Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
170–25K
1725–50K
4250–75K
3875–100K
29100–150K
25150K+
168 reports with mileage · 138 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Power Train. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine And Engine Cooling. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
26 crash reports16 fire reports15 injury reports
What owners actually said
306 reports
95,000 miles · Sep 8, 2003
Steering
UP TO 1999 MODEL TOWN & COUNTRY, BY CHRYSTLER, WE UNDER RECALL FOR A PART IN THE STEERING COLUMN. MY VEHICLE WAS PRODUCED IN 1999, BUT WAS THE 2000 MODEL. RECENTLY, I HAD TO HAVE THE SAME PART REPLACED IN MY VEHICLE THAT WAS UNDER THE RECALL FROM CHRYSTLER, BUT IT IS NOT COVERED. I FEEL THAT THE SAME PART SHOULD BE COVERED RE…
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UP TO 1999 MODEL TOWN & COUNTRY, BY CHRYSTLER, WE UNDER RECALL FOR A PART IN THE STEERING COLUMN. MY VEHICLE WAS PRODUCED IN 1999, BUT WAS THE 2000 MODEL. RECENTLY, I HAD TO HAVE THE SAME PART REPLACED IN MY VEHICLE THAT WAS UNDER THE RECALL FROM CHRYSTLER, BUT IT IS NOT COVERED. I FEEL THAT THE SAME PART SHOULD BE COVERED REGARDLESS OF THE MODEL YEAR.*AK
NHTSA ODI #10037481
46,800 miles · Sep 3, 2003
Engine And Engine Cooling
WHILE RAINING AND ON VACATION WE DROVE THROUGH A PUDDLE. ALMOST IMMEDIATELY THE RADIATOR LIGHT CAME ON, THE TEMPERATURE GAUGE READ, "HOT," WE LOST POWER STEERING, AND THEN THE ALTERNATOR LIGHT CAME ON. WE HAD THE VEHICLE TOWED ONLY TO LEARN THAT THE SERPENTINE BELT SLIPPED OFF AND WAS DRAGGING ON THE GROUND. *AK
NHTSA ODI #10037179
21,000 miles · Aug 26, 2003
Seat Belts
DRIVERS SEAT BELT WILL NOT RELEASE, THE PUSH BUTTON IS VERY HARD TO PRESS. PASSENGER IS NOT PROPERLY RESTRAINED. *AK
NHTSA ODI #10037611
60 miles · Aug 16, 2003
Electrical System
PREMATURE BATTERY FAILURE (TWICE SINCE PURCHASED NEW IN MAY 2000). *AK
NHTSA ODI #10032954
19,578 miles · Aug 15, 2003
Wheels
THE VEHICLE WAS PARKED WHEN THE CONSUME HEARD A LOUD HISSING NOISE. IT WAS DISCOVERED THE RIM HAD CORRODED. *AK *JB
NHTSA ODI #10029709
17,000 miles · Aug 14, 2003
Engine And Engine Cooling
WHENEVER SERPENTINE BELT GETS WET UNDER ANY CONDITION, RAIN OR RUNNING OVER A PUDDLE, IT TENDS TO SLIPS OFF OF THE PULLEYS, MAKING VEHICLE INOPERABLE.*AK
NHTSA ODI #10033917
32,000 miles · Aug 7, 2003
Engine And Engine CoolingService Brakes, HydraulicSteering
VEHICLE LEAF SPRING HAS WEAKENED CAUSING THE REAR OF VEHICLE TO SIT AT AN ANGLE. PROBLEMS WITH FRONT WHEELS AND BRAKES. *MR THE DEALER WAS UNABLE TO REPAIR THE RE-OCCURRING PROBLEM WITH THE FRONT BRAKES, AND THE ROTORS. THE FRONT WHEELS AND OR BRAKES WERE SQUEAKING AGAIN, WHICH MEANT THAT NEW FRONT BRAKES WERE NEEDED AGAIN…
