NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
22 reportsClear category filter107,000 miles · May 8, 2018
Air BagsSteeringCrashInjury
TL* THE CONTACT OWNED A 2002 CHRYSLER SEBRING. WHILE DRIVING APPROXIMATELY 25 MPH AND ATTEMPTING TO MAKE A TURN, THE STEERING WHEEL SEIZED AND CAUSED THE VEHICLE TO CRASH INTO A CONCRETE DIVIDER. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS NOT SURE IF A POLICE REPORT WAS FILED. THE …
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TL* THE CONTACT OWNED A 2002 CHRYSLER SEBRING. WHILE DRIVING APPROXIMATELY 25 MPH AND ATTEMPTING TO MAKE A TURN, THE STEERING WHEEL SEIZED AND CAUSED THE VEHICLE TO CRASH INTO A CONCRETE DIVIDER. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS NOT SURE IF A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW YARD AND DEEMED A TOTAL LOSS. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.
NHTSA ODI #11092498
Mileage unknown · Sep 23, 2015
SteeringSuspensionFire
TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING CONVERTIBLE. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING . IN ADDITION, THE CONTACT MENTIONED THAT SMOKE FUMES APPEARED UNDER THE HOOD. THE CONTACT PULLED THE VEHICLE OVER AND HAD IT TOWED TO AN INDEPENDENT MECHANIC WHERE IT W…
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TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING CONVERTIBLE. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING . IN ADDITION, THE CONTACT MENTIONED THAT SMOKE FUMES APPEARED UNDER THE HOOD. THE CONTACT PULLED THE VEHICLE OVER AND HAD IT TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT BALL JOINT ON THE CONTROL ARM ASSEMBLY FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10E059000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10774483
85,237 miles · Jul 23, 2015
Equipment Adaptive/mobilitySteeringSuspensionCrash
ON MAY 17,2010 WHILE DRIVING TO COLLEGE, I NOTICED A LOUD WHINING ROUGH SOUND, AND EVERY TIME I HIT A BUMP IT WOULD SOUND LIKE SOMETHING WAS LOOSE COMING FROM MY TIRES. BEFORE, I COULD STOP TO SEE WHAT THE PROBLEM WAS, MY STEERING WHEEL LOCKED AND MY CAR RAN OFF THE ROAD WHEN I ATTEMPTED TO REGAIN CONTROL MY SEBRING OVER CORRE…
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ON MAY 17,2010 WHILE DRIVING TO COLLEGE, I NOTICED A LOUD WHINING ROUGH SOUND, AND EVERY TIME I HIT A BUMP IT WOULD SOUND LIKE SOMETHING WAS LOOSE COMING FROM MY TIRES. BEFORE, I COULD STOP TO SEE WHAT THE PROBLEM WAS, MY STEERING WHEEL LOCKED AND MY CAR RAN OFF THE ROAD WHEN I ATTEMPTED TO REGAIN CONTROL MY SEBRING OVER CORRECTED AND ENTERED A COUNTERCLOCKWISE SPIN. I CROSSED 5 BUSY LANES BEFORE STRIKING A DITCH. MY CAR STOPPED OPPOSITE DIRECTION OF ONCOMING TRAFFIC!!! JULY OF 2013 I HAD MY LOWER CONTROL ARMS, AND BALL JOINTS REPLACED. AND AGAIN IN FEBRUARY 14,2014 I HAD TO TAKE MY CAR TO THE