NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
896 reportsMileage unknown · Mar 21, 2007
Engine And Engine Cooling
TL*- THE CONTACT STATED THAT HER 2004 CHRYSLER PACIFICA'S REAR ENGINE MOUNT NEEDED TO BE REPLACED. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH ON CLEAR SUNNY DAY, SHE HEARD A TICKING NOISE COMING FROM UNDER THE HOOD OF THE VEHICLE. SHE STATED THAT SHE TOOK THE VEHICLE TO THE DEALERSHIP AND THEY INFORMED THE CONTACT THAT HE…
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TL*- THE CONTACT STATED THAT HER 2004 CHRYSLER PACIFICA'S REAR ENGINE MOUNT NEEDED TO BE REPLACED. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH ON CLEAR SUNNY DAY, SHE HEARD A TICKING NOISE COMING FROM UNDER THE HOOD OF THE VEHICLE. SHE STATED THAT SHE TOOK THE VEHICLE TO THE DEALERSHIP AND THEY INFORMED THE CONTACT THAT HER REAR ENGINE MOUNT HAD BROKEN. THE DEALERSHIP STATED THAT HAD SHE NOT BROUGHT THE VEHICLE IN THE ENGINE COULD HAVE FALLEN OUT OF THE VEHICLE. THE CONTACT STATED THAT SHE FOUND OTHER PEOPLE HAVING THE SAME PROBLEM ON THE INTERNET. THE CONTACT STATED THAT THIS WAS NOT COVERED UNDER WARRANTY. THE CURRENT MILEAGE WAS 44,000 MILES.
NHTSA ODI #10185805
53,000 miles · Mar 15, 2007
Steering
RIGHT FRONT INNER TIE ROD END WAS FOUND TO HAVE TOO MUCH PLAY TO DO AN ALIGNMENT AFTER REPLACEMENT OF TIRES. NO PARTS AVAILABLE. QUOTED $1500 FOR SERVICE BY CHRYSLER. VEHICLE HAS 53,000 MILES- NO WAY MAJOR SUSPENSION COMPONENTS SHOULD BE IN NEED OF REPLACEMENT. TIE ROD END NOT REPLACEABLE BY ITSELF- ENTIRE STEERING ARM, TIE ROD …
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RIGHT FRONT INNER TIE ROD END WAS FOUND TO HAVE TOO MUCH PLAY TO DO AN ALIGNMENT AFTER REPLACEMENT OF TIRES. NO PARTS AVAILABLE. QUOTED $1500 FOR SERVICE BY CHRYSLER. VEHICLE HAS 53,000 MILES- NO WAY MAJOR SUSPENSION COMPONENTS SHOULD BE IN NEED OF REPLACEMENT. TIE ROD END NOT REPLACEABLE BY ITSELF- ENTIRE STEERING ARM, TIE ROD ENDS AND STEERING BOX MUST BE REPLACED AT A PARTS COST OF OVER $750! *JB
NHTSA ODI #10185133
52,000 miles · Feb 27, 2007
Power TrainService Brakes, HydraulicSteering
WHEN DRIVING AT HIGHWAY SPEEDS OR SLOWER, WHEN SLOWING DOWN CAR WOULD SHAKE BAD,TOOK TO DEALER, SAID BAD TIRES. REPLACED TIRES KEEP DOING IT, BACK TO DEALER 3 WEEKS LATER LEFT TIRE ROD WAS BAD. DEALER REPLACED BRAKES, ROTORS AT 25,000 MILES, WE NOW HAVE 53,000 WHEN ROD GOES OUT. HELP ALSO TRANSMISSION PROBLEMS RESULTING IN LOOSE…
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WHEN DRIVING AT HIGHWAY SPEEDS OR SLOWER, WHEN SLOWING DOWN CAR WOULD SHAKE BAD,TOOK TO DEALER, SAID BAD TIRES. REPLACED TIRES KEEP DOING IT, BACK TO DEALER 3 WEEKS LATER LEFT TIRE ROD WAS BAD. DEALER REPLACED BRAKES, ROTORS AT 25,000 MILES, WE NOW HAVE 53,000 WHEN ROD GOES OUT. HELP ALSO TRANSMISSION PROBLEMS RESULTING IN LOOSE BOLTS IN FRONT AXLES LOUD CLUNK BACK AGAIN. *JB