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VEHICLE LEAF SPRING HAS WEAKENED CAUSING THE REAR OF VEHICLE TO SIT AT AN ANGLE. PROBLEMS WITH FRONT WHEELS AND BRAKES. *MR THE DEALER WAS UNABLE TO REPAIR THE RE-OCCURRING PROBLEM WITH THE FRONT BRAKES, AND THE ROTORS. THE FRONT WHEELS AND OR BRAKES WERE SQUEAKING AGAIN, WHICH MEANT THAT NEW FRONT BRAKES WERE NEEDED AGAIN. (THIS WAS THE FOURTH TIME THE BRAKES WERE REPLACED) THE CONSUMER REQUESTED A FULL REFUND OF THE PURCHASE PRICE OF THE VEHICLE. OTHER PROBLEMS ARE AS FOLLOWED: THE LEFT REAR SHOCK HAD BLOWN AND A BOLT HAD BROKEN ON THE RIGHT SHOCK AND WERE REPLACED,THE BRAKE LIGHT WOULD COME ON WHEN GOING AROUND CORNERS, THE REAR VIEW MIRROR WAS LOOSE ALONG WITH THE RIGHT SIDE MIRROR(BOTH READJUSTED), NOISE IN THE STEERING AND WAS HARD TO STEER AT TIMES, THERE WAS A METAL SOUND IN THE FRONT STRUT ESPECIALLY WHEN THE TEMPERATURE WAS COLD, AND THERE WAS OVERHEATING SO THE ALL THE PARTS OF THE COOLING SYSTEM WERE REPLACED. *SCC
NHTSA ODI #10033853
Mileage unknown · Jul 22, 2003
Visibility
CONSUMER STATES WHILE DRIVING UNDER RAINY CONDITIONS, AT HIGHWAY SPEEDS. THE WINDSHIELD WIPERS FAILED TO OPERATE WHEN THE SWITCH WAS TURNED ON. PLEASE PROVIDE ANY FURTHER INFORMATION.
NHTSA ODI #10029836
Mileage unknown · Jul 15, 2003
Exterior LightingCrash
THE STEERING WHEEL LOCKED AND WOULD NOT TURN IN EITHER DIRECTION WHICH CAUSED THE VEHICLE TO CRASH INTO A DITCH. THE CONSUMER STATED A PIECE OF THE DIRECTIONAL SIGNAL BROKE OFF AND JAMMED THE STEERING COLUMN. *AK
NHTSA ODI #10027284
54,000 miles · Jul 10, 2003
Power Train
2000 CHRYSLER TOWN AND COUNTRY WITH 54,000 THE DIFFERENTIAL PIN WENT THROUGH THE TRANSMISSION CASE. FORTUNATELY, I WAS ONLY GOING 5 MPH AND ONLY HAD ANOTHER 50 FEET TO DRIVE. I MAINLY DRIVE HIGHWAY WITH MY TODDLER AND I AM FEARFUL OF WHAT COULD HAVE HAPPENED HAD WE BEEN ON THE HIGHWAY DURING OUR NORMAL COMMUTE. MY HUSBAND WAS…
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2000 CHRYSLER TOWN AND COUNTRY WITH 54,000 THE DIFFERENTIAL PIN WENT THROUGH THE TRANSMISSION CASE. FORTUNATELY, I WAS ONLY GOING 5 MPH AND ONLY HAD ANOTHER 50 FEET TO DRIVE. I MAINLY DRIVE HIGHWAY WITH MY TODDLER AND I AM FEARFUL OF WHAT COULD HAVE HAPPENED HAD WE BEEN ON THE HIGHWAY DURING OUR NORMAL COMMUTE. MY HUSBAND WAS A MECHANIC FOR 19 PLUS YEARS AND WAS ABLE TO QUICKLY DETERMINE THE PROBLEM. IT IS MY UNDERSTANDING FROM EXPERIENCED MECHANICS AND CHRYSLER CERTIFIED