NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
72 reportsClear category filterMileage unknown · Jan 26, 2010
Air Bags
THE AIRBAG LIGHT KEPT GOING ON AND OFF WHILE DRIVING. CHECKED ON THE COMPUTER AND FOUND WHERE THIS WAS A PROBLEM WITH CHRYSLER PRODUCTS FROM 1994-2000 CAUSED BY A FAULTY CLOCKSPRING. THERE WAS A RECALL ON THESE MODELS. MINE IS A 2001 CHRYSLER LIMITED MINIVAN WITH ONLY 66,900 MILES ON IT AND COST ME $357.00 TO GET IT FIXED. DEPE…
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THE AIRBAG LIGHT KEPT GOING ON AND OFF WHILE DRIVING. CHECKED ON THE COMPUTER AND FOUND WHERE THIS WAS A PROBLEM WITH CHRYSLER PRODUCTS FROM 1994-2000 CAUSED BY A FAULTY CLOCKSPRING. THERE WAS A RECALL ON THESE MODELS. MINE IS A 2001 CHRYSLER LIMITED MINIVAN WITH ONLY 66,900 MILES ON IT AND COST ME $357.00 TO GET IT FIXED. DEPENDING ON WHEN THIS CAR WAS MANUFACTURED, IT COULD STILL HAVE THE SAME BRAND CLOCKSPRING AS THE OTHER YEARS. *TR
NHTSA ODI #10302349
81,000 miles · Mar 24, 2009
Air BagsElectrical System
IN MY 2001 CHRYSLER TOWN AND COUNTRY MINIVAN THE HORN, CRUISE CONTROL, AND AIRBAG HAVE STOPPED WORKING. I UNDERSTAND THIS IS A COMMON PROBLEM DUE TO A BROKEN CLOCKSPRING IN THE STEERING WHEEL ASSEMBLY, AND THAT CHRYSLER RECALLED PREVIOUS MODELS WITH THIS SAME DEFECT. DRIVING WITHOUT A HORN AND RELIABLE AIRBAG CLEARLY PRESENTS A…
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IN MY 2001 CHRYSLER TOWN AND COUNTRY MINIVAN THE HORN, CRUISE CONTROL, AND AIRBAG HAVE STOPPED WORKING. I UNDERSTAND THIS IS A COMMON PROBLEM DUE TO A BROKEN CLOCKSPRING IN THE STEERING WHEEL ASSEMBLY, AND THAT CHRYSLER RECALLED PREVIOUS MODELS WITH THIS SAME DEFECT. DRIVING WITHOUT A HORN AND RELIABLE AIRBAG CLEARLY PRESENTS A SAFETY RISK. I BELIEVE A RECALL OR FREE REPAIR IS IN ORDER. *TR
NHTSA ODI #10262957
55,000 miles · Feb 27, 2009
Air Bags
TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT NOTICED THAT THE DRIVER'S SIDE AIR BAG WARNING INDICATOR WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE AND STATED THAT THERE WERE NO RECALLS PERTAINING TO THE FAILURE. IN ADDITION, HER VIN WAS EXCLUDED FROM NHTSA CAMPAIG…
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TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT NOTICED THAT THE DRIVER'S SIDE AIR BAG WARNING INDICATOR WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE AND STATED THAT THERE WERE NO RECALLS PERTAINING TO THE FAILURE. IN ADDITION, HER VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 07V192000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE). THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 55,000 AND CURRENT MILEAGE WAS 70,000. UPDATED 04-14-09 *BF UPDATED 04/16/09.*JB
NHTSA ODI #10260187
81,000 miles · Feb 24, 2009
Air BagsPower TrainStructure
MY 2001 CHRYSLER TOWN & COUNTRY SUFFERED A COMPLETE TRANSMISSION FAILURE. I BOUGHT THIS VEHICLE NEW IN 2001 AND THOUGHT I WAS BUYING THE BEST MINI-VAN FOR THE MONEY. HOWEVER, I'VE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE. POWER WINDOWS HAVE FAILED, POWER SLIDING DOOR HAS FAILED 3 TIMES, POWER LIFT GATE FAILED, AIR BAGS CAUS…
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MY 2001 CHRYSLER TOWN & COUNTRY SUFFERED A COMPLETE TRANSMISSION FAILURE. I BOUGHT THIS VEHICLE NEW IN 2001 AND THOUGHT I WAS BUYING THE BEST MINI-VAN FOR THE MONEY. HOWEVER, I'VE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE. POWER WINDOWS HAVE FAILED, POWER SLIDING DOOR HAS FAILED 3 TIMES, POWER LIFT GATE FAILED, AIR BAGS CAUSED A CHECK ENGINE LIGHT TO COME ON ( REPLACED UNDER WARRANTY). ALL OF THESE WERE MINOR IN COMPARISON TO THE TRANSMISSION, WHICH COST ME $3078 TO HAVE REBUILT. I'VE FOUND TOO MANY INSTANCES OF TRANSMISSION FAILURES ON THE INTERNET, I QUESTION WHY CHRYSLER HASN'T BEEN CALLED OUT ON THIS BY THE NHTSA. CHRYSLER KNOWS ABOUT THE QUALITY OF THEIR VEHICLES AND CONTINUES TO DO NOTHING ABOUT IT. IN THE FUTURE I WILL NEVER BUY ANOTHER CHRYSLER PRODUCT. *TR
