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2000 Chrysler Town And Country

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2000 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.

About this comparison →

When problems were reported

Mileage at the reported incident

168 reports with mileage · 138 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

26 crash reports16 fire reports15 injury reports

What owners actually said

306 reports
75,000 miles · Oct 14, 2007
Structure

WHILE VEHICLE WAS HAVING OVER $1000.00 IN UNEXPECTED REPAIRS FOR DEFECTIVE PARTS (SHATTERING DRIVE PLATE, $550.00 EXHAUST CROSSOVER PIPE) IT WAS DISCOVERED THAT BOTH STRUT TOWERS HAVE RUST PERFORATION AND ARE STRUCTURALLY UNSAFE. I HAVE BEEN TOLD THAT THIS IS A COMMON PROBLEM THAT ALL CHRYSLER MINIVANS MANUFACTURED BETWEEN…

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WHILE VEHICLE WAS HAVING OVER $1000.00 IN UNEXPECTED REPAIRS FOR DEFECTIVE PARTS (SHATTERING DRIVE PLATE, $550.00 EXHAUST CROSSOVER PIPE) IT WAS DISCOVERED THAT BOTH STRUT TOWERS HAVE RUST PERFORATION AND ARE STRUCTURALLY UNSAFE. I HAVE BEEN TOLD THAT THIS IS A COMMON PROBLEM THAT ALL CHRYSLER MINIVANS MANUFACTURED BETWEEN 1996 AND 2000 EXPERIENCE. I HAVE OWNED THIS VEHICLE SINCE NEW AND IT HAS ALWAYS BEEN WELL MAINTAINED, GARAGED, AND WELL CLEANED AND WAXED. I AM ALWAYS PARTICULAR ABOUT WASHING ROAD SALT OFF THE UNDERSIDE OF MY VEHICLES FREQUENTLY. I AM PARTICULARLY UPSET THAT CHRYSLER KNOWS ABOUT THIS PROBLEM, AND HAS THE NERVE TO CHARGE ME OVER $1000.00 TO FIX THE DEFECT IN THEIR VEHICLE. WITHOUT THIS REPAIR MY VEHICLE IS DANGEROUSLY UNSAFE TO DRIVE. I AM JUST THANKFUL THAT I WAS ALERTED TO THE PROBLEM BEFORE IT KILLED MY FAMILY. *JB

NHTSA ODI #10205598

75,000 miles · Oct 12, 2007
Engine And Engine Cooling

VEHICLE MAKING LOUD WHISTLING NOISE, TWO DEALERS UNABLE TO LOCATE SOUND. WHILE TRANSMISSION WAS OUT FOR ANOTHER REPAIR, DISCOVERED THE EXHAUST CROSSOVER PIPE IS CRACKED. THIS IS A $550.00 DEALER ITEM ONLY PART. DEALER STATES COMMON PROBLEM, PART IS OFTEN REPLACED. I HAVE TO PAY $550.00 PLUS LABOR TO REPLACE THIS PART. *JB

NHTSA ODI #10205534

75,000 miles · Oct 12, 2007
Power Train

THE VEHICLE STARTED MAKING A LOUD BANGING NOISE AT IDLE WHEN THE AC WAS ON. NUMEROUS ONGOING PROBLEMS WITH AC SINCE VEHICLE WAS NEW. ASSUMED THE AC COMPRESSOR WAS BAD AGAIN, AND DID NOT USE AC. PROBLEM TURNED OUT TO BE A CRACKED DRIVE PLATE (TORQUE PLATE, FLYWHEEL). VEHICLE BECAME INOPERATIVE. LOCAL CHRYSLER DEALER STA…

