NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
306 reportsMileage unknown · Nov 25, 2003
Power Train
WHEN BACKING THE VAN UP A SLIGHT INCLINE THE VAN WOULD START BUCKING ABRUPTLY AND FAILED TO MOVE SMOOTHLY. THE CAUSE OF THE PROBLEM HAS NOT BEEN DETERMINED. PLEASE PROVIDE ANY FURTHER INFORMATION. *NLM 2000 CHRYSLER TOWN AND COUNTRY EXPERIENCING PROBLEMS WHEN BACKING UP A SLIGHT INCLINE. WHILE BACKING UP VEHICLE STARTING T…
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WHEN BACKING THE VAN UP A SLIGHT INCLINE THE VAN WOULD START BUCKING ABRUPTLY AND FAILED TO MOVE SMOOTHLY. THE CAUSE OF THE PROBLEM HAS NOT BEEN DETERMINED. PLEASE PROVIDE ANY FURTHER INFORMATION. *NLM 2000 CHRYSLER TOWN AND COUNTRY EXPERIENCING PROBLEMS WHEN BACKING UP A SLIGHT INCLINE. WHILE BACKING UP VEHICLE STARTING TO BUCK ABRUPTLY. THE CAUSE OF PROBLEM HAS NOT YET BEEN DETERMINED.*MR
NHTSA ODI #10048617
60,771 miles · Nov 19, 2003
Engine And Engine CoolingCrash
CHRYSLER TOWN & COUNTRY WITH 3.3 LITER ENGINE. THE IDLER PULLEY FREEZES ON THIS ENGINE (SINCE 1992 DODGE DYNASTY SAME MOTOR, SAME PROBLEM) CAUSING THE SERPENTINE BELT TO COME OFF CAUSING A LOST OF POWER STEERING AMONG OTHER EQUIPMENT FAILURES POWERED DRIVE BELT. (I.E. WATER PUMP, ALTERNATER, ECT).*AK
NHTSA ODI #10047191
90,220 miles · Nov 14, 2003
Service Brakes, HydraulicCrashInjury
DRIVING CHRYSLER TOWN AND COUNTRY (2000) AWD IN HEAVY TRAFFIC. CLEAR CONDITIONS. APPROXIMATELY 30 MPH. GOOD DISTANCE TO CARS IN FRONT. CAR IN FRONT SLOWS SUDDENLY, I APPLY BRAKES BUT VAN CONTINUES FORWARD AND HITS THE VEHICLE IN FRONT OF ME, WHICH THEN HITS ANOTHER. IN ALL, FOUR VEHICLES ARE AFFECTED. *LA
NHTSA ODI #10046914
53,000 miles · Nov 13, 2003
SeatsFire
I HAVE A YEAR 2000 CHRYSLER TOWN & COUNTRY VAN THE SEAT HEATER SET FIRE TO THE LEATHER ON THE SEAT. THE DEALER WOULD NOT FIX THE SEAT DUE TO THE VAN BEING UNDER EXTENDED WARRANTY NOT THE FACTORY WARRANTY. FROM THE INFORMATION ON THE NET CHRYSLER KNEW ABOUT THIS PROBLEM IN 1999 AND IT LOOKS LIKE THEY DIDN'T BOTHER TO FIX IT IN …
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I HAVE A YEAR 2000 CHRYSLER TOWN & COUNTRY VAN THE SEAT HEATER SET FIRE TO THE LEATHER ON THE SEAT. THE DEALER WOULD NOT FIX THE SEAT DUE TO THE VAN BEING UNDER EXTENDED WARRANTY NOT THE FACTORY WARRANTY. FROM THE INFORMATION ON THE NET CHRYSLER KNEW ABOUT THIS PROBLEM IN 1999 AND IT LOOKS LIKE THEY DIDN'T BOTHER TO FIX IT IN THE VANS BUILT FOR THE YEAR 2000. HAVING TO PUT OUT A FIRE WHILE DRIVING IS NOT SOMETHING I BARGAINED FOR WHEN I BOUGHT THE VAN. WHAT WOULD HAVE HAPPENED IF NO ONE SAW THE FIRE AND LEFT THE VAN NEXT TO THE HOUSE? *LA
NHTSA ODI #10046874
42,513 miles · Nov 5, 2003
EquipmentPower TrainSeats
WHILE DRIVING AT 65 MPH AND WITH NO WARNING, THE AUTOMATIC TRANSMISSION FAILED. THE DEALER STATED THAT THE VEHICLE WAS ONLY COVERED UP TO 36000 MILES. *AK THE VEHICLE LURCHED FORWARD, SCREECHED AND THE TRANSMISSION HAD GONE OUT. ALSO, THE FRONT SEAT ADJUSTMENT MOTOR STOPPED WORKING IN THE UP AND DOWN POSITION. *SCC TH…
