NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
896 reports14,616 miles · Nov 10, 2004
Fuel System, OtherPower Train
THE TRANSMISSION WAS MAKING A CLANKING NOISE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, AND HAD THE TRANSFER CASE REPLACED ON TWO OCCASIONS, YET THE PROBLEM RECURRED. THE CONSUMER LATER CONTACTED THE MANUFACTURER, WHO WAS UNWILLING TO DO ANYTHING ABOUT THE PROBLEM. *AK THE NOISE WAS HEARD WHEN SHIFTING IN AND OUT OF PAR…
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THE TRANSMISSION WAS MAKING A CLANKING NOISE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, AND HAD THE TRANSFER CASE REPLACED ON TWO OCCASIONS, YET THE PROBLEM RECURRED. THE CONSUMER LATER CONTACTED THE MANUFACTURER, WHO WAS UNWILLING TO DO ANYTHING ABOUT THE PROBLEM. *AK THE NOISE WAS HEARD WHEN SHIFTING IN AND OUT OF PARK, DRIVE AND REVERSE, THE VEHICLE LEAKED A BROWNISH COLOR FLUID AND THE FUEL GAUGE WOULD GO IN AND OUT. *SC
NHTSA ODI #10097589
Mileage unknown · Nov 1, 2004
Steering
WHILE DRIVING FRONT TIRES SHIFTED ONE AT A TIME UPON MAKING LEFT OR RIGHT TURNS. THIS PROBLEM WAS VERY NOTICEABLE THE PROBLEM WAS REPORTED TO THE MANUFACTURER. *AK FRONT TIRES BOUNCE FROM ONE TO THE OTHER. THE CONSUMER SPOKE WITH CHRYSLER CORP ABOUT THE INCIDENT. WHILE SWITCHING LANES THE VEHICLE BEGAN BOUNCING FROM ONE TIRE…
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WHILE DRIVING FRONT TIRES SHIFTED ONE AT A TIME UPON MAKING LEFT OR RIGHT TURNS. THIS PROBLEM WAS VERY NOTICEABLE THE PROBLEM WAS REPORTED TO THE MANUFACTURER. *AK FRONT TIRES BOUNCE FROM ONE TO THE OTHER. THE CONSUMER SPOKE WITH CHRYSLER CORP ABOUT THE INCIDENT. WHILE SWITCHING LANES THE VEHICLE BEGAN BOUNCING FROM ONE TIRE TO THE OTHER THE OTHER VEHICLES SLOWED DOWN AROND THE CONSUMERS VEHICLES. *TC
NHTSA ODI #10089623
Mileage unknown · Oct 27, 2004
Power Train
CONSUMER RECEIVED NHTSA RECALL 04V113000 CONCERNING THE AUTOMATIC TRANSMISSION CONTROL MODULE. AFTER HAVING THE AUTOMATIC TRANSMISSION CONTROL MODULE SOFTWARE REPROGRAMMED, THE VEHICLE JERKED AND STALLED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR INSPECTION BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK *JB
NHTSA ODI #10093984
Mileage unknown · Oct 26, 2004
Power Train
CONSUMER RECEIVED RECALL 04V13000 CONCERNING TRANSMISSION FAILURE. NO PARTS WERE AVAILABLE. *AK
NHTSA ODI #10097815
20,100 miles · Oct 19, 2004
Electrical SystemPower Train
2004 CHRYSLER PACIFICA - PURCHASED RIVER OAKS CHRYSLER HOUSTON:1) I HAVE HAD ON-GOING MINOR PROBLEMS WITH THIS VECHICLE SINCE I PURCHASED IT. THESE PROBLEMS HAVE REQUIRED FOR ME TO TAKE THE CAR IN TO THE RIVER OAKS CHRYSLER SERVICE DEPARTMENT ON A REGULAR BASIS DURING THE PAST YEAR (LEMON?). 2) YESTERDAY OCTOBER 18, I EXPERIEN…
