IllustrationWE HAVE HAD NUMEROUS INTERMITTENT ELECTRICAL PROBLEMS(TACHOMETER QUITS,WINDOW WONT ROLL UP,HEATED SEAT QUIT WORKING,REAR WINDOW WIPER QUIT)THEN ON 9-13-02 THE TRANSMISSION FAILED TWICE WITHIN A FEW MINUTES TIME, THE SECOND TIME RESULTED IN A CAR ACCIDENT WITH INJURIES.
2001 Chrysler Town And Country
Owner reports · Recalls · Investigations
More warning signs than most Town And Country years
Owner complaints for the 2001 Chrysler Town And Country are substantially higher than the model-year median of 216.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Town And Country years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
260–25K
5925–50K
7750–75K
5475–100K
45100–150K
26150K+
287 reports with mileage · 175 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 73 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 72 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 69 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
15 crash reports7 fire reports24 injury reports
What owners actually said
462 reportsWHILE DRIVING 70MPH THE TRANSMISSION FAILED STRANDING THE CONSUMER ON THE SIDE OF THE ROAD FOR AN HOUR. *AK *SCC
MIDDLE ROW BUCKET SEATS DO NOT ALWAYS LATCH EASILY. WHEN NOT LOCKED DOWN, THE SEAT SPRINGS FORWARD WHILE DRIVING, CAUSING PASSENGER IN CHILD SAFETY SEAT TO SLAM INTO THE SEAT IN FRONT. MY DAUGHTER'S HEAD WAS SOMEWHAT PROTECTED BY THE "WINGS" ON THE SIDES OF HER CHILD SEAT, BUT HER FOREHEAD SHOWED A MARK FROM THE IMPACT, AND HE…
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MIDDLE ROW BUCKET SEATS DO NOT ALWAYS LATCH EASILY. WHEN NOT LOCKED DOWN, THE SEAT SPRINGS FORWARD WHILE DRIVING, CAUSING PASSENGER IN CHILD SAFETY SEAT TO SLAM INTO THE SEAT IN FRONT. MY DAUGHTER'S HEAD WAS SOMEWHAT PROTECTED BY THE "WINGS" ON THE SIDES OF HER CHILD SEAT, BUT HER FOREHEAD SHOWED A MARK FROM THE IMPACT, AND HER MOUTH WAS BLEEDING AS A RESULT OF THE INCIDENT. THE VEHICLE WAS NOT GOING MORE THAN 15 MPH, AND WAS DECELERATING FOR A STOP SIGN AT THE TIME. THE CHILD SAFETY SEAT WAS SECURED WITH THE LATCH SYSTEM, SO THE SEATBELT WAS NOT IN USE.*AK
I BROUGHT CAR IN FOR ANALYSIS FOR THE POWER STEERING PROBLEM SEVERAL TIMES WHILE STILL UNDER WARRANTY AND WAS RE-ASSURED THAT I WAS EXPERIENCING NORMAL NOISES. ABOUT A FEW MONTHS LATER WHEN THE CAR WAS NOW NOT UNDER WARRANTY THE RACK AND PINION FAILED. AND UPON PICKING UP THE VEHICLE ON 08/09/2002 I NOTICED THAT THE AIRCONDITION…
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I BROUGHT CAR IN FOR ANALYSIS FOR THE POWER STEERING PROBLEM SEVERAL TIMES WHILE STILL UNDER WARRANTY AND WAS RE-ASSURED THAT I WAS EXPERIENCING NORMAL NOISES. ABOUT A FEW MONTHS LATER WHEN THE CAR WAS NOW NOT UNDER WARRANTY THE RACK AND PINION FAILED. AND UPON PICKING UP THE VEHICLE ON 08/09/2002 I NOTICED THAT THE AIRCONDITIONING WAS NOT WORKING . THEN WAS TOLD THAT NOW THE CONDENSER FOR THE AC HAS NOW FAILED.*AK
I BROUGHT CAR INTO THE DEALERSHIP ON 2 PRIOR OCCASIONS FOR SUSPECT NOISES IN THE FRONT END AND THEY ASSURED ME THIS WAS NORMAL . I CALLED BACK TO REPORT NOISE WAS GETTING LOUDER AND AGAIN I WAS REASSURED THAT THIS WAS NORMAL AND THAT IT WAS NOT GETTING LOUDER.AFTER THE WARRANTY WAS UP THE RACK AND PINNION FAILED THIS WAS PROBAB…
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I BROUGHT CAR INTO THE DEALERSHIP ON 2 PRIOR OCCASIONS FOR SUSPECT NOISES IN THE FRONT END AND THEY ASSURED ME THIS WAS NORMAL . I CALLED BACK TO REPORT NOISE WAS GETTING LOUDER AND AGAIN I WAS REASSURED THAT THIS WAS NORMAL AND THAT IT WAS NOT GETTING LOUDER.AFTER THE WARRANTY WAS UP THE RACK AND PINNION FAILED THIS WAS PROBABLY THE NOISE I HAVE BEEN HEARING.*AK
THIRD ROW SHOULDER BELT UNLATCHED WHEN DRIVER HAD TO BRAKE HARD. THIS ALLOWED CHILD THAT WAS IN A CHILD SAFETY SEAT TO FLY FORWARD TO THE NEXT ROW OF SEATS IN FRONT. PLEASE DESCRBE DETAILS. *AK
AUTOMATIC TRANSMISSION SLAMS INTO A LOW GEAR WHILE DRIVING DOWN THE ROAD. THIS HAPPENS ONCE THE "IDIOT LIGHT-ENGINE" ILLUMINATES. PART THAT DEALERSHIP WANTED TO REPLACE WAS SOME SORT OF MODULE WHICH THERE WERE NO PARTS FOR. PART IS ON NATIONAL BACK ORDER FROM CHRYSLER CORPORATION. PLEASE DESCRIBE DETAILS. *AK
WHILE DRIVING PASSENGER'S SIDE WINDOW CRACKED AND BLEW IN AND OUT, RESUTLING IN INJURIES TO DRIVER AND PASSENGER.CONTACTED DEALER.*AK CONSUMER STATED THAT INJURIES TO CHILD THAT WAS WHO WAS SITTING IN THE REAR SEAT. *YH
WHILE SLOWING DOWN GEARS WILL SHIFT FROM DRIVE TO NEUTRAL.CONTACTED DEALER.*AK
TOTAL LOSS OF STEERING... MAJOR COMPONENTS EXPOSED TO ROAD ELEMENTS ... POSSIBILITY OF MAJOR ACCIDENT. *AK
Official recalls
204V531000 · Equipment:electrical:radio/tape Deck/cd Etc.
Nov 2, 2004
ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A SPEAKER FIRE.
Remedy: DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
01V152000 · Suspension:front:control Arm:lower Arm
May 8, 2001
VEHICLE DESCRIPTION: MINIVANS. THE LOWER CONTROL ARM PIVOT BOLT COULD FRACTURE.
Consequence & remedy
Consequence: IF THE BOLT FRACTURES, THE LOWER CONTROL ARM COULD SEPARATE FROM THE CROSSMEMBER, CAUSING A LOSS OF VEHICLE CONTROL.
Remedy: DEALERS WILL REPLACE THE LEFT AND RIGHT LOWER CONTROL ARM BOLTS AND NUTS. OWNER NOTIFICATION BEGAN APRIL 30, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA05009 · Headlight Malfunction
Opened Jun 1, 2005 · Closed May 2, 2006
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
PE05004 · Headlight Malfunction
Opened Feb 2, 2005 · Closed Jun 1, 2005
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.