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WHILE DRIVING AT 65 MPH AND WITH NO WARNING, THE AUTOMATIC TRANSMISSION FAILED. THE DEALER STATED THAT THE VEHICLE WAS ONLY COVERED UP TO 36000 MILES. *AK THE VEHICLE LURCHED FORWARD, SCREECHED AND THE TRANSMISSION HAD GONE OUT. ALSO, THE FRONT SEAT ADJUSTMENT MOTOR STOPPED WORKING IN THE UP AND DOWN POSITION. *SCC THE DRIVER AND PASSENGER WINDOW MOTORS, AC COMPRESSOR,AND THE AUTOMATIC TAILGATE CLOSE LATCH ALL HAD TO BE REPLACED. *JB
NHTSA ODI #10039961
Mileage unknown · Oct 30, 2003
SeatsFire
ON SEPTEMBER 30, 2003,WHILE MY WIFE WAS DRIVING AROUND TOWN ON ERRANDS WITH OUR FOUR CHILDREN, SHE NOTICED SMOKE COMING FROM THE FRONT PASSENGER SEAT. ULTIMATELY, A HOLE BURNED THROUGH THE LEATHER SEAT AS A RESULT OF A MALFUNCTION/FAILURE IN THE HEATED SEAT SYSTEM. LUCKILY, MY WIFE HAD THE PRESENCE OF MIND TO SHUT OFF THE SEAT …
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ON SEPTEMBER 30, 2003,WHILE MY WIFE WAS DRIVING AROUND TOWN ON ERRANDS WITH OUR FOUR CHILDREN, SHE NOTICED SMOKE COMING FROM THE FRONT PASSENGER SEAT. ULTIMATELY, A HOLE BURNED THROUGH THE LEATHER SEAT AS A RESULT OF A MALFUNCTION/FAILURE IN THE HEATED SEAT SYSTEM. LUCKILY, MY WIFE HAD THE PRESENCE OF MIND TO SHUT OFF THE SEAT AND GET EVERYONE OUT OF THE CAR IN TIME TO AVOID A FULL BLOWN FIRE. HOWEVER, THIS SITUATION WAS EXTREMELY DANGEROUS AND A TRAGEDY WAS AVERTED ONLY BY HER QUICK REACTION. A SEAT HEATING SYSTEM THAT DOES NOT HAVE A MECHANISM TO SHUT ITSELF OFF BEFORE IT GETS THIS HOT IS UNREASONABLY DANGEROUS AND SHOULD BE RECALLED IMMEDIATELY AT THE MANUFACTURER'S EXPENSE. *LA
NHTSA ODI #10045119
58,700 miles · Oct 27, 2003
Power Train
SEPT. '02, BRAKES REPLACED. JAN. '03, RACK/PINION REPLACED. FEB. '03, HEATER DID NOT WORK ON FRONT PASSENGER SIDE, NOR REAR DRIVER SIDE. OCT. '03, SPEEDOMETER/POWER FAILED TO OPERATE. STAYED IN LOW GEAR. DEALER SAYS IT'S THE SENSOR. PART FOR HEATER ORDERED FROM DETROIT, TAKES DAYS TO REPAIR DUE TO TAKING OUT ENTIRE DASH. …
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SEPT. '02, BRAKES REPLACED. JAN. '03, RACK/PINION REPLACED. FEB. '03, HEATER DID NOT WORK ON FRONT PASSENGER SIDE, NOR REAR DRIVER SIDE. OCT. '03, SPEEDOMETER/POWER FAILED TO OPERATE. STAYED IN LOW GEAR. DEALER SAYS IT'S THE SENSOR. PART FOR HEATER ORDERED FROM DETROIT, TAKES DAYS TO REPAIR DUE TO TAKING OUT ENTIRE DASH. CHRYSLER "APOLOGIZED" WHEN I EMAILED, BUT OFFERED NOTHING TO OFFSET COST OF REPAIRS. *AK
NHTSA ODI #10043653
Mileage unknown · Oct 12, 2003
Wheels
CONSUMER NOTICED A FLAT TIRE DUE TO A SLOW LEAK WHICH CAME FROM THE REAR DRIVER'S SIDE ALUMINUM RIM. THE DEALER HAD BEEN CONTACTED. *AK THE TIRE WAS WATER TESTED AND A SLOW LEAK WAS DETECTED AT THE EDGE OF THE RIM. THE TIRE WAS REMOVED FROM THE RIM AND IT WAS OBSERVED THAT THE RIM WAS FLAKING/CORRODED. THE EDGE OF THE RIM…
