NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
326 reports52,000 miles · Aug 7, 2014
Electrical System
SHE JUST DOESN'T LIKE TO START ON OCCASION. THE DEALER DIAGNOSES WAS IT NEEDED A NEW STARTER, TOOK ALL OF THREE MINUTES. HAD A NEW STARTER PUT IN, SAME ISSUE. NEW RELAY AND NEW SHIFTER ASSEMBLY WITH NEW SWITCH INSTALLED. PARTS DEPARTMENT SAID THEY SELL A "LOT" OF THESE. STILL NO RESOLUTION. SHE DOES NOT LIKE TO START ABOUT 2% OF…
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SHE JUST DOESN'T LIKE TO START ON OCCASION. THE DEALER DIAGNOSES WAS IT NEEDED A NEW STARTER, TOOK ALL OF THREE MINUTES. HAD A NEW STARTER PUT IN, SAME ISSUE. NEW RELAY AND NEW SHIFTER ASSEMBLY WITH NEW SWITCH INSTALLED. PARTS DEPARTMENT SAID THEY SELL A "LOT" OF THESE. STILL NO RESOLUTION. SHE DOES NOT LIKE TO START ABOUT 2% OF THE TIME AND DOES SO AFTER RUNNING THE SHIFTER UP AND DOWN A FEW TIMES. I AM WORRIED AS I HAVE ASTHMA AND NEED A WORKING CAR TO GET TO HOSPITAL IMMEDIATELY WHEN ATTACK OCCURS. SO FAR BEEN LUCKY WITH TIMING OF NO STARTS. PLEASE HELP!!! *TR
NHTSA ODI #10619516
69,585 miles · Aug 6, 2014
Power Train
WHEN I TRIED TO DRIVE MY CAR OUT OF MY GARAGE, I COULD NOT MOVE THE SHIFT LEVER OUT OF "PARK". I LATER LEARNED THAT A PART IN THE SHIFT LINKAGE ASSEMBLY HAD BROKEN. IN FACT, THIS BROKEN PART, A LOCKOUT OVER-RIDE, HAS BEEN REPLACED UNDER A RECALL OF ALL OTHER CHRYSLER AND DODGE PRODUCTS WHICH HAVE THIS PART INSTALLED. BUT FOR …
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WHEN I TRIED TO DRIVE MY CAR OUT OF MY GARAGE, I COULD NOT MOVE THE SHIFT LEVER OUT OF "PARK". I LATER LEARNED THAT A PART IN THE SHIFT LINKAGE ASSEMBLY HAD BROKEN. IN FACT, THIS BROKEN PART, A LOCKOUT OVER-RIDE, HAS BEEN REPLACED UNDER A RECALL OF ALL OTHER CHRYSLER AND DODGE PRODUCTS WHICH HAVE THIS PART INSTALLED. BUT FOR THE CHRYSLER PACIFICA, WHICH HAS THE IDENTICAL PART, NO RECALL HAS BEEN ISSUED. I HAVE BEEN DRIVING MY CAR AROUND, BUT HAVE NOT BEEN ABLE TO USE THE "PARK" POSITION OF THE SHIFT LEVER. IF I INADVERTENTLY PLACED THE SHIFT LEVER INTO "PARK", SAY AT A RAILROAD CROSSING, I WOULD NOT BE ABLE TO MOVE THE CAR! THIS A DANGEROUS AND SAFETY-RELATED PROBLEM, AND I WANT NHTSA TO FORCE CHRYSLER TO RECALL MY CAR AND ALL OTHER PACIFICA'S WITH THIS PROBLEM, AND REPLACE THIS LOCKOUT OVERRIDE. *TR
NHTSA ODI #10619170
6,500 miles · Jul 28, 2014
Power TrainSteeringVehicle Speed Control
I HAVE HAD MULTIPLE ISSUES WITH MY 2007 CHRYSLER PACIFICA-FROM THE BEGINNING A POPPING AND CLICKING NOISE FROM THE TRANSMISSIONS/RESULTS FROM DEALERSHIP MOTOR MOUNTS WENT BAD REPAIRED SEVERAL TIMES OVER THE YEARS. ANOTHER ISSUE IS MY CAR IS JUST GO DEAD WHILE DRIVING ON THE FREEWAYS/STREETS ETC. I TOOK IT TO THE DEALERSHIP AND …
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I HAVE HAD MULTIPLE ISSUES WITH MY 2007 CHRYSLER PACIFICA-FROM THE BEGINNING A POPPING AND CLICKING NOISE FROM THE TRANSMISSIONS/RESULTS FROM DEALERSHIP MOTOR MOUNTS WENT BAD REPAIRED SEVERAL TIMES OVER THE YEARS. ANOTHER ISSUE IS MY CAR IS JUST GO DEAD WHILE DRIVING ON THE FREEWAYS/STREETS ETC. I TOOK IT TO THE DEALERSHIP AND THEY HAVE NOT BEEN ABLE TO REPAIR OR SEE THE ISSUE. I KNOW IT'S SOMETHING WRONG AND THIS IS SCARY DRIVING THIS CAR. *JS
NHTSA ODI #10616900
95,000 miles · Jul 8, 2014
Electrical SystemService BrakesSteering
THE VEHICLE DIES--ESPECIALLY WHEN COASTING TOWARD A STOP SIGN OR LIGHT, OR DOWN HILLS--USUALLY AT LOWER SPEEDS, THOUGH SEVERAL TIMES AT SPEEDS OF 40 MPH. THE POWER BRAKES AND POWER STEERING CEASE. THE ONLY OPTION IS TO SHIFT INTO NEUTRAL AND RESTART THE CAR. GOING AROUND CORNERS AT SPEEDS HIGHER THAT 25 IS DIFFICULT, THIS CA…
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THE VEHICLE DIES--ESPECIALLY WHEN COASTING TOWARD A STOP SIGN OR LIGHT, OR DOWN HILLS--USUALLY AT LOWER SPEEDS, THOUGH SEVERAL TIMES AT SPEEDS OF 40 MPH. THE POWER BRAKES AND POWER STEERING CEASE. THE ONLY OPTION IS TO SHIFT INTO NEUTRAL AND RESTART THE CAR. GOING AROUND CORNERS AT SPEEDS HIGHER THAT 25 IS DIFFICULT, THIS CAR HAS BEEN IN THE SHOP SEVERAL TIMES FOR THE SAME THING; THEY CAN'T REALLY FIND ANYTHING WRONG BUT HAVE CHARGED ME OVER $2500 THIS YEAR ALONE. I'M AFRAID TO DRIVE THIS AS THIS HAS BEEN HAPPENING ON NEARLY A DAILY BASIS. AND TAKING IT TO THE DEALER SEEMS FUTILE. IS THIS PART OF THE RECALL? I'D HATE TO SEE MY WIFE OR SOMEONE ELSE INJURED OR KILLED BECAUSE THE SAFETY SYSTEMS ON THE VEHICLE STOPPED WORKING AT THE SAME TIME--SUCH AS HAPPENED WITH THE GM PRODUCTS. UPDATED 3/3/2015 *JS
NHTSA ODI #10609107
97,000 miles · Jun 20, 2014
Power Train
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD EITHER SHIFT UPWARD OR DOWNWARD INDEPENDENTLY WITHOUT ANY WARNING. THE VEHICLE OCCASIONALLY FAILED TO SHIFT INTO GEAR AND IT STALLED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER …
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TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD EITHER SHIFT UPWARD OR DOWNWARD INDEPENDENTLY WITHOUT ANY WARNING. THE VEHICLE OCCASIONALLY FAILED TO SHIFT INTO GEAR AND IT STALLED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WERE 97,000.
NHTSA ODI #10604691
96,000 miles · Jun 19, 2014
Vehicle Speed Control
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT AFTER ENGAGING THE COAST BUTTON ON THE CRUISE CONTROL, THE VEHICLE ACCELERATED TO 70 MPH IN SECONDS. THE CONTACT APPLIED THE BRAKES AND WAS ABLE TO DEACTIVATE THE CRUISE CONTROL. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLE…
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TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT AFTER ENGAGING THE COAST BUTTON ON THE CRUISE CONTROL, THE VEHICLE ACCELERATED TO 70 MPH IN SECONDS. THE CONTACT APPLIED THE BRAKES AND WAS ABLE TO DEACTIVATE THE CRUISE CONTROL. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
NHTSA ODI #10604516
126,000 miles · Jun 9, 2014
Fuel System, Gasoline
I WAS STOPPED AT A RED LIGHT. WHEN I PUT MY FOOT ON THE ACCELERATOR TO RESUME DRIVING, THE CAR BEGAN TO SHAKE AND THEN IT CUT OFF. I HAD TO PULL OVER AS QUICKLY AS POSSIBLE. IF A CAR HAD BEEN DRIVING BEHIND ME FAST, I COULD HAVE GOTTEN HIT IN THE BACK WHICH COULD HAVE BEEN TRAUMATIC OR EVEN FATAL. I HAD TO HAVE THE CAR TOWED…
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I WAS STOPPED AT A RED LIGHT. WHEN I PUT MY FOOT ON THE ACCELERATOR TO RESUME DRIVING, THE CAR BEGAN TO SHAKE AND THEN IT CUT OFF. I HAD TO PULL OVER AS QUICKLY AS POSSIBLE. IF A CAR HAD BEEN DRIVING BEHIND ME FAST, I COULD HAVE GOTTEN HIT IN THE BACK WHICH COULD HAVE BEEN TRAUMATIC OR EVEN FATAL. I HAD TO HAVE THE CAR TOWED. THE DEALERSHIP THAT IT WAS TAKEN TO DIAGNOSED THE MAJOR PROBLEM AS THE 2 FUEL PUMPS NEEDED REPLACING; IN ADDITION TO OTHER ITEMS. THE VEHICLE ONLY HAS 126,000 MILES. THERE ARE OTHER PEOPLE HAVING THE SAME PROBLEM WITH THE PACIFICA (2006 AND 2008 MODELS AS WELL). CHRYSLER NEEDS TO ADMIT THAT THEIR FUEL PUMPS ARE FAULTY AND REPLACE THEM BEFORE A FATALITY HAPPENS AND, IN ADDITION TO REPLACING THE PUMPS, THEY ARE FACED WITH LAWSUITS. *TR
NHTSA ODI #10597262
80,000 miles · Jun 4, 2014
Engine
WHILE DRIVING MY 2007 CHRYSLER PACIFICA IT WILL STALL. THIS OFTEN OCCURS AT SPEEDS LESS THAN 40MPH. THIS IS A SAFETY CONCERN AND WHEN I CALLED THE DEALER THEY DID NOT SEEM FAMILIAR WITH THE PROBLEM. THIS COULD VERY VELLUM RESULT IN A FATALITY SINCE THERE IS NO WARNING. THE CAR WILL LOOSE STEERING FUNCTION AFTER THE STALL AND I …
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WHILE DRIVING MY 2007 CHRYSLER PACIFICA IT WILL STALL. THIS OFTEN OCCURS AT SPEEDS LESS THAN 40MPH. THIS IS A SAFETY CONCERN AND WHEN I CALLED THE DEALER THEY DID NOT SEEM FAMILIAR WITH THE PROBLEM. THIS COULD VERY VELLUM RESULT IN A FATALITY SINCE THERE IS NO WARNING. THE CAR WILL LOOSE STEERING FUNCTION AFTER THE STALL AND I WILL NEED TO ATTEMPT TO PULL OUT OF TRAFFIC TO RESTART THE CAR. I AM UNCOMFORTABLE THAT THE MANUFACTURER HAS NOT RECALLED THIS OR ATTEMPTED TO CORRECT THIS PROBLEM, WHICH SEEMS FAIRLY COMMON. *TR
NHTSA ODI #10595987
95,000 miles · May 28, 2014
Electrical SystemEngine
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE TIPM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT…
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TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE TIPM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
NHTSA ODI #10594525
120,000 miles · May 21, 2014
EnginePower Train
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE AND THE EGR PRESSURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAI…
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TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE AND THE EGR PRESSURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
NHTSA ODI #10593262
NHTSA investigations
2EA08006 · Engine Compartment Fire
Opened Feb 21, 2008 · Closed Apr 15, 2009
Status: closed (inferred from source dates) · Electrical System; Electrical System:wiring:front Underhood; Electrical System:wiring:interior/under Dash; Engine And Engine Cooling; Steering:hydraulic Power Assist:power Steering Fluid
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
Additional source detail variants (5)
Electrical System
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
Electrical System:wiring:front Underhood
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
Electrical System:wiring:interior/under Dash
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
Engine And Engine Cooling
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
Steering:hydraulic Power Assist:power Steering Fluid
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
PE07052 · Engine Compartment Fire
Opened Oct 19, 2007 · Closed Feb 21, 2008
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist:power Steering Fluid
COMPLAINANTS ALLEGE THAT A FIRE ERUPTED UNDER THE HOOD, NEAR THE FRONT OF THE VEHICLE.IN CHRYSLER'S RESPONSE TO ODI'S NOVEMBER 2, 2007 INFORMATION REQUEST, CHRYSLER ASSERTS THAT THE ALLEGED DEFECT OCCURS ONLY IN THE 4.0L ENGINES AND THE CONSUMER WILL EXPERIENCE A LOSS OF POWER STEERING FLUID OR A NOISY POWER STEERING PUMP BEFORE SEEING ANY EVIDENCE OF SMOKE OR FIRE.CHRYSLER ALSO STATES THAT A TUBE NUT ON THE HIGH PRESSURE POWER STEERING LINE WAS DISCOVERED TO BE CROSS THREADED DURING THE ASSEMBLY PROCESS AND DID NOT ALLOW PROPER SEALING OF THE O-RING.THE POWER STEERING SYSTEM IN THE 4.0L ENGINE IS ASSEMBLED AT THE CHRYSLER PLANT.THE POWER STEERING SYSTEM FOR THE 3.8L ENGINES ARRIVES AT THE CHRYSLER PLANT PRE-ASSEMBLED.CHRYSLER FOUND THAT IN THE 4.0L ENGINE, IT WAS POSSIBLE TO CROSS-THREAD THE TUBE NUT ON THE HIGH PRESSURE LINE DURING ITS ATTACHMENT TO THE STEERING GEAR, THUS CREATING AN IMPROPER SEAL.CHRYSLER IMPLEMENTED ASSEMBLY PLANT PROCESS CHANGES TO ELIMINATE THE POSSIBILITY OF CROSS-THREADING, AND APPLIED ADDITIONAL QUALITY CONTROL MEASURES TO DETECT POWER STEERING FLUID LEAKS.CHRYSLER STATED THAT WARRANTY AND FIELD DATA SUGGESTS THAT THESE PROCESS CHANGES HAVE MINIMIZED THE POSSIBILITY OF CROSS-THREADING.WITH REGARD TO THE VEHICLES PRODUCED PRIOR TO THE PRODUCTION CHANGE, A REVIEW OF THE WARRANTY CLAIMS INDICATES THAT THE ALLEGED DEFECT HAS NOT DECLINED IN THE 4.0L POPULATION.ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-006, TO FURTHER EVALUATE THE ISSUE.