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2007 Chrysler Pacifica

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2007 Chrysler Pacifica do not stand out strongly from the model-year median of 189.

About this comparison →

When problems were reported

Mileage at the reported incident

285 reports with mileage · 41 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 88 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 51 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports10 fire reports7 injury reports

What owners actually said

326 reports
80,000 miles · Nov 24, 2014
Engine

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT DISCOVERED THAT THE ENGINE CRADLE WAS CORRODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

NHTSA ODI #10660453

119,000 miles · Nov 24, 2014
Engine

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, A CLUNKING NOISE EMITTED FROM THE ENGINE WHEN THE TRANSMISSION SHIFTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE MOTOR MOUNTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM PERS…

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TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, A CLUNKING NOISE EMITTED FROM THE ENGINE WHEN THE TRANSMISSION SHIFTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE MOTOR MOUNTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM PERSISTED. THE CONTACT INDICATED THAT THE MOTOR MOUNTS WERE REPLACED 2 ADDITIONAL TIMES AND EACH TIME THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE FAILURE MILEAGE WAS 119,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI #10660415

140,000 miles · Nov 17, 2014
Electronic Stability Control (esc)

I HAVE A 2007 CHRYSLER PACIFICA WITH A SAFETY PROBLEM. WARNING LIGHTS ON THE IP INDICATE A FAILURE, ILLUMINATING ?ESP/BAS? [ELECTRONIC STABILITY PROGRAM/BRAKE ASSIST SYSTEM]. I HAVE HAD THREE DEALERS RUN THE DIAGNOSTIC CODES AND OTHER TESTS TELL ME THERE IS A ?CLOCKSPRING? FAILURE IN THE STEERING ANGLE SENSOR, WHICH NEEDS TO BE …

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I HAVE A 2007 CHRYSLER PACIFICA WITH A SAFETY PROBLEM. WARNING LIGHTS ON THE IP INDICATE A FAILURE, ILLUMINATING ?ESP/BAS? [ELECTRONIC STABILITY PROGRAM/BRAKE ASSIST SYSTEM]. I HAVE HAD THREE DEALERS RUN THE DIAGNOSTIC CODES AND OTHER TESTS TELL ME THERE IS A ?CLOCKSPRING? FAILURE IN THE STEERING ANGLE SENSOR, WHICH NEEDS TO BE REPLACED. CHRYSLER WILL NOT PROVIDE REPAIR REPLACEMENT PARTS TO THE DEALER SO THIS SAFETY PROBLEM CAN BE CORRECTED. THIS IS AN EXTREMELY DANGEROUS PRODUCT FAILURE SINCE I COULD LOSE CONTROL OF THE CHRYSLER PACIFICA UNDER EXTREME BRAKING OR IN CASE OF A SKID ON A SLIPPERY ROAD SURFACE. SINCE CHRYSLER IS NOT WILLING TO CORRECT THIS SAFETY DEFECT, THEY MUST BE COMPELLED TO RECALL THE CHRYSLER PACIFICA FOR THE SAFETY OF THE DRIVERS AND PASSENGERS. *TR

NHTSA ODI #10655376

100,000 miles · Nov 12, 2014
Electrical System

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES AND WAS ABLE TO BE RESTARTED. THE CONTACT INDICATED THAT THE FAILURE WAS PROGRESSING AND THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V432000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIF…

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TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES AND WAS ABLE TO BE RESTARTED. THE CONTACT INDICATED THAT THE FAILURE WAS PROGRESSING AND THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V432000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

NHTSA ODI #10654487

167,000 miles · Oct 16, 2014
Service BrakesSteering

THIS IS NOT THE FIRST TIME THAT MY CAR HAS STALLED OUT WHILE GOING UNDER 40 MPH, ALSO WHEN MAKING A TURN IT WILL STALL AND I HAVE NO BRAKES OR POWER STEERING! IT IS VERY SCARY. I ALMOST GOT HIT BECAUSE OF THIS ISSUE!! I HAVE RESEARCHED IT AND FOUND THAT THERE ARE NUMEROUS COMPLAINTS ABOUT THE CHRYSLER PACIFICA'S STALLING UNDER T…

