHESTER NY - WHO AGREED THAT WAS THE PROBLEM, BUT MY VEHICLE IDENTIFICATION NUMBER WAS NOT ON THE LIST FOR REPLACEMENT. I FOUND IT VERY HARD TO BELIEVE THAT THE CORRECT PROBLEM DID NOT QUALIFY. I CALLED CHRYSLER CUSTOMER SERVICE AND GOT THE SAME STORY. THEY SAID THAT THE VIN NUMBERS LISTED WERE DETERMINED BY NHTSA AND THEY - IN SO MANY WORDS - WERE OFF THE HOOK. I DID HAVE IT REPLACED WITH MY OWN MONEY, BUT I AM UPSET ABOUT IT. 2) MY AIR BAG LIGHT STARTED TO GO ON TELLING ME THAT THE AIR BAGS WERE TURNED OFF. THEN THE LIGHT WOULD GO OFF FOR A LITTLE AND COME BACK ON FOR NO REASON , SPEED, OR OUTSIDE TEMPERATURE. AGAIN I WAS TOLD IT WAS CLOCK SPRINGING IN THE MECHANISM IN THE STEERING COLUMN. I FELT THAT THIS WAS A VERY DANGEROUS PROBLEM INVOLVING THE LIFE OR DEATH OF MY FAMILY SHOULD AN ACCIDENT OCCUR. THE DEALER AGAIN AGREED THAT THIS WAS THE PROBLEM, ENCOURAGED ME TO GET IT FIXED, AND GAVE ME AN INDICATION THAT THIS WAS COMMON AND THAT AGAIN MY VEHICLE DID NOT QUALIFY FOR ANY RECALL. I HAD IT FIXED, BUT FEEL THAT THIS IS A DANGEROUS SITUATION. *JB
NHTSA ODI #10184039
250 miles · Feb 14, 2007
Air Bags
2002 CHRYSLER TOWN & COUNTRY EX. AIR BAG LIGHT CONSTANTLY ON SINCE TWO WEEKS AFTER PURCHASING THE NEW VEHICLE IN 2002. WAS TAKEN INTO DEALERSHIP FOR REPAIR. WITHIN 2 DAYS, AIR BAG LIGHT IS BACK ON. SEVERAL TIMES LATER NO SOLUTION. THIS PROBLEM IS SIMILAR TO A DOCUMENTED RECALL ON PREVIOUS MODEL YEARS OF THIS VEHICLE. THIS HAS BE…
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2002 CHRYSLER TOWN & COUNTRY EX. AIR BAG LIGHT CONSTANTLY ON SINCE TWO WEEKS AFTER PURCHASING THE NEW VEHICLE IN 2002. WAS TAKEN INTO DEALERSHIP FOR REPAIR. WITHIN 2 DAYS, AIR BAG LIGHT IS BACK ON. SEVERAL TIMES LATER NO SOLUTION. THIS PROBLEM IS SIMILAR TO A DOCUMENTED RECALL ON PREVIOUS MODEL YEARS OF THIS VEHICLE. THIS HAS BEEN OVER 5 YEARS NOW AND NO SOLUTION. I BELIEVE CHRYSLER SHOULD HAVE A RECALL FOR THE 2002 YEAR MODEL FOR THIS ONGOING PROBLEM. *JB
NHTSA ODI #10182566
40,588 miles · Feb 5, 2007
Air Bags
THE CLOCK SPRING WAS DEFECTIVE AND REPLACED AT MY COST. THE 2001 MODELS HAD THIS PROBLEM AS A RECALL. *NM
NHTSA ODI #10181698
39,000 miles · Nov 13, 2006
Air Bags
DT*: THE CONTACT STATED THE AIRBAG LIGHT ILLUMINATED, THE VEHICLE WAS TAKEN TO TWO DEALERSHIPS, WHERE IT WAS DETERMINED THE CLOCK SPRING NEEDED TO BE REPLACED.
NHTSA ODI #10173397
Mileage unknown · Sep 6, 2006
Air Bags
2002 TOWN AND COUNTRY AIR BAG LIGHT ILLUMINATED INTERMITTENTLY. *TS ***NAR*** EACH TIME THE CONSUMER WENT TO THE DEALERSHIP, THEY REPLACED A DIFFERENT PART IN THE AIRBAG SYSTEM AND EACH TIME FOR SEVERAL MONTHS EVERYTHING WOULD BE FINE AND THEN THE PROBLEM WOULD RESURFACE AGAIN. *JB
NHTSA ODI #10168023
45,000 miles · Jul 13, 2006
Air BagsElectrical System
I SADLY OWN A 'CHRYSLER' TOWN AND COUNTRY AWD 2002 MINIVAN WITH MANY ELECTRICAL AND MECHANICAL PROBLEMS THAT I'M FORCED TO LIVE WITH, BUT THE FOLLOWING SAFETY ISSUES ARE INTOLERABLE. FIRST, THE INTERMITTENT AIR BAG LIGHT, NOW ON STEADILY. SECOND, THE INTERMITTENT NON-FUNCTIONING HORN, NOW DOES NOT WORK AT ALL, CRUISE CONTROL DOE…
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I SADLY OWN A 'CHRYSLER' TOWN AND COUNTRY AWD 2002 MINIVAN WITH MANY ELECTRICAL AND MECHANICAL PROBLEMS THAT I'M FORCED TO LIVE WITH, BUT THE FOLLOWING SAFETY ISSUES ARE INTOLERABLE. FIRST, THE INTERMITTENT AIR BAG LIGHT, NOW ON STEADILY. SECOND, THE INTERMITTENT NON-FUNCTIONING HORN, NOW DOES NOT WORK AT ALL, CRUISE CONTROL DOES NOT WORK AND RADIO BUTTONS ON STEERING WHEEL DOES NOT WORK. CHRYSLER CORP DENIES MAJOR SAFETY PROBLEM EXISTS YET ITS A COMPLAINT THAT'S ALL OVER THE WEB AMONG ITS MANY OTHER PERSISTENT PROBLEMS. CHRYSLER SAYS ITS SOUNDS LIKE THE PROBLEM MAY BE IN THE "CLOCK SPRING" IN THE STEERING COLUMN. I SAY ITS SOUNDS LIKE THE PROBLEM MAY BE IN THE CARE OR LACK OF CARE OF CHRYSLER ON REAL SAFETY ISSUES ON THEIR PRODUCTS. EVENTS THAT LEAD UP TO THE FAILURE ARE NONE, PRODUCT IS JUST SIMPLY DEFECTIVE AND FAILS ON ITS OWN. CONSEQUENCES FOR THIS FAILURE CAN BE CATASTROPHIC, THIS IS NOT ROCKET SCIENCE, NO HORN AND NO AIR BAG NO BRAINS! CHRYSLER NEEDS TO WAKE UP AND RECTIFY THIS SAFETY PROBLEM, MANY OTHER OWNERS HAVE THIS PROBLEM AND THE GOVERNMENT AND OR THE MEDIA NEEDS TO "GET INVOLVED BEFORE SOMEONE DIES" IF IT HASN'T "GOD FORBID" ALREADY HAPPENED. I WILL BE CONTACTING THE SECRETARY OF TRANSPORTATION AND THE MEDIA TO SEE IF A SOLUTION CAN BE FOUND RAPIDLY. *JB
