NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
896 reports57,000 miles · Mar 9, 2006
Fuel System, Gasoline
ON THE WAY HOME THE OTHER NIGHT, SOMETHING ON ROAD PUT A HOLE IN MY GAS TANK OF MY 2004 CHRYSLER PACIFICA. GETTING IT REPLACED IS ABOUT A $750 JOB. MY HUSBAND AND I HAVE NO IDEA WHAT WE HIT SO MUST HAVE NOT BEEN SOMETHING LARGE, AND WE DID NOT GO OVER ANY RAILROAD TRACKS EITHER. FROM RESEARCH ON THE INTERNET, I FEEL THIS FALLS U…
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ON THE WAY HOME THE OTHER NIGHT, SOMETHING ON ROAD PUT A HOLE IN MY GAS TANK OF MY 2004 CHRYSLER PACIFICA. GETTING IT REPLACED IS ABOUT A $750 JOB. MY HUSBAND AND I HAVE NO IDEA WHAT WE HIT SO MUST HAVE NOT BEEN SOMETHING LARGE, AND WE DID NOT GO OVER ANY RAILROAD TRACKS EITHER. FROM RESEARCH ON THE INTERNET, I FEEL THIS FALLS UNDER THE CATEGORY THAT IS BEING INVESTIGATED RIGHT NOW FOR CHRYSLER PACIFICA'S WHERE ROAD DEBRIS IS PUTTING HOLES IN THE GAS TANK. NOT ONLY DO I HAVE TO REPLACE THE GAS TANK, I LOST OVER 21 GALLONS OF GAS TOO. *NM
NHTSA ODI #10152259
34,636 miles · Mar 1, 2006
Fuel System, Gasoline
DRIVING WITH MY FAMILY MY CAR RAN OVER A METAL SHAFT IN THE ROAD. THE SHAFT PIERCED THE GAS TANK AND STAYED EMBEDDED IN THE TANK. GAS LEAKED CAUSING US TO EVACUATE THE CAR. WE COULD NOT DRIVE AS IT WAS TO UNSAFE. THE CAR HAD TO BE TOWED TO A GARAGE FOR REPLACEMENT OF THE CARS FUEL TANK. *NM
NHTSA ODI #10151569
35,000 miles · Feb 28, 2006
Fuel System, Gasoline
WE HAVE A 2004 CHRYSLER PACIFICA PURCHASED ON A LEASE IN 2004. IN JUNE WE BEGAN TO ENCOUNTER PROBLEMS WITH THE FUEL LEVEL INDICATOR. EVEN THOUGH THE TANK WAS FULL IT WOULD DROP TO EMPTY AND INDICATE LOW FUEL. IT THEN WOULD BOUNCE BACK TO HALF FULL OR FULL. THEN DROP AGAIN TO LOW FUEL. WE TOOK IN BACK TO DEALER AND WAS TOL…
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WE HAVE A 2004 CHRYSLER PACIFICA PURCHASED ON A LEASE IN 2004. IN JUNE WE BEGAN TO ENCOUNTER PROBLEMS WITH THE FUEL LEVEL INDICATOR. EVEN THOUGH THE TANK WAS FULL IT WOULD DROP TO EMPTY AND INDICATE LOW FUEL. IT THEN WOULD BOUNCE BACK TO HALF FULL OR FULL. THEN DROP AGAIN TO LOW FUEL. WE TOOK IN BACK TO DEALER AND WAS TOLD IT WAS A DEFECT IN THE FUEL TANK FLOAT AND THE ENTIRE TANK WOULD REQUIRE REPLACING. SINCE IT WAS NOT A DRIVE TRAIN PROBLEM IT WAS NOT UNDER WARRANTY. WE PAID $750.00 TO REPLACE THE FUEL TANKS AND FLOAT. 3 MONTHS LATER IT HAPPENED AGAIN, THIS TIME THE DEALER REPLACED AT NO COST, BUT IT WOULD APPEAR THE PACIFICA MAY HAVE DEFECTS, WHICH SHOULD HAVE BEEN MADE BY THE MANUFACTURER. WE WERE TOLD BY THE DEALER THAT THIS PROBLEM COULD CAUSE ENGINE FAILURE WHILE DRIVING. *NM
NHTSA ODI #10151389
44,839 miles · Jan 25, 2006
Exterior Lighting
HEADLIGHTS STOPPED WORKING ON 2004 CHRYSLER PACIFICA , AND THE 2005 PACIFICA WAS RECALLED FOR THE SAME PROBLEM. BUT, THE DEALER SAID THIS VEHICLE WAS NOT COVERED UNDER THE RECALL BECAUSE A DIFFERENT PART WAS REPLACED. ALSO, MODEL YEAR WAS NOT PART OF THE RECALL. THE HEADLIGHTS WOULD NOT WORK. LUCKILY, I WAS AT HOME WHEN …
