Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
260–25K
5925–50K
7750–75K
5475–100K
45100–150K
26150K+
287 reports with mileage · 175 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 73 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 72 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 69 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
15 crash reports7 fire reports24 injury reports
What owners actually said
462 reports
Mileage unknown · Aug 10, 2003
Electrical SystemPower Train
ELECTRICAL BATTERY/NO START HAD VEHICLE LESS THAN 4 MONTHS WITH A DEAD BATTERY IN DRIVEWAY. DEALER SAID IT WAS OUR PROBLEM. PURCHASED NEW BATTERY AND STARTING NOTICING A "BUCKING" OR "SURGING" AS YOU WERE DRIVING. AFTER THE REPAIR ATTEMPT FOR THE SURGING AND BUCKING IT WOULD ALSO STALL WHILE DRIVING IN PARKING LOTS, STOPPING …
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ELECTRICAL BATTERY/NO START HAD VEHICLE LESS THAN 4 MONTHS WITH A DEAD BATTERY IN DRIVEWAY. DEALER SAID IT WAS OUR PROBLEM. PURCHASED NEW BATTERY AND STARTING NOTICING A "BUCKING" OR "SURGING" AS YOU WERE DRIVING. AFTER THE REPAIR ATTEMPT FOR THE SURGING AND BUCKING IT WOULD ALSO STALL WHILE DRIVING IN PARKING LOTS, STOPPING AT STOP LIGHTS, BACKING OUT OF PARKING SPACES/DRIVEWAYS. WHEN THIS HAPPENED YOU LOST ALL POWER IN VEHICLE. HAD TO BE PUT BACK IN PARK TO RESTART. SOMETIMES WOULD TAKE 4 OR 5 TRIES BEFORE YOU COULD ACTUALLY BE "ON THE ROAD". DEALER CLAIMED COULDN'T VERIFY. THEY DID HOWEVER ON SECOND VISIT REPLACE WHOLE TRANSMISSION. WE ONLY HAD 32,000 MILES ON IT. IT WAS IN SHOP FOR THAT REPAIR FOR 23 DAYS. STILL DIDN'T CORRECT PROBLEM. THEY REPLACED THAT PCM OR A BCM NOT SURE WHICH. ON INVOICES IT MENTIONS BOTH SO NOT SURE IF THEY DID BOTH OR A TYPO ON THEIR PART. IRREGARDLESS OF WHICH PART WHAT EVER THEY DID ALTERED MY ODOMETER BY ADDING APPROXIMATELY 2 THOUSAND MILES TO MY VEHICLE. DEALER STATES CAN'T FIX IT AS THAT WOULD BE TAMPERING WITH ODOMETER. VEHICLE STILL BUCKS AND SURGES AND HAVE CALLED OUT TOW TRUCK ON AT LEAST 2 OTHER OCCASIONS FOR A COMPLETE NO START/POWER. IT HAS BEEN IN THE SHOP AT TWO DIFFERENT DEALERSHIPS FOR MORE THAN 6 VISITS..STILL ISN'T FIXED. SO IT HAS THE BATTERY ISSUE AND THE STALLING ISSUE. NOW OF COURSE IT ALSO HAS THE ODOMETER ISSUE. WE HAVE HAD PROBLEMS WITH THE REAR AIR CONDITIONER BUT DEALER STATED THAT WAS THE WAY IT WAS MADE. ALSO HAVE HAD SOME BLACK MOLDING/STRIPPING FALL OFF OF WINDOWS/SLIDING DOOR. HAVEN'T DONE ANYTHING ABOUT THAT AS THE STALLING AND NO START PROBLEMS ARE MORE IMPORTANT. GOT NO SATISFACTORY RESPONSE FROM DEALER OR CHRYSLER SO HAVE CONTACTED A LEMON LAWYER. HOPE NO ELSE HAS TO GO THROUGH WHAT WE DID. *NLM
NHTSA ODI #10031194
34,695 miles · Aug 9, 2003
Latches/locks/linkages
TRAVELING AT 15MPH, HIT A SMALL BUMP AND THE DRIVER SIDE SLIDING DOOR OPENED 2 INCHES. ALL OF THE DOOR LOCKS IN THE VAN REMAINED IN THE LOCK POSITION, BUT THE DOOR DISENGAGED AND OPENED.*AK
NHTSA ODI #10031130
61,500 miles · Aug 7, 2003
Power Train
THE TRANSMISSION WHINING, SHUTTERS INTO GEAR, LIMITED ACCELERATION...CAR IS 2 YEARS OLD, OUT OF WARRANTY WITH 60K MILES, ALTHOUGH WE THOUGHT WE HAD 7 / 70 ON POWER TRAIN...DEALERSHIP REFUSES TO COVER COST O FIX. *PH
NHTSA ODI #10031010
Mileage unknown · Aug 4, 2003