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THE VEHICLE STARTED MAKING A LOUD BANGING NOISE AT IDLE WHEN THE AC WAS ON. NUMEROUS ONGOING PROBLEMS WITH AC SINCE VEHICLE WAS NEW. ASSUMED THE AC COMPRESSOR WAS BAD AGAIN, AND DID NOT USE AC. PROBLEM TURNED OUT TO BE A CRACKED DRIVE PLATE (TORQUE PLATE, FLYWHEEL). VEHICLE BECAME INOPERATIVE. LOCAL CHRYSLER DEALER STATED KNOWN PROBLEM, RECENTLY FIXED THREE WITH IDENTICAL PROBLEM. $125.00 PART PLUS LABOR TO REMOVE TRANSAXLE AND REPLACE DRIVE PLATE. *JB

NHTSA ODI #10205532

Mileage unknown · Oct 12, 2007
Structure

THE REAR DOOR HANDLES ARE APPARENTLY FAULTY. MY MOTHER TRIED TO OPEN THE REAR DRIVERS SIDE DOOR AND THE DOOR HANDLE BROKE OFF IN HER HAND, THEN APPROX. A MONTH LATER THE REAR PASSENGER DOOR HANDLE ALSO BROKE OFF AS I WAS TRYING TO PUT MY CHILD IN THE CAR. NO EXCESSIVE FORCE WAS USED, IT APPEARS THAT THE HANDLES ARE JUST CHEAPLY …

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THE REAR DOOR HANDLES ARE APPARENTLY FAULTY. MY MOTHER TRIED TO OPEN THE REAR DRIVERS SIDE DOOR AND THE DOOR HANDLE BROKE OFF IN HER HAND, THEN APPROX. A MONTH LATER THE REAR PASSENGER DOOR HANDLE ALSO BROKE OFF AS I WAS TRYING TO PUT MY CHILD IN THE CAR. NO EXCESSIVE FORCE WAS USED, IT APPEARS THAT THE HANDLES ARE JUST CHEAPLY MADE. IN ORDER TO HAVE THEM REPLACED AT THE DEALERSHIP, THE HANDLES/LABOR WILL BE $198 EACH TO BE FIXED, WHICH TO ME SEEMS INCREDIBLY RIDICULOUS CONSIDERING THE PARTS ARE CHEAPLY MADE. *TR

NHTSA ODI #10205510

100,189 miles · Sep 2, 2007
Engine And Engine Cooling

OUR 2000 CHRYSLER TOWN AND COUNTRY MINIVAN HAS HAD MAJOR MECHANICAL PROBLEMS. THE MOST RECENT WAS THE REPEATED FAILURE OF THE SERPENTINE BELT. THE FIRST FAILURE OCCURRED WHILE DRIVING IN COLD WEATHER (FEBRUARY 2007). THE BELT SLIPPED OFF THE PULLEYS LEAVING ME TO TRY TO CAREEN IT OVER TO THE SIDE OF THE RODE WITH NO POWER STE…

