2001 Chrysler Town And Country

DT: THE CONTACT STATES THE BATTERY IN HER VEHICLE EXPLODED. THIS CAUSED THE BATTERY TO LEAK ACID AND CORRODE THE BATTERY CABLES. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THEY STATED THE BATTERY HAD CORRODED. OTHER MECHANICS STATE THE BATTERY COULD EXPLODE ONLY IF IT HAD NOT BEEN BOLTED DOWN PROPERLY OR IF THE WIRES WERE NOT ATTACHED CORRECTLY. THE VEHICLE IS STILL AT THE DEALERSHIP, BUT NO CORRECTIONS HAVE BEEN MADE. *JB

I TOOK MY TOWN AND COUNTRY IN FOR REGULAR MAINTENANCE AND ALSO TO CHECK THE REAR SEAT BELTS. THE SEAT BELTS DO NOT ROLL UP LIKE THEY SHOULD. THE DEALER SAID THE REPAIR WOULD BE $950 TO REPLACE THE RETRACTORS. THEY SAY THEY HAVE NOT HAD THIS PROBLEM BEFORE. I AM SCARED TO DEATH THAT MY KIDS ARE NOT PROTECTED. ALSO, THEY DO NOT SEEM TO LATCH SNUGGLY. I DON'T UNDERSTAND HOW THIS CAN HAPPEN IN A CAR 4 YEARS OLD. *JB *NM

2001 CHRYSLER TOWN & COUNTRY MINIVAN-MULTI-PASSENGER/ OCT 1ST 2005. WAS DRIVING INTO A BURGER KING DRIVE-THRU WITH THE AIR-CONDITIONING ON. SUDDENLY THERE WAS A METALLIC KIND OF NOISE LIKE A CRUNCHING ON THE RIGHT SIDE WHERE THE AIR-CONDITIONING SYSTEM IS LOCATED, THEN THE VEHICLE STARTED TO LOSE POWER. I TURNED THE AIR OFF AND THE NOISE STOPPED. AFTER LEAVING BURGER KING THE AIR WAS TURNED BACK ON, THE SAME NOISE OCCURRED; LATER SMOKE STARTED BILLOWING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN IN TODAY 10/04/05 TO SOUTHEAST AUTOMOTIVE, WHO INFORMED ME THAT THE COMPRESSOR WAS THE PROBLEM. I REFERRED THEM TO THE WARRANTY OF THE VEHICLE (NOT CHRYSLER) WHO INFORMED THEM THAT THERE IS A BULLETIN OUT ON THIS SAME PROBLEM. THE DEALER CLAIMS THAT THEY WERE NOT AWARE OF THIS. ANYWAY I WAS TOLD THAT CHRYSLER WILL FIX THE PROBLEM. CURRENTLY THERE IS A PROBLEM WITH THE BRAKES ON THE RIGHT SIDE OF THE VEHICLE. THEY ARE SQUEALING AND AT THE SAME TIME THERE IS ANOTHER NOISE ON THAT END LIKE STRUTS OR BEARINGS OR SOME OTHER PART IS LOSE. IT OCCURS WHEN I BRAKE OR ACCELERATING AFTER I HAVE STOPPED OR WHEN I TURN THE WHEEL OF THE VEHICLE. I ASKED THE DEALERSHIP TO ALSO CHECK THE BRAKES SINCE THEY HAD JUST FIXED BOTH OF THEM BACK ON 3/14/05. THEY SAID THAT THEY DROVE IT AND DO NOT DETECT ANY NOISES. I AM CONCERNED ABOUT THIS ALSO, BECAUSE IT FEELS LIKE THE BRAKES ARE GOING TO FAIL OR THAT SOME OTHER PART ON THE RIGHT WHEEL OF THE VEHICLE IS GOING TO COME LOOSE AT SOME POINT AND BECOME A DANGER TO MY FAMILY AND I. A COUPLE OF MONTHS AGO THE ENGINE DIED AND ALL INSTRUMENT PANELS WENT OUT WHILE GOING UP MY DRIVE-WAY. ON ANOTHER OCCASION THE POWER WINDOW ON THE DRIVER'S SIDE SUDDENLY STOPPED WORKING. HAD TO TURN THE ENGINE OFF AND WAIT FOR ABOUT TWO MINUTES BEFORE ATTEMPTING TO CLOSE AGAIN. ONE OTHER THING THAT CONCERNS ME IS THAT WHEN IN REVERSE THE VEHICLE MOVES FORWARD FREELY LIKE IF IN THE "DRIVE MODE". *NM

