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2000 Chrysler Town And Country

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2000 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.

About this comparison →

When problems were reported

Mileage at the reported incident

168 reports with mileage · 138 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

26 crash reports16 fire reports15 injury reports

What owners actually said

306 reports
91,672 miles · Mar 14, 2008
Engine And Engine Cooling

MY SERPENTINE BELT HAS COME OFF 4 TIMES. I HAVE INFORMED THE DEALER OF THIS PROBLEM DURING WARRANTY TIME PERIOD AND NONWARRANTLY TIME PERIOD. THE DEALER AND OTHER MECHANICS KEEP CHARGING ME TO TEMPORARILY FIX A MANUFACTURER "RECALL" PROBLEM. MY WIFE DRIVES THE VAN, NORMALLY WITH CHILDREN WITH HER. THIS IS VERY DANGEROUS AND NE…

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MY SERPENTINE BELT HAS COME OFF 4 TIMES. I HAVE INFORMED THE DEALER OF THIS PROBLEM DURING WARRANTY TIME PERIOD AND NONWARRANTLY TIME PERIOD. THE DEALER AND OTHER MECHANICS KEEP CHARGING ME TO TEMPORARILY FIX A MANUFACTURER "RECALL" PROBLEM. MY WIFE DRIVES THE VAN, NORMALLY WITH CHILDREN WITH HER. THIS IS VERY DANGEROUS AND NEEDS TO BE CORRECTED IMMEDIATELY. THIS IS A VERY COMMON PROBLEM FOR THIS TYPE OF VEHICLE. *TR

NHTSA ODI #10221154

Mileage unknown · Feb 27, 2008
Suspension

CHRYSLER TOWN & COUNTRY SHOCK TOWERS RUSTED-OUT MADE YEAR 2000 I HAVE TALKED TO A BODY SHOP AND THEY SAID THAT IT WILL FULLY RUST OUT WITH IN THE YEAR . THIS SI A HAZARD AND HE SAID HE HAS ALL READY REPLACED A BUCH OF SHOCK TOWERS. ON THIS TYPE OF VAN. SOME HE SAID HE'S SEAN 3 YEARS AFTER THEY WERE MADE IF YOU DO A GOGEL SU…

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CHRYSLER TOWN & COUNTRY SHOCK TOWERS RUSTED-OUT MADE YEAR 2000 I HAVE TALKED TO A BODY SHOP AND THEY SAID THAT IT WILL FULLY RUST OUT WITH IN THE YEAR . THIS SI A HAZARD AND HE SAID HE HAS ALL READY REPLACED A BUCH OF SHOCK TOWERS. ON THIS TYPE OF VAN. SOME HE SAID HE'S SEAN 3 YEARS AFTER THEY WERE MADE IF YOU DO A GOGEL SURCH ON THE SUBJECT YOU WILL FIND ALOT OF STORYS ABOUT THIS YEAR VAN. I GUSS CHRYSLER MAKE A A PLAET THAT HAS TO BE WELDED IN SO THAT TELLS ME THEY KNOW ABOUT IT BUT WOULD RATHER MAKE MONEY OFF OF PEOPLES SAFETY RATHER THEN RECALL IT FOR THE SHOCK TOWERS. *TR

NHTSA ODI #10219262

96,000 miles · Feb 20, 2008
Engine And Engine Cooling

TL*THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE UNDERHOOD STRUT TOWER IS RUSTED. THE DEALER ADVISED HER NOT TO DRIVE THE VEHICLE IN THAT CONDITION BECAUSE A CRASH COULD OCCUR. THE MANUFACTURER HAS A KIT TO CORRECT THE DEFECT; HOWEVER, THEY WILL NOT PROVIDE ASSISTANCE WITH THE LABOR COSTS. TH…

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TL*THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE UNDERHOOD STRUT TOWER IS RUSTED. THE DEALER ADVISED HER NOT TO DRIVE THE VEHICLE IN THAT CONDITION BECAUSE A CRASH COULD OCCUR. THE MANUFACTURER HAS A KIT TO CORRECT THE DEFECT; HOWEVER, THEY WILL NOT PROVIDE ASSISTANCE WITH THE LABOR COSTS. THE CURRENT MILEAGE WAS 109,000 AND FAILURE MILEAGE WAS 96,000.