MECHANICS THAT THIS IS A COMMON ISSUE WITH THE VEHICLE AND IT A DEFECT IN MANUFACTURING THE TRANSMISSION. THIS IS NOT NORMAL WEAR AND TEAR.I CONTACTED CHRYSLER ON JULY 9TH, 2003 TO REPORT THE PROBLEM AND SEE IF THEY WOULD COVER THE COST OF REPLACING THE TRANSMISSION. I SPOKE WITH ERIC WHO REFUSED TO PROVIDE ME HIS LAST NAME NOR WOULD HE TRANSFER MY CALL TO ANYONE ELSE. HE SAID HE IS THE FINAL DEICISION MAKER AND THAT HIS MANAGER'S ROLE IS TO MANAGE PEOPLE AND NO DEAL WITH CUSTOMERS. HE ALSO TOLD ME IF WAS MY FAULT FOR BUYING A USED VEHICLE. IT IS NOT MY FAULT THE TRANSMISSION MALFUNCTIONED. HE ALSO TOLD ME THAT I COULD GET IT INSTALLED FOR FREE SINCE MY HUSBAND WAS A MECHANIC. ERIC HUNG UP ON ME BECAUSE I WAS CONTINUOUSLY ASKING TO SPEAK TO A MANAGER. I DID NOT GET ANY RESOLUTION OR ASSISTANCE FROM CHRYSLER. I AM IN NEED OF MY VEHICLE BEING REPLACED BUT MOST IMPORTANTLY, I AM CONCERNED ABOUT THE SAFETY OF OTHER DRIVERS IF THEIR TRANMISSION ALSO MALFUNCTIONS AT HIGH SPEEDS ON THE HIGHWAY. ANY SUGGESTIONS ON HOW I CAN PROCEED WITH CHRYSLER TO HAVE THE TRANSMISSION REPLACED?*AK
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4
EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
PE04017 · Overheating Of Seat Heaters
Opened Feb 18, 2004 · Closed Jun 21, 2004
Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler
ODI OPENED THIS INVESTIGATION BASED ON 24 COMPLAINTS ALLEGING THAT THE ELECTRICALLY HEATED DRIVER OR PASSENGER SEAT SPARKS/OVERHEATS.DAIMLERCHRYSLER BELIEVES THE FAILURE IS DUE TO ONE OF TWO FACTORS:THE STITCHING OPERATION ON THE SEAT COVER MAY CAUSE THE SEWING NEEDLE TO SEVER SOME STRANDS OF THE WIRE HEATING GRID IN THE SEAT, OR A POOR SOLDER JOINT/WIRE CONNECTOR FAILS DUE TO IMPROPER PROCESSING OR LONG TERM OVERSTRESSING.THE IGNITION SWITCH AND THE SEAT HEATER SWITCH MUST BOTH BE TURNED ON TO POWER THE SEAT HEATER.COMPLAINANTS REPORT THAT WHEN OVERHEATING OCCURS, SWITCHING THE HEATER OFF ALSO STOPS THE OVERHEATING.THE FAILURE CANNOT OCCUR IN AN UNATTENDED VEHICLE WITH THE IGNITION SWITCH OFF.ODI FINDS THAT THE 33 FIRE ALLEGATIONS ARE REPORTING VERY LOCALIZED OVERHEATING(PHOTOS OF DAMAGED SEATS SHOW HOLES THE SIZE OF A PENCIL OR LESS).THERE ARE NO REPORTS OF SUSTAINED COMBUSTION AND NO REPORTS OF OTHER FIRE DAMAGE TO THE VEHICLE.THE INJURY ALLEGATIONS ARE REPORTING MINOR INJURY.NO CONSUMERS REQUIRED MEDICAL TREATMENT (PHYSICIAN CARE).THERE ARE NO ALLEGATIONS OF LOSS OF VEHICLE CONTROL DUE TO FAILURE OF A HEATED SEAT.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
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