ON SEPT. 28, 2005 I TOOK MY 2001 CHRYSLER TOWN AND COUNTRY EX MODEL MINIVAN VIN#[XXX] TO DICK SMITH CHRYSLER IN AIKEN, SC TO CORRECT A PROBLEM WITH THE AIRBAG SYSTEM. THE AIRBAG LIGHT ON THE DASH WAS LIGHTING UP ERRATICALLY AND I BECAME CONCERNED ABOUT THE SAFE FUNCTION OF THE AIRBAG SYSTEM. THE SERVICE DEPT. RAN A DIAGNOSTIC ON THE SYSTEM AND FOUND A DEFECTIVE CLOCK SPRING, WHICH THEY REPLACED FOR $250.45. UPON RETURNING HOME I RAN AN INTERNET SEARCH ABOUT THE PROBLEM AND FOUND THIS EXACT PROBLEM LED TO A RECALL OF THE 1996-2000 MODELS OF THE SAME MINIVAN. I PROMPTLY CONTACTED THE CHRYSLER COMPANY, BUT THEY SAID THAT THEY WOULD NOT DO ANYTHING BECAUSE MY EXACT VIN NUMBER WAS NOT INCLUDED IN THE PREVIOUS RECALLS. IN ADDITION, THE SERVICE DEPT. AT DICK SMITH CHRYSLER ALSO SAID THEY WOULD NOT HONOR THE PREVIOUS RECALL BECAUSE IT AS OF YET DID NOT INCLUDE MY MODEL YEAR. I AM FILING THIS COMPLAINT BECAUSE I BELIEVE CHRYSLER HAS NOT CORRECTED THE PROBLEM AND MY SAFETY WAS PLACED AT RISK BECAUSE OF THE MALFUNCTION IN MY VEHICLE. I DID THE RESPONSIBLE THING AND HAD MY VEHICLE REPAIRED, BUT I WAS OFFERED NO COMPENSATION FOR THE REPAIR BECAUSE THE RECALL HAD NOT YET BEEN EXTENDED TO COVER THE 2001 YEAR. WHAT ELSE CAN I DO TO INSURE THIS PROBLEM IS ADDRESSED IN A TIMELY AND SAFE MANNER?*JB UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

MY 2001 CHRYSLER TOWN AND COUNTRY HAS HAD PROBLEMS WITH THE HEADLIGHTS FLICKERING AND GOING OUT FOR SHORT PERIODS OF TIME. THE HAPPENS ALMOST EVERY TIME I USE MY HEADLIGHTS AT NIGHT. I PUT 999 AS THE NUMBER OF INCIDENTS AS A DEFAULT. I DO NOT KNOW HOW MANY TIMES I HAVE DRIVEN DURING THIS PROBLEM. I HAVE TAKEN IT TO TWO CHRYSLER DEALERSHIPS AND THEY CANNOT FIX THE PROBLEM. I AM VERY CONCERNED THAT SOMEONE IN MY FAMILY MAY DIE AS A RESULT OF THIS TECHNICAL FAILURE. *NM

RADIO FAILURE INTERMITTENT 2001 CHRYSLER TOWN AND COUNTRY OUR VEHICLES VIN NUMBER: [XXX] COMPLETE RADIO FAILURE IN JULY 2005 CHRYSLER STATED THAT OUR VEHICLES WAS NOT PART OF THE LARGER RECALL MAKE : CHRYSLER MODEL : TOWN AND COUNTRY YEAR : 2001 MANUFACTURER : DAIMLERCHRYSLER CORPORATION NHTSA CAMPAIGN ID NUMBER : 04V531000 MFG'S REPORT DATE : NOV 01, 2004 COMPONENT: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. POTENTIAL NUMBER OF UNITS AFFECTED : 238000 UPDATED 07/19/2012*JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I WAS CUT OFF BY ANOTHER DRIVER ON INTERSTATE 5, LOST TRACTION ON THE CENTER SHOULDER AND CRASHED INTO THE MIDDLE RAILING AT ABOUT 55-60 MPH. MY VAN WAS HEAVILY DAMAGED FRONT AND REAR. IT WAS LATER DETERMINED A TOTAL LOSS. *JB WHAT SURPRISED ME WAS THE FAILURE OF ANY AIRBAG BEING DEPLOYED IN MY VAN. I LATER NOTIFIED THE AUTO MAKER CORPORATION AND WAS INFORMED THAT THE REASON THE AIRBAGS DID NOT DEPLOY WAS DUE TO THE FACT THAT THERE WASN'T ENOUGH FORCE TO DAMAGE THE VEHICLES FRAME...(?)