Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
200–25K
3825–50K
2650–75K
3075–100K
19100–150K
6150K+
139 reports with mileage · 71 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine And Engine Cooling. Review the 48 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Suspension. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
17 crash reports4 fire reports11 injury reports
What owners actually said
210 reports
Mileage unknown · Jul 10, 2021
Service Brakes
Rear Disc Brakes.I had a repair shop and a dealership assess what they both found to be what's called a Backplate.It mounts onto both Left and Right Spindles.The Backplate on Left and Right hold or guide the Pads in place on both sides of the caliper.The pins show to be almost rusted out.The dealership told me the Left and Right…
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Rear Disc Brakes.I had a repair shop and a dealership assess what they both found to be what's called a Backplate.It mounts onto both Left and Right Spindles.The Backplate on Left and Right hold or guide the Pads in place on both sides of the caliper.The pins show to be almost rusted out.The dealership told me the Left and Right Backplate is unavailable and obsolete.So my options are to find a shop that can fabricate the parts or modify the rear brake system.Truly a poor design.A prototype that slipped through the cracks.I have invested thousands over the years into the vehicle so I would have a problem free efficient ride when I retire.I now had to finance another vehicle because the Chrysler Sebring is no longer driveable.The dealership told me 100.00 to scrap it.Unacceptable! I will continue to pursue my options. I invested alot of blood money into the vehicle and the help I received to date is Park it or Junk it.That is not even a remote consideration.
NHTSA ODI #11424177
41,990 miles · Aug 25, 2020
Air Bags
ONCE I TURN ON THE CAR THE AIRBAG LIGHT GOES ON AND OFF CONSTANTLY
NHTSA ODI #11351280
98,000 miles · May 10, 2020
Electrical SystemElectronic Stability Control (esc)Engine
WHEN UR DRIVING DOWN THE ROAD THE ENGINE JUST SHUTS DOWN LIKE U TURNED OFF THE KEY. IT ISN'T OVER HEATING AND NO CHECK ENGINE LIGHT SO I CANNOT FIGURE OUT WHY IT KEEPS DOING THIS AND IT HAS A NEW BATTERY . I JUST BOUGHT THE CAR. *TR
NHTSA ODI #11324022
Mileage unknown · May 6, 2019
Unknown Or OtherCrashInjury
I HAVE ATTACHED THE PAPERWORK 4 MY 2002 CHRYSLER SEBRING. AS YOU CAN SEE MY FIRST PAYMENT WAS APRIL 13TH 2018 THIS WAS MY DEPOSIT $700. AGAIN ON APRIL 24TH I PAID ANOTHER $600. MAY 20TH I PAID ANOTHER $700. JUNE 5TH I PAID $105. JUNE 5TH IS WHEN I TOOK POSSESSION OF THE CAR. JULY 1ST IS WHEN I HAD THE CAR ACCIDENT, WHERE I WAS …
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I HAVE ATTACHED THE PAPERWORK 4 MY 2002 CHRYSLER SEBRING. AS YOU CAN SEE MY FIRST PAYMENT WAS APRIL 13TH 2018 THIS WAS MY DEPOSIT $700. AGAIN ON APRIL 24TH I PAID ANOTHER $600. MAY 20TH I PAID ANOTHER $700. JUNE 5TH I PAID $105. JUNE 5TH IS WHEN I TOOK POSSESSION OF THE CAR. JULY 1ST IS WHEN I HAD THE CAR ACCIDENT, WHERE I WAS INFORMED THAT THE DAMAGE ON THE CAR WAS SO SEVERE BECAUSE THE UNDERCARRIAGE WAS ALL RUSTED OUT. THE CAR WAS TOTALED. THE FIRST DAY I TOOK THE CAR HOME THE BATTERY WAS DEAD I HAD TO BUY ANOTHER BATTERY FOR $75. I NOTICED THE CAR WAS BOTTOMING OUT I TOLD THE MECHANIC JIM WHO IS ALSO THE MAN THAT SOLD ME THE CAR AND HE ASSURED ME IT WAS SAFE. THEY HAD THREE MONTHS TO CHECK THE WHOLE CAR OUT AND MAKE SURE IT WAS SAFE AND IT SAT IN THE SAME SPOT UNTIL I PICKED IT UP. NOW EITHER THEY NEVER CHECKED THE CAR OR THEY CHECKED THE CAR AND SOLD IT TO ME ANYWAY. THE WAY I SEE IT IS THEY WERE WRONG EITHER WAY. NOT TO MENTION THAT JIM THE SO-CALLED MECHANIC IS THE ONE WHO SOLD IT TO ME. RIGHT AFTER THE BATTERY DIED THE RADIO TOOK A CRAP. THEY ALSO CHARGED ME EXTRA 4 TAX TAGS AND TITLE WHICH WAS SUPPOSED TO BE INCLUDED IN THE $2,000 THAT THEY WANTED FOR THE CAR. I TRIED TO NEGOTIATE WITH THEM SEEING THAT IT WAS UNDER A MONTH THAT I ACTUALLY HAD THE CAR IN MY POSSESSION I EXPLAINED TO JIM WHAT THE POLICE TOLD ME ABOUT BEING ALL RUSTED BUT THEY INSISTED I HAD THE CAR TOO LONG AND THAT THEY WEREN'T GOING TO DO ANYTHING ABOUT IT. SO HERE WE ARE. I HAVE A PERSONAL INJURY CASE GOING ON RIGHT NOW, I WAS TOLD I NEEDED YOUR TYPE OF ATTORNEY TO FIGHT LLAPI AUTO SALES HUDSON FLA. FLORA IS THE PERSON WHO "MADE THE SALE" (HER NUMBER IS 727-478-5632), BUT IT WAS JIM THE MECHANIC WHO REALLY SOLD ME THE CAR, THAT'S WHY I TRUSTED HIS WORD IT WAS SAFE.