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OUR 2000 CHRYSLER TOWN AND COUNTRY MINIVAN HAS HAD MAJOR MECHANICAL PROBLEMS. THE MOST RECENT WAS THE REPEATED FAILURE OF THE SERPENTINE BELT. THE FIRST FAILURE OCCURRED WHILE DRIVING IN COLD WEATHER (FEBRUARY 2007). THE BELT SLIPPED OFF THE PULLEYS LEAVING ME TO TRY TO CAREEN IT OVER TO THE SIDE OF THE RODE WITH NO POWER STEERING AND AN OVERHEATING ENGINE. THE CAR WAS REPAIRED AT OUR LOCAL MECHANIC SHOP. THE SECOND TIME OCCURRED WHILE IT WAS RAINING OUTSIDE. THE BELT POPPED OFF AS I WAS DRIVING AT 40 MPH AND I NEARLY HAD AN ACCIDENT. IT WAS ALL I COULD DO TO GET THE CAR OFF THE BUSY STREET - AGAIN WITH THE ENGINE OVERHEATING. THE CAR WAS THEN REPAIRED AT A NEW ASE CERTIFIED MECHANIC SHOP. THE TENSIONER PULLEY AND IDLER PULLEY WERE REPLACED. WE THOUGHT THEY WERE FIXED WHEN I WAS TRAVELING AT 55 MPH AND THE BELT POPPED OFF AGAIN. I SLIGHTLY RAN OFF THE ROAD AND WAS LEFT STRANDED IN THE MIDDLE OF A COUNTRY ROAD WITH NO ONE IN SIGHT. A LOCAL MECHANIC SAID THE NEW TENSIONER PULLEY WAS DEFECTIVE AND I DROVE (IN ANOTHER VEHICLE) TO A DEALERSHIP 30 MILES AWAY TO PURCHASE A NEW TENSIONER. TWO DAYS LATER IN THE MIDDLE OF A VISIT TO A NATIONAL PARK, THE BELT SLIPPED OFF AGAIN AND LEFT ME STRANDED WITH MY CHILDREN IN A HOT CAR. WE THEN REALIZED THAT THE PROBLEM WAS NOT BEING RESOLVED, GOT THE BELT PUT ON ONE MORE TIME BY A AAA MECHANIC AND MADE IT HOME ON A WING AND A PRAYER. *TR

NHTSA ODI #10201716

110,000 miles · Aug 13, 2007
Fuel System, Gasoline

TL*THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT IT WOULD TAKE TWENTY SECONDS FOR HIS VEHICLE TO START. HE ALSO STATED THAT HE SMELLED FUEL INSIDE THE VEHICLE. THE MECHANIC STATED THAT THERE WAS A LEAK IN THE FUEL INJECTION SYSTEM. THE DEALER AND MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED …

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TL*THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT IT WOULD TAKE TWENTY SECONDS FOR HIS VEHICLE TO START. HE ALSO STATED THAT HE SMELLED FUEL INSIDE THE VEHICLE. THE MECHANIC STATED THAT THERE WAS A LEAK IN THE FUEL INJECTION SYSTEM. THE DEALER AND MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN RECALL NUMBER 00V268000 (FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM). THE FAILURE MILEAGE WAS 110,000 AND CURRENT MILEAGE WAS 114,000.

NHTSA ODI #10199360

68,000 miles · Jul 31, 2007
StructureSuspension

TL*THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE DRIVER SIDE SHOCK TOWER IS CORRODING, WHICH CAN CAUSE THE THREE BOLTS TO RUST AND BECOME A SAFETY ISSUE. THE MANUFACTURER STATED THAT THEY ARE NOT RESPONSIBLE. THE VEHICLE HAS NOT YET BEEN TO THE DEALER. THE CURRENT MILEAGE WAS 92,750 AND FAILU…

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TL*THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE DRIVER SIDE SHOCK TOWER IS CORRODING, WHICH CAN CAUSE THE THREE BOLTS TO RUST AND BECOME A SAFETY ISSUE. THE MANUFACTURER STATED THAT THEY ARE NOT RESPONSIBLE. THE VEHICLE HAS NOT YET BEEN TO THE DEALER. THE CURRENT MILEAGE WAS 92,750 AND FAILURE MILEAGE WAS 68,000.

NHTSA ODI #10197935

91,504 miles · Jun 14, 2007
Power Train

SERPENTINE BELT COMES OFF EVERY TIME THAT IS RAINING HARD. I TOOK IT TO THE MECHANIC AND HE CHANGE THE TENSIONER AND THE BELT WITHOUT IMPROVEMENT. WHEN THIS COMES OFF THE VEHICLE DIES WHICH WILL CAUSE AN ACCIDENT BECAUSE I HAVE NO CONTROL OVER IT. SO FAR ME AND MY WIFE ARE BEEN LUCKY. *TR

