2001 Chrysler Pt Cruiser

I FIRST SENT THIS COMPLAINT ON MAR 7, 2014 AND RECEIVED AN EMAIL REPLY ACKNOWLEDGING IT, BUT SINCE HAVEN'T HEARD ANYTHING. IS MY COMPLAINT BEING TAKEN SERIOUSLY? IT IS A SERIOUS COMPLAINT AS FOLLOWS: ON FEB 5, 2014, MY 2001 PT CRUISER SHUT DOWN WHILE IT WAS BEING DRIVEN DOWN A BUSY STREET. IT DIDN'T MAKE A SPUTTER OR A SOUND, IT JUST DIED. LUCKILY, IT COASTED LONG ENOUGH FOR ME TO PULL OFF ONTO A QUIETER STREET AND UP AGAINST A CURB. WE HAD IT TOWED TO THE AUTOMOTIVE SHOP THE EXPLANATION FOR THE MOTOR SHUTTING DOWN WAS ALARMING. THE AUTOMOTIVE TECH REPORTED THE CRANKSHAFT POSITION SENSOR NEEDED REPLACING. AS I UNDERSTAND, WHEN THIS SENSOR GOES BAD, THE ENGINE AUTOMATICALLY SHUTS DOWN. WITH NO WARNING. I HAD GAS IN MY PT. I DON'T THINK PEOPLE KNOW ABOUT THIS; THE TECH SAID MOST CARS THAT ARE 'NEWER' (AS FAR BACK AS 2002, AT LEAST) HAVE THIS SENSOR. THIS IS A SERIOUS SAFETY CONCERN AND APPEARS TO BE WIDESPREAD. I LOOKED THROUGH EVERY PAGE OF MY 2001 PT CRUISER OWNER'S MANUAL AND DIDN'T FIND ANY INDICATION THAT THERE WOULD BE A PROBLEM LIKE THIS OR THAT THE CRANKSHAFT POSITION SENSOR SHOULD BE TESTED REGULARLY, IF IT COULD BE TESTED, THAT IS. THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION WOULD BE DOING THE PUBLIC A LIFESAVING SERVICE TO LOOK INTO THE DANGER OF THIS FAILED DESIGN, NOT TO JUST REPLACE THEM IN ALL CARS WITH A NEW ONE, BUT WITH ONE THAT IS NOT DESIGNED TO FAIL AT THE RISK OF THE DRIVE AND ANYONE ELSE IN THE VICINITY WHEN A MOVING CAR DECIDES TO JUST SHUT DOWN. WITH NO WARNING. THERE IS NOT A TIME FRAME FOR THIS PART TO FAIL, BUT CARS THAT ARE AROUND MY CRUISERS MAY BE READY TO GIVE OUT. PLEASE LOOK INTO THIS DANGEROUS SITUATION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

FOR A MONTH I HAVE BEEN PUTTING POWER STEERING FLUID IN MY PT CRUISER AND WENT TO GET NEW TAGS AND COULD NOT PAS EMISSIONS BECAUSE OF A POWER STEERING PROBLEM. I WAS SO UPSET I WENT TO THE SALON AND WAS TALKING ABOUT HOW I NEED TO GET MY VEHICLE CHECKED .. A WOMAN IN THE OFFICE TOLD ME ABOUT THIS WEBSITE. I CHECKED AND THERE IS A RECALL FOR THIS PROBLEM WITH MY CAR. HOW DO I GET IT REPAIRED? WILL THEY HONOR IT ? IS THERE A LIST OF SPECIAL DEALERS? HELP I NEED TO PASS EMISSIONS TO KEEP MY CAR LEGAL. *TR

I BOUGHT A CAR FROM NORTH COAST AUTO MALL AND IT HAD A LOT OF SUSPENSION PROBLEMS. THEY ENSURED ME THAT THEY WOULD FIX THESE ISSUES IF I BOUGHT THE CAR. AFTER BUYING THE CAR, THEY HAVE HAD ME IN AND OUT OF THEIR SHOP 4 OR 5 TIMES TO WHICH THEY ONLY LUBE THE PARTS OR LIE TO ME CLAIMING THAT THE CAR HAS BEEN FIXED. I FEEL THAT THIS BUSINESS PRACTICE IS UNSAFE AND MISLEADING. THEY CLAIMED TO HAVE REPLACED A CONTROL ARM TO WHICH GOODYEAR LATER (WHEN I WAS BUYING TIRES) INFORMED ME THAT MY CONTROL ARMS WERE BAD. I WAS SURPRISED TO HEAR THIS. NORTH COAST SHOULD BE INVESTIGATED AS THEY ARE SELLING UNSAFE CARS, CLAIMING TO REPAIR ISSUES AND THEN PUTTING ME IN AN UNSAFE CAR. 30 CLAIMS HAVE BEEN MADE ABOUT SIMILAR ISSUES VIA THE BETTER BUSINESS BUREAU, THE FEDERAL TRADE COMMISSION AND THE OHIO ATTORNEY GENERAL. I FEEL THAT THEY SHOULD BE INVESTIGATED FOR SAFETY REASONS. *TR

