NHTSA owner reports · September 18, 2026 snapshot.
Equipment complaints
11 reportsClear category filterMileage unknown · May 26, 2010
Electrical SystemEngine And Engine CoolingEquipment
2004 CHRYSLER PACIFICA. CONSUMER STATES SEVERAL PROBLEMS WITH VEHICLE RELATED TO THE ENGINE, AIR CONDITIONER BLOWER AND ALTERNATOR *TGW THE CONSUMER STATED WHEN THE VEHICLE WAS FIRST PURCHASED, THE AIR CONDITIONER BLOWER WAS NOT WORKING PROPERLY AND HAD TO BE REPLACED. LATER THAT YEAR, THERE WAS A WHINING SOUND COMING FROM THE …
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2004 CHRYSLER PACIFICA. CONSUMER STATES SEVERAL PROBLEMS WITH VEHICLE RELATED TO THE ENGINE, AIR CONDITIONER BLOWER AND ALTERNATOR *TGW THE CONSUMER STATED WHEN THE VEHICLE WAS FIRST PURCHASED, THE AIR CONDITIONER BLOWER WAS NOT WORKING PROPERLY AND HAD TO BE REPLACED. LATER THAT YEAR, THERE WAS A WHINING SOUND COMING FROM THE FRONT OF THE VEHICLE NEAR THE ENGINE, HOWEVER THE DEALER WAS UNABLE TO FIND THE SOURCE AND TO THIS DAY, THE NOISE IS STILL PRESENT. THE CONSUMER STATED THERE WAS A WHINING SOUND COMING FROM OR NEAR THE POWER STEERING PUMP WHICH WAS EVENTUALLY REPLACED, HOWEVER THE NOISE CONTINUED. THE MOTOR MOUNTS, TIE RODS AND ROCKER ARMS WERE REPLACED. *JB
NHTSA ODI #10332766
40,000 miles · May 7, 2009
Engine And Engine CoolingEquipment
CHRYSLER PACIFICA ENGINE MOUNTS FAILURE AND NO REPLACEMENTS AVAILABLE. ENGINE MOUNTS HAVE FAILED 3 TIMES IN 120,000 MILES, BUT NOW THEY CAN'T BE REPLACED. NO AFTERMARKETS AVAILABLE AND CHRYSLER IS ON A "4 MONTH NATIONAL BACKORDER". MY MECHANIC CONFIRMS A DESIGN FAILURE, BUT NO ALTERNATIVES. EVERY PACIFICA HE KNOWS HAS AN ENGI…
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CHRYSLER PACIFICA ENGINE MOUNTS FAILURE AND NO REPLACEMENTS AVAILABLE. ENGINE MOUNTS HAVE FAILED 3 TIMES IN 120,000 MILES, BUT NOW THEY CAN'T BE REPLACED. NO AFTERMARKETS AVAILABLE AND CHRYSLER IS ON A "4 MONTH NATIONAL BACKORDER". MY MECHANIC CONFIRMS A DESIGN FAILURE, BUT NO ALTERNATIVES. EVERY PACIFICA HE KNOWS HAS AN ENGINE MOUNT FAILURE WITH NO OPTIONS FOR REPAIR. *TR
NHTSA ODI #10267970
58,786 miles · Feb 26, 2009
Equipment
RADIO GONE OUT IN A 04 CHRYSLER PACIFICA. *TR
NHTSA ODI #10260035
55,000 miles · Nov 4, 2008
Electrical SystemEquipmentFuel System, Gasoline
THIS VEHICLE HAS HAD THE SIPHONING HOSES TO THE GAS TANK REPLACED THREE TIMES. WHICH ALL THREE FAILED ALL THREE TIMES. THE FUEL PUMP HAS BEEN CHANGED. THE WHOLE FUEL TANK HAS BEEN REPLACED. THE GAS GAUGE FLUCTUATES FROM HALF TANK TO EMPTY. THE CHECK ENGINE LIGHT COMES ON EVERY WEEK. AFTER RESETTING BY THE SERVICEMAN IT COMES…
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THIS VEHICLE HAS HAD THE SIPHONING HOSES TO THE GAS TANK REPLACED THREE TIMES. WHICH ALL THREE FAILED ALL THREE TIMES. THE FUEL PUMP HAS BEEN CHANGED. THE WHOLE FUEL TANK HAS BEEN REPLACED. THE GAS GAUGE FLUCTUATES FROM HALF TANK TO EMPTY. THE CHECK ENGINE LIGHT COMES ON EVERY WEEK. AFTER RESETTING BY THE SERVICEMAN IT COMES BACK ON WITH IN A WEEK. ALL OF THESE SAFETY DEFECTS HAVE BEEN REPAIRED HOWEVER IT REMAINS DOING ALL OF THE ABOVE LEAVING THIS VEHICLE TO BE VERY UNSAFE. PLEASE NOTE THIS SO THAT ANY OTHERS MAY HAVE THIS TO REFER TO. *TR