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2004 CHRYSLER PACIFICA - PURCHASED RIVER OAKS CHRYSLER HOUSTON:1) I HAVE HAD ON-GOING MINOR PROBLEMS WITH THIS VECHICLE SINCE I PURCHASED IT. THESE PROBLEMS HAVE REQUIRED FOR ME TO TAKE THE CAR IN TO THE RIVER OAKS CHRYSLER SERVICE DEPARTMENT ON A REGULAR BASIS DURING THE PAST YEAR (LEMON?). 2) YESTERDAY OCTOBER 18, I EXPERIENCED ONE OF THE WORST PROBLEMS WITH THIS CAR. I WAS LEAVING MY NEIGHBORHOOD AND WAS AT A STOP SIGN. I STARTED TO MAKE A LEFT TURN WHEN I HEARD A LOUD NOISE AS IF METAL WAS BREAKING AND CRACKING. THE CAR STARTED TO SHAKE VIOLENTLY. I HAD TO GRAB ONTO THE STEERING WHEEL VERY HARD TO CONTROL IT. I HAD TROUBLE STEERING IT AS THE WHEELS DID NOT SEEM TO WANT TO MOVE. I WAS ABLE TO PULL IT TO THE SIDE AND GET ASSISTANCE (I FEEL FORTUNATE THAT IT DID NOT HAPPEN ON THE HGWAY, AS THE CONSEQUENCES WOULD PROBABLY NOT HAVE BEEN GOOD). THE CAR HAS 20,000 MILES. I DO NOT TRAVEL FAR AS I AM A STAY HOME MOM AND MOST OF MY DRIVING IS DOING ERRANDS AND TAKING MY KIDS TO SCHOOL. THE CAR WAS TOWED TO RIVER OAKS, CHRYSLER IN HOUSTON WHERE THE CAR IS SITTING IN THEIR SERVICE DEPARTMENT. THE LATEST I HEARD WAS THAT THE AXLE BROKE. MY CONCERN IS THAT THIS IS A 1 YEAR OLD CAR AND IT HAD A MAJOR FAILURE SUCH AS THIS ONE. SO MANY THINGS HAVE GONE WRONG WITH THIS VECHICLE THAT I FIND IT UNRELIABLE AND UNSAFE AND I HATE FOR SOMETHING LIKE THIS TO HAPPEN TO SOMEONE ELSE. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. LEESBETH SILVA. *AK
NHTSA ODI #10096021
Mileage unknown · Oct 19, 2004
Exterior Lighting
THIS COMPLAINT RELATES TO MY PROFESSIONAL OBSERVATIONS CONCERNING TAIL-LIGHT VISIBILITY DEFICIENCIES ON CHRYSLER PACIFICA VEHICLES (I'M AN ACCIDENT INVESTIGATOR AND FORENSIC PHOTOGRAPHER). THE TAIL LIGHT DESIGN ON PACIFICA VEHICLES IS LARGE, HOWEVER, THE AMOUNT OF RED LIGHT ACTUALLY TRANSMITTED THROUGH THE TAILLIGHT IS ONLY A TH…
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THIS COMPLAINT RELATES TO MY PROFESSIONAL OBSERVATIONS CONCERNING TAIL-LIGHT VISIBILITY DEFICIENCIES ON CHRYSLER PACIFICA VEHICLES (I'M AN ACCIDENT INVESTIGATOR AND FORENSIC PHOTOGRAPHER). THE TAIL LIGHT DESIGN ON PACIFICA VEHICLES IS LARGE, HOWEVER, THE AMOUNT OF RED LIGHT ACTUALLY TRANSMITTED THROUGH THE TAILLIGHT IS ONLY A THIN CIRCLE. FURTHERMORE, THE CIRCLE OF RED LIGHT CAN ONLY BE SEEN WHEN DIRECTLY BEHIND THE VEHICLE...FROM ANY OFF-AXIS POSITION, SUCH AS IN THE NEXT LANE, ONLY A SMALL ARC OF RED LIGHT CAN BE SEEN. IN BRIGHT DAYLIGHT CONDITIONS, BRAKE LIGHTS ARE ALMOST IMPOSSIBLE TO SEE UNLESS ONE IS FOLLOWING DIRECTLY BEHIND THE PACIFICA; AT NIGHT, THE TAIL LIGHTS AND BRAKE LIGHTS ARE EASIER TO SEE, BUT REMAIN EXTREMELY HARD TO SEE IN COMPARISON TO ALMOST EVERY OTHER VEHICLE ON THE ROAD. THAT IS, OTHER VEHICLES EASILY TRANSMIT THE RED ILLUMINATION ACROSS THE ENTIRE REAR QUADRANT OF 180-DEGREES OR MORE, SO VEHICLES FOLLOWING CAN SEE THE LIGHTS NO MATTER WHAT LANE THEY ARE IN BEHIND A VEHICLE. THE PACIFICA ONLY TRANSMITS THE FULL EXTENT OF RED ILLUMINATION ACROSS A VERY NARROW RANGE...MAYBE 10 OR 20 DEGREES...DIRECTLY BEHIND THE PACIFICA. OFF-AXIS VEHICLES IN THE SAME OR ADJACENT LANES DO NOT SEE THE FULL RED ILLUMINATION, AS THE TAIL LIGHT DESIGN HAS SOME TYPE OF PRISM EFFECT THAT LIMITS THE TRANSMISSION OF THIS LIGHT ACROSS THE ENTIRE REAR QUADRANT. I'LL BE HAPPY TO PHOTOGRAPH THIS DESIGN ISSUE IF NEEDED FOR YOUR INVESTIGATION.*AK
