NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
896 reports5 miles · Sep 18, 2005
Fuel System, Gasoline
WHEN MY CHRYSLER PACIFICA GETS TO 1/2 TANK OF GAS, THE CAR STARTS TO STALL. ESPECIALLY WHEN SLOWING DOWN OR TURNING A CURVE. I'VE TAKEN IT TO THE DEALERSHIP TWICE (EACH TIME I WAS TOLD THAT THEY COULD NOT REPLICATE THE PROBLEM, BUT I WAS OUT OF GAS -- EACH TIME I HAD 1/2 TANK OF GAS -- WHEN I TURNED A CURVE, IT SHOWED EMPTY). …
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WHEN MY CHRYSLER PACIFICA GETS TO 1/2 TANK OF GAS, THE CAR STARTS TO STALL. ESPECIALLY WHEN SLOWING DOWN OR TURNING A CURVE. I'VE TAKEN IT TO THE DEALERSHIP TWICE (EACH TIME I WAS TOLD THAT THEY COULD NOT REPLICATE THE PROBLEM, BUT I WAS OUT OF GAS -- EACH TIME I HAD 1/2 TANK OF GAS -- WHEN I TURNED A CURVE, IT SHOWED EMPTY). I WAS TOLD ON THE SECOND TRIP TO THE DEALERSHIP TO DOCUMENT MY MILEAGE, HOW MANY GALLONS OF GAS I PUT INTO THE TANK, ETC.). I FILLED UP ON TUESDAY, SEPTEMBER 13, 2005. TODAY, SUNDAY, SEPTEMBER 18, 2005, I REACHED 1/2 TANK OF GAS. I HAVE TRAVELED APPROXIMATELY 242 MILES. MY CAR IS STALLING AGAIN. IS THERE A FIX FOR THIS PROBLEM. *NM
NHTSA ODI #10136885
Mileage unknown · Aug 27, 2005
EquipmentVisibility
THERE HAS BEEN NO ACCIDENT FOR ME BUT I AM SURE IF YOU SEARCH YOU CAN FIND THIS PROBLEM. THE WINDSHIELD WIPERS FREEZES UP WHEN THE WEATHER IS VERY COLD AND WET. THE DEFROSTER DOES NOTHING TO HELP KEEP THE WIPERS IN GOOD WORKING ORDER. *JB
NHTSA ODI #10134404
Mileage unknown · Aug 22, 2005
Power TrainSuspension
2004 CHRYSLER PACIFICA DEVELOPED PROBLEMS WITH THE TRANSMISSION AND THE WHEEL BEARINGS. *MR THE CONSUMER EXPERIENCED PROBLEM UPON THE ARRIVAL AT HOME ON THE FIRST DAY OF PURCHASE. THERE WERE CLUNKING SOUNDS WHEN IN DRIVE, REVERSE, SHIFT OR REVERSE TO DRIVE, A WHINE WHEN DECELERATING AT 30-40 MPH, EXCESS BACKLASH IN THE DIFFER…
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2004 CHRYSLER PACIFICA DEVELOPED PROBLEMS WITH THE TRANSMISSION AND THE WHEEL BEARINGS. *MR THE CONSUMER EXPERIENCED PROBLEM UPON THE ARRIVAL AT HOME ON THE FIRST DAY OF PURCHASE. THERE WERE CLUNKING SOUNDS WHEN IN DRIVE, REVERSE, SHIFT OR REVERSE TO DRIVE, A WHINE WHEN DECELERATING AT 30-40 MPH, EXCESS BACKLASH IN THE DIFFERENTIAL. THE SERVICE DEALER NOTES STATED THAT THERE WAS INCORRECT GEAR LASH AND BEARING PRELOAD UPON ORIGINAL ASSEMBLY FROM THE FACTORY. THE DEALER FIXED THE WHEEL BEARING AND STATED THAT THE TRANSMISSION WAS NORMAL. THE CONSUMER REQUESTED A REFUND. *SC
NHTSA ODI #10135581
Mileage unknown · Aug 12, 2005
Electrical SystemSeat Belts
