NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
462 reports130,000 miles · Oct 15, 2014
Fuel System, GasolineLatches/locks/linkages
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE SUDDENLY STALLED AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE CONTACT EXAMINED THE VEHICLE AND DETERMINED THAT THE FUEL INJECTION WIRE HARNESS WAS DEFECTIVE. THE WIRE HARNESS WAS REPLACED B…
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TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE SUDDENLY STALLED AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE CONTACT EXAMINED THE VEHICLE AND DETERMINED THAT THE FUEL INJECTION WIRE HARNESS WAS DEFECTIVE. THE WIRE HARNESS WAS REPLACED BUT THE FAILURE WAS NOT REMEDIED. ALSO, THE CONTACT INDICATED THAT THE REAR HATCH DOOR WOULD ERRONEOUSLY UNLOCK INTERMITTENTLY. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 130,000.
NHTSA ODI #10644765
86,000 miles · Jul 23, 2014
Visibility
POWER WINDOWS STOPPED WORKING. *TR
NHTSA ODI #10615696
130,000 miles · Jul 18, 2014
EngineFire
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE DECELERATED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. ADDITIONALLY, THERE WAS AN ABNORMAL NOISE COMING FROM UNDER THE VEHICLE WHEN SUDDENLY THE FRONT DRIVER'S SIDE BURST INTO FLAMES. THERE WERE TWO LOUD EXPLOSIO…
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TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE DECELERATED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. ADDITIONALLY, THERE WAS AN ABNORMAL NOISE COMING FROM UNDER THE VEHICLE WHEN SUDDENLY THE FRONT DRIVER'S SIDE BURST INTO FLAMES. THERE WERE TWO LOUD EXPLOSIONS COMING FROM THE TIRE AREA AS THE ENTIRE VEHICLE BEGAN BURNING. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED HOWEVER, THE CAUSE OF THE FIRE WAS NOT DETERMINED. THERE WERE NO INJURIES REPORTED. THE FAILURE AND CURRENT MILEAGE WAS 130,000.
NHTSA ODI #10614555
Mileage unknown · Jul 14, 2014
Fuel System, Gasoline
WE HAD TO REPLACE THE FUEL PUMP IN OUR TOWN AND COUNTRY AND IT WAS A CARQUEST AFTERMARKET FUEL PUMP. EVER SINCE WE PUT IT IN ABOUT A YEAR AGO WE HAVE HAD MAJOR ISSUES WITH THE EVAP SYSTEM, NOW THE CAR STARTS REALLY HARD AND. WHEN WE DRIVE IT SEEMS TO WANT TO STALL OUT GOING DOWN THE ROAD. THIS IS NOT SAFE IF THE CAR STALLS GOING…
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WE HAD TO REPLACE THE FUEL PUMP IN OUR TOWN AND COUNTRY AND IT WAS A CARQUEST AFTERMARKET FUEL PUMP. EVER SINCE WE PUT IT IN ABOUT A YEAR AGO WE HAVE HAD MAJOR ISSUES WITH THE EVAP SYSTEM, NOW THE CAR STARTS REALLY HARD AND. WHEN WE DRIVE IT SEEMS TO WANT TO STALL OUT GOING DOWN THE ROAD. THIS IS NOT SAFE IF THE CAR STALLS GOING 50 MPH WE ARE GOING TO LOOSE OUR STEERING AND CONTROL. THIS ISSUE HAS BEEN ON GOING WITH THE EVAP SINCE WE BOUGHT IT USED IN 2010, THE OTHER THING AUTO ACCEPTANCE (WHERE WE PURCHASED IN 2010) DID WAS GIVE US A NEW GAS CAP WHICH DID NOT HELP THE ISSUE AT ALL... THIS IS A SERIOUS ISSUE WITH THIS AFTERMARKET PRODUCT AND IF I WOULD HAVE KNOWN WOULD HAVE NEVER SPENT THE MONEY ON IT. I AM CONCERNED WITH OUR SAFETY AS WE HAVE 3 CHILDREN THAT RIDE IN IT AS WELL. *TR
NHTSA ODI #10610281
96,000 miles · Jul 4, 2014
Air Bags
THE AIRBAG DISABLE LIGHT PERIODICALLY COMES ON. IT STAYS ON FROM A FEW SECONDS TO SEVERAL MINUTES. *TR
NHTSA ODI #10608188
179,000 miles · May 14, 2014
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER WAITING A FEW MINUTES. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT PERFORMED THE REPAIR HIMSELF THAT INCLUDED THE REPLACEMENT OF THE THROTTLE POSITION S…