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HEADLIGHTS STOPPED WORKING ON 2004 CHRYSLER PACIFICA , AND THE 2005 PACIFICA WAS RECALLED FOR THE SAME PROBLEM. BUT, THE DEALER SAID THIS VEHICLE WAS NOT COVERED UNDER THE RECALL BECAUSE A DIFFERENT PART WAS REPLACED. ALSO, MODEL YEAR WAS NOT PART OF THE RECALL. THE HEADLIGHTS WOULD NOT WORK. LUCKILY, I WAS AT HOME WHEN THE PROBLEM OCCURRED. IT APPEARED THAT THIS PROBLEM WAS RELATED TO THE ONE MENTIONED IN THE RECALL AND I SHOULD NOT HAVE TO PAY FOR THE REPAIRS. *AK
NHTSA ODI #10148535
27,000 miles · Jan 19, 2006
Steering
IT WAS FOUND VIA NY STATE INSPECTION AT APROX. 27,000 MILES THAT THE RIGHT FRONT TIE ROD END WAS WORN TO THE POINT OF NEAR FAILURE WHICH WOULD HAVE THE POTENTIAL TO CAUSE THE FRONT RIGHT WHEEL TO FALL OFF. I WAS ADVISED TO NOT DRIVE THE VEHICLE AT ALL. VEHICLE WAS TOWED TO CHRYSLER DEALER FOR REPAIR. *JB
NHTSA ODI #10148139
28,000 miles · Jan 17, 2006
Visibility
DT*: THE CONSUMER STATED THE SUN ROOF DRAIN LINES FROZE. WHEN THE DRAIN LINES DEFROSTED THE CONDENSATION LEAKED INTO THE PASSENGER SIDE ELECTRICAL SYSTEM, CAUSING THE ELECTRICAL PASSENGER SEAT TO MALFUNCTION. THE MANUFACTURER HAS BEEN CONTACTED AND THE VEHICLE IS AT THE DEALERSHIP AT THE PRESENT TIME. *JB
NHTSA ODI #10147970
Mileage unknown · Jan 13, 2006
StructureInjury
2005 CHRYSLER PACIFICA HAS SHARP EDGES CAUSING CONSUMER TO HAVE BRUISES ON LEG WHEN EXITING VEHICLE. *TS THE VEHICLE WAS A RENTAL. THE LOWER INNER EDGE OF THE DRIVER'S DOOR HAD AN EXTREMELY SHARP EDGE. HE EDGE CUT THE CONSUMER LEG ON TWO OCCASIONS AS HE EXITED THE VEHICLE. *NM
NHTSA ODI #10148668
70,000 miles · Jan 13, 2006
VisibilityCrash
FIRST OF ALL WE PURCHASED OUR 2004 CHRYSLER PACIFICIA A LITTLE OVER TWO YEARS AGO AND AFTER ABOUT 2 WEEKS I NOTICED A VISIBILITY ISSUE. AT FIRST I THOUGHT IT WAS SIMPLY "NEW CAR" ADJUSTMENT ISSUES. HOWEVER, THIS ISSUE ON "VISIBILITY" NEVER WENT AWAY. THE FIRST INCIDENT OCCURRED BACKING UP IN MY BANK PARKING LOT...BAM! WHERE DID …
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FIRST OF ALL WE PURCHASED OUR 2004 CHRYSLER PACIFICIA A LITTLE OVER TWO YEARS AGO AND AFTER ABOUT 2 WEEKS I NOTICED A VISIBILITY ISSUE. AT FIRST I THOUGHT IT WAS SIMPLY "NEW CAR" ADJUSTMENT ISSUES. HOWEVER, THIS ISSUE ON "VISIBILITY" NEVER WENT AWAY. THE FIRST INCIDENT OCCURRED BACKING UP IN MY BANK PARKING LOT...BAM! WHERE DID THAT POLE COME FROM? COST $850. MY DEDUCTIBLE $500. THE SECOND OCCURRENCE HAPPENED IN MY DRIVEWAY. AGAIN BACKING UP. THIS TIME THE COAST WAS CLEAR BEFORE I GOT INTO THE CAR. NEXT THING I HEARD [AS I WAS LOOKING BACK WAS A CRUNCH. BETWEEN $5 AND $8K DAMAGE TO THE OTHER VEHICLE. OH I WASN'T GOING ANY MORE THAN 5 MPH! THING IS EVEN AFTER THE ACCIDENT I STILL DIDN'T SEE THE CAR WHEN I LOOKED BACK TO SEE WHAT THE ?XO$@ HAPPENED! I HAVE BEEN A EXCELLENT DRIVER UP UNTIL THE PURCHASE OF THIS VEHICLE? KNOWING THAT THIS HAS BEEN AN ISSUE, VISIBILITY, I'VE