SHOP AGAIN FOR LOWER BALL JOINT DISCONNECT AND REPLACE LOWER CONTROL ARMS. AND AGAIN THIS YEAR FEBRUARY 24, 2015 FOR THE EXACT SAME THING; REPLACEMENT OF LOWER CONTROL ARMS AND LOWER BALL JOINT. THIS CAR IS VERY HAZARD I WAS BLESSED THERE WERE NO INJURIES IN 2010 WHEN I HAD MY ACCIDENT! EVERY TIME; I DRIVE THIS CAR I AM SO FRANTIC OF KNOWING AROUND THE TIME I AM GOING TO HEAR THAT SOUND OF SOMETHING RATTLING AND SOUNDING LIKE LOOSE BOLTS COMING FROM THE TIRE. MY 15 YEAR OLD DAUGHTER THIS YEAR, MADE THE REMARK;" MAMA I HEAR THAT RATTLING SOUND AGAIN!" PLEASE SOMEONE, SOMEWHERE; DO SOMETHING ABOUT THE COSTLY REPAIRS ON THE CHRYSLER SEBRING 2002 CARS. THE ECONOMY IS NOT CHEAP TO LIVE IN, ESPECIALLY WHEN YOU ARE FIXING THE SAME REPAIRS YEAR AFTER YEAR ON THE ONLY VEHICLE YOU HAVE. AND YES, I DO HAVE ALL RECEIPTS ON REPAIRS AND ACCIDENT REPORT. THANK YOU VERY MUCH FOR YOUR TIME AND CONSIDERATION OF HELPING. *TR
NHTSA ODI #10736068
Mileage unknown · Oct 4, 2014
SteeringSuspension
I KNEW ABOUT AN ACTIVE RECALL ON CONTROL ARMS FOR THIS MAKE/MODEL CAR, YET WHEN I CALLED THE DEALERSHIP THEY CLAIMED MY VIN WAS NOT ASSOCIATED WITH ANY RECALLS. SOON AFTER, MY CAR STARTED TO MAKE NOISE AND THE CONTROL ARM/BALL JOINT FAILED CAUSING DAMAGE TO MY CAR WHILE DRIVING AND ALMOST CAUSING ACCIDENT. *TR
NHTSA ODI #10641369
106,559 miles · Mar 2, 2014
SteeringSuspensionCrash
MY FRONT END CONTROL ARM AND BALL JOINT COLLAPSED, CAUSING OTHER PARTS TO BE DAMAGED. EVER SINCE THIS HAS HAPPEN MY CHRYSLER HAS NEVER BEEN THE SAME. MY INSURANCE COMPANY DID TRY AND FIX THE PROBLEM, BUT TO MY DISMAY NOTHING HAS BEEN CORRECTED. I AM NOW BEING TOLD THAT MY CAR THE CHRYSLER SEBRING ALWAYS HAVE MAJOR FRONT END SUSP…
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MY FRONT END CONTROL ARM AND BALL JOINT COLLAPSED, CAUSING OTHER PARTS TO BE DAMAGED. EVER SINCE THIS HAS HAPPEN MY CHRYSLER HAS NEVER BEEN THE SAME. MY INSURANCE COMPANY DID TRY AND FIX THE PROBLEM, BUT TO MY DISMAY NOTHING HAS BEEN CORRECTED. I AM NOW BEING TOLD THAT MY CAR THE CHRYSLER SEBRING ALWAYS HAVE MAJOR FRONT END SUSPENSION ISSUES. SINCE THIS IS THE CASE, I BELIEVE CHRYSLER SHOULD CORRECT THE PROBLEMS ON THESE MAKES AND MODEL. I WOULD LIKE TO FEEL SAFE IN MY CAR, HOWEVER I DO NOT. I HAVE BEEN SPENDING MONEY FRIVOLOUS TO FIGURE OUT THE PROBLEM. I HOPE THAT CHRYSLER CAN CORRECT THIS ISSUE IMMEDIATELY ON MY CAR. PLEASE HELP. *TR
NHTSA ODI #10566692
Mileage unknown · Mar 29, 2013
SteeringSuspension
THE STEERING IS TIGHT 80% OF THE TIME. I FOUND OUT I HAD BAD STRUTS AFTER PUTTING IT ON A LIFT WHAT ELSE COULD IT BE? *TR
NHTSA ODI #10504915
142,349 miles · Jul 9, 2012
SteeringSuspension
ON FEBRUARY 10,2012 I JUST GOT OFF THE EXPRESS WAY AND CAME TO A COMPLETE STOP AT A TRAFFIC LIGHT WHEN SUDDENLY I HEARD A LOUD POPPING SOUND UP FRONT. I GOT OUT TO LOOK AND FOUND THAT MY WHEEL ON THE PASSENGER SIDE WAS TURNED ALL THE WAY TO THE RIGHT. AFTER I HAD IT TOWED TO THE SHOP THE MECHANIC INFORMED ME THAT THE CONTROL ARM…