NHTSA ODI #10259761
125,000 miles · Nov 17, 2008
Air Bags
I READ ABOUT A RECALL ON THE CLOCKSPRING ON 2000 CHRYSLER T&C VANS. IT STATED IT RAN FROM UNTIL AUG 2000. MY VAN IS A 2001 CHRYSLER T&C MANUFACTURED IN 8/2000. I HAVE THIS SAME CLOCKSPRING FAILURE THAT CAUSES THE AIRBAG NOT TO FUNCTION. I HAVE TRIED TO TALK TO CHRYSLER TO NO AVAIL. IT JUST SEEMS THAT THEY HAD SOME BAD PARTS DURI…
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I READ ABOUT A RECALL ON THE CLOCKSPRING ON 2000 CHRYSLER T&C VANS. IT STATED IT RAN FROM UNTIL AUG 2000. MY VAN IS A 2001 CHRYSLER T&C MANUFACTURED IN 8/2000. I HAVE THIS SAME CLOCKSPRING FAILURE THAT CAUSES THE AIRBAG NOT TO FUNCTION. I HAVE TRIED TO TALK TO CHRYSLER TO NO AVAIL. IT JUST SEEMS THAT THEY HAD SOME BAD PARTS DURING THAT TIME AND POSSIBLY THOSE PARTS WERE ALSO PUT ON SOME OF THE 2001 VANS MANUFACTURED IN 8/2000. THE DEALER SAID THAT THIS CLOCKSPRING FAILURE IS A COMMON EVENT. IT SEEMS TO BE A SAFETY ISSUE. *TR
NHTSA ODI #10249019
145,400 miles · Jun 4, 2008
Air Bags
TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING COLUMN AND CLOCK SPRING FAILED. THE ONLY WARNINGS THAT WERE PRESENT PRIOR TO THE FAILURE WERE THE AIR BAG LIGHT ILLUMINATING AND THE HORN FAILING TO WORK. THE CONTACT BELIEVES THIS IS A SAFETY ISSUE BECAUSE SHE NEEDS HER HORN T…
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TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING COLUMN AND CLOCK SPRING FAILED. THE ONLY WARNINGS THAT WERE PRESENT PRIOR TO THE FAILURE WERE THE AIR BAG LIGHT ILLUMINATING AND THE HORN FAILING TO WORK. THE CONTACT BELIEVES THIS IS A SAFETY ISSUE BECAUSE SHE NEEDS HER HORN TO PREVENT CRASHES. THE FAILURE HAS ONLY OCCURRED ONCE. THE DEALER CONFIRMED THAT THE CLOCK SPRING FAILED, WHICH CAUSED THE COMPONENTS CONNECTED TO IT TO FAIL AS WELL. THE CLOCK SPRING WAS REPLACED AT THE CONTACT'S EXPENSE. THE CURRENT MILEAGE WAS 145,484 AND FAILURE MILEAGE WAS 145,400. UPDATED 07/07/08. *LJ UPDATED 07/07/08 *JB
NHTSA ODI #10229973
Mileage unknown · Apr 25, 2008
Air BagsEquipment
DO TO CLOCKSPRING FAILURE , MANY PEOPLE COULD BE HURT OR KILLED BECAUSE HORN, & AIRBAGS NO WORKING. THIS IS DUE TO BAD PARTS CAR BUYER'S SHOULDN'T HAVE TO PAY FOR REPLACEMENT. *TR
NHTSA ODI #10225741
65,000 miles · Feb 13, 2008
Air BagsVisibility
2001 CHRYSLER TOWN AND COUNTRY MINI-VAN 1) CLOCKSPRING FAILURE- AIRBAG MALFUNCTIONS AND ASSOCIATED ELECTRICAL FAILURE- THERE IS A CURRENT RECALL ON OTHER CHRYSLER MODELS AND YEARS, WHY NOT THIS ONE WHEN IT IS THE IDENTICAL PROBLEM? SIGNIFICANT BODILY INJURY POTENTIAL- REQUESTING RECALL ON THIS MODEL. 2) FAULTY DRIVER'S SID…
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2001 CHRYSLER TOWN AND COUNTRY MINI-VAN 1) CLOCKSPRING FAILURE- AIRBAG MALFUNCTIONS AND ASSOCIATED ELECTRICAL FAILURE- THERE IS A CURRENT RECALL ON OTHER CHRYSLER MODELS AND YEARS, WHY NOT THIS ONE WHEN IT IS THE IDENTICAL PROBLEM? SIGNIFICANT BODILY INJURY POTENTIAL- REQUESTING RECALL ON THIS MODEL. 2) FAULTY DRIVER'S SIDE POWER WINDOW REGULATOR- PERVASIVE ON ALL CHRYSLER VEHICLES RESULTING IN SAFETY ISSUES. *TR
NHTSA ODI #10217937
91,314 miles · Mar 13, 2007
Air Bags
WHILE DRIVING NORMALLY, THE AIRBAG LIGHT COMES ON. IT THEN TURNS ON THEN OFF AGAIN WHILE TURNING AT LOW SPEEDS. THIS IS ACCOMPANIED BY A TICKING OR POPPING TYPE SOUND IN THE STEERING WHEEL. SINCE THIS IS A FAMILY VAN, I AM WORRIED THAT THE AIR BAG WILL FAIL OR SELF DEPLOY WILL DRIVING. *JB
NHTSA ODI #10185011
53,000 miles · Feb 2, 2007
Air Bags
AIR BAG LIGHT TURNS ON INTERMITTENTLY WHEN TURNING CORNERS, THEN GOES OUT AFTER A MINUTE WHEN THE CAR IS DRIVING STRAIGHT. *NM
NHTSA ODI #10181396
NHTSA investigations
3EA05009 · Headlight Malfunction
Opened Jun 1, 2005 · Closed May 2, 2006
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
PE05004 · Headlight Malfunction
Opened Feb 2, 2005 · Closed Jun 1, 2005
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
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