NHTSA ODI #10218669

112,767 miles · Feb 9, 2008
Service Brakes, Hydraulic

BRAKE LINE FAILURE WHERE FLEXIBLE STAINLESS STEEL BRAKE LINES ATTACH TO STELL SOLID LINES. SOLID LINES ARE CORRODED WHERE THEY MEET. *TR

NHTSA ODI #10217523

95,000 miles · Feb 6, 2008
Engine And Engine Cooling

IT IS A WELL KNOWN PROBLEM WITH CHRYSLER MINIVANS - WHENEVER THERE IS A HEAVY RAIN AND THE WATER PUDDLES IN THE STREET, THE SERPENTINE BELT SLIPS OFF AND ALL POWER TO THE VEHICLE IS LOST. THIS HAS HAPPENED TO ME MULTIPLE TIMES. I HAVE SPOKEN TO MY LOCAL MECHANIC ABOUT THIS PROBLEM AND HE STATED THAT THIS HAPPENS TO ALL CHRYSLER …

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IT IS A WELL KNOWN PROBLEM WITH CHRYSLER MINIVANS - WHENEVER THERE IS A HEAVY RAIN AND THE WATER PUDDLES IN THE STREET, THE SERPENTINE BELT SLIPS OFF AND ALL POWER TO THE VEHICLE IS LOST. THIS HAS HAPPENED TO ME MULTIPLE TIMES. I HAVE SPOKEN TO MY LOCAL MECHANIC ABOUT THIS PROBLEM AND HE STATED THAT THIS HAPPENS TO ALL CHRYSLER MINIVANS (DODGE AND PONTIAC MINIVANS AS WELL) AND HAS OCCURRED SINCE THEY STARTED MAKING MINIVANS. EVERY TIME THERE IS A HEAVY DOWNPOUR HE HAS A LOT FULL OF CHRSLER VANS THAT NEED THEIR BELT PUT BACK ON. I CALLED MY LOCAL CHRYSLER DEALER IN URBANA, IL AND SPOKE TO THE SERVICE REPRESENTATIVE. SHE TOLD ME THAT THEY ARE FULLY AWARE OF THE PROBLEM BECAUSE TWO OF THEIR OWN SERVICE VANS ARE OUT OF COMMISSION DUE TO THE RECENT RAIN. SHE AGREED THAT EVERY TIME IT RAINS HEAVILY, THE BELTS COME OFF THESE VANS. I CALLED CHRYSLER AUTOMOTIVE AND SPOKE TO A CUSTOMER SERVICE REP. ABOUT THE PROBLEM. SHE CHECKED AND TOLD ME THAT CHRYSLER WILL NOT DO ANYTHING ABOUT THIS BECAUSE IT IS A KNOWN PROBLEM AND BECAUSE THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION HAS NOT ISSUED A RECALL. SINCE CHRYSLER WILL NOT ADDRESS THIS KNOWN PROBLEM UNTIL NHTSA ISSUES A RECALL, PLEASE ISSUE A RECALL. WHAT COULD BE MORE DANGEROUS THAN FOR PEOPLE TO LOSE POWER WHILE DRIVING ON CROWDED ROADWAYS AND INTERSTATE? *TR

NHTSA ODI #10217079

111,800 miles · Jan 10, 2008
Service Brakes, Hydraulic

TL*THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 35 MPH, THE VEHICLE WOULD NOT STOP WHEN THE BRAKES WERE APPLIED. AS OF JANUARY 10, 2008, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE CONTACT STATED THAT THE STEEL BRAKE LINES FOR THE REAR BRAKES RUSTED WHICH CAUSED BRAKE FLUID TO SPRAY FROM THE BRAKE LINES.…