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TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER WAITING A FEW MINUTES. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT PERFORMED THE REPAIR HIMSELF THAT INCLUDED THE REPLACEMENT OF THE THROTTLE POSITION SENSOR, IDLE AIR CONTROL VALVE, MAP SENSOR AND THE COIL PACK. THE FAILURE CONTINUED AFTER THE CONTACT REPAIRED THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC THAT SPECIALIZED IN ELECTRICAL ISSUES WHERE THE CONTACT WAS AWAITING FURTHER DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 179,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10588381
196,735 miles · May 1, 2014
Steering
HAD SEVERAL REPAIRS DONE AND IT DIDN'T FIX THE PROBLEM BROKE DOWN IN SEVERAL DIFFERENT SPOTS WHILE DRIVING AND DURING MORNING START UP IT COULD HAVE CAUSED CUSTOMERS TO HAVE ACCIDENTS IT'S A FAMILY VAN SOMETHING HAS TO BE DONE I DON'T KNOW WHAT PROCEDURE CHRYSLER IS MAKING TO FIX THESE ISSUES A CONTACT FROM COMPANY OR COMPENSATI…
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HAD SEVERAL REPAIRS DONE AND IT DIDN'T FIX THE PROBLEM BROKE DOWN IN SEVERAL DIFFERENT SPOTS WHILE DRIVING AND DURING MORNING START UP IT COULD HAVE CAUSED CUSTOMERS TO HAVE ACCIDENTS IT'S A FAMILY VAN SOMETHING HAS TO BE DONE I DON'T KNOW WHAT PROCEDURE CHRYSLER IS MAKING TO FIX THESE ISSUES A CONTACT FROM COMPANY OR COMPENSATION WOULD GREATLY BE APPRECIATED ITS CAUSING BUSINESS TO LOSE CUSTOMERS. *TR
NHTSA ODI #10585968
179,000 miles · Oct 22, 2013
Air BagsElectrical SystemVehicle Speed Control
CRITICAL SAFETY EQUIPMENT HAS FAILED IN MY VEHICLE. MOST IMPORTANTLY, THE HORN HAS STOPPED WORKING AND I AM UNABLE TO ALERT OTHER VEHICLES OF POSSIBLE DANGERS. INOPERATIVE HORN. INOPERATIVE DRIVERS SIDE AIRBAG, INOPERATIVE SPEED CONTROL SYSTEM. THESE SAFETY FEATURE FAILURES ARE DUE TO AIRBAG CLOCKSPRING FAILURE. CHRYSLER RECALL …
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CRITICAL SAFETY EQUIPMENT HAS FAILED IN MY VEHICLE. MOST IMPORTANTLY, THE HORN HAS STOPPED WORKING AND I AM UNABLE TO ALERT OTHER VEHICLES OF POSSIBLE DANGERS. INOPERATIVE HORN. INOPERATIVE DRIVERS SIDE AIRBAG, INOPERATIVE SPEED CONTROL SYSTEM. THESE SAFETY FEATURE FAILURES ARE DUE TO AIRBAG CLOCKSPRING FAILURE. CHRYSLER RECALL OR NOTIFICATION CODE D17. THE CHRYSLER D17 RECALL (CLOCKSPRING FAILURE) INCLUDED CHRYSLER TOWN AND COUNTRY VEHICLES FROM 1998 THROUGH 2000. ALTHOUGH THE MODEL YEAR OF MY VEHICLE IS 2001, THE VEHICLE WAS MANUFACTURED IN AUG. 2000. THE HORN DOES NOT WORK AT ALL. THE HORN NOT WORKING IS A TREMENDOUS SAFETY RISK. I AM VERY FEARFUL FOR MY SAFETY AND THE SAFETY OF MY FAMILY. THE AIRBAG NOT WORKING ALSO PUTS ME AND MY FAMILY AT GREAT RISK. I BELIEVE THAT MY VEHICLE WOULD BE INCLUDED IN THIS RECALL BECAUSE THE PART HAS FAILED AND MY VEHICLE WAS MANUFACTURED IN 2000. MY ULTIMATE CONCERN IS THE SAFETY OF MY FAMILY AND I WISH THAT CHRYSLER WOULD HONOR THEIR CUSTOMERS BY PROVIDING REPAIR FOR THIS GREAT SAFETY FAILURE. PLEASE LET ME KNOW IF YOU HAVE ANY QUESTIONS OR NEED FURTHER CLARIFICATION. THANK YOU. *TR
NHTSA ODI #10548949
144,000 miles · Aug 22, 2013
Structure
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR ERRONEOUSLY AND INDEPENDENTLY OPENED. THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 144,000.
NHTSA ODI #10536774
137,000 miles · Aug 8, 2013
Exterior Lighting
DRIVING AND LIGHTS TURN ON AND OFF. THE HEADLIGHTS EVEN TAKE TURNS GOING OFF ON LEFT AND RIGHT SIDE, I RECEIVED TICKET. NEW BULBS PUT IN AND STILL HAVE DANCING ON AND OFF HEADLIGHTS. MECHANIC LOOKED AT AND CAN'T FIGURE OUT. CAR CAN'T BE DRIVEN AT NIGHT. *TR
NHTSA ODI #10534203
NHTSA investigations
3EA05009 · Headlight Malfunction
Opened Jun 1, 2005 · Closed May 2, 2006
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
PE05004 · Headlight Malfunction
Opened Feb 2, 2005 · Closed Jun 1, 2005
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
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