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ON FEBRUARY 10,2012 I JUST GOT OFF THE EXPRESS WAY AND CAME TO A COMPLETE STOP AT A TRAFFIC LIGHT WHEN SUDDENLY I HEARD A LOUD POPPING SOUND UP FRONT. I GOT OUT TO LOOK AND FOUND THAT MY WHEEL ON THE PASSENGER SIDE WAS TURNED ALL THE WAY TO THE RIGHT. AFTER I HAD IT TOWED TO THE SHOP THE MECHANIC INFORMED ME THAT THE CONTROL ARM BROKE. I HAD TO PAY $450 TO GET IT REPLACED. *TR
NHTSA ODI #10464744
80,000 miles · Oct 15, 2008
Electrical SystemEngine And Engine CoolingSteering
FIRST I HAD CONTINUOUS OIL LEAK SO THE PAN OR SOME PART WAS ORDERED AND INSTALLED. THE OIL IS STILL LEAKING OUT OF THAT PAN OR PART? THAT WAS A COUPLE HUNDRED BUCKS INCLUDING CHECKING THE CONSTANT FLICKERING OIL LIGHT WHICH NOW JUST FLICKERS AND I PAY IT NO ATTENTION. THE SECOND ISSUE WAS A COMPUTER CHIP OR SOMETHING, THE CA…
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FIRST I HAD CONTINUOUS OIL LEAK SO THE PAN OR SOME PART WAS ORDERED AND INSTALLED. THE OIL IS STILL LEAKING OUT OF THAT PAN OR PART? THAT WAS A COUPLE HUNDRED BUCKS INCLUDING CHECKING THE CONSTANT FLICKERING OIL LIGHT WHICH NOW JUST FLICKERS AND I PAY IT NO ATTENTION. THE SECOND ISSUE WAS A COMPUTER CHIP OR SOMETHING, THE CAR WOULD JUST NOT START SO I TOOK IT IN THAT WAS 800 SOMETHING BY THE TIME THE CAR WAS GOING AGAIN. THE THIRD ISSUE WAS THE CONNECTER THAT HAS THREE HOSES TO IT WENT BAD AND SMOKE CAME FROM UNDER HOOD AND WHEN I OPENED IT THE WATER WAS SPRAYING LEAKING AND OF COURSE EMPTY WHICH WAS ANOTHER 300 BUCKS AFTER TOWING PARTS LABOR ETC... THE CURRENT PROBLEM IS THE STEERING WHICH I DON'T KNOW WHAT'S WRONG WITH I JUST DO MY BEST TO STAY IN THE LANE. ALSO I HAVE FOUND OUT THE WHEEL ARE REALLY REALLY CHEAP AND FLAKING SO MY BRAND NEW TIRES WERE IMMEDIATELY PUNCTURED WHICH I'VE PAID A BUNCH TO KEEP THEM SEALED AND BALANCED AND NOT TO MENTION THE WEAR FROM THE STEERING AND FLATS HAS PRETTY MUCH RUINED THE NEW TIRES. *TR
NHTSA ODI #10245513
41,000 miles · Nov 23, 2007
Steering
AT 41,000 MILES MY 2002 CHRYSLER SEBRING LXI 4 DOOR SEDAN REQUIRED THE REPLACEMENT OF RIGHT OUTER TIE ROD. I WAS TOLD AT THAT TIME IF IT HAD FAILED IT WOULD HAVE CAUSED A MAJOR AND POSSIBLY DEADLY ACCIDENT. ONE YEAR TO THE DAY - AT 47,000 MILES THE LEFT OUTER TIE ROD REQUIRED REPLACEMENT. THERE WERE NO ACCIDENTS NOR EVENT…
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AT 41,000 MILES MY 2002 CHRYSLER SEBRING LXI 4 DOOR SEDAN REQUIRED THE REPLACEMENT OF RIGHT OUTER TIE ROD. I WAS TOLD AT THAT TIME IF IT HAD FAILED IT WOULD HAVE CAUSED A MAJOR AND POSSIBLY DEADLY ACCIDENT. ONE YEAR TO THE DAY - AT 47,000 MILES THE LEFT OUTER TIE ROD REQUIRED REPLACEMENT. THERE WERE NO ACCIDENTS NOR EVENTS WHICH LEAD UP TO THESE FAILURES. *TR