Seat Belts
CONSUMER BROUGHT THE VEHICLE TO DEALER FOR REPAIRS. WHEN VEHICLE WAS RETURNED THE DEALER, WITHOUT TELLING, THE OWNER ROTATED THE SEAT BELT BUCKLES 180 DEGREES ON THE SECOND ROW CAPTAINS CHAIRS. THIS WOULD CAUSE THE WEBBING TO RIDE OVER THE RED RELEASE BUTTON WHEN USED. DEALER SAID THAT THEY WERE TOLD TO DO THIS BY THE MANUFAC…
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CONSUMER BROUGHT THE VEHICLE TO DEALER FOR REPAIRS. WHEN VEHICLE WAS RETURNED THE DEALER, WITHOUT TELLING, THE OWNER ROTATED THE SEAT BELT BUCKLES 180 DEGREES ON THE SECOND ROW CAPTAINS CHAIRS. THIS WOULD CAUSE THE WEBBING TO RIDE OVER THE RED RELEASE BUTTON WHEN USED. DEALER SAID THAT THEY WERE TOLD TO DO THIS BY THE MANUFACTURER, TO PREVENT AN INADVERTENT RELEASE OF THE BUTTON BECAUSE IT WAS PROTECTED BY THE WEBBING. THIS WOULD CORRECT THE GEN III ISSUE.*AK ODI SPOKE TO DEALER ASSISTENT SERVICE MANAGER AND DEALER SAID THAT THE SEATS WERE REMOVED DURING REPAIRS AND THE SEAT BELTS WERE ACCIDENTALLY PUT ON BACKWARD. BUT ODI LEARNED FROM THE COMPAINANT THAT ANOTHER VEHICLE AT THE DEALERSHIP HAD THE SAME EXPERIENCE.CW
NHTSA ODI #10032002
Mileage unknown · Jul 31, 2003
Air Bags
CONSUMER STATED CLOCK SPRING HAS BEEN REPLACED TWICE AND HAS CONTINUED TO HAVE THE SAME PROBLEM. DEALER NOTIFIED. PLEASE PROVIDE ANY FURTHER INFORMATION. *PH
NHTSA ODI #10031756
Mileage unknown · Jul 31, 2003
Engine And Engine Cooling
CONSUMER STATES WHILE DRIVING, THE VEHICLE WOULD SHUT OFF CAUSING CONSUMER TO PULL OFF THE ROAD. DEALER HAS REPLACED CLOCK SPRING, AIR CONDITIONER COMPRESSOR, TRANSMISSION MODULE SENSOR AND STILL COULD NOT DUPLICATE OR CORRECT THE PROBLEMS. PROVIDE ANY FURTHER INFORMATION. *PH
NHTSA ODI #10031698
44,000 miles · Jul 30, 2003
Electrical System
CONSUMER STATES SOME OF THE VEHICLES ELECTRICAL COMPONENTS ARE NOT WORKING. BOTH WINDOWS ON THE DRIVERS SIDE AND THE REAR ARE NOT FUNCTIONING. ALSO THE DRIVER SIDE SEAT BELT IS NOT WORKING. PLEASE PROVIDE ANY FURTHER INFORMATION.
NHTSA ODI #10031598
4,400 miles · Jun 28, 2003
Electrical System
SEVERAL ELECTRICAL PROBLEMS WITH TOWN & COUNTRY. AC COILS REPLACED @38000, INSTRUMENT PANEL REPLACED@ 4700. BOTH WINDOW MOTORS REPLACED @4700. REAR WINDOW WASHER REP, FRONT SEAT MOTOR REP, ALL LIGHT BULBS REPLACED AT THE SAME TIME. *NLM
NHTSA ODI #10023927
39,000 miles · Jun 26, 2003
Engine And Engine Cooling
WHILE DRIVING VEHICLE COMPLETELY SHUTDOWN WITHOUT WARNING. DEALER NOTIFIED. *AK
NHTSA ODI #10024997
Mileage unknown · Jun 12, 2003
Air Bags
AIR BAG LIGHT ILLUMINATED. VEHICLE WAS TAKEN TO THE DEALER ON 6/12/03. DEALER STATED THAT PROBLEM WAS THE CLOCKSPRING.*AK
ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A SPEAKER FIRE.
Remedy: DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINIVANS. THE LOWER CONTROL ARM PIVOT BOLT COULD FRACTURE.
Consequence & remedy
Consequence: IF THE BOLT FRACTURES, THE LOWER CONTROL ARM COULD SEPARATE FROM THE CROSSMEMBER, CAUSING A LOSS OF VEHICLE CONTROL.
Remedy: DEALERS WILL REPLACE THE LEFT AND RIGHT LOWER CONTROL ARM BOLTS AND NUTS. OWNER NOTIFICATION BEGAN APRIL 30, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
2001 Chrysler Town And Country Problems, Complaints & Recalls | Skip That Year
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