NHTSA ODI #10096001
18,911 miles · Oct 8, 2004
Steering
FAILURE OF LEFT OUTER TIE ROD END (WORN AND EXCESSIVELY LOOSE) WAS DISCOVERED WHEN CAR WAS BEING SERVICED FOR STRANGE FRONT-END NOISES. SERVICE DEPARTMENT INDICATED THAT THE CAR WAS UNSAFE TO DRIVE LEFT OUTER TIE ROD END HAD TO BE REPLACED AFTER ONLY 18,911 MILES. *NM
NHTSA ODI #10093840
12,000 miles · Oct 4, 2004
Visibility
AUTOMATIC MEMORYY SETTINGS FOR OUTSIDE MIRRORS DO NOT RETURN TO THEIR "SET" POSITIONS. I HAVE HAD THIS ISSUE TO 2 DEALERS. NEITHER COULD FIND THE CAUSE.*AK
NHTSA ODI #10093584
15,000 miles · Sep 21, 2004
Power Train
WHILE TRAVELING WEST ON I-80, (THE OHIO TURNPIKE) MY 2004 CHRYSLER PACIFICA, LOST ALL POWER FROM THE POWER TRAIN. THIS HAPPENED SUDDENLY,WITH NO PRIOR INDICATIONS OF A PROBLEM, IN HEAVY TRUCK TRAFFIC, WHILE TRAVELLING AT 75 MPH. *AK IT REQUIRED OVER FOUR DAYS TO REPAIR THE VEHICLE, AS THE TECHNICIAN DETERMINED THAT THE TRANSM…
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WHILE TRAVELING WEST ON I-80, (THE OHIO TURNPIKE) MY 2004 CHRYSLER PACIFICA, LOST ALL POWER FROM THE POWER TRAIN. THIS HAPPENED SUDDENLY,WITH NO PRIOR INDICATIONS OF A PROBLEM, IN HEAVY TRUCK TRAFFIC, WHILE TRAVELLING AT 75 MPH. *AK IT REQUIRED OVER FOUR DAYS TO REPAIR THE VEHICLE, AS THE TECHNICIAN DETERMINED THAT THE TRANSMISSION HAD NO PRESSURE. THIS WAS CAUSED BY A BURNED-OUT ROUTER IN THE TRANSMISSION PUMP. I WAS WAS SHOWN THE REPLACEMENT PART AND NOTED THE INTERIOUR WAS MACHINED TO A INTIRERLY DIFFERENT CONFIGURATION. I WAS ALSO INFORMED THAT THE INITIAL PRODUCTION RUNS ALL HAD THIS DESIGN FAULT. THE TECH. THAT REPAIRED THE AUTO ,ALSO STATED THA THEY WERE INFORMED OF THIS AT THEIR TRAINING SCHOOLS. CHYRYSLER KNOWS ABOUT THIS DEFECT..A VERY COSTLY RECALL, I'M SURE. THE CONSEQUENCES OF A FAILURE OF THIS NATURE IS NOT VERY DIFFICULT TO FORSEE, AN INEXPERPERIENCED DRIVER PASSING A LINE OF CARS ON A TWO LANE ROAD, OR ,IN MY CASE, TWO DAYS PRIOR TO THE SUDDEN FAILURE, WE WERE DRIVING IN THE STEEP MONTAINS OF TENNESSEE, AND NORTH CAROLINA IN FAIRLY HEAVY , FAST MOVING TRAFFIC. THE AUTO WAS REPAIRED AT NO COST TO ME, HOWEVER I NO LONGER HAVE CONFIDENCE IN THE CAR, DUE TO THE COMPLEXITY OF THE REPAIR, AND THE CONSEQUENTIAL DAMAGE THAT THE FAULITY DESIGN HAD ON THE AUTO BOTH PRIOR TO THE FAILURE, DURING THE FAILURE, BUT ALSO DUE TO THE COMPLEXITY OF THE REPAIR
NHTSA ODI #10091390
210 miles · Sep 6, 2004
Vehicle Speed ControlCrashInjury
AUTO ACCIDENT. 2004 CHRYSLER PACIFICA WAS STOPPED IN TRAFFIC. A CAR ATTEMPTING TO CUT IN FRONT OF NON-MOVING CHRYSLER PACIFICA FROM RIGHT SIDE, SEVERELY IMPACTED PACIFICA ON FRONT PASSENGER SIDE OF PACIFICA. IT IMMEDIATELY SURGED FORWARD AT A HIGH RATE OF SPEED AND, DESPITE HAVING BOTH FEET PRESSING ON THE BRAKE, PACIFICA COULD …
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AUTO ACCIDENT. 2004 CHRYSLER PACIFICA WAS STOPPED IN TRAFFIC. A CAR ATTEMPTING TO CUT IN FRONT OF NON-MOVING CHRYSLER PACIFICA FROM RIGHT SIDE, SEVERELY IMPACTED PACIFICA ON FRONT PASSENGER SIDE OF PACIFICA. IT IMMEDIATELY SURGED FORWARD AT A HIGH RATE OF SPEED AND, DESPITE HAVING BOTH FEET PRESSING ON THE BRAKE, PACIFICA COULD NOT BE STOPPED UNTIL, IN DESPERATION, DRIVER THROUGH THE PACIFICA INTO PARK. ANOTHER NOTE, DESPITE THE SEVERITY OF IMPACT, NOT A SINGLE AIR BAG DEPLOYED. PICTURES ARE AVAILABLE. CAR WAS TOWED TO ORLANDO CHRYSLER IN ORLANDO, FL. *AK