2004 CHRYSLER PACIFICA DEVELOPED PROBLEMS WITH STALLING, DEAD BATTERY, REAR WINDOW INOPERATIVE, FAULTY FUEL GAUGE, DASHBOARD LIGHTS FLICKERING AND SECURITY SYSTEM INOPERATIVE.***NO ANSWER REQUIRED***. *MR THE SEAT BELT WAS INOPERATIVE. *JB
NHTSA ODI #10133424
Mileage unknown · Aug 11, 2005
Power TrainVehicle Speed Control
DT: THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. SHE PURCHASED THE CAR IN MARCH OF 2005 . SHE HAD TO GO BACK TO THE DEALER EVERY WEEKEND SINCE PURCHASING THE VEHICLE EXCEPT FOR THE MONTH OF JUNE. THE VEHICLE WAS MAKING A CLANKING NOISE DUE TO TRANSFER CASE MALFUNCTIONING. TRANSFER CASE WAS REPLACED PREVIOUSLY IN APRIL, 2005, A…
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DT: THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. SHE PURCHASED THE CAR IN MARCH OF 2005 . SHE HAD TO GO BACK TO THE DEALER EVERY WEEKEND SINCE PURCHASING THE VEHICLE EXCEPT FOR THE MONTH OF JUNE. THE VEHICLE WAS MAKING A CLANKING NOISE DUE TO TRANSFER CASE MALFUNCTIONING. TRANSFER CASE WAS REPLACED PREVIOUSLY IN APRIL, 2005, AND NEEDED TO BE REPLACED AGAIN. ALSO, VEHICLE SURGED WHILE DRIVING. . SHE FELT UNSAFE DRIVING VEHICLE. THE MANUFACTURER SAID THAT THE DEALER HAS TO TAKE CARE OF THE VEHICLE AND HAS TO GET A SERVICE REPRESENTATIVE TO INSPECT THE VEHICLE. THE CONTACT FELT THAT UNTIL SOMETHING WAS RESOLVED WITH THIS VEHICLE THERE WILL BE A FATALITY . THE VEHICLE WAS TAKEN TO THE DEALER FOR 17 TIMES FOR VARIOUS PROBLEMS.*AK
NHTSA ODI #10132526
2,300 miles · Jun 16, 2005
Fuel System, Other
I PURCHASED THIS VEHICLE DUE TO REPORTS STATING HOW SAFE IT IS. FIRST PROBLEM WILL JUST STOP RUNNING. THERE WERE NO WARNINGS OR ANYTHING. IT HAS DONE THIS ON 8 TIMES THE FIRST BEING TWO MONTHS AFTER I PURCHASED THE VEHICLE. THE DASH BOARD WILL JUST NOT TURN ON AND THE FOG LIGHT INDICATOR NO LONGER COMES ON. THE DEALERSHIP R…
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I PURCHASED THIS VEHICLE DUE TO REPORTS STATING HOW SAFE IT IS. FIRST PROBLEM WILL JUST STOP RUNNING. THERE WERE NO WARNINGS OR ANYTHING. IT HAS DONE THIS ON 8 TIMES THE FIRST BEING TWO MONTHS AFTER I PURCHASED THE VEHICLE. THE DASH BOARD WILL JUST NOT TURN ON AND THE FOG LIGHT INDICATOR NO LONGER COMES ON. THE DEALERSHIP REPLACE SOMETHING FOR A RECALL DEALING WITH THE GAS TANK AND NOT MY GAS LIGHT CONTINUOUSLY FLASHES ON EVEN THOUGH I HAVE PLENTY OF GAS. THE GAS NEEDLE STARTS GOING UP AND DOWN CONTINUOUSLY THEN STOPS. THIS HAPPENS ABOUT TWICE A DAY. I FEEL I AM STUCK WITH A LEMON BECAUSE EACH TIME THE DEALER TELLS ME THAT THEY CAN'T FIND ANYTHING AND TO BEING IT BACK IF IT ACTS UP AGAIN. I HAVE A VERY BUSY LIFE.