NHTSA ODI #10183612
62,500 miles · Feb 12, 2007
Electrical System
TL*- THE CONTACT STATED THAT THE 2004 CHRYSLER PACIFICA HAD STALLING PROBLEMS. SHE STATED THAT 2 MONTHS AGO WHILE DRIVING AT 55 MPH SHE LOOKED DOWN AT THE DASHBOARD AND NOTICED THAT ENTIRE DASHBOARD DISPLAY FAILED. THE POWER STEERING LOCKED, AND SHE TRIED TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE LOST…
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TL*- THE CONTACT STATED THAT THE 2004 CHRYSLER PACIFICA HAD STALLING PROBLEMS. SHE STATED THAT 2 MONTHS AGO WHILE DRIVING AT 55 MPH SHE LOOKED DOWN AT THE DASHBOARD AND NOTICED THAT ENTIRE DASHBOARD DISPLAY FAILED. THE POWER STEERING LOCKED, AND SHE TRIED TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE LOST POWER. SHE CALLED WARWICK CHRYSLER JEEP DEALERSHIP, AND WAS INFORMED THAT THIS WOULD HAVE TO HAPPEN AGAIN ,AND THAT THE ENGINE LIGHT HAS TO COME ON IN ORDER FOR THEM TO DO ANYTHING. THE CONTACT DROVE THE VEHICLE FOR ABOUT 2 MONTHS AND NOTHING HAPPENED, BUT SHE DID NOTICE THAT WHEN STARTING THE VEHICLE THE DASHBOARD LIGHTS WERE VERY DIM, THE GPS LIGHTS WERE DIM ALSO. WHILE DRIVING ON 02/07/07 AT 55 MPH THE VEHICLE STALLED ON THE HIGHWAY AGAIN. SHE STATED THAT THE ENTIRE DASH, THE GPS, THE STEERING CUT COMPLETELY OFF. SHE STA SHE HAD A SATELLITE RADIO PLUGGED INTO THE HOT PLUG, THAT WAS DIRECTLY CONNECTED TO THE BATTERY AND THAT DIDN'T SHUT OFF. THE CONTACT TOOK THE VEHICLE TO WARWICK, AND THEY INFORMED HER THAT THEY NEEDED TO UPDATE THE COMPUTER WHICH COST THEM $140.00. THE CONTACT STATED THAT SHE FOUND ON THE INTERNET A SERVICE BULLETIN FOR THE SAME PROBLEM. THE CONTACT FOUND RECALLS 06V432000 & 04V113000 FOR 2004-2006 VEHICLES. THE CURRENT MILEAGE WAS 68111, AND THE FAILURE MILEAGE WAS 62500.*AK
NHTSA ODI #10182311
52,000 miles · Jan 22, 2007
Electrical System
TL* - THE CONTACT STATED THAT HE PURCHASED HIS 2004 CHRYSLER PACIFICA AND TWO WEEKS LATER, THE VEHICLE STALLED FREQUENTLY. THE CONTACT STATED WHILE DRIVING 25-35 MPH THE ENGINE WILL SHUT OFF. TO RESTART THE VEHICLE THE CONTACT HAD TO PUT THE VEHICLE IN NEUTRAL; HOWEVER THERE HAVE BEEN OCCASIONS WHEN THE VEHICLE WOULD NOT REST…
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TL* - THE CONTACT STATED THAT HE PURCHASED HIS 2004 CHRYSLER PACIFICA AND TWO WEEKS LATER, THE VEHICLE STALLED FREQUENTLY. THE CONTACT STATED WHILE DRIVING 25-35 MPH THE ENGINE WILL SHUT OFF. TO RESTART THE VEHICLE THE CONTACT HAD TO PUT THE VEHICLE IN NEUTRAL; HOWEVER THERE HAVE BEEN OCCASIONS WHEN THE VEHICLE WOULD NOT RESTART. THE DEALER IS UNABLE TO DIAGNOSE THE FAILURE.