TL* THE CONTACT OWNS A 2001 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE ENGINE OVERHEATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE RADIATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE. *TR

2001 CHRYSLER PT CRUISER. CONSUMER WRITES IN REGARDS TO POWER STEERING HOSE RECALL NOTICE AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED HE EXPERIENCED POWER STEERING PROBLEMS TWICE, WHERE THE POWER STEERING HOSE WAS LEAKING. THE DEALER REPLACED THE SAME HOSE, AT NO CHARGE TO THE CONSUMER. THE CONSUMER IS SEEKING REIMBURSEMENT FOR THE FIRST REPLACEMENT, DUE TO A RECALL HE DISCOVERED, WHICH WAS THE SAME ISSUE HE EXPERIENCED. *JB

WHILE SLOWING DOWN TO STOP FOR A RED LIGHT MY CAR SUDDENLY VEERED TO THE RIGHT. I HAD TO TURN THE STEERING WHEEL TO THE LEFT TO KEEP THE CAR STRAIGHT WHILE I STOPPED. I HAD THE CAR TOWED TO A GARAGE AND UPON INSPECTION THEY FOUND THE CROSSMEMBERS UNDER THE ENGINE WERE COMPLETELY RUSTED AND BROKEN. I BOUGHT THE CAR NEW AND ALTHOUGH THE CAR IS 13 YEARS OLD IT ONLY HAS 56,000 MILES AND HAS ALWAYS BEEN STORED IN A GARAGE.

ON FEB 5, 2014, MY 2001 PT CRUISER SHUT DOWN WHILE IT WAS BEING DRIVEN DOWN A BUSY STREET. IT DIDN'T MAKE A SPUTTER OR A SOUND, IT JUST DIED. LUCKILY, IT COASTED LONG ENOUGH FOR ME TO PULL OFF ONTO A QUIETER STREET AND UP AGAINST A CURB. WE HAD IT TOWED TO THE AUTOMOTIVE SHOP THE EXPLANATION FOR THE MOTOR SHUTTING DOWN WAS ALARMING. THE AUTOMOTIVE TECH REPORTED THE CRANKSHAFT POSITION SENSOR NEEDED REPLACING. AS I UNDERSTAND, WHEN THIS SENSOR GOES BAD, THE ENGINE AUTOMATICALLY SHUTS DOWN. WITH NO WARNING. I HAD GAS IN MY PT. A CAR CAN SHUT DOWN COMPLETELY WHILE IN MOTION? WITH NO WARNING? I AM MORTIFIED THAT THIS IS POSSIBLE! IS IT REALLY POSSIBLE? BUT, EVIDENTLY, IT IS TRUE, SINCE THAT'S WHAT THE TECH IS REPLACING. I AM THANKFUL THAT IT DIDN'T HAPPEN 2 DAYS EARLIER WHEN I HAD MY ELDERLY MOTHER IN THE CAR ON THE WATTERSON EXPRESSWAY. I DON'T THINK PEOPLE KNOW ABOUT THIS; THE TECH SAID MOST CARS THAT ARE 'NEWER' (AS FAR BACK AS 2002, AT LEAST) HAVE THIS SENSOR. THIS IS A SERIOUS SAFETY CONCERN AND APPEARS TO BE WIDESPREAD. I LOOKED THROUGH EVERY PAGE OF MY 2001 PT CRUISER OWNER'S MANUAL AND DIDN'T FIND ANY INDICATION THAT THERE WOULD BE A PROBLEM LIKE THIS OR THAT THE CRANKSHAFT POSITION SENSOR SHOULD BE TESTED REGULARLY, IF IT COULD BE TESTED, THAT IS. THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION WOULD BE DOING THE PUBLIC A LIFESAVING SERVICE TO LOOK INTO THE DANGER OF THIS FAILED DESIGN, NOT TO JUST REPLACE THEM IN ALL CARS WITH A NEW ONE, BUT WITH ONE THAT IS NOT DESIGNED TO FAIL AT THE RISK OF THE DRIVE AND ANYONE ELSE IN THE VICINITY WHEN A MOVING CAR DECIDES TO JUST SHUT DOWN. WITH NO WARNING. THERE IS NOT A TIME FRAME FOR THIS PART TO FAIL, BUT CARS THAT ARE AROUND MY CRUISERS MAY BE READY TO GIVE OUT. PLEASE LOOK INTO THIS DANGEROUS SITUATION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2001 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE RADIO AND DOOR LOCKS WOULD ACTIVATE INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUSE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 90,000.