NHTSA ODI #10125470
9,141 miles · May 28, 2005
Power Train
LEASED PACIFICA 7-2004. BY 11-2004 9000 MILES STARTED MAKEING LOUD POPPING SOUNDS FROM FRONT END. DEALER TRYED TO CONCEL PROBLEM WITH PTO UNIT THAT THEY KNEW WAS FAULTY, AFTER TAKING CAR HOME, ON A WE HAD TO ORDER NEW PART THEY LET ME DRIVE THIS CAR WITH NO REPAIRS MADE AT THAT TIME. 2 WEEKS LATER WE CONTACTED THE SERVICE DIR…
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LEASED PACIFICA 7-2004. BY 11-2004 9000 MILES STARTED MAKEING LOUD POPPING SOUNDS FROM FRONT END. DEALER TRYED TO CONCEL PROBLEM WITH PTO UNIT THAT THEY KNEW WAS FAULTY, AFTER TAKING CAR HOME, ON A WE HAD TO ORDER NEW PART THEY LET ME DRIVE THIS CAR WITH NO REPAIRS MADE AT THAT TIME. 2 WEEKS LATER WE CONTACTED THE SERVICE DIRECTOR AND HE REVELED THE PROBLEM AND PART WAS REPLACED. NOW IN MAY 2005 IT IS MAKING LOUD THUMPS IN THE FRONT END WHEN DECELRATING AND ACELERATING CAR IS AT THE DEALERSHIP AT THIS TIME. ONE OTHER PROBLEM WAS WATER ON PASSENGER SIDE FLOOR THEY HAD NOT SEALED A TUBE PROPERLY AT TIME OF MANUFACTURE.
NHTSA ODI #10122376
Mileage unknown · May 23, 2005
Power Train
PLEAE BE ADVISED THAT BOTH MY ENGINE LOWER MOUNTS WERE LEAKING-ONE WAS DRIED OUT TOTALLY THE OTHER WAS ALMOST DRIED -I WAS ABLE TO ORDER OEM CHRYSLER PARTS FOR MY 2004 PACIFICA AND HAD IT REPALCED AS SOON AS POSSIBLE (MIGHT BE A DESIGN FLAW) AND OR BAD PARTS BEINGS USED. NONE THE LESS THIS ACCURED AT ABOUT 28,800 =/- TO MATURE F…
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PLEAE BE ADVISED THAT BOTH MY ENGINE LOWER MOUNTS WERE LEAKING-ONE WAS DRIED OUT TOTALLY THE OTHER WAS ALMOST DRIED -I WAS ABLE TO ORDER OEM CHRYSLER PARTS FOR MY 2004 PACIFICA AND HAD IT REPALCED AS SOON AS POSSIBLE (MIGHT BE A DESIGN FLAW) AND OR BAD PARTS BEINGS USED. NONE THE LESS THIS ACCURED AT ABOUT 28,800 =/- TO MATURE FOR THESE ITEMS TO BE NEEDING REPLACEMENT.
NHTSA ODI #10121967
14,121 miles · May 20, 2005
Structure
ON FRIDAY THER 13TH OF MAY I HAD A FLAT TIRE ON MY 2004 PACIFICA (CHRYSLER), THE JACK FAILLED AND CRIPLE UNDER THE LOAD OF MY CAR CAUSING $2000.00 0F DAMAGE, I FOLLOWED THE MANUFACTURE MANUAL.AFTER LOOKING FURTHER INTO THIS I NOTICE THAT WHERE THE JACK WAS POSITION THE FRAME BENT ( PROBALY CAUSE THE JACK TO FAILLED) I HAVE PICTU…
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ON FRIDAY THER 13TH OF MAY I HAD A FLAT TIRE ON MY 2004 PACIFICA (CHRYSLER), THE JACK FAILLED AND CRIPLE UNDER THE LOAD OF MY CAR CAUSING $2000.00 0F DAMAGE, I FOLLOWED THE MANUFACTURE MANUAL.AFTER LOOKING FURTHER INTO THIS I NOTICE THAT WHERE THE JACK WAS POSITION THE FRAME BENT ( PROBALY CAUSE THE JACK TO FAILLED) I HAVE PICTURE I COULD EMAIL YOU. I CONTACTED THE DEALERSHIP AND CHRYSLER AND BOTH ARE NOT LISTENING TO MY SAFETY CONCERNS. THE GENERAL MANAGER OF MY LOCAL DEALERSHIP TOLD ME THAT A SIMILAR INCIDENT HAPPENED TO HIM ON HIS REAR TIRE CHANGE...