NHTSA ODI #10179384
52,000 miles · Jan 22, 2007
Electrical System
I HAVE A 2004 CHRYSLER PACIFICA. MY WIFE AND KIDS WERE AT THE STORE WENT IN FOR FIVE MINUTES CAME BACK OUT AND THE CAR WOULD NOT START. BY THE WAY IT WAS ABOUT 10 DEGREES OUT AT THE TIME. THANK GOD THERE WAS SOMEONE AROUND TO JUMP START THE CAR. MY WIFE FINALLY GOT TO WHERE SHE WAS GOING AND SHUT THE CAR DOWN AND TRIED TO START …
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I HAVE A 2004 CHRYSLER PACIFICA. MY WIFE AND KIDS WERE AT THE STORE WENT IN FOR FIVE MINUTES CAME BACK OUT AND THE CAR WOULD NOT START. BY THE WAY IT WAS ABOUT 10 DEGREES OUT AT THE TIME. THANK GOD THERE WAS SOMEONE AROUND TO JUMP START THE CAR. MY WIFE FINALLY GOT TO WHERE SHE WAS GOING AND SHUT THE CAR DOWN AND TRIED TO START IT IMMEDIATELY AFTER AND IT WOULD NOT START IT WOULD JUST CLICK. THIRTY MINUTES LATER SHE WENT OUT THE CAR STARTED. ALL WEEKEND THE CAR WOULD START THEN THE NEXT TIME IT WOULD NOT. THIS HAS HAPPENED TOO MANY TIMES TO US WE DO NOT KNOW IF WE ARE GOING TO MAKE WHERE WE NEED TO GO OR NOT. THIS HAS HAPPENED TEN TO FIFTEEN TIMES TO THIS VEHICLE. *JB
NHTSA ODI #10179307
58,000 miles · Jan 16, 2007
Electrical SystemEngine And Engine CoolingFuel System, Gasoline
TL* - THE CONTACT HAS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE CLOCK DISPLAY TURNS OFF, THE GAS GAUGE NEEDLE FLOATS UP AND DOWN, AND ELECTRICAL EQUIPMENT WOULD GO DIM. THE CONTACT STATED THAT THE GAS GAUGE REGISTERS THE FUEL AS LOW WHEN THE GAS TANK IS ALMOST FULL AND THAT A REAR INTERIOR LIGHT GOES ON. ALSO, TH…
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TL* - THE CONTACT HAS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE CLOCK DISPLAY TURNS OFF, THE GAS GAUGE NEEDLE FLOATS UP AND DOWN, AND ELECTRICAL EQUIPMENT WOULD GO DIM. THE CONTACT STATED THAT THE GAS GAUGE REGISTERS THE FUEL AS LOW WHEN THE GAS TANK IS ALMOST FULL AND THAT A REAR INTERIOR LIGHT GOES ON. ALSO, THE DVD PLAYER SWITCHES SONGS AS IF IT WERE SEARCHING FOR RADIO STATIONS. THE CHILD SAFETY LOCKS FOR HER WINDOWS ONLY WORK OCCASIONALLY. THE HEATER DOESN'T ALWAYS TURN ON, BUT WHEN IT DOES IT CANNOT BE ADJUSTED UNLESS THE POWER TO THE VEHICLE IS TURNED OFF. THE CONTACT STATED THAT THE VEHICLE STALLED TWICE WHILE SHE WAS DRIVING 55 MPH WITH AN ODOMETER READING OF 58000 MILES. DURING ONE OF THE STALLING INCIDENTS SHE WAS TRYING TO CHANGE LANES, BUT THE CAR WOULD NOT ACCELERATE, SO SHE PULLED OVER ONTO THE MEDIAN WHERE THE CAR TURNED OFF. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND RESUME DRIVING. *NM
NHTSA ODI #10178862
33,500 miles · Jan 16, 2007
Exterior Lighting
LOW BEAM HEAD LIGHT BURNS OUT AT 34K MILES. REPLACED H7 (OEM) LAMP MYSELF BECAUSE DEALER CLAIMS IT IS A MAINTENANCE ITEM AND NOT COVERED UNDER WARRANTY. UPON INSTALLING NEW LAMP THE OTHER LOW BEAM LAMP EXPIRED. I BELIEVE THERE IS A DEFECT AND CHECKED MY CAR STATS TO VERIFY ANY REPORTS. I SEE I AM NOT ALONE. *JB