REMAINED CAUTIOUS WITH THIS VEHICLE. OOPS FORGOT MY DAMAGES WERE$1950. NON-THE-LESS, TODAY I HAVE THE PRIVILEGE OF PAYING HIGHER INSURANCE PREMIUMS. DON'T GET ME STARTED WITH ON THE ROAD ISSUES. MY QUESTION IS SIMPLE YET SERIOUS TO CONSIDER. SHOULD WE HAVE TO DRIVE IN FEAR OF WONDERING IF TODAY WILL BE YET ANOTHER ACCIDENT/INCIDENT BEFORE CHRYSLER WILL DO SOMETHING ABOUT THE PAC.? IN FACT MAYBE IT WILL TAKE A NEEDLESS FATALITY BEFORE SOMEONE WILL BECOME ATTENTIVE. AS A CONSUMER I HAVE ONLY SO MANY RESOURCES TO EXHAUST. AFTER THAT AND BECAUSE OF THE POLITICAL BATTLE ONE WOULD ENCOUNTER I AM LEFT WITH ONLY THE OPTION TO ADD MY COMPLAINT TO THIS LIST. *JB
NHTSA ODI #10147732
29,500 miles · Jan 3, 2006
Electrical System
THIS CAR HAS HAD AN ON-GOING ISSUE OF STALLING, LIGHTS TURNING OFF/GOING OUT, AND AUTOMATIC SEAT/MIRROR/RADIO POSITION CHANGES. 31 DEC 05 AT APPROXIMATELY 1515, AFTER DRIVING 4+/- MILES, I TURNED INTO A DRIVEWAY, BACKED INTO A TURNAROUND, PULLED FORWARD AND BACKED UP TO A GARAGE. I PUT THE CAR IN PARK, SET THE PARKING BRAKE,…
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THIS CAR HAS HAD AN ON-GOING ISSUE OF STALLING, LIGHTS TURNING OFF/GOING OUT, AND AUTOMATIC SEAT/MIRROR/RADIO POSITION CHANGES. 31 DEC 05 AT APPROXIMATELY 1515, AFTER DRIVING 4+/- MILES, I TURNED INTO A DRIVEWAY, BACKED INTO A TURNAROUND, PULLED FORWARD AND BACKED UP TO A GARAGE. I PUT THE CAR IN PARK, SET THE PARKING BRAKE, TURNED THE KEY TO OFF AND REMOVED THE KEY. THE ENGINE WAS STILL RUNNING WITH THE KEY OUT OF THE IGNITION. I PLACED THE KEY BACK INTO THE IGNITION, TURNED IT TO RUN, TURNED IT TO OFF. THIS TIME THE ENGINE QUIT, HOWEVER, THE DASH REMAINED LIGHTED. I TURNED THE KEY TO START, BUT THE STARTER WOULD NOT ENGAGE. I TURNED THE KEY TO OFF AND REMOVED THE KEY. ALL DASH LIGHTS REMAINED ON. THE CAR WAS TOWED TO MARTIN CHEVROLET, JEEP, CHRYSLER FOR REPAIRS. THIS IS THE 8TH TRIP FOR THIS ISSUE. IN ALL OF THE PREVIOUS ISSUES, SINCE THERE WAS NO CODE SET IN THE COMPUTER, THE DEALER CONCLUDED THERE TO BE NOTHING WRONG WITH THE VEHICLE. IN THIS INSTANCE, THE DEALER WAS ABLE TO "SEE" THE DEFECT, HOWEVER, THERE STILL WAS NO CODE IN THE COMPUTER. *JB
NHTSA ODI #10146765
Mileage unknown · Dec 8, 2005
Electrical System
ON AT LEAST 3 OCCASIONS SINCE PURCHASING A 2004 CHRYSLER PACIFICA AS A USED VEHICLE IN JAN. 2005, MY HUSBAND OR I HAVE INADVERTENTLY HIT THE IGNITION SWITCH WITH OUR KNEE AND TURNED OFF THE ENGINE WHILE DRIVING. ONE OCCASION WHILE WE DRIVING ON THE HIGHWAY AT 65 MPH WHEN MY HUSBAND MOVED HIS FOOT FROM THE ACCELERATOR AFTER TURN…
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ON AT LEAST 3 OCCASIONS SINCE PURCHASING A 2004 CHRYSLER PACIFICA AS A USED VEHICLE IN JAN. 2005, MY HUSBAND OR I HAVE INADVERTENTLY HIT THE IGNITION SWITCH WITH OUR KNEE AND TURNED OFF THE ENGINE WHILE DRIVING. ONE OCCASION WHILE WE DRIVING ON THE HIGHWAY AT 65 MPH WHEN MY HUSBAND MOVED HIS FOOT FROM THE ACCELERATOR AFTER TURNING ON CRUISE CONTROL. THE OTHER TWO INCIDENTS HAVE BEEN AT LOW SPEEDS IN OUR NEIGHBORHOOD WHILE MOVING FOOT FROM THE ACCELERATOR TO THE BRAKE PEDAL. DESIGN DEFECT THAT NEEDS TO BE CORRECTED. *JB