NHTSA ODI #10121746
19,000 miles · May 16, 2005
Steering
DT: CAR WAS MAKING A NOISE, WHEN CONSUMER TURNED THE WHEEL IT FELT LIKE THE STEERING WHEEL WAS FALLING OFF AND THEN THE STEERING WENT OUT. CONSUMER HAS CALLED MANUFACTURER AND THEY WILL NOT HELP. DEALER SAID THEY ARE ONLY INVOLVED IN FIXING IT, NOT TAKING COMPLAINTS. 2000 MILES AGO, CONSUMER GOT IT FIXED AND NOW SHE FEELS THE…
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DT: CAR WAS MAKING A NOISE, WHEN CONSUMER TURNED THE WHEEL IT FELT LIKE THE STEERING WHEEL WAS FALLING OFF AND THEN THE STEERING WENT OUT. CONSUMER HAS CALLED MANUFACTURER AND THEY WILL NOT HELP. DEALER SAID THEY ARE ONLY INVOLVED IN FIXING IT, NOT TAKING COMPLAINTS. 2000 MILES AGO, CONSUMER GOT IT FIXED AND NOW SHE FEELS THE PROBLEM IS STILL THERE. SHE STILL HEARS NOISE IN THE WHEEL. *TT
NHTSA ODI #10120989
NHTSA investigations
3EA06010 · Fuel Tank Punctures
Opened Jun 15, 2006 · Closed Oct 11, 2007
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage; Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage; Fuel System, Other:storage:tank Assembly
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Additional source detail variants (4)
Fuel System, Gasoline:storage
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Fuel System, Gasoline:storage:tank Assembly
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Fuel System, Other:storage
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Fuel System, Other:storage:tank Assembly
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
RQ06002 · Engine Stalling
Opened Feb 27, 2006 · Closed Jun 22, 2006
Status: closed (inferred from source dates) · Engine And Engine Cooling; Fuel System, Gasoline; Vehicle Speed Control
ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PACIFICA VEHICLES TO CORRECT A CONDITION THAT COULD RESULT IN ENGINE STALL WHILE MAKING A LEFT-HAND TURN AFTER A COLD-START.DURING RQ06-002 IT WAS DETERMINED THAT RECALL 04V-113 DID CORRECT THE SPECIFIC CAUSE OF THE ENGINE STALLING CONDITION FOR THAT SPECIFIC POPULATION.HOWEVER, TWO OTHER CONDITIONS WERE IDENTIFIED THAT COULD ALSO CAUSE ENGINE STALLING DURING TURNING MANEUVERS:(1) AN ISSUE WITH MISBUILT FUEL PUMPS THAT PRIMARILY AFFECTED ABOUT 17,000 MY 2005 PACIFICA VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004; AND (2) A SOFTWARE CONDITION AFFECTING VAPOR PURGE IN ABOUT 131,000 MY 2005-06 PACIFICA VEHICLES BUILT FROM JULY 2004 THROUGH NOVEMBER 2005. AN ENGINEERING ANALYSIS, EA06-013, HAS BEEN OPENED TO FURTHER EXAMINE THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES ASSOCIATED WITH EACH OF THESE CONDITIONS IN THE SUBJECT VEHICLES.
Additional source detail variants (3)
Engine And Engine Cooling
ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PACIFICA VEHICLES TO CORRECT A CONDITION THAT COULD RESULT IN ENGINE STALL WHILE MAKING A LEFT-HAND TURN AFTER A COLD-START.DURING RQ06-002 IT WAS DETERMINED THAT RECALL 04V-113 DID CORRECT THE SPECIFIC CAUSE OF THE ENGINE STALLING CONDITION FOR THAT SPECIFIC POPULATION.HOWEVER, TWO OTHER CONDITIONS WERE IDENTIFIED THAT COULD ALSO CAUSE ENGINE STALLING DURING TURNING MANEUVERS:(1) AN ISSUE WITH MISBUILT FUEL PUMPS THAT PRIMARILY AFFECTED ABOUT 17,000 MY 2005 PACIFICA VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004; AND (2) A SOFTWARE CONDITION AFFECTING VAPOR PURGE IN ABOUT 131,000 MY 2005-06 PACIFICA VEHICLES BUILT FROM JULY 2004 THROUGH NOVEMBER 2005. AN ENGINEERING ANALYSIS, EA06-013, HAS BEEN OPENED TO FURTHER EXAMINE THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES ASSOCIATED WITH EACH OF THESE CONDITIONS IN THE SUBJECT VEHICLES.