NHTSA ODI #10178791
Mileage unknown · Jan 10, 2007
Fuel System, Gasoline
I LEFT HOME YESTERDAY WITH 5 CHILDREN IN THE CAR WITH ME TO TAKE MY DAUGHTER TO HER BALLET AND MUSIC LESSONS. EVERYTHING WAS FINE WHEN WE LEFT AND I DON'T REMEMBER ANYTHING SIGNIFICANT HAPPENING ON THE DRIVE. AFTER RETURNING HOME, MY OLDEST DAUGHTER WENT TO THE GARAGE TO GET SOMETHING OUT OF THE CAR. SHE CAME BACK IN AND TOLD…
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I LEFT HOME YESTERDAY WITH 5 CHILDREN IN THE CAR WITH ME TO TAKE MY DAUGHTER TO HER BALLET AND MUSIC LESSONS. EVERYTHING WAS FINE WHEN WE LEFT AND I DON'T REMEMBER ANYTHING SIGNIFICANT HAPPENING ON THE DRIVE. AFTER RETURNING HOME, MY OLDEST DAUGHTER WENT TO THE GARAGE TO GET SOMETHING OUT OF THE CAR. SHE CAME BACK IN AND TOLD ME THE GARAGE SMELLED OF GASOLINE. I WENT OUT TO FIND A HUGE PUDDLE OF GAS UNDER THE CAR AND THE PLASTIC (OF ALL THINGS) COUPLING BETWEEN THE TANK AND THE LINE LEAKING PROFUSELY. WE TOOK THE CAR IN FOR REPAIRS THIS MORNING AND FOUND THAT WE ARE GOING TO HAVE TO REPLACE THE ENTIRE TANK AS IT IS ALL MADE AS ONE PIECE. THE TANK ALONE IS $500.00. THAT ISN'T INCLUDING TAX OR LABOR. I AM ALSO WITH OUT A CAR FOR THE NEXT 3 DAYS. THANKFULLY NO ONE WAS HURT, BUT WHEN I THINK OF WHAT COULD HAVE HAPPENED TO MY CHILDREN... NOT TO MENTION HAD MY DAUGHTER NOT FOUND THE LEAK AND WE HAD LET IT LEAK A FULL TANK OF GAS OUT INTO THE GARAGE UNDER WHERE MY CHILDREN SLEEP! WHY DID THEY MAKE THAT THING OUT OF PLASTIC AND NOT PROTECT IT FROM DEBRIS ON THE ROAD?? *JB
NHTSA ODI #10178303
Mileage unknown · Jan 3, 2007
Electrical SystemVehicle Speed Control
THE CONTACT STATES THAT BATTERYWAS LEAKING ACID. WHEN THIS HAPPENS IT DISABLED THE CRUISE CONTROL. *AK
NHTSA ODI #10177698
NHTSA investigations
3EA06010 · Fuel Tank Punctures
Opened Jun 15, 2006 · Closed Oct 11, 2007
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage; Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage; Fuel System, Other:storage:tank Assembly
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Additional source detail variants (4)
Fuel System, Gasoline:storage
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Fuel System, Gasoline:storage:tank Assembly
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Fuel System, Other:storage
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Fuel System, Other:storage:tank Assembly
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
RQ06002 · Engine Stalling
Opened Feb 27, 2006 · Closed Jun 22, 2006
Status: closed (inferred from source dates) · Engine And Engine Cooling; Fuel System, Gasoline; Vehicle Speed Control
ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PACIFICA VEHICLES TO CORRECT A CONDITION THAT COULD RESULT IN ENGINE STALL WHILE MAKING A LEFT-HAND TURN AFTER A COLD-START.DURING RQ06-002 IT WAS DETERMINED THAT RECALL 04V-113 DID CORRECT THE SPECIFIC CAUSE OF THE ENGINE STALLING CONDITION FOR THAT SPECIFIC POPULATION.HOWEVER, TWO OTHER CONDITIONS WERE IDENTIFIED THAT COULD ALSO CAUSE ENGINE STALLING DURING TURNING MANEUVERS:(1) AN ISSUE WITH MISBUILT FUEL PUMPS THAT PRIMARILY AFFECTED ABOUT 17,000 MY 2005 PACIFICA VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004; AND (2) A SOFTWARE CONDITION AFFECTING VAPOR PURGE IN ABOUT 131,000 MY 2005-06 PACIFICA VEHICLES BUILT FROM JULY 2004 THROUGH NOVEMBER 2005. AN ENGINEERING ANALYSIS, EA06-013, HAS BEEN OPENED TO FURTHER EXAMINE THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES ASSOCIATED WITH EACH OF THESE CONDITIONS IN THE SUBJECT VEHICLES.
Additional source detail variants (3)
Engine And Engine Cooling
ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PACIFICA VEHICLES TO CORRECT A CONDITION THAT COULD RESULT IN ENGINE STALL WHILE MAKING A LEFT-HAND TURN AFTER A COLD-START.DURING RQ06-002 IT WAS DETERMINED THAT RECALL 04V-113 DID CORRECT THE SPECIFIC CAUSE OF THE ENGINE STALLING CONDITION FOR THAT SPECIFIC POPULATION.HOWEVER, TWO OTHER CONDITIONS WERE IDENTIFIED THAT COULD ALSO CAUSE ENGINE STALLING DURING TURNING MANEUVERS:(1) AN ISSUE WITH MISBUILT FUEL PUMPS THAT PRIMARILY AFFECTED ABOUT 17,000 MY 2005 PACIFICA VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004; AND (2) A SOFTWARE CONDITION AFFECTING VAPOR PURGE IN ABOUT 131,000 MY 2005-06 PACIFICA VEHICLES BUILT FROM JULY 2004 THROUGH NOVEMBER 2005. AN ENGINEERING ANALYSIS, EA06-013, HAS BEEN OPENED TO FURTHER EXAMINE THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES ASSOCIATED WITH EACH OF THESE CONDITIONS IN THE SUBJECT VEHICLES.
Fuel System, Gasoline
ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PACIFICA VEHICLES TO CORRECT A CONDITION THAT COULD RESULT IN ENGINE STALL WHILE MAKING A LEFT-HAND TURN AFTER A COLD-START.DURING RQ06-002 IT WAS DETERMINED THAT RECALL 04V-113 DID CORRECT THE SPECIFIC CAUSE OF THE ENGINE STALLING CONDITION FOR THAT SPECIFIC POPULATION.HOWEVER, TWO OTHER CONDITIONS WERE IDENTIFIED THAT COULD ALSO CAUSE ENGINE STALLING DURING TURNING MANEUVERS:(1) AN ISSUE WITH MISBUILT FUEL PUMPS THAT PRIMARILY AFFECTED ABOUT 17,000 MY 2005 PACIFICA VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004; AND (2) A SOFTWARE CONDITION AFFECTING VAPOR PURGE IN ABOUT 131,000 MY 2005-06 PACIFICA VEHICLES BUILT FROM JULY 2004 THROUGH NOVEMBER 2005. AN ENGINEERING ANALYSIS, EA06-013, HAS BEEN OPENED TO FURTHER EXAMINE THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES ASSOCIATED WITH EACH OF THESE CONDITIONS IN THE SUBJECT VEHICLES.
