IllustrationWHEN TURNING FROM A STOP THE STEERING WHEEL LOCKED UP. CONSUMER WAS ABLE TO UNLOCK THE STEERING WHEEL WITH FORCE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK
2001 Chrysler Town And Country
Owner reports · Recalls · Investigations
More warning signs than most Town And Country years
Owner complaints for the 2001 Chrysler Town And Country are substantially higher than the model-year median of 216.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Town And Country years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
260–25K
5925–50K
7750–75K
5475–100K
45100–150K
26150K+
287 reports with mileage · 175 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 73 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 72 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 69 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
15 crash reports7 fire reports24 injury reports
Steering complaints
52 reportsTHE STEERING WHEEL SHUDDERS AND VIBRATES THE WHOLE CARE AND MAKES A GROANING NOISE WHILE THE WHEEL IS TURNED AT LOW SPEEDS OR EVEN IF THE WHEEL IS TURNED WHILE THE CAR IS IDLE. POSSIBLE RACK AND PINION DEFECT. PLEASE RECALL.*AK
WE HAVE 2 - 2001 CHRYSLER TOWN & COUNTRY VANS. THEY BOTH HAVE LESS THAN 55000 AND HAVE HAD SEVERAL MECHANICAL MALFUNCTIONS, SOME OF WHICH ARE VERY SERIOUS. THEY SHARE MANY OF THE SAME PROBLEMS WHICH INCLUDE, STEERING COMPONENTS, ELECTRICAL FAILURE OF INTERNAL GAUGES, AND RADIO REPLACEMENTS. ONE VAN ALSO HAD A BRAKE LINE SEPARATE…
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WE HAVE 2 - 2001 CHRYSLER TOWN & COUNTRY VANS. THEY BOTH HAVE LESS THAN 55000 AND HAVE HAD SEVERAL MECHANICAL MALFUNCTIONS, SOME OF WHICH ARE VERY SERIOUS. THEY SHARE MANY OF THE SAME PROBLEMS WHICH INCLUDE, STEERING COMPONENTS, ELECTRICAL FAILURE OF INTERNAL GAUGES, AND RADIO REPLACEMENTS. ONE VAN ALSO HAD A BRAKE LINE SEPARATE WHILE TRAVELING ON THE HIGHWAY ABOUT A MONTH AGO.*AK
POWER STEERING UNIT IS VERY NOISY. FAILURE OF THIS UNIT COULD CAUSE STEERING DIFFICULTY, WHICH COULD CAUSE LOSS OF LIFE.*AK
WHILE REVERSING STEERING WHEEL LOCKED UP, BUT WILL UNLOCK WHEN DRIVING STRAIGHT. THE PROBLEM BECAME WORSE. CURRENTLY, THE STEERING WHEEL LOCKED UP, EVEN WHEN DRIVING STRAIGHT. MECHANIC INDICATED BY PHONE IT MAY BE A FAILURE IN THE RACK AND PINION. VEHICLE SHOULDN'T BE DRIVEN BECAUSE THE PROBLEM WILL ONLY GET WORSE.*AK
DEALERSHIP REPLACED THE CLOCK SPRING AT THE CONSUMER'S EXPENSE OF $100.00. *AK THE CRUISE AND HORN WAS INOPERATIVE, THE STEERING WAS HARD TO TURN WHEN THE VEHICLE WAS FIRST STARTED AND THE PASSENGER SIDE MIDDLE SEAT HANDLE HAD BROKEN. *SC THE DEALER REPLACED THE STEERING HOSE. *JB
IN JANUARY WE BOUGHT A 2001 CHRYSLER TOWN AND COUNTRY MINI VAN. WE HAD ONLY HAD THIS VAN A SHORT PERIOD OF TIME WHEN WE WERE DRIVING DOWN THE ROAD AND ALL OF A SUDDEN THE STEERING WHEEL WAS IN OUR HANDS. WE WERE ONLY A FEW SHORT MILES TO GETTING ONTO THE INTERSTATE WHERE THE RESULTS COULD HAVE BEEN DEVASTATING. CHRYSLER SEN…
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IN JANUARY WE BOUGHT A 2001 CHRYSLER TOWN AND COUNTRY MINI VAN. WE HAD ONLY HAD THIS VAN A SHORT PERIOD OF TIME WHEN WE WERE DRIVING DOWN THE ROAD AND ALL OF A SUDDEN THE STEERING WHEEL WAS IN OUR HANDS. WE WERE ONLY A FEW SHORT MILES TO GETTING ONTO THE INTERSTATE WHERE THE RESULTS COULD HAVE BEEN DEVASTATING. CHRYSLER SENT AN INVESTIGATOR TO CHECK OUT THIS VAN AND WE GOT A LETTER SAYING" FROM THE INFORMATION YOU PROVIDED, IT APPEARS YOUR INQUIRY MAY BE MORE APPROPRIATELY REVIEWED FOR POSSIBLE ACTION BY THE