NHTSA ODI #10247665
48,200 miles · Oct 23, 2006
Engine And Engine CoolingEquipment
ON OCT 20,2006 MY THIRD (EMISSION FAILURE) HAS HAPPENED TO MY CHRYSLER PACIFICA 2004 FWD MODEL (48,535 MILES). THIS MODEL HAD PROBLEMS IN THE PAST-MOST HAVE BEEN CORRECTED. THE FIRST WAS ENGINE STALLING, WHICH WAS REPAIRED WITH UPDATED SOFTWARE. THE NEXT WAS MY A/C CONTROL/HVAC UNIT WHICH WOULD NOT LIGHT, NOISE FROM BUSHINGS WAS…
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ON OCT 20,2006 MY THIRD (EMISSION FAILURE) HAS HAPPENED TO MY CHRYSLER PACIFICA 2004 FWD MODEL (48,535 MILES). THIS MODEL HAD PROBLEMS IN THE PAST-MOST HAVE BEEN CORRECTED. THE FIRST WAS ENGINE STALLING, WHICH WAS REPAIRED WITH UPDATED SOFTWARE. THE NEXT WAS MY A/C CONTROL/HVAC UNIT WHICH WOULD NOT LIGHT, NOISE FROM BUSHINGS WAS REPLACED. FLICKERING OF DASH LIGHTS TIME TO TIME IS AN ISSUE-THE CURRENT MAJOR PROBLEM IS THAT IT WILL NOT PASS EMISSIONS ON THREE OCCASIONS IT HAS FAILED NEXT VISIT WILL BE TO THE DEALER ON OCT 30,2006- NYS INSPECTOR/MECHANIC HAS TOLD ME THAT THE PC IN ALBANY IN NYS MAY NOT READ ALL CODES ALL PLACES SHOW -OXYGEN SENSOR AND CAT SENSOR AS BEING DOWN AND NOT READY ON THE PRINT REPORT-THIRD MECHANIC THINKS IT IS UNDER WARRANTY WHICH SI SHOULD BE AND THAT IT MAY BE THE ECM OR BUS SECTION OF THE MODULE-THIS IS BASED ON A SCAN TEST AND A OBD2 SYSTEM. FAILURES = 3 NYS INSPECTION FAILS -4TH WILL BE AT THE DEALERSHIP-CONSEQUENCES HOPING TO GET IT REPAIRED AS SOON AS POSSIBLE. *NM
NHTSA ODI #10171574
34,000 miles · Sep 19, 2006
Electrical SystemEquipmentPower Train
1-MY 2004 PACIFICA WILL NOT START AT TIMES. SOMETIMES 2 WEEKS CAN GO BY WITHOUT INCIDENT, THEN THE CAR WILL NOT START UNTIL I HOLD MY FOOT ON THE GAS. THE DEALER CLAIMS THAT UNLESS IT HAPPENS WHILE AT THEIR SHOP, THEY CANNOT DO ANYTHING. 2- THE DRIVERS SIDE MIRROR WILL CHANGE POSITION AND MAKE A SOUND LIKE GEARS TRYING TO E…
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1-MY 2004 PACIFICA WILL NOT START AT TIMES. SOMETIMES 2 WEEKS CAN GO BY WITHOUT INCIDENT, THEN THE CAR WILL NOT START UNTIL I HOLD MY FOOT ON THE GAS. THE DEALER CLAIMS THAT UNLESS IT HAPPENS WHILE AT THEIR SHOP, THEY CANNOT DO ANYTHING. 2- THE DRIVERS SIDE MIRROR WILL CHANGE POSITION AND MAKE A SOUND LIKE GEARS TRYING TO ENGAGE BUT CANNOT. AGAIN, THE DEALER COULD NOT FIND A PROBLEM ALTHOUGH IT HAPPENS EACH TIME I USE IT. 3- I COMPLAINED ABOUT THE TRANSMISSION BEING SLUGGISH FROM A PARKED POSITION UNTIL IT PASSES FIRST GEAR. THEY TOLD ME THEY COULD NOT FIND A PROBLEM. THEY TOLD ME I COULD PICK UP THE CAR. I ASKED THEM TO DRIVE IT. THEY NOW FOUND THE PROBLEM AND CLAIM THE MOTOR MOUNT WAS BROKEN. THEY SAID IT HAPPENED BECAUSE OF A FENDER BENDER I WAS IN. THE FENDER BENDER OCCURRED TWO MONTHS AFTER PURCHASING THE CAR AND I HAVE BEEN DRIVING IT TWO YEARS SINCE THAT EVENT WITHOUT A PROBLEM. 4- MY HEADLINER KEEPS SAGGING WHERE THE HEADLINER MEETS THE MOONROOF. THEY HAVE FIXED IT NOW THREE TIMES. THEY SAID THE MANUAL TELLS THEM TO USE STICKY VELCRO TAPE. I KEEPS HAPPENING. *JB