NHTSA ODI #10090516
NHTSA investigations
3EA06010 · Fuel Tank Punctures
Opened Jun 15, 2006 · Closed Oct 11, 2007
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage; Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage; Fuel System, Other:storage:tank Assembly
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Additional source detail variants (4)
Fuel System, Gasoline:storage
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Fuel System, Gasoline:storage:tank Assembly
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Fuel System, Other:storage
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Fuel System, Other:storage:tank Assembly
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
RQ06002 · Engine Stalling
Opened Feb 27, 2006 · Closed Jun 22, 2006
Status: closed (inferred from source dates) · Engine And Engine Cooling; Fuel System, Gasoline; Vehicle Speed Control
ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PACIFICA VEHICLES TO CORRECT A CONDITION THAT COULD RESULT IN ENGINE STALL WHILE MAKING A LEFT-HAND TURN AFTER A COLD-START.DURING RQ06-002 IT WAS DETERMINED THAT RECALL 04V-113 DID CORRECT THE SPECIFIC CAUSE OF THE ENGINE STALLING CONDITION FOR THAT SPECIFIC POPULATION.HOWEVER, TWO OTHER CONDITIONS WERE IDENTIFIED THAT COULD ALSO CAUSE ENGINE STALLING DURING TURNING MANEUVERS:(1) AN ISSUE WITH MISBUILT FUEL PUMPS THAT PRIMARILY AFFECTED ABOUT 17,000 MY 2005 PACIFICA VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004; AND (2) A SOFTWARE CONDITION AFFECTING VAPOR PURGE IN ABOUT 131,000 MY 2005-06 PACIFICA VEHICLES BUILT FROM JULY 2004 THROUGH NOVEMBER 2005. AN ENGINEERING ANALYSIS, EA06-013, HAS BEEN OPENED TO FURTHER EXAMINE THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES ASSOCIATED WITH EACH OF THESE CONDITIONS IN THE SUBJECT VEHICLES.
Additional source detail variants (3)
Engine And Engine Cooling
ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PACIFICA VEHICLES TO CORRECT A CONDITION THAT COULD RESULT IN ENGINE STALL WHILE MAKING A LEFT-HAND TURN AFTER A COLD-START.DURING RQ06-002 IT WAS DETERMINED THAT RECALL 04V-113 DID CORRECT THE SPECIFIC CAUSE OF THE ENGINE STALLING CONDITION FOR THAT SPECIFIC POPULATION.HOWEVER, TWO OTHER CONDITIONS WERE IDENTIFIED THAT COULD ALSO CAUSE ENGINE STALLING DURING TURNING MANEUVERS:(1) AN ISSUE WITH MISBUILT FUEL PUMPS THAT PRIMARILY AFFECTED ABOUT 17,000 MY 2005 PACIFICA VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004; AND (2) A SOFTWARE CONDITION AFFECTING VAPOR PURGE IN ABOUT 131,000 MY 2005-06 PACIFICA VEHICLES BUILT FROM JULY 2004 THROUGH NOVEMBER 2005. AN ENGINEERING ANALYSIS, EA06-013, HAS BEEN OPENED TO FURTHER EXAMINE THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES ASSOCIATED WITH EACH OF THESE CONDITIONS IN THE SUBJECT VEHICLES.