NHTSA ODI #10144770
NHTSA investigations
3EA06010 · Fuel Tank Punctures
Opened Jun 15, 2006 · Closed Oct 11, 2007
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage; Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage; Fuel System, Other:storage:tank Assembly
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Additional source detail variants (4)
Fuel System, Gasoline:storage
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Fuel System, Gasoline:storage:tank Assembly
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Fuel System, Other:storage
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Fuel System, Other:storage:tank Assembly
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
RQ06002 · Engine Stalling
Opened Feb 27, 2006 · Closed Jun 22, 2006
Status: closed (inferred from source dates) · Engine And Engine Cooling; Fuel System, Gasoline; Vehicle Speed Control
ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PACIFICA VEHICLES TO CORRECT A CONDITION THAT COULD RESULT IN ENGINE STALL WHILE MAKING A LEFT-HAND TURN AFTER A COLD-START.DURING RQ06-002 IT WAS DETERMINED THAT RECALL 04V-113 DID CORRECT THE SPECIFIC CAUSE OF THE ENGINE STALLING CONDITION FOR THAT SPECIFIC POPULATION.HOWEVER, TWO OTHER CONDITIONS WERE IDENTIFIED THAT COULD ALSO CAUSE ENGINE STALLING DURING TURNING MANEUVERS:(1) AN ISSUE WITH MISBUILT FUEL PUMPS THAT PRIMARILY AFFECTED ABOUT 17,000 MY 2005 PACIFICA VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004; AND (2) A SOFTWARE CONDITION AFFECTING VAPOR PURGE IN ABOUT 131,000 MY 2005-06 PACIFICA VEHICLES BUILT FROM JULY 2004 THROUGH NOVEMBER 2005. AN ENGINEERING ANALYSIS, EA06-013, HAS BEEN OPENED TO FURTHER EXAMINE THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES ASSOCIATED WITH EACH OF THESE CONDITIONS IN THE SUBJECT VEHICLES.
Additional source detail variants (3)
Engine And Engine Cooling
ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PACIFICA VEHICLES TO CORRECT A CONDITION THAT COULD RESULT IN ENGINE STALL WHILE MAKING A LEFT-HAND TURN AFTER A COLD-START.DURING RQ06-002 IT WAS DETERMINED THAT RECALL 04V-113 DID CORRECT THE SPECIFIC CAUSE OF THE ENGINE STALLING CONDITION FOR THAT SPECIFIC POPULATION.HOWEVER, TWO OTHER CONDITIONS WERE IDENTIFIED THAT COULD ALSO CAUSE ENGINE STALLING DURING TURNING MANEUVERS:(1) AN ISSUE WITH MISBUILT FUEL PUMPS THAT PRIMARILY AFFECTED ABOUT 17,000 MY 2005 PACIFICA VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004; AND (2) A SOFTWARE CONDITION AFFECTING VAPOR PURGE IN ABOUT 131,000 MY 2005-06 PACIFICA VEHICLES BUILT FROM JULY 2004 THROUGH NOVEMBER 2005. AN ENGINEERING ANALYSIS, EA06-013, HAS BEEN OPENED TO FURTHER EXAMINE THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES ASSOCIATED WITH EACH OF THESE CONDITIONS IN THE SUBJECT VEHICLES.