Vehicle Speed Control
ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PACIFICA VEHICLES TO CORRECT A CONDITION THAT COULD RESULT IN ENGINE STALL WHILE MAKING A LEFT-HAND TURN AFTER A COLD-START.DURING RQ06-002 IT WAS DETERMINED THAT RECALL 04V-113 DID CORRECT THE SPECIFIC CAUSE OF THE ENGINE STALLING CONDITION FOR THAT SPECIFIC POPULATION.HOWEVER, TWO OTHER CONDITIONS WERE IDENTIFIED THAT COULD ALSO CAUSE ENGINE STALLING DURING TURNING MANEUVERS:(1) AN ISSUE WITH MISBUILT FUEL PUMPS THAT PRIMARILY AFFECTED ABOUT 17,000 MY 2005 PACIFICA VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004; AND (2) A SOFTWARE CONDITION AFFECTING VAPOR PURGE IN ABOUT 131,000 MY 2005-06 PACIFICA VEHICLES BUILT FROM JULY 2004 THROUGH NOVEMBER 2005. AN ENGINEERING ANALYSIS, EA06-013, HAS BEEN OPENED TO FURTHER EXAMINE THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES ASSOCIATED WITH EACH OF THESE CONDITIONS IN THE SUBJECT VEHICLES.
PE06009 · Fuel Tank Punctures
Opened Feb 22, 2006 · Closed Jun 15, 2006
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly
ON FEBRUARY 22, 2006, ODI OPENED PE06-009 TO INVESTIGATE REPORTS THAT THE FUEL TANKS ON MODEL YEAR (MY) 2004 TO 2005 CHRYSLER PACIFICA VEHICLES MAY BE PUNCTURED BY CONTACT WITH ROAD DEBRIS.THE NUMBER OF REPORTS SUBMITTED BY CHRYSLER WAS SIGNIFICANTLY HIGHER THAN THOSE SUBMITTED BY OTHER MANUFACTURERS WHO WERE REQUESTED TO SUBMIT DATA AS PART OF INVESTIGATION PE05-050 INTO MY 2003 TO 2006 NISSAN MURANO VEHICLES THAT MAY HAVE HAD INSUFFICIENT SHIELDING OF THE FUEL TANK TO PREVENT PUNCTURES AFTER CONTACT WITH ROAD DEBRIS.NISSAN ISSUED RECALL 06V-003 INVOLVING INCREASING THE SHIELDING OF THE FUEL TANKS TO REDUCE THE LIKELIHOOD OF TANK PUNCTURES. CHRYSLER HAS NOTED THAT THEY HAD IN PLACE FROM JANUARY 2003 TO JUNE 2005 A PARTS RESTRICTION PROGRAM ON PACIFICA FUEL TANK REPLACEMENTS WHICH MAY HAVE MADE THE NUMBER OF REPORTS ARTIFICIALLY HIGH IN COMPARISON TO MANUFACTURERS WHICH DID NOT HAVE A SIMILAR PROGRAM IN EFFECT.CHRYSLER ALSO QUESTIONED WHETHER MANY OF THE FIELD REPORTS OF FUEL TANKS REPLACED DUE TO DAMAGE FROM UNKNOWN CAUSE WERE ACTUALLY PUNCTURED. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA06-010) TO GATHER ADDITIONAL INFORMATION CONCERNING THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
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