WE HAD OUR 2002 TOWN AND COUNTRY TO THE DEALER IN JOHNSON CITY TN A FEW YEARS BACK FOR THE SAME COMPLAINT (AIR BAG LIGHT STAYS ON). 2001 AND I THINK 2003 WERE RECALLED FOR THIS PROBLEM BUT NOT 2002. THIS DEALER TOO WANTED US TO FOOT THE BILL A THIRD TIME. SAID NO. DID NOT KNOW THAT THEY WERE NOT TO SELL A VEHICLE WITH THE AI…
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WE HAD OUR 2002 TOWN AND COUNTRY TO THE DEALER IN JOHNSON CITY TN A FEW YEARS BACK FOR THE SAME COMPLAINT (AIR BAG LIGHT STAYS ON). 2001 AND I THINK 2003 WERE RECALLED FOR THIS PROBLEM BUT NOT 2002. THIS DEALER TOO WANTED US TO FOOT THE BILL A THIRD TIME. SAID NO. DID NOT KNOW THAT THEY WERE NOT TO SELL A VEHICLE WITH THE AIR BAG LIGHT ON. *TR
NHTSA ODI #10415081
76,486 miles · Jun 10, 2011
Air Bags
ON JUNE 28, 2008 WE PURCHASED A 2002 CHRYSLER TOWN & COUNTRY VAN FROM A LOCAL DEALER. WHEN I TEST DROVE IT I NOTICED A CHIP IN THE WINDSHIELD, FRONT HEADLIGHT FOGGED UP FROM MOISTURE INSIDE IT AND THE AIRBAG LIGHT STAYED ON CONTINUOUSLY. I POINTED THIS OUT TO THE SALESPERSON WHO STATED SHE WOULD MAKE SURE THESE THINGS WERE FIX…
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ON JUNE 28, 2008 WE PURCHASED A 2002 CHRYSLER TOWN & COUNTRY VAN FROM A LOCAL DEALER. WHEN I TEST DROVE IT I NOTICED A CHIP IN THE WINDSHIELD, FRONT HEADLIGHT FOGGED UP FROM MOISTURE INSIDE IT AND THE AIRBAG LIGHT STAYED ON CONTINUOUSLY. I POINTED THIS OUT TO THE SALESPERSON WHO STATED SHE WOULD MAKE SURE THESE THINGS WERE FIXED AS THEY INTERFERED WITH THE SAFETY OF THE VEHICLE. WHEN I TOOK DELIVERY OF THE VEHICLE ALL THINGS SEEMED TO BE ALRIGHT AND THEN AFTER A FEW MILES THE AIRBAG LIGHT AGAIN ILLUMINATED AND STAYED THAT WAY. I TOOK THE VAN BACK IN AND TOLD THE SALES MANAGER ABOUT THE LIGHT. AT FIRST HE REFUSED TO FIX IT FOR FREE. EVENTUALLY HE STATED THAT THEY WOULD FIX IT IF WE PAID $100 TOWARDS THE REPAIR. I DECIDED TO ACCEPT THIS OFFER. WHEN I RETURNED TO PICK UP THE VAN ALL SEEMED WELL BUT AFTER A FEW MILES OF DRIVING THE LIGHT AGAIN CAME ON AND STAYED ON. THINKING THAT THERE WAS NOTHING FURTHER WE COULD DO, WE DROVE IT THAT WAY. WE STILL OWN THE VAN AND ONLY RECENTLY I WAS TOLD THAT AS LONG AS THAT LIGHT WAS ON THE AIRBAGS WOULD NOT DEPLOY. WE ARE NOW WANTING TO SELL THE VAN BUT CAN'T DUE TO THIS SAFETY PROBLEM. I ALSO ONLY LEARNED RECENTLY THAT A DEALER CAN NOT LEGALLY SELL A VEHICLE WHILE THE AIRBAG LIGHT WAS ON LIKE THAT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10405930
50,000 miles · Jun 15, 2010
Air Bags
AIR BAG LIGHT IS LIT, WAS SUPPOSEDLY FIXED BUT CAME BACK ON AND WE WERE TOLD THAT WE WOULD NEED TO PAY FOR REPAIR. IT IS A 2002 TOWN AND COUNTRY, 2001 AND 2003 WERE RECALLED FOR SAME SAFETY DEFECT. WHY IS OUR YEAR EXEMPTED, IS CHRYSLER THAT INEPT TO FIX PROBLEMS??? *TR