NHTSA ODI #10168651
34,000 miles · Sep 19, 2006
Electrical SystemEquipmentPower Train
MY 2004 PACIFICA WILL NOT START AT TIMES. SOMETIMES 2 WEEKS CAN GO BY WITHOUT INCIDENT, BUT THEN THE CAR WILL NOT START UNTIL I HOLD MY FOOT ON THE GAS. THE DEALER CLAIMS THAT UNLESS IT HAPPENS WHILE AT THEIR SHOP, THEY CANNOT DO ANYTHING. ALSO, THE DRIVERS SIDE MEMORY MIRROR WILL CHANGE POSITION AND MAKE A SOUND LIKE GEARS T…
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MY 2004 PACIFICA WILL NOT START AT TIMES. SOMETIMES 2 WEEKS CAN GO BY WITHOUT INCIDENT, BUT THEN THE CAR WILL NOT START UNTIL I HOLD MY FOOT ON THE GAS. THE DEALER CLAIMS THAT UNLESS IT HAPPENS WHILE AT THEIR SHOP, THEY CANNOT DO ANYTHING. ALSO, THE DRIVERS SIDE MEMORY MIRROR WILL CHANGE POSITION AND MAKE A SOUND LIKE GEARS TRYING TO ENGAGE BUT CANNOT. AGAIN, THE DEALER COULD NOT FIND A PROBLEM ALTHOUGH IT HAPPENS EACH TIME I USE IT. I COMPLAINED ABOUT THE TRANSMISSION BEING SLUGGISH FROM A PARKED POSITION, THEY TOLD ME THEY COULD NOT FIND A PROBLEM. I ASKED THEM TO DRIVE IT. THEY CLAIM THE MOTOR MOUNT WAS BROKEN. THEY SAID IT HAPPENED BECAUSE OF A FENDER BENDER I WAS IN. THE FENDER BENDER OCCURRED TWO MONTHS AFTER PURCHASING THE CAR AND I HAVE BEEN DRIVING IT TWO YEARS SINCE THAT EVENT WITHOUT PROBLEM. MY HEADLINER KEEPS SAGGING WHERE THE HEADLINER MEETS THE MOONROOF. THEY HAVE FIXED IT NOW THREE TIMES EACH TIME USING STICKY TAPE. IT DOESN'T WORK. *JB
NHTSA ODI #10168639
80,745 miles · Aug 28, 2006
Electrical SystemEquipmentFuel System, Gasoline
DRIVING ROAD SPEED, THE 2004 PACIFICA WITH GAUGE READING "150 MILES TO EMPTY" STALLS AND THE GAUGE READ "38 MILES TO EMPTY". CANNOT RESTART BUT UPON ADDING 2.5 GAL OF GAS, STARTED AGAIN. STALLING OCCURRED AT LEAST 5X WITHIN A WEEK. DEALER INSTALLED SOLENOID 8059043 AND BODY CONTROL MODULE (BCM) BUT DID NOT CORRECT THE PROBLEM. …
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DRIVING ROAD SPEED, THE 2004 PACIFICA WITH GAUGE READING "150 MILES TO EMPTY" STALLS AND THE GAUGE READ "38 MILES TO EMPTY". CANNOT RESTART BUT UPON ADDING 2.5 GAL OF GAS, STARTED AGAIN. STALLING OCCURRED AT LEAST 5X WITHIN A WEEK. DEALER INSTALLED SOLENOID 8059043 AND BODY CONTROL MODULE (BCM) BUT DID NOT CORRECT THE PROBLEM. *JB
NHTSA ODI #10166729
Mileage unknown · Aug 27, 2005
EquipmentVisibility
THERE HAS BEEN NO ACCIDENT FOR ME BUT I AM SURE IF YOU SEARCH YOU CAN FIND THIS PROBLEM. THE WINDSHIELD WIPERS FREEZES UP WHEN THE WEATHER IS VERY COLD AND WET. THE DEFROSTER DOES NOTHING TO HELP KEEP THE WIPERS IN GOOD WORKING ORDER. *JB
NHTSA ODI #10134404
320 miles · May 2, 2005
EquipmentSeatsStructure