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THIS IS NOT THE FIRST TIME THAT MY CAR HAS STALLED OUT WHILE GOING UNDER 40 MPH, ALSO WHEN MAKING A TURN IT WILL STALL AND I HAVE NO BRAKES OR POWER STEERING! IT IS VERY SCARY. I ALMOST GOT HIT BECAUSE OF THIS ISSUE!! I HAVE RESEARCHED IT AND FOUND THAT THERE ARE NUMEROUS COMPLAINTS ABOUT THE CHRYSLER PACIFICA'S STALLING UNDER THE SAME CONDITIONS AS MINE. THERE NEEDS TO BE A RECALL OR SOMETHING NEEDS TO BE DONE. ESPECIALLY SINCE IT IS MY FAMILY CAR AND I HAVE TWO DAUGHTERS UNDER THE AGE OF 3. I DO NOT WANT OR NEED A FATALITY WRECK TO OCCUR BEFORE THEY DO SOMETHING! I AM EXTREMELY SCARED TO DRIVE NOW AND IT IS OUR ONLY VEHICLE! *TR

NHTSA ODI #10648208

52,000 miles · Sep 30, 2014
Exterior LightingService BrakesVehicle Speed Control

ON SEPTEMBER 15TH I WAS TAKING MY SON TO SCHOOL WHEN ALL OF MY IDIOT LIGHTS CAME ON AND STAYED ON. ONCE I GOT BACK HOME AND TURNED THE CAR OFF I NOTICED THAT SOMETHING WAS STILL RUNNING. AFTER OPENING THE HOOD I REALIZED IT WAS MY ABS SYSTEM THAT WANT SHUTTING OFF. I WAS ABLE TO DISCONNECT THE SENSOR BUT HAVE BEEN TOO FEARFUL TO…

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ON SEPTEMBER 15TH I WAS TAKING MY SON TO SCHOOL WHEN ALL OF MY IDIOT LIGHTS CAME ON AND STAYED ON. ONCE I GOT BACK HOME AND TURNED THE CAR OFF I NOTICED THAT SOMETHING WAS STILL RUNNING. AFTER OPENING THE HOOD I REALIZED IT WAS MY ABS SYSTEM THAT WANT SHUTTING OFF. I WAS ABLE TO DISCONNECT THE SENSOR BUT HAVE BEEN TOO FEARFUL TO DRIVE IT SINCE THEN. MY FATHER RAN A CODE CHECKER AND NOTHING WAS SHOWING UP EXCEPT THE FUEL CAP (WHICH WAS REPLACED BUT STILL SHOWING THAT WARNING LIGHT). HE DROVE THE CAR AND NOTICED THAT THE SPEEDOMETER WASN'T WORKING. *TR

NHTSA ODI #10640218

95,000 miles · Sep 10, 2014
Electrical SystemFuel/propulsion System

I PURCHASED A VEHICLE END OF MAY 2014. VEHICLE HAS SINCE STARTED CUTTING OFF WHILE DRIVING WITH NO WARNING. I HAVE CALLED CHRYSLER AND WAS REFERRED TO ONE OF THERE DEALERS IN OAKVILLE CONNECTICUT. THEY HAD THE CAR FOR A WEEK AND WAS UNABLE TO FIND THE PROBLEM. I TOOK IT HOME AND THE NEXT DAY THE CAR SHUT OFF WHILE DRIVING, I CAL…

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I PURCHASED A VEHICLE END OF MAY 2014. VEHICLE HAS SINCE STARTED CUTTING OFF WHILE DRIVING WITH NO WARNING. I HAVE CALLED CHRYSLER AND WAS REFERRED TO ONE OF THERE DEALERS IN OAKVILLE CONNECTICUT. THEY HAD THE CAR FOR A WEEK AND WAS UNABLE TO FIND THE PROBLEM. I TOOK IT HOME AND THE NEXT DAY THE CAR SHUT OFF WHILE DRIVING, I CALLED THE DEALER AGAIN AND WAS TOLD TO BRING IT BACK AND ITS BEEN THERE SINCE SEPTEMBER 2, 2014 AND THEY STILL HAVE NOT FOUND PROBLEM. ITS VERY FRUSTRATING THAT I HAVE PURCHASED A VEHICLE FOR SAFE DRIVING AND I FEAR FOR MY FAMILY AND MYSELF TO DRIVE THIS VEHICLE AND CAUSE AN ACCIDENT AND GETTING HURT. *TR