Fuel System, Gasoline
ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PACIFICA VEHICLES TO CORRECT A CONDITION THAT COULD RESULT IN ENGINE STALL WHILE MAKING A LEFT-HAND TURN AFTER A COLD-START.DURING RQ06-002 IT WAS DETERMINED THAT RECALL 04V-113 DID CORRECT THE SPECIFIC CAUSE OF THE ENGINE STALLING CONDITION FOR THAT SPECIFIC POPULATION.HOWEVER, TWO OTHER CONDITIONS WERE IDENTIFIED THAT COULD ALSO CAUSE ENGINE STALLING DURING TURNING MANEUVERS:(1) AN ISSUE WITH MISBUILT FUEL PUMPS THAT PRIMARILY AFFECTED ABOUT 17,000 MY 2005 PACIFICA VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004; AND (2) A SOFTWARE CONDITION AFFECTING VAPOR PURGE IN ABOUT 131,000 MY 2005-06 PACIFICA VEHICLES BUILT FROM JULY 2004 THROUGH NOVEMBER 2005. AN ENGINEERING ANALYSIS, EA06-013, HAS BEEN OPENED TO FURTHER EXAMINE THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES ASSOCIATED WITH EACH OF THESE CONDITIONS IN THE SUBJECT VEHICLES.
Vehicle Speed Control
ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PACIFICA VEHICLES TO CORRECT A CONDITION THAT COULD RESULT IN ENGINE STALL WHILE MAKING A LEFT-HAND TURN AFTER A COLD-START.DURING RQ06-002 IT WAS DETERMINED THAT RECALL 04V-113 DID CORRECT THE SPECIFIC CAUSE OF THE ENGINE STALLING CONDITION FOR THAT SPECIFIC POPULATION.HOWEVER, TWO OTHER CONDITIONS WERE IDENTIFIED THAT COULD ALSO CAUSE ENGINE STALLING DURING TURNING MANEUVERS:(1) AN ISSUE WITH MISBUILT FUEL PUMPS THAT PRIMARILY AFFECTED ABOUT 17,000 MY 2005 PACIFICA VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004; AND (2) A SOFTWARE CONDITION AFFECTING VAPOR PURGE IN ABOUT 131,000 MY 2005-06 PACIFICA VEHICLES BUILT FROM JULY 2004 THROUGH NOVEMBER 2005. AN ENGINEERING ANALYSIS, EA06-013, HAS BEEN OPENED TO FURTHER EXAMINE THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES ASSOCIATED WITH EACH OF THESE CONDITIONS IN THE SUBJECT VEHICLES.
PE06009 · Fuel Tank Punctures
Opened Feb 22, 2006 · Closed Jun 15, 2006
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly
ON FEBRUARY 22, 2006, ODI OPENED PE06-009 TO INVESTIGATE REPORTS THAT THE FUEL TANKS ON MODEL YEAR (MY) 2004 TO 2005 CHRYSLER PACIFICA VEHICLES MAY BE PUNCTURED BY CONTACT WITH ROAD DEBRIS.THE NUMBER OF REPORTS SUBMITTED BY CHRYSLER WAS SIGNIFICANTLY HIGHER THAN THOSE SUBMITTED BY OTHER MANUFACTURERS WHO WERE REQUESTED TO SUBMIT DATA AS PART OF INVESTIGATION PE05-050 INTO MY 2003 TO 2006 NISSAN MURANO VEHICLES THAT MAY HAVE HAD INSUFFICIENT SHIELDING OF THE FUEL TANK TO PREVENT PUNCTURES AFTER CONTACT WITH ROAD DEBRIS.NISSAN ISSUED RECALL 06V-003 INVOLVING INCREASING THE SHIELDING OF THE FUEL TANKS TO REDUCE THE LIKELIHOOD OF TANK PUNCTURES. CHRYSLER HAS NOTED THAT THEY HAD IN PLACE FROM JANUARY 2003 TO JUNE 2005 A PARTS RESTRICTION PROGRAM ON PACIFICA FUEL TANK REPLACEMENTS WHICH MAY HAVE MADE THE NUMBER OF REPORTS ARTIFICIALLY HIGH IN COMPARISON TO MANUFACTURERS WHICH DID NOT HAVE A SIMILAR PROGRAM IN EFFECT.CHRYSLER ALSO QUESTIONED WHETHER MANY OF THE FIELD REPORTS OF FUEL TANKS REPLACED DUE TO DAMAGE FROM UNKNOWN CAUSE WERE ACTUALLY PUNCTURED. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA06-010) TO GATHER ADDITIONAL INFORMATION CONCERNING THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
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