AIR CONDITIONER MAKES HISSING SOUND EVERY FEW SECONDS. DOOR SEALS WERE NOT FITTED PROPERLY, LET WATER LEAK INTO CAR. SEAT MODULE FAILED AFTER ONLY A COUPLE OF WEEKS.*AK
NHTSA ODI #10118861
NHTSA investigations
3EA06010 · Fuel Tank Punctures
Opened Jun 15, 2006 · Closed Oct 11, 2007
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage; Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage; Fuel System, Other:storage:tank Assembly
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Additional source detail variants (4)
Fuel System, Gasoline:storage
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Fuel System, Gasoline:storage:tank Assembly
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Fuel System, Other:storage
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Fuel System, Other:storage:tank Assembly
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
RQ06002 · Engine Stalling
Opened Feb 27, 2006 · Closed Jun 22, 2006
Status: closed (inferred from source dates) · Engine And Engine Cooling; Fuel System, Gasoline; Vehicle Speed Control
ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PACIFICA VEHICLES TO CORRECT A CONDITION THAT COULD RESULT IN ENGINE STALL WHILE MAKING A LEFT-HAND TURN AFTER A COLD-START.DURING RQ06-002 IT WAS DETERMINED THAT RECALL 04V-113 DID CORRECT THE SPECIFIC CAUSE OF THE ENGINE STALLING CONDITION FOR THAT SPECIFIC POPULATION.HOWEVER, TWO OTHER CONDITIONS WERE IDENTIFIED THAT COULD ALSO CAUSE ENGINE STALLING DURING TURNING MANEUVERS:(1) AN ISSUE WITH MISBUILT FUEL PUMPS THAT PRIMARILY AFFECTED ABOUT 17,000 MY 2005 PACIFICA VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004; AND (2) A SOFTWARE CONDITION AFFECTING VAPOR PURGE IN ABOUT 131,000 MY 2005-06 PACIFICA VEHICLES BUILT FROM JULY 2004 THROUGH NOVEMBER 2005. AN ENGINEERING ANALYSIS, EA06-013, HAS BEEN OPENED TO FURTHER EXAMINE THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES ASSOCIATED WITH EACH OF THESE CONDITIONS IN THE SUBJECT VEHICLES.
Additional source detail variants (3)
Engine And Engine Cooling
ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PACIFICA VEHICLES TO CORRECT A CONDITION THAT COULD RESULT IN ENGINE STALL WHILE MAKING A LEFT-HAND TURN AFTER A COLD-START.DURING RQ06-002 IT WAS DETERMINED THAT RECALL 04V-113 DID CORRECT THE SPECIFIC CAUSE OF THE ENGINE STALLING CONDITION FOR THAT SPECIFIC POPULATION.HOWEVER, TWO OTHER CONDITIONS WERE IDENTIFIED THAT COULD ALSO CAUSE ENGINE STALLING DURING TURNING MANEUVERS:(1) AN ISSUE WITH MISBUILT FUEL PUMPS THAT PRIMARILY AFFECTED ABOUT 17,000 MY 2005 PACIFICA VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004; AND (2) A SOFTWARE CONDITION AFFECTING VAPOR PURGE IN ABOUT 131,000 MY 2005-06 PACIFICA VEHICLES BUILT FROM JULY 2004 THROUGH NOVEMBER 2005. AN ENGINEERING ANALYSIS, EA06-013, HAS BEEN OPENED TO FURTHER EXAMINE THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES ASSOCIATED WITH EACH OF THESE CONDITIONS IN THE SUBJECT VEHICLES.