NHTSA ODI #10193307

109,600 miles · May 13, 2007
Electrical System

SHORT IN THE HORN SWITCH CAUSES THE HORN TO SOUND ERRATICALLY AND WITHOUT WARNING. THE TEMPORARY SOLUTION IS TO PULL THE FUSE, THEREBY OVERIDING THE SAFETY DEVICE. THE PERMANENT SOLUTION IS TO HAVE THE SWITCH REPLACED, WHICH WE ARE TOLD ALSO REQUIRES THE DRIVER'S AIRBAG TO BE REPLACED AT A COST OF OVER $800.00.*AK

NHTSA ODI #10190589

Mileage unknown · Apr 3, 2007
Air BagsFire

CHRYSLER TOWN AND COUNTRY THAT CAUGHT FIRE BECAUSE OF THE AIR BAGS**NAR**CC THE CONSUMER STATED WHILE DRIVING, HE NOTICED THE AIR BAG LIGHT HAD ILLUMINATED AND SOON AFTER ARRIVING HOME, THE VEHICLE CAUGHT ON FIRE. *JB

NHTSA ODI #10187950

Official recalls

2

04V480000 · Air Bags

Oct 6, 2004

ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.

Consequence & remedy

Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.

Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

00V268000 · Fuel System, Gasoline:fuel Injection System

Sep 13, 2000

VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.

Consequence & remedy

Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

4

EA04013 · Driver Air Bag Clockspring Failure

Opened Jun 4, 2004 · Closed May 25, 2005

Status: closed (inferred from source dates) · Air Bags:frontal

THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.

PE04017 · Overheating Of Seat Heaters

Opened Feb 18, 2004 · Closed Jun 21, 2004

Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler

ODI OPENED THIS INVESTIGATION BASED ON 24 COMPLAINTS ALLEGING THAT THE ELECTRICALLY HEATED DRIVER OR PASSENGER SEAT SPARKS/OVERHEATS.DAIMLERCHRYSLER BELIEVES THE FAILURE IS DUE TO ONE OF TWO FACTORS:THE STITCHING OPERATION ON THE SEAT COVER MAY CAUSE THE SEWING NEEDLE TO SEVER SOME STRANDS OF THE WIRE HEATING GRID IN THE SEAT, OR A POOR SOLDER JOINT/WIRE CONNECTOR FAILS DUE TO IMPROPER PROCESSING OR LONG TERM OVERSTRESSING.THE IGNITION SWITCH AND THE SEAT HEATER SWITCH MUST BOTH BE TURNED ON TO POWER THE SEAT HEATER.COMPLAINANTS REPORT THAT WHEN OVERHEATING OCCURS, SWITCHING THE HEATER OFF ALSO STOPS THE OVERHEATING.THE FAILURE CANNOT OCCUR IN AN UNATTENDED VEHICLE WITH THE IGNITION SWITCH OFF.ODI FINDS THAT THE 33 FIRE ALLEGATIONS ARE REPORTING VERY LOCALIZED OVERHEATING(PHOTOS OF DAMAGED SEATS SHOW HOLES THE SIZE OF A PENCIL OR LESS).THERE ARE NO REPORTS OF SUSTAINED COMBUSTION AND NO REPORTS OF OTHER FIRE DAMAGE TO THE VEHICLE.THE INJURY ALLEGATIONS ARE REPORTING MINOR INJURY.NO CONSUMERS REQUIRED MEDICAL TREATMENT (PHYSICIAN CARE).THERE ARE NO ALLEGATIONS OF LOSS OF VEHICLE CONTROL DUE TO FAILURE OF A HEATED SEAT.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

EA01007 · Air Bag Clockspring

Opened Feb 21, 2001 · Closed Nov 22, 2002

Status: closed (inferred from source dates) · Electrical System

There is no summary currently available

RQ00008 · Dc Minivan Fuel Injector Rail Leak

Opened Mar 9, 2000 · Closed Mar 18, 2002

Status: closed (inferred from source dates) · Vehicle Speed Control:linkages

There is no summary currently available