NHTSA ODI #10162351
66,117 miles · May 22, 2006
Air BagsCrashInjury
INVOLVED IN A CRASH IN FEBRUARY 2006 IN WHICH A CAR PULLED INTO THE PATHWAY OF THIS VEHICLE, WHICH HAD THE RIGHT OF WAY AND WAS TRAVELING 30-35 MPH. OTHER DRIVER WAS CITED WITH FAILURE TO YIELD. THE AIRBAG DID NOT DEPLOY RESULTING IN WHIPLASH OF THE DRIVER OF THIS VEHICLE, FOLLOWED BY 3 MONTHS OF RECOVERY, REDUCED WORK SCHEDUL…
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INVOLVED IN A CRASH IN FEBRUARY 2006 IN WHICH A CAR PULLED INTO THE PATHWAY OF THIS VEHICLE, WHICH HAD THE RIGHT OF WAY AND WAS TRAVELING 30-35 MPH. OTHER DRIVER WAS CITED WITH FAILURE TO YIELD. THE AIRBAG DID NOT DEPLOY RESULTING IN WHIPLASH OF THE DRIVER OF THIS VEHICLE, FOLLOWED BY 3 MONTHS OF RECOVERY, REDUCED WORK SCHEDULE, PAIN, ETC. THIS VEHICLE HIT THE OTHER CAR IN THE DRIVER SIDE TIRE, BREAKING THE FRONT AXLE OF THE OTHER CAR. BOTH CARS CAME TO A VERY IMMEDIATE STOP. THE AIRBAG WAS NOT EXAMINED OR FIXED. *JB
NHTSA ODI #10157994
Official recalls
4Nov 2, 2004
ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A SPEAKER FIRE.
Remedy: DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Aug 5, 2004
ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.
Consequence & remedy
Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.
Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Oct 8, 2002
ON CERTAIN MINI VANS, THE FUEL TANK CONTROL VALVE WELD JOINT COULD SEPARATE RESULTING IN A POSSIBLE FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE.
Remedy: DEALERS WILL INSPECT THE FUEL TANK AND REPLACE IT IF NECESSARY. OWNER NOTIFICATION BEGAN OCTOBER 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Oct 4, 2001
VEHICLE DESCRIPTION: CERTAIN MINI VANS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER MANUALS SUPPLIED WITH THESE VEHICLES DO NOT INDICATE WHICH SEATING POSITIONS ARE EQUIPPED WITH TETHER ANCHORAGES AND CHILD RESTRAINT ANCHORAGE SYSTEMS AS REQUIRED BY THE STANDARD.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Remedy: OWNERS WILL BE PROVIDED WITH THE NECESSARY CHILD RESTRAINT SYSTEM INFORMATION. OWNER NOTIFICATION IS EXPECTED TO BEGIN OCTOBER 8, 2001. OWNERS WHO DO NOT RECEIVE THE FREE INFORMATION WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6EA05009 · Headlight Malfunction
Opened Jun 1, 2005 · Closed May 2, 2006
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
PE05004 · Headlight Malfunction
Opened Feb 2, 2005 · Closed Jun 1, 2005
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
PE04049 · Speaker Fire In The Rear Of The Vehicle
Opened Jul 7, 2004 · Closed Nov 5, 2004
Status: closed (inferred from source dates) · Electrical System:wiring: Rear Compartment/trunk; Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Electrical System:wiring: Rear Compartment/trunk
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
PE03012 · Power Steering Hose Failure
Opened Apr 9, 2003 · Closed May 29, 2003
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid; Steering:hydraulic Power Assist:pump; Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
Additional source detail variants (5)
Steering:hydraulic Power Assist:hose, Piping, And Connections
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:power Steering Fluid
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:pump
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist System
PLEASE SEE ATTACHED REPORT.
Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
PE02068 · Fuel Tank Leak
Opened Sep 24, 2002 · Closed Oct 9, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.
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