NHTSA ODI #10336401
Mileage unknown · Mar 25, 2010
Air Bags
AIRBAG LIGHT COMES ON AND GOES OFF CONSTINTLY
NHTSA ODI #10322134
102,000 miles · Dec 28, 2009
Air Bags
2002 CHRYSLER TOWN AND COUNTRY AIR BAG LIGHT REMAINS ON. AFRAID IT WILL DEPLOY. *TR
NHTSA ODI #10297245
100,000 miles · Jul 15, 2009
Air Bags
AIR BAG LIGHT IS ON IN MY 2002 CHRYSLER TOWN AND COUNTRY. APPEARS THAT AIR BAG WON'T DEPLOY WITH LIGHT ON. SEE HTTP://WWW.ALLWORLDAUTO.COM/COMMENTS/2002_CHRYSLER_TOWN_AND_COUNTRY_COMMENTS_AND_COMPLAINTS_66-428-2002-1.HTML FOR LITANY OF SIMILAR COMPLAINTS. THIS IS A POTENTIAL SAFETY ISSUE AND SHOULD BE A RECALL. *TR
NHTSA ODI #10276837
58,500 miles · Jul 21, 2008
Air Bags
AIR BAG WARNING LIGHT BEGAN TO LIGHT (INTERMITTENTLY) AT APPROX 58,500 MILES FOR NO APPARENT REASON. PROGRESSIVELY BECAME MORE FREQUENT, AND WOULD REMAIN LIT FOR LONG PERIODS OF TIME / MILES. THE FEW TIMES THE WARNING LIGHT WOULD CEASE, I WAS ABLE TO TRIGGER THE ERROR BY WIGGLING THE STEERING WHEEL LEFT AND RIGHT SEVERAL TIMES. …
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AIR BAG WARNING LIGHT BEGAN TO LIGHT (INTERMITTENTLY) AT APPROX 58,500 MILES FOR NO APPARENT REASON. PROGRESSIVELY BECAME MORE FREQUENT, AND WOULD REMAIN LIT FOR LONG PERIODS OF TIME / MILES. THE FEW TIMES THE WARNING LIGHT WOULD CEASE, I WAS ABLE TO TRIGGER THE ERROR BY WIGGLING THE STEERING WHEEL LEFT AND RIGHT SEVERAL TIMES. SUSPECTED THE 'CLOCK SPRING' CABLE IN STEERING COLUMN, SINCE THE PROBLEM SOUNDED VERY SIMILAR TO RECALL 04V480000 (WHICH COVERS 1998-2000 TOWN & COUNTRY MINIVANS). BECAME CONCERNED WHEN I FOUND OUT THAT AIR BAGS WOULD LIKELY NOT DEPLOY IF THE WARNING LIGHT WAS LIT DURING AN ACCIDENT. REQUESTED DEALER INSPECT AND ADVISE. I ALSO POINTED OUT THE EARLIER RECALL ON 1998-2000 MODELS. DEALER INDICATED A $100 DIAGNOSTIC CHARGE WOULD BE BILLED TO ME. I SPOKE TO CHRYSLER CUSTOMER SERVICE ON 21-JULY 2008 WHO INDICATED NO RECALL WAS IN EFFECT FOR 2002 T & C'S, AND I WOULD HAVE TO PAY FOR THE REPAIR. CUSTOMER SERVICE INDICATED I MIGHT GET REIMBURSED IF A RECALL WAS EVER ORDERED. END RESULT: DEALER TECHNICIAN DETERMINED THE 'CLOCK SPRING' WITHIN THE STEERING COLUMN WAS INDEED FAULTY AND SO I PAID THE DEALER $244.41 TO REPLACE THE 'CLOCK SPRING'. AIR BAG LAMP NOW ONLY LIGHTS DURING THE TEST PHASE / INITIAL START-UP AND QUICKLY GOES OUT (AS IT SHOULD). PLEASE NOTE: IN CONTRAST TO EARLIER REPORTS OF 'CLOCK SPRING' FAILURE / DEFECT, I DID NOT HAVE ANY CONCURRENT PROBLEM WITH THE CRUISE CONTROL OR HORN WITHIN THE STEERING WHEEL. THESE WORKED FINE BEFORE AND AFTER REPAIR. *TR
NHTSA ODI #10235225
17,572 miles · Feb 21, 2008
Air Bags
2002 CHRSYLER TOWN AND COUNTRY WITH AIRBAG PROBLEMS. CONSUMER STATES THAT THE AIRBAG LIGHT FLICKERS AND AFTER IT FLICKERS IT STAYS ON. CONSUMER STATES THAT THE AIRBAGS PROBABLY DO NOT WORK DUE TO THIS PROBLEM. *KB THE DEALERSHIP HAS ATTEMPTED TO CORRECT THE AIR BAG PROBLEM OVER 10 TIMES. *JB