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CONSUMER NOTICED A FLAT TIRE DUE TO A SLOW LEAK WHICH CAME FROM THE REAR DRIVER'S SIDE ALUMINUM RIM. THE DEALER HAD BEEN CONTACTED. *AK THE TIRE WAS WATER TESTED AND A SLOW LEAK WAS DETECTED AT THE EDGE OF THE RIM. THE TIRE WAS REMOVED FROM THE RIM AND IT WAS OBSERVED THAT THE RIM WAS FLAKING/CORRODED. THE EDGE OF THE RIM WAS CLEANED WITH A POWER TOOL AND GREASED. THE TIRE WAS INSTALLED AND INFLATED. THIS WAS THE SECOND FLAT TIRE DUE TO A SLOW LEAK AT THE EDGE OF THE RIM. THE FIRST INCIDENT OCCURRED ON THE OPPOSITE SIDE A FEW MONTHS EARLIER. THE SAME REPAIR PROCEDURE WAS USED. *SCC *NLM
NHTSA ODI #10039940
Mileage unknown · Oct 10, 2003
Latches/locks/linkagesInjury
VAN SIDE POWER SLIDING DOOR DEPRESSED, CLOSING BUTTON AND SLIDING DOOR CLOSED, SMASHING CONSUMER'S FINGERS. *AK
NHTSA ODI #10042746
55,000 miles · Sep 16, 2003
Steering
WHILE DRIVING MY 2000 CHRYSLER T&C IN WET WEATHER, THE DRIVE BELT SLIPPED OFF DURING A LEFT TURN. THE STEERING IMMEDIATELY BECAME VERY HARD DUE TO THE LOSS OF POWER. IF MY WIFE HAD BEEN DRIVING THERE COULD HAVE BEEN A SERIOUS ACCIDENT AS SHE IS NOT STRONG ENOUGH TO TURN THE VEHICLE. THE SERVICE DEPARTMENT AT BERMONT MOTORS SAID …
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WHILE DRIVING MY 2000 CHRYSLER T&C IN WET WEATHER, THE DRIVE BELT SLIPPED OFF DURING A LEFT TURN. THE STEERING IMMEDIATELY BECAME VERY HARD DUE TO THE LOSS OF POWER. IF MY WIFE HAD BEEN DRIVING THERE COULD HAVE BEEN A SERIOUS ACCIDENT AS SHE IS NOT STRONG ENOUGH TO TURN THE VEHICLE. THE SERVICE DEPARTMENT AT BERMONT MOTORS SAID THAT THIS HAPPENS OFTEN WHEN GOING THOUGH PUDDLES. LOSS OF STEERING HAPPENS OFTEN WHEN GOING THROUGH PUDDLES? THE DRIVE BELT SLIPS OFF IN WET WEATHER AND PUDDLES! HOW SAFE IS A LOSS OF STEERING, EVEN JUST FOR A LITTLE WHILE? *JB
NHTSA ODI #10038967
NHTSA investigations
4EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
PE04017 · Overheating Of Seat Heaters
Opened Feb 18, 2004 · Closed Jun 21, 2004
Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler
ODI OPENED THIS INVESTIGATION BASED ON 24 COMPLAINTS ALLEGING THAT THE ELECTRICALLY HEATED DRIVER OR PASSENGER SEAT SPARKS/OVERHEATS.DAIMLERCHRYSLER BELIEVES THE FAILURE IS DUE TO ONE OF TWO FACTORS:THE STITCHING OPERATION ON THE SEAT COVER MAY CAUSE THE SEWING NEEDLE TO SEVER SOME STRANDS OF THE WIRE HEATING GRID IN THE SEAT, OR A POOR SOLDER JOINT/WIRE CONNECTOR FAILS DUE TO IMPROPER PROCESSING OR LONG TERM OVERSTRESSING.THE IGNITION SWITCH AND THE SEAT HEATER SWITCH MUST BOTH BE TURNED ON TO POWER THE SEAT HEATER.COMPLAINANTS REPORT THAT WHEN OVERHEATING OCCURS, SWITCHING THE HEATER OFF ALSO STOPS THE OVERHEATING.THE FAILURE CANNOT OCCUR IN AN UNATTENDED VEHICLE WITH THE IGNITION SWITCH OFF.ODI FINDS THAT THE 33 FIRE ALLEGATIONS ARE REPORTING VERY LOCALIZED OVERHEATING(PHOTOS OF DAMAGED SEATS SHOW HOLES THE SIZE OF A PENCIL OR LESS).THERE ARE NO REPORTS OF SUSTAINED COMBUSTION AND NO REPORTS OF OTHER FIRE DAMAGE TO THE VEHICLE.THE INJURY ALLEGATIONS ARE REPORTING MINOR INJURY.NO CONSUMERS REQUIRED MEDICAL TREATMENT (PHYSICIAN CARE).THERE ARE NO ALLEGATIONS OF LOSS OF VEHICLE CONTROL DUE TO FAILURE OF A HEATED SEAT.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
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