Fuel System, Gasoline
ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PACIFICA VEHICLES TO CORRECT A CONDITION THAT COULD RESULT IN ENGINE STALL WHILE MAKING A LEFT-HAND TURN AFTER A COLD-START.DURING RQ06-002 IT WAS DETERMINED THAT RECALL 04V-113 DID CORRECT THE SPECIFIC CAUSE OF THE ENGINE STALLING CONDITION FOR THAT SPECIFIC POPULATION.HOWEVER, TWO OTHER CONDITIONS WERE IDENTIFIED THAT COULD ALSO CAUSE ENGINE STALLING DURING TURNING MANEUVERS:(1) AN ISSUE WITH MISBUILT FUEL PUMPS THAT PRIMARILY AFFECTED ABOUT 17,000 MY 2005 PACIFICA VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004; AND (2) A SOFTWARE CONDITION AFFECTING VAPOR PURGE IN ABOUT 131,000 MY 2005-06 PACIFICA VEHICLES BUILT FROM JULY 2004 THROUGH NOVEMBER 2005. AN ENGINEERING ANALYSIS, EA06-013, HAS BEEN OPENED TO FURTHER EXAMINE THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES ASSOCIATED WITH EACH OF THESE CONDITIONS IN THE SUBJECT VEHICLES.
Vehicle Speed Control
ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PACIFICA VEHICLES TO CORRECT A CONDITION THAT COULD RESULT IN ENGINE STALL WHILE MAKING A LEFT-HAND TURN AFTER A COLD-START.DURING RQ06-002 IT WAS DETERMINED THAT RECALL 04V-113 DID CORRECT THE SPECIFIC CAUSE OF THE ENGINE STALLING CONDITION FOR THAT SPECIFIC POPULATION.HOWEVER, TWO OTHER CONDITIONS WERE IDENTIFIED THAT COULD ALSO CAUSE ENGINE STALLING DURING TURNING MANEUVERS:(1) AN ISSUE WITH MISBUILT FUEL PUMPS THAT PRIMARILY AFFECTED ABOUT 17,000 MY 2005 PACIFICA VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004; AND (2) A SOFTWARE CONDITION AFFECTING VAPOR PURGE IN ABOUT 131,000 MY 2005-06 PACIFICA VEHICLES BUILT FROM JULY 2004 THROUGH NOVEMBER 2005. AN ENGINEERING ANALYSIS, EA06-013, HAS BEEN OPENED TO FURTHER EXAMINE THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES ASSOCIATED WITH EACH OF THESE CONDITIONS IN THE SUBJECT VEHICLES.
PE06009 · Fuel Tank Punctures
Opened Feb 22, 2006 · Closed Jun 15, 2006
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly
ON FEBRUARY 22, 2006, ODI OPENED PE06-009 TO INVESTIGATE REPORTS THAT THE FUEL TANKS ON MODEL YEAR (MY) 2004 TO 2005 CHRYSLER PACIFICA VEHICLES MAY BE PUNCTURED BY CONTACT WITH ROAD DEBRIS.THE NUMBER OF REPORTS SUBMITTED BY CHRYSLER WAS SIGNIFICANTLY HIGHER THAN THOSE SUBMITTED BY OTHER MANUFACTURERS WHO WERE REQUESTED TO SUBMIT DATA AS PART OF INVESTIGATION PE05-050 INTO MY 2003 TO 2006 NISSAN MURANO VEHICLES THAT MAY HAVE HAD INSUFFICIENT SHIELDING OF THE FUEL TANK TO PREVENT PUNCTURES AFTER CONTACT WITH ROAD DEBRIS.NISSAN ISSUED RECALL 06V-003 INVOLVING INCREASING THE SHIELDING OF THE FUEL TANKS TO REDUCE THE LIKELIHOOD OF TANK PUNCTURES. CHRYSLER HAS NOTED THAT THEY HAD IN PLACE FROM JANUARY 2003 TO JUNE 2005 A PARTS RESTRICTION PROGRAM ON PACIFICA FUEL TANK REPLACEMENTS WHICH MAY HAVE MADE THE NUMBER OF REPORTS ARTIFICIALLY HIGH IN COMPARISON TO MANUFACTURERS WHICH DID NOT HAVE A SIMILAR PROGRAM IN EFFECT.CHRYSLER ALSO QUESTIONED WHETHER MANY OF THE FIELD REPORTS OF FUEL TANKS REPLACED DUE TO DAMAGE FROM UNKNOWN CAUSE WERE ACTUALLY PUNCTURED. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA06-010) TO GATHER ADDITIONAL INFORMATION CONCERNING THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
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