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TL*THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 35 MPH, THE VEHICLE WOULD NOT STOP WHEN THE BRAKES WERE APPLIED. AS OF JANUARY 10, 2008, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE CONTACT STATED THAT THE STEEL BRAKE LINES FOR THE REAR BRAKES RUSTED WHICH CAUSED BRAKE FLUID TO SPRAY FROM THE BRAKE LINES. AS OF JANUARY 10, 2008, THE DEALER HAD NOT REPAIRED AND THE MANUFACTURER REFUSED TO INSPECT THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 111,800. UPDATED 02-19-08 *BF UPDATED 02/19/08 *TR

NHTSA ODI #10214459

106,703 miles · Dec 22, 2007
Engine And Engine Cooling

THE SERPENTINE BELT ON MY 2000 CHRYSLER TOWN AND COUNTRY SLIPS OFF WHEN I DRIVE THROUGH PUDDLES RESULTING IN LOSS OF POWER STEERING, COOLING AND ELECTRICAL. THIS EVENT STRANDS US WHERE EVER WE HAPPEN TO BE. *TR

NHTSA ODI #10212565

89,042 miles · Dec 11, 2007
Service Brakes, HydraulicStructure

AS I BACKED OUT OF MY DOWNWARD SLOPING DRIVEWAY THE BRAKE PEDAL WENT TO THE FLOOR AND IT WAS NECESSARY TO APPLY EMERGENCY BRAKE TO PREVENT ENTRY INTO THE STREET. VISUAL INSPECTION OF THE REAR BRAKE LINES REVEALED RUST/CORROSION ON BOTH SIDES OF THE FLEXIBLE STAINLESS STEEL SEGMENTS WHICH ARE LOCATED ABOUT 1 FOOT TO THE REAR OF T…

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AS I BACKED OUT OF MY DOWNWARD SLOPING DRIVEWAY THE BRAKE PEDAL WENT TO THE FLOOR AND IT WAS NECESSARY TO APPLY EMERGENCY BRAKE TO PREVENT ENTRY INTO THE STREET. VISUAL INSPECTION OF THE REAR BRAKE LINES REVEALED RUST/CORROSION ON BOTH SIDES OF THE FLEXIBLE STAINLESS STEEL SEGMENTS WHICH ARE LOCATED ABOUT 1 FOOT TO THE REAR OF THE ABS MODULE. ONE OF THESE SECTIONS HAD RUPTURED CAUSING THE LOSS OF BRAKING. I HAVE REMOVED THE LINE FROM THE ABS MODULE AND CUT IT ABOUT A FOOT FROM THE RUPTURE. I HAVE PRE-REMOVAL PICTURES OF THESE AREAS AND THE AFFECTED PARTS ARE AVAILABLE. REPAIRS WILL BE MADE TO BOTH THE RUPTURED LINE AND TO THE OTHER REAR BRAKE LINE AS IT LOOKS THAT ONE WILL FAIL SHORTLY IF USED. *TR

NHTSA ODI #10211493

85,000 miles · Dec 6, 2007
Seat Belts

TL*THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. WHENEVER THE CONTACT DEPRESSES THE BRAKE PEDAL, HER CHILD'S SEAT BELT UNBUCKLES. SHE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE FAILURE OCCURRED BECAUSE HER CHILD DID NOT WEIGH ENOUGH. THEY FURTHER STATED THAT AFTER 50 MPH, THE SEAT BELT WOULD LOCK AUTOMATICA…

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TL*THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. WHENEVER THE CONTACT DEPRESSES THE BRAKE PEDAL, HER CHILD'S SEAT BELT UNBUCKLES. SHE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE FAILURE OCCURRED BECAUSE HER CHILD DID NOT WEIGH ENOUGH. THEY FURTHER STATED THAT AFTER 50 MPH, THE SEAT BELT WOULD LOCK AUTOMATICALLY. IF SHE TRAVELS BELOW 40 MPH, THE SEAT BELTS WOULD UNLOCK DUE TO THE WEIGHT OF THE CHILD. THE CONTACT WAS ADVISED TO INSTALL A TETHER STRAP, BUT SHE ALREADY HAD ONE IN THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 85,000.