NHTSA ODI #10209712
Mileage unknown · May 4, 2007
Steering
PROBLEMS WITH THE FRONT END, STEERING. IT LOCKS UP AND BECOMES VERY TIGHT THEN VERY LOOSE. I WAS TOLD POSSIBLY RACK-AND-PINION BY A MECHANIC. AFTER LOOKING AT THESE COMPLAINTS ON THE WEB SITE, I'M AFRAID TO DRIVE IT. I HAVE 2002 SEBRING W/87,000 MILES. I WILL HAVE IT CHECKED OUT MONDAY FOR SURE. HOW DO I GET CHRYSLER TO FIX THIS…
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PROBLEMS WITH THE FRONT END, STEERING. IT LOCKS UP AND BECOMES VERY TIGHT THEN VERY LOOSE. I WAS TOLD POSSIBLY RACK-AND-PINION BY A MECHANIC. AFTER LOOKING AT THESE COMPLAINTS ON THE WEB SITE, I'M AFRAID TO DRIVE IT. I HAVE 2002 SEBRING W/87,000 MILES. I WILL HAVE IT CHECKED OUT MONDAY FOR SURE. HOW DO I GET CHRYSLER TO FIX THIS? *JB
NHTSA ODI #10189822
Official recalls
2Jun 3, 2016
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2001-2002 Chrysler Sebring and Dodge Stratus vehicles, equipped with beige interiors. The affected vehicles were previously repaired for a recall issue using an incorrect part. The incorrect part may not prevent the passenger side sun visor from detaching if the passenger frontal air bag deploys and the passenger side sun visor is folded down in a certain position.
Consequence & remedy
Consequence: If the passenger side sun visor detaches and is propelled rearward, there is an increased risk of occupant injury.
Remedy: Chrysler will notify the affected owners. Dealers will install the correct tether strap to retain the passenger sun visor, free of charge. The recall began July 26, 2016, owners will be sent a second email when parts are available. Owners may contact Chrysler customer service at 1-800-853-1403.
Jun 2, 2015
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2000-2005 Eclipse vehicles manufactured April 5, 1999, to December 17, 2004, 2001-2005 Eclipse Spyder vehicles manufactured January 19, 2000, to March 18, 2005, 2001-2005 Chrysler Sebring vehicles manufactured April 17, 2000, to February 21, 2005, and 2001-2005 Dodge Stratus vehicles manufactured April 17, 2000, to February 22, 2005. In the affected vehicles, the passenger side sun visor may be folded down in such a position that, if the passenger frontal air bag deploys, the passenger side sun visor may detach.
Consequence & remedy
Consequence: If the passenger side sun visor detaches and is propelled rearward, there is an increased risk of occupant injury.
Remedy: MMNA will notify their owners, and Chrysler will notify the Chrysler and Dodge owners. Dealers will install a tether strap to retain the passenger sun visor, free of charge. The recall began on July 20, 2015. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-15-005. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R30.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