Fuel System, Gasoline
ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PACIFICA VEHICLES TO CORRECT A CONDITION THAT COULD RESULT IN ENGINE STALL WHILE MAKING A LEFT-HAND TURN AFTER A COLD-START.DURING RQ06-002 IT WAS DETERMINED THAT RECALL 04V-113 DID CORRECT THE SPECIFIC CAUSE OF THE ENGINE STALLING CONDITION FOR THAT SPECIFIC POPULATION.HOWEVER, TWO OTHER CONDITIONS WERE IDENTIFIED THAT COULD ALSO CAUSE ENGINE STALLING DURING TURNING MANEUVERS:(1) AN ISSUE WITH MISBUILT FUEL PUMPS THAT PRIMARILY AFFECTED ABOUT 17,000 MY 2005 PACIFICA VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004; AND (2) A SOFTWARE CONDITION AFFECTING VAPOR PURGE IN ABOUT 131,000 MY 2005-06 PACIFICA VEHICLES BUILT FROM JULY 2004 THROUGH NOVEMBER 2005. AN ENGINEERING ANALYSIS, EA06-013, HAS BEEN OPENED TO FURTHER EXAMINE THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES ASSOCIATED WITH EACH OF THESE CONDITIONS IN THE SUBJECT VEHICLES.
Vehicle Speed Control
ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PACIFICA VEHICLES TO CORRECT A CONDITION THAT COULD RESULT IN ENGINE STALL WHILE MAKING A LEFT-HAND TURN AFTER A COLD-START.DURING RQ06-002 IT WAS DETERMINED THAT RECALL 04V-113 DID CORRECT THE SPECIFIC CAUSE OF THE ENGINE STALLING CONDITION FOR THAT SPECIFIC POPULATION.HOWEVER, TWO OTHER CONDITIONS WERE IDENTIFIED THAT COULD ALSO CAUSE ENGINE STALLING DURING TURNING MANEUVERS:(1) AN ISSUE WITH MISBUILT FUEL PUMPS THAT PRIMARILY AFFECTED ABOUT 17,000 MY 2005 PACIFICA VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004; AND (2) A SOFTWARE CONDITION AFFECTING VAPOR PURGE IN ABOUT 131,000 MY 2005-06 PACIFICA VEHICLES BUILT FROM JULY 2004 THROUGH NOVEMBER 2005. AN ENGINEERING ANALYSIS, EA06-013, HAS BEEN OPENED TO FURTHER EXAMINE THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES ASSOCIATED WITH EACH OF THESE CONDITIONS IN THE SUBJECT VEHICLES.
PE06009 · Fuel Tank Punctures
Opened Feb 22, 2006 · Closed Jun 15, 2006
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly
ON FEBRUARY 22, 2006, ODI OPENED PE06-009 TO INVESTIGATE REPORTS THAT THE FUEL TANKS ON MODEL YEAR (MY) 2004 TO 2005 CHRYSLER PACIFICA VEHICLES MAY BE PUNCTURED BY CONTACT WITH ROAD DEBRIS.THE NUMBER OF REPORTS SUBMITTED BY CHRYSLER WAS SIGNIFICANTLY HIGHER THAN THOSE SUBMITTED BY OTHER MANUFACTURERS WHO WERE REQUESTED TO SUBMIT DATA AS PART OF INVESTIGATION PE05-050 INTO MY 2003 TO 2006 NISSAN MURANO VEHICLES THAT MAY HAVE HAD INSUFFICIENT SHIELDING OF THE FUEL TANK TO PREVENT PUNCTURES AFTER CONTACT WITH ROAD DEBRIS.NISSAN ISSUED RECALL 06V-003 INVOLVING INCREASING THE SHIELDING OF THE FUEL TANKS TO REDUCE THE LIKELIHOOD OF TANK PUNCTURES. CHRYSLER HAS NOTED THAT THEY HAD IN PLACE FROM JANUARY 2003 TO JUNE 2005 A PARTS RESTRICTION PROGRAM ON PACIFICA FUEL TANK REPLACEMENTS WHICH MAY HAVE MADE THE NUMBER OF REPORTS ARTIFICIALLY HIGH IN COMPARISON TO MANUFACTURERS WHICH DID NOT HAVE A SIMILAR PROGRAM IN EFFECT.CHRYSLER ALSO QUESTIONED WHETHER MANY OF THE FIELD REPORTS OF FUEL TANKS REPLACED DUE TO DAMAGE FROM UNKNOWN CAUSE WERE ACTUALLY PUNCTURED. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA06-010) TO GATHER ADDITIONAL INFORMATION CONCERNING THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
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