NHTSA ODI #10211013

49,203 miles · Oct 29, 2007
SeatsFire

IN 2005 A RECALL WAS ISSUED FOR THE FRONT SEAT HEATING ELEMENTS. THE CAR WAS BROUGHT INTO BRANDOW CHRYSLER AND THE ELEMENTS WERE SUPPOSEDLY CHANGED. 9/30/07 THE REPLACEMENT ELEMENTS FAILED AND THE DRIVER FRONT SEAT CAUGHT FIRE. THE CAR WAS TOWED TO BRANDOW CHRYSLER AND THE HEATING ELEMENTS WERE REPLACED AGAIN. CHRYSLER HAS DE…

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IN 2005 A RECALL WAS ISSUED FOR THE FRONT SEAT HEATING ELEMENTS. THE CAR WAS BROUGHT INTO BRANDOW CHRYSLER AND THE ELEMENTS WERE SUPPOSEDLY CHANGED. 9/30/07 THE REPLACEMENT ELEMENTS FAILED AND THE DRIVER FRONT SEAT CAUGHT FIRE. THE CAR WAS TOWED TO BRANDOW CHRYSLER AND THE HEATING ELEMENTS WERE REPLACED AGAIN. CHRYSLER HAS DENIED ANY RESPONSIBILITY. I WILL NOT PUT ANYONE BACK INTO THAT CAR. *TR

NHTSA ODI #10207342

Official recalls

2

04V480000 · Air Bags

Oct 6, 2004

ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.

Consequence & remedy

Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.

Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

00V268000 · Fuel System, Gasoline:fuel Injection System

Sep 13, 2000

VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.

Consequence & remedy

Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

4

EA04013 · Driver Air Bag Clockspring Failure

Opened Jun 4, 2004 · Closed May 25, 2005

Status: closed (inferred from source dates) · Air Bags:frontal

THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.

PE04017 · Overheating Of Seat Heaters

Opened Feb 18, 2004 · Closed Jun 21, 2004

Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler

ODI OPENED THIS INVESTIGATION BASED ON 24 COMPLAINTS ALLEGING THAT THE ELECTRICALLY HEATED DRIVER OR PASSENGER SEAT SPARKS/OVERHEATS.DAIMLERCHRYSLER BELIEVES THE FAILURE IS DUE TO ONE OF TWO FACTORS:THE STITCHING OPERATION ON THE SEAT COVER MAY CAUSE THE SEWING NEEDLE TO SEVER SOME STRANDS OF THE WIRE HEATING GRID IN THE SEAT, OR A POOR SOLDER JOINT/WIRE CONNECTOR FAILS DUE TO IMPROPER PROCESSING OR LONG TERM OVERSTRESSING.THE IGNITION SWITCH AND THE SEAT HEATER SWITCH MUST BOTH BE TURNED ON TO POWER THE SEAT HEATER.COMPLAINANTS REPORT THAT WHEN OVERHEATING OCCURS, SWITCHING THE HEATER OFF ALSO STOPS THE OVERHEATING.THE FAILURE CANNOT OCCUR IN AN UNATTENDED VEHICLE WITH THE IGNITION SWITCH OFF.ODI FINDS THAT THE 33 FIRE ALLEGATIONS ARE REPORTING VERY LOCALIZED OVERHEATING(PHOTOS OF DAMAGED SEATS SHOW HOLES THE SIZE OF A PENCIL OR LESS).THERE ARE NO REPORTS OF SUSTAINED COMBUSTION AND NO REPORTS OF OTHER FIRE DAMAGE TO THE VEHICLE.THE INJURY ALLEGATIONS ARE REPORTING MINOR INJURY.NO CONSUMERS REQUIRED MEDICAL TREATMENT (PHYSICIAN CARE).THERE ARE NO ALLEGATIONS OF LOSS OF VEHICLE CONTROL DUE TO FAILURE OF A HEATED SEAT.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

EA01007 · Air Bag Clockspring

Opened Feb 21, 2001 · Closed Nov 22, 2002

Status: closed (inferred from source dates) · Electrical System

There is no summary currently available

RQ00008 · Dc Minivan Fuel Injector Rail Leak

Opened Mar 9, 2000 · Closed Mar 18, 2002

Status: closed (inferred from source dates) · Vehicle Speed Control:linkages

There is no summary currently available