NHTSA ODI #11205732
Mileage unknown · Oct 4, 2018
Air BagsPower TrainSuspension
2002 CHRYSLER SEBRING. CONSUMER WRITES IN REGARDS TO FOLLOW UP ON MULTIPLE MECHANICAL ISSUES CASE . *AS *TR
NHTSA ODI #11132608
107,000 miles · May 8, 2018
Air BagsSteeringCrashInjury
TL* THE CONTACT OWNED A 2002 CHRYSLER SEBRING. WHILE DRIVING APPROXIMATELY 25 MPH AND ATTEMPTING TO MAKE A TURN, THE STEERING WHEEL SEIZED AND CAUSED THE VEHICLE TO CRASH INTO A CONCRETE DIVIDER. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS NOT SURE IF A POLICE REPORT WAS FILED. THE …
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TL* THE CONTACT OWNED A 2002 CHRYSLER SEBRING. WHILE DRIVING APPROXIMATELY 25 MPH AND ATTEMPTING TO MAKE A TURN, THE STEERING WHEEL SEIZED AND CAUSED THE VEHICLE TO CRASH INTO A CONCRETE DIVIDER. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS NOT SURE IF A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW YARD AND DEEMED A TOTAL LOSS. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.
NHTSA ODI #11092498
137,528 miles · Jul 6, 2017
Engine
VEHICLE WAS RUNNING WELL AND WELL MAINTAINED. THEN HAD ISSUES STARTING AND SUDDENLY DIED WITHOUT WARNING. SEEMS TO BE A SIMILAR ENGINE FAILURE OF THESE MODELS.
NHTSA ODI #11003469
Mileage unknown · Apr 24, 2017
Air BagsVehicle Speed Control
TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE CRUISE CONTROL WAS NOT OPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10980142
110,000 miles · Apr 1, 2017
Suspension
BALL JOINTS BROKE RIGHT AND LEFT FRONT.
NHTSA ODI #10969889
26,556 miles · Apr 14, 2016
Structure
TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING. WHILE DRIVING 5 MPH, A LOUD POPPING AND ROLLING NOISE WAS HEARD COMING FROM THE PASSENGER SIDE OF THE DASHBOARD. THE CONTACT NOTICED PIECES OF THE DASHBOARD FALLING AND CRACKING FROM THE DRIVER TO THE PASSENGER SIDE OF THE VEHICLE TOWARDS THE AIR BAGS. THE VEHICLE WAS TAKEN TO THE DE…
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TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING. WHILE DRIVING 5 MPH, A LOUD POPPING AND ROLLING NOISE WAS HEARD COMING FROM THE PASSENGER SIDE OF THE DASHBOARD. THE CONTACT NOTICED PIECES OF THE DASHBOARD FALLING AND CRACKING FROM THE DRIVER TO THE PASSENGER SIDE OF THE VEHICLE TOWARDS THE AIR BAGS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,556.
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2001-2002 Chrysler Sebring and Dodge Stratus vehicles, equipped with beige interiors. The affected vehicles were previously repaired for a recall issue using an incorrect part. The incorrect part may not prevent the passenger side sun visor from detaching if the passenger frontal air bag deploys and the passenger side sun visor is folded down in a certain position.
Consequence & remedy
Consequence: If the passenger side sun visor detaches and is propelled rearward, there is an increased risk of occupant injury.
Remedy: Chrysler will notify the affected owners. Dealers will install the correct tether strap to retain the passenger sun visor, free of charge. The recall began July 26, 2016, owners will be sent a second email when parts are available. Owners may contact Chrysler customer service at 1-800-853-1403.
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2000-2005 Eclipse vehicles manufactured April 5, 1999, to December 17, 2004, 2001-2005 Eclipse Spyder vehicles manufactured January 19, 2000, to March 18, 2005, 2001-2005 Chrysler Sebring vehicles manufactured April 17, 2000, to February 21, 2005, and 2001-2005 Dodge Stratus vehicles manufactured April 17, 2000, to February 22, 2005. In the affected vehicles, the passenger side sun visor may be folded down in such a position that, if the passenger frontal air bag deploys, the passenger side sun visor may detach.
Consequence & remedy
Consequence: If the passenger side sun visor detaches and is propelled rearward, there is an increased risk of occupant injury.
Remedy: MMNA will notify their owners, and Chrysler will notify the Chrysler and Dodge owners. Dealers will install a tether strap to retain the passenger sun visor, free of charge. The recall began on July 20, 2015. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-15-005. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R30.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
2002 Chrysler Sebring Problems, Complaints & Recalls | Skip That Year