NHTSA ODI #10219451
87,000 miles · Oct 16, 2007
Air BagsElectrical System
AIRBAG LIGHT AND ALARM TONE COMES ON INTERMITTENTLY WHILE DRIVING, SOMETIME REMAINS ON FOR MORE THAN 10 SECONDS THEN GOES OUT AND COMES BACK ON AGAIN AFTER A FEW SECONDS. RECENTLY AT DEALER FOR ANOTHER UNRELATED REPAIR AND ASKED THEM TO TROUBLESHOOT THIS, TECHNICIAN SAID IT WAS AN INTERMITTENT OPEN IN THE CLOCK SPRING (CS) AND …
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AIRBAG LIGHT AND ALARM TONE COMES ON INTERMITTENTLY WHILE DRIVING, SOMETIME REMAINS ON FOR MORE THAN 10 SECONDS THEN GOES OUT AND COMES BACK ON AGAIN AFTER A FEW SECONDS. RECENTLY AT DEALER FOR ANOTHER UNRELATED REPAIR AND ASKED THEM TO TROUBLESHOOT THIS, TECHNICIAN SAID IT WAS AN INTERMITTENT OPEN IN THE CLOCK SPRING (CS) AND THAT THERE WASN'T A RECALL. I HAD REPORTED PREVIOUS CLOCK SPRING PROBLEM ON MY 1997 DODGE WHICH WAS SUBSEQUENTLY RECALLED AND KNOW WHAT IT LOOKS LIKE, BUT THIS TIME THE CRUISE, AND HORN STILL WORKED. I PURCHASED A NEW CS P/N 5082050AC AND PULLED THE STEERING WHEEL MYSELF TO REPLACE IT. IT APPEARS TO HAVE FIXED THE PROBLEM. HOWEVER, I NOTICED THAT THE REPLACEMENT CS WAS DIFFERENT THAN THE ORIGINAL CS (WHICH I KEPT). THE DEFECTIVE ORIGINAL CS HAS THE FOLLOWING NUMBERS ON IT P/N 04685712AC AND SMALLER *1 324101379R*. IT ALSO HAS A SOCKET WITH COPPER CLIPS WHERE A CONNECTOR SPLIT 4 WIRE HARNESS CONNECTS TO THE CS WITH THE TWO CABLES GOING TO THE AIRBAG MODULE. THE REPLACEMENT CS HAD NO SOCKET AND HAD ELIMINATED THE CONNECTOR AND HAD TWO 2 WIRES HARNESSES HARD WIRED TO THE CS. I DISASSEMBLED THE DEFECTIVE CS AND CHECKED IT FOR BREAKS IN THE RIBBON CONDUCTORS THERE WEREN'T ANY VISIBLE ALSO THE CONSTRUCTION APPEARED TO BE MUCH MORE DURABLE POSSIBLY WITH BRAIDED COPPER LAMINATE RUNS. SINCE IT WAS INTERMITTENT I SUSPECT THAT THE PROBLEM IS ACTUALLY WITH THE HARNESS CONNECTOR TO THE CS SOCKET FOR THE AIRBAG CONNECTION, DEVELOPING A LOOSE OR DIRTY CONTACT CONNECTION. PERHAP CHRYSLER ALREADY KNOWS THIS AND THAT IS WHY THE REPLACEMENT HAS ELIMINATED THAT POINT OF FAILURE. PLEASE PURSUE A RECALL ACTION ON THIS FOR THE SOCKET CONNECTOR TYPE CS AS THIS CAN CAUSE AIRBAG FAILURE AND POSSIBLE DEATH OR INJURY. I AM AN ENGINEER BY TRADE AND IF THEY WANT THE OLD PART FOR TESTING THEY CAN CONTACT ME DIRECTLY. *TR
NHTSA ODI #10205921
81,587 miles · Sep 15, 2007
Air Bags
MY RIGHT SIDE AIRBAG INTERNALLY OPENED (2002 CHRYSLER TOWN & COUNTRY 3.3 V-6) STATED BY METRO JEEP AND CHRYSLER. I DON'T UNDERSTAND WHY. I HAVE NO IDEA WHY THIS HAPPENED. I HAVEN'T BEEN IN ANY KIND OF COLLISION. AT METRO JEEP & CHRYSLER. I WAS TOLD THAT IF A NEW MODULE IS NOT PUT IN, THE RIGHT SIDE AIRBAG WON'T DEPLOY. I BELIEV…