Fuel System, Gasoline
ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PACIFICA VEHICLES TO CORRECT A CONDITION THAT COULD RESULT IN ENGINE STALL WHILE MAKING A LEFT-HAND TURN AFTER A COLD-START.DURING RQ06-002 IT WAS DETERMINED THAT RECALL 04V-113 DID CORRECT THE SPECIFIC CAUSE OF THE ENGINE STALLING CONDITION FOR THAT SPECIFIC POPULATION.HOWEVER, TWO OTHER CONDITIONS WERE IDENTIFIED THAT COULD ALSO CAUSE ENGINE STALLING DURING TURNING MANEUVERS:(1) AN ISSUE WITH MISBUILT FUEL PUMPS THAT PRIMARILY AFFECTED ABOUT 17,000 MY 2005 PACIFICA VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004; AND (2) A SOFTWARE CONDITION AFFECTING VAPOR PURGE IN ABOUT 131,000 MY 2005-06 PACIFICA VEHICLES BUILT FROM JULY 2004 THROUGH NOVEMBER 2005. AN ENGINEERING ANALYSIS, EA06-013, HAS BEEN OPENED TO FURTHER EXAMINE THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES ASSOCIATED WITH EACH OF THESE CONDITIONS IN THE SUBJECT VEHICLES.
Vehicle Speed Control
ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PACIFICA VEHICLES TO CORRECT A CONDITION THAT COULD RESULT IN ENGINE STALL WHILE MAKING A LEFT-HAND TURN AFTER A COLD-START.DURING RQ06-002 IT WAS DETERMINED THAT RECALL 04V-113 DID CORRECT THE SPECIFIC CAUSE OF THE ENGINE STALLING CONDITION FOR THAT SPECIFIC POPULATION.HOWEVER, TWO OTHER CONDITIONS WERE IDENTIFIED THAT COULD ALSO CAUSE ENGINE STALLING DURING TURNING MANEUVERS:(1) AN ISSUE WITH MISBUILT FUEL PUMPS THAT PRIMARILY AFFECTED ABOUT 17,000 MY 2005 PACIFICA VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004; AND (2) A SOFTWARE CONDITION AFFECTING VAPOR PURGE IN ABOUT 131,000 MY 2005-06 PACIFICA VEHICLES BUILT FROM JULY 2004 THROUGH NOVEMBER 2005. AN ENGINEERING ANALYSIS, EA06-013, HAS BEEN OPENED TO FURTHER EXAMINE THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES ASSOCIATED WITH EACH OF THESE CONDITIONS IN THE SUBJECT VEHICLES.
PE06009 · Fuel Tank Punctures
Opened Feb 22, 2006 · Closed Jun 15, 2006
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly
ON FEBRUARY 22, 2006, ODI OPENED PE06-009 TO INVESTIGATE REPORTS THAT THE FUEL TANKS ON MODEL YEAR (MY) 2004 TO 2005 CHRYSLER PACIFICA VEHICLES MAY BE PUNCTURED BY CONTACT WITH ROAD DEBRIS.THE NUMBER OF REPORTS SUBMITTED BY CHRYSLER WAS SIGNIFICANTLY HIGHER THAN THOSE SUBMITTED BY OTHER MANUFACTURERS WHO WERE REQUESTED TO SUBMIT DATA AS PART OF INVESTIGATION PE05-050 INTO MY 2003 TO 2006 NISSAN MURANO VEHICLES THAT MAY HAVE HAD INSUFFICIENT SHIELDING OF THE FUEL TANK TO PREVENT PUNCTURES AFTER CONTACT WITH ROAD DEBRIS.NISSAN ISSUED RECALL 06V-003 INVOLVING INCREASING THE SHIELDING OF THE FUEL TANKS TO REDUCE THE LIKELIHOOD OF TANK PUNCTURES. CHRYSLER HAS NOTED THAT THEY HAD IN PLACE FROM JANUARY 2003 TO JUNE 2005 A PARTS RESTRICTION PROGRAM ON PACIFICA FUEL TANK REPLACEMENTS WHICH MAY HAVE MADE THE NUMBER OF REPORTS ARTIFICIALLY HIGH IN COMPARISON TO MANUFACTURERS WHICH DID NOT HAVE A SIMILAR PROGRAM IN EFFECT.CHRYSLER ALSO QUESTIONED WHETHER MANY OF THE FIELD REPORTS OF FUEL TANKS REPLACED DUE TO DAMAGE FROM UNKNOWN CAUSE WERE ACTUALLY PUNCTURED. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA06-010) TO GATHER ADDITIONAL INFORMATION CONCERNING THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
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