AGENCY LISTED BELOW." ( THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION.) CHRYSLER HAS OBVIOUSLY DONE NOTHING ABOUT THIS SITUATION. I WANT TO KNOW IF ANYTHING CAN BE DONE. WE BOUGHT THIS VAN AT DES MOINES CHRYSLER AND PLYMOUTH AND FEEL THEY NEGLECTED THE JOB IN PUTTING OUT A VEHICLE FOR SALE THAT WAS COMPLETELY SAFE. WE HAD OUR GRANDCHILD WITH US AND FEEL SOMETHING SHOULD BE DONE ABOUT THIS. NOTHING WAS SAID IN THE LETTER WE RECEIVED ABOUT THE FACT THAT THIS STEERING WHEEL WAS OFF THE COLUMN, IN OUR HANDS AND NO CONTROL OF THE VEHICLE. WE DID GO INTO THE DITCH ON THE LEFT SIDE OF THE ROAD BUT THANK GOD, NO ONE WAS HURT. NO VEHICLE WAS ONCOMING AND THE DITCH WAS WIDE AND SHALLOW. DOES SOMEONE HAVE TO BE KILLED TO HAVE RESULTS IN THIS CASE? I AM NOT HAPPY WITH THIS DISCUSSION. SOMEONE DID VERY WRONG IN HANDLING THIS AND I THINK THAT WE ARE GETTING A BAD DEAL. THE DAIMLER CHRYSLER CORP IS ALSO SENDING YOU A REPORT. IT IS JUST NOT A COMMON EVERYDAY OCCURRENCE TO BE DRIVING DOWN THE ROAD ON A BUSY HIGHWAY AND SUDDENLY YOU HAVE THE STEERING WHEEL IN YOUR HANDS. THANK GOD MY HUSBAND WAS DRIVING BECAUSE I KNOW THAT I COULD NOT HAVE HANDLED IT. I FEEL SOMETHING SHOULD BE DONE TO AVOID THIS EVER HAPPENING AGAIN. WE WERE ABSOLUTELY SCARRED TO DEATH. BELIEVE ME, OUR LIVES FLASHED BEFORE OUR EYES. *JB
I PURCHASED MY VEHICLE USED, WITH 40,000 MILES AND IT PULLED TO THE RIGHT. THEN THE FRONT END BEGAN MAKING NOISE WHEN GOING OVER BUMPS. THE RIGHT AND LEFT SWAY ARMS WERE REPLACE, AND THE NOISE SUBSIDED. HOWEVER, IT STARTED SOON THEREAFTER, WORSE THAN BEFORE. THE TIRE/FRONT END STORE I USE PRODUCED A TECH BULLETIN FROM CHRYSL…
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I PURCHASED MY VEHICLE USED, WITH 40,000 MILES AND IT PULLED TO THE RIGHT. THEN THE FRONT END BEGAN MAKING NOISE WHEN GOING OVER BUMPS. THE RIGHT AND LEFT SWAY ARMS WERE REPLACE, AND THE NOISE SUBSIDED. HOWEVER, IT STARTED SOON THEREAFTER, WORSE THAN BEFORE. THE TIRE/FRONT END STORE I USE PRODUCED A TECH BULLETIN FROM CHRYSLER STATING THAT THE PROBLEM WAS THE RACK AND PINION STEERING GEAR BOX. THE PROBLEM IS SO SEVERE THAT FINDING A PART WAS VERY DIFFICULT DUE TO DEALERS EITHER BEING OUT OF THEM OR HOLDING A FEW DUE TO THE FREQUENCY OF THE PROBLEM. IT IS CLEAR THAT CHRYSLER DESIGNED A POOR COMPONENT THAT IF IT FAILS, COULD LEAD TO A LOSS OF STEERING, AND SEVERE ACCIDENT/DEATH. TOTAL BILL WAS $700.*AK
THE CONSUMER HEARD A NOISE IN THE STEERING, WHEN TURNING AT A SLOW SPEED. THE DEALERSHIP WAS NOT WILLING TO ASSIST IN THE REPAIRS. PROVIDE FURTHER DETAILS. *JB
NOISY POWER STEERING PUMP AND POOR BRAKING. *LA
Official recalls
204V531000 · Equipment:electrical:radio/tape Deck/cd Etc.
Nov 2, 2004
ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A SPEAKER FIRE.
Remedy: DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
01V152000 · Suspension:front:control Arm:lower Arm
May 8, 2001
VEHICLE DESCRIPTION: MINIVANS. THE LOWER CONTROL ARM PIVOT BOLT COULD FRACTURE.
Consequence & remedy
Consequence: IF THE BOLT FRACTURES, THE LOWER CONTROL ARM COULD SEPARATE FROM THE CROSSMEMBER, CAUSING A LOSS OF VEHICLE CONTROL.
Remedy: DEALERS WILL REPLACE THE LEFT AND RIGHT LOWER CONTROL ARM BOLTS AND NUTS. OWNER NOTIFICATION BEGAN APRIL 30, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA05009 · Headlight Malfunction
Opened Jun 1, 2005 · Closed May 2, 2006
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
PE05004 · Headlight Malfunction
Opened Feb 2, 2005 · Closed Jun 1, 2005
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.