NHTSA ODI #10632075

108,000 miles · Sep 9, 2014
Fuel/propulsion System

VEHICLE COULDN'T PASS EMISSIONS, HAD TO TAKE IT SHOP FOR SMALL EVAP LEAK. THIS SERVICE COST ME $900 TO FIX AND DURING SERVICE FUEL PUMP MODULE NEEDED REPLACING DO TO HOW CAR WAS MADE TO FIX LEAKAGE. THIS STILL DIDN'T TURN OFF LIGHTS IN DASHBOARD HAD TO PAY ANOTHER $50 FOR ESIM(LOOSE FUEL CAP) HAD ALREADY REPLACED FUEL CAP TWICE.…

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VEHICLE COULDN'T PASS EMISSIONS, HAD TO TAKE IT SHOP FOR SMALL EVAP LEAK. THIS SERVICE COST ME $900 TO FIX AND DURING SERVICE FUEL PUMP MODULE NEEDED REPLACING DO TO HOW CAR WAS MADE TO FIX LEAKAGE. THIS STILL DIDN'T TURN OFF LIGHTS IN DASHBOARD HAD TO PAY ANOTHER $50 FOR ESIM(LOOSE FUEL CAP) HAD ALREADY REPLACED FUEL CAP TWICE. *TR

NHTSA ODI #10631784

147,000 miles · Sep 5, 2014
Electrical SystemEngineExterior Lighting

WE WERE DRIVING. I ASKED MY HUSBAND TO CLEAN THE WINDSHIELD. AS SOON AS HE PULLED THE WIPER STEM, THE HEADLIGHTS WENT OUT. THE CAR RESTARTED, BUT THE HEADLIGHTS WOULDN'T COME BACK ON. WE PULLED OVER AGAIN AND OPENED THE HOOD. THE CAR WOULD RESTART, BUT NOW THE DASH CLUSTER WAS OUT ALONG WITH THE HEADLIGHTS. WE TURNED THE ENGINE…

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WE WERE DRIVING. I ASKED MY HUSBAND TO CLEAN THE WINDSHIELD. AS SOON AS HE PULLED THE WIPER STEM, THE HEADLIGHTS WENT OUT. THE CAR RESTARTED, BUT THE HEADLIGHTS WOULDN'T COME BACK ON. WE PULLED OVER AGAIN AND OPENED THE HOOD. THE CAR WOULD RESTART, BUT NOW THE DASH CLUSTER WAS OUT ALONG WITH THE HEADLIGHTS. WE TURNED THE ENGINE OFF AND WEIRDLY, THE HEADLIGHTS CAME ON. THEY WERE FLASHING ON AND OFF, OVER AND OVER. WITHIN THE NEXT TEN MINUTES THE CAR WOULD START BUT WOULDN'T SHIFT OUT OF PARK. FROM THERE THE ARMREST CONTROLS STOPPED FUNCTIONING, AND EVENTUALLY THE CAR JUST CHATTERED WHEN THE KEY WAS TURNED. THEN IT WOULDN'T EVEN DO THAT. IT COMPLETELY DIED. FOUR WEEKS AND $1600 LATER, WE HAVE A NEW TIPM L. THE ENTIRE ELECTRICAL SYSTEM WAS FRIED. *TR

NHTSA ODI #10631127

122,092 miles · Aug 24, 2014
Electrical SystemService BrakesSteering

WHEN DRIVING, OUR 07 PACIFICA WILL RANDOMLY LOSE POWER AND THERE WILL BE NO BRAKES AND NO STEERING. I HAVE TO PUT IT IN NEUTRAL AND RESTART THE ENGINE WHILE THE CAR IS STILL IN MOTION. THIS HAS OCCURRED ON THE FREEWAY AND ALSO AROUND TOWN. IT IS MOST NOTICEABLE WHEN I AM APPROACHING A CORNER OR STOP LIGHT/ STOP SIGN AND SLOWI…