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MY RIGHT SIDE AIRBAG INTERNALLY OPENED (2002 CHRYSLER TOWN & COUNTRY 3.3 V-6) STATED BY METRO JEEP AND CHRYSLER. I DON'T UNDERSTAND WHY. I HAVE NO IDEA WHY THIS HAPPENED. I HAVEN'T BEEN IN ANY KIND OF COLLISION. AT METRO JEEP & CHRYSLER. I WAS TOLD THAT IF A NEW MODULE IS NOT PUT IN, THE RIGHT SIDE AIRBAG WON'T DEPLOY. I BELIEVE THAT THIS IS A MANUFACTURER"S (CHRYSLER) ERROR. *JB
ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A SPEAKER FIRE.
Remedy: DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.
Consequence & remedy
Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.
Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINI VANS, THE FUEL TANK CONTROL VALVE WELD JOINT COULD SEPARATE RESULTING IN A POSSIBLE FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE.
Remedy: DEALERS WILL INSPECT THE FUEL TANK AND REPLACE IT IF NECESSARY. OWNER NOTIFICATION BEGAN OCTOBER 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: CERTAIN MINI VANS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER MANUALS SUPPLIED WITH THESE VEHICLES DO NOT INDICATE WHICH SEATING POSITIONS ARE EQUIPPED WITH TETHER ANCHORAGES AND CHILD RESTRAINT ANCHORAGE SYSTEMS AS REQUIRED BY THE STANDARD.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Remedy: OWNERS WILL BE PROVIDED WITH THE NECESSARY CHILD RESTRAINT SYSTEM INFORMATION. OWNER NOTIFICATION IS EXPECTED TO BEGIN OCTOBER 8, 2001. OWNERS WHO DO NOT RECEIVE THE FREE INFORMATION WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
PE04049 · Speaker Fire In The Rear Of The Vehicle
Opened Jul 7, 2004 · Closed Nov 5, 2004
Status: closed (inferred from source dates) · Electrical System:wiring: Rear Compartment/trunk; Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Electrical System:wiring: Rear Compartment/trunk
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
PE03012 · Power Steering Hose Failure
Opened Apr 9, 2003 · Closed May 29, 2003
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid; Steering:hydraulic Power Assist:pump; Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
Additional source detail variants (5)
Steering:hydraulic Power Assist:hose, Piping, And Connections
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:power Steering Fluid
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:pump
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist System
PLEASE SEE ATTACHED REPORT.
Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
PE02068 · Fuel Tank Leak
Opened Sep 24, 2002 · Closed Oct 9, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.
2002 Chrysler Town And Country Problems, Complaints & Recalls | Skip That Year
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