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WHEN DRIVING, OUR 07 PACIFICA WILL RANDOMLY LOSE POWER AND THERE WILL BE NO BRAKES AND NO STEERING. I HAVE TO PUT IT IN NEUTRAL AND RESTART THE ENGINE WHILE THE CAR IS STILL IN MOTION. THIS HAS OCCURRED ON THE FREEWAY AND ALSO AROUND TOWN. IT IS MOST NOTICEABLE WHEN I AM APPROACHING A CORNER OR STOP LIGHT/ STOP SIGN AND SLOWING DOWN TO TURN OR TO STOP. ON THE FREEWAY, I WAS NOT SLOWING DOWN OR PREPARING TO STOP WHEN IT HAPPENED. THE CHECK ENGINE LIGHT AND ETC LIGHT (ELECTRONIC THROTTLE CONTROL LIGHT) COME ON WHEN IT HAPPENS. WE HAVE TAKEN OUR CAR TO NON-CHRYSLER DEALERSHIPS/AUTO SHOPS OVER THE SUMMER BECAUSE IT'S LESS EXPENSIVE TO SCAN. THE CAR WAS IN THE SHOP THREE TIMES THIS SUMMER, AND THE PROBLEM WAS NOT CORRECTED. THIS IS A FRIGHTENING OCCURRENCE AND WE MAY HAVE TO TAKE IT IN TO OUR CHRYSLER DEALERSHIP ANYWAY. *TR

NHTSA ODI #10627831

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA08006 · Engine Compartment Fire

Opened Feb 21, 2008 · Closed Apr 15, 2009

Status: closed (inferred from source dates) · Electrical System; Electrical System:wiring:front Underhood; Electrical System:wiring:interior/under Dash; Engine And Engine Cooling; Steering:hydraulic Power Assist:power Steering Fluid

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Additional source detail variants (5)

Electrical System

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Electrical System:wiring:front Underhood

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Electrical System:wiring:interior/under Dash

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Engine And Engine Cooling

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Steering:hydraulic Power Assist:power Steering Fluid

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

PE07052 · Engine Compartment Fire

Opened Oct 19, 2007 · Closed Feb 21, 2008

Status: closed (inferred from source dates) · Steering:hydraulic Power Assist:power Steering Fluid

COMPLAINANTS ALLEGE THAT A FIRE ERUPTED UNDER THE HOOD, NEAR THE FRONT OF THE VEHICLE.IN CHRYSLER'S RESPONSE TO ODI'S NOVEMBER 2, 2007 INFORMATION REQUEST, CHRYSLER ASSERTS THAT THE ALLEGED DEFECT OCCURS ONLY IN THE 4.0L ENGINES AND THE CONSUMER WILL EXPERIENCE A LOSS OF POWER STEERING FLUID OR A NOISY POWER STEERING PUMP BEFORE SEEING ANY EVIDENCE OF SMOKE OR FIRE.CHRYSLER ALSO STATES THAT A TUBE NUT ON THE HIGH PRESSURE POWER STEERING LINE WAS DISCOVERED TO BE CROSS THREADED DURING THE ASSEMBLY PROCESS AND DID NOT ALLOW PROPER SEALING OF THE O-RING.THE POWER STEERING SYSTEM IN THE 4.0L ENGINE IS ASSEMBLED AT THE CHRYSLER PLANT.THE POWER STEERING SYSTEM FOR THE 3.8L ENGINES ARRIVES AT THE CHRYSLER PLANT PRE-ASSEMBLED.CHRYSLER FOUND THAT IN THE 4.0L ENGINE, IT WAS POSSIBLE TO CROSS-THREAD THE TUBE NUT ON THE HIGH PRESSURE LINE DURING ITS ATTACHMENT TO THE STEERING GEAR, THUS CREATING AN IMPROPER SEAL.CHRYSLER IMPLEMENTED ASSEMBLY PLANT PROCESS CHANGES TO ELIMINATE THE POSSIBILITY OF CROSS-THREADING, AND APPLIED ADDITIONAL QUALITY CONTROL MEASURES TO DETECT POWER STEERING FLUID LEAKS.CHRYSLER STATED THAT WARRANTY AND FIELD DATA SUGGESTS THAT THESE PROCESS CHANGES HAVE MINIMIZED THE POSSIBILITY OF CROSS-THREADING.WITH REGARD TO THE VEHICLES PRODUCED PRIOR TO THE PRODUCTION CHANGE, A REVIEW OF THE WARRANTY CLAIMS INDICATES THAT THE ALLEGED DEFECT HAS NOT DECLINED IN THE 4.0L POPULATION.ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-006, TO